ClearTrip Complaints & Reviews

I have made booking for flight ticket from chennai to pune on 01 sept 2017. During booking message received "oops" ticket not booked and money will not be deducted and make another payment. Hence i tried again and again for several times. But received message from credit card bank that amount has been deducted. I confirmed the money deduction from the banker. I didn't receive any transaction id also. I couldn't able to contact customer care...

I have been trying to call the customer care numbers but all of them ask for a trip id which i do not have and then there is dead air in the call, booking for flight from guwahati to new delhi dated 8th october 2017 did not go through message was webpage not availbale, the credit card transaction went through however no refund has been made yet for amount of rs5711. Bank has given me the trs code 000938, kindly cancel the transaction so the...

My trip id is [protected]. I booked the flights (Sri lankan air lines) on 16th june 2017 and cancelled the bookings on 20th june 2017. Still i did not get any refund. I paid indian rs. 41652 for my booking. Once i contacted the mumbai office and they said they have sent and email to sri lankan air lines and they will refund the money as soon as they get it from sri lankan air lines. But still i did not get my refund. Today when i tried to...

This is to inform you that i have cancelled my flight booking due to qatar situation recently last june 2017.
This cancellation has now reached more than two months and there been no re reimbursement so far.
I have spoken to your agent on the phone and advise to keep waiting as the airline did not reimburse the money...
I was informed that policy states 45 days before the money are refunded
(Agents have spoken...

Very irresponsible people working in clear trip. Each person im talking to will say i transfer u to another team.. Another team... They are the least responsible travel agency i have ever seen. I had made booking through other agencies also.. They make a refund or reply within seconds or matter of minutes... These people they make us wait for hours altogether to know about the next step and most of the time its useless... Keeps shuttling...

Very poor service

For the past two days i am trying to do a date change and each they make me wait more than 20 minutes, but the work is not completed.

I want to know whether you people are able to solve a problem or not, my ticket date is 14th september 2017 and i want to change the date to 31st august 2017 (By tomorrow) please do the needful at the earliest...

I booked indigo flight ticket today from cleartrip for first time and payment is deducted from my account but i did not get ticket and when i am trying to
Contact to customer care of cleartrip at this no [protected] then it is asking for trip id which is not yet generated so what i do? Cleartrip people do something
Reissue the ticket or immediate refund my money

E mail - dibyendub. [protected]@maruti.co.in...

I made an online payment to cleartrip for a flight booking. The payment got deducted from my account but there is no pnr generated.
They displayed a message stating "amount is not debited" but amount has been debited from my back on 25th august 2017.
When i am calling the customer care they are asking for trip id to proceed. They have no proper mechanism to deal with such issues or rather intentionally not providing contact...

Hi,

This is an incident happned with my friend kunal on 25th aug 2017.

There is amount 7953/- deducted from his credit card despite of cancellation of booking through call with customer care of clear trip. Primarily he didn't like the room and property wat not maintained as well. More over it was absolutely different from what portrayed on your cleartrip website. Because of these reasons, he didn't even check-in....

In jetairways pnr status the infant surname is missing
Kindly resolve
Booked in cleartrip. Ae
Received the booking as follows
Trip id: [protected]
Pnr: njtzkm

Mr jayachandar ayyavoo
Mrs shyamalambika mohanavel
Miss jayavarshitha jayachandar

But as per jetairways

Mr jayachandar ayyavoo
Mrs shyamalambika mohanavel
Miss jayavarshitha...

I have booked 2 tickets from new delhi to birmingham through cleartrip [trip id [protected]]. I have cancelled one ticket on 10th august'17. I was informed through e-mail that it will take 96 hours to process the refund and the refund amount will be credited my bank account in 5 to 7 working days. Till today i. E. After more that 15 days customer care people of cleartrip even not able to give me the refund amount and its status.
br...

It is very sad that you have a very poor service. You don't delay to deduct money from my bank account. But when it comes to refund you are taking weeks. Had enough patience. Now it's time. I had a huge loss. My trip id was [protected]. The flight was on the 25 th aug..


You have deducted a lot of money amounting to almost 17 thousand rupees. It was fool of me to book on this website but that was my fault. Now i give...

I have been on 2 conference calls with emirates customer support and cleartrip support floor supervisors priya and kalpdev as cleartrip advisors have been asking me to pay inr 5500 for 15 kgs student baggage allowance which emirates confirmed on call should be free. Both kalpdev and priya who are cleartrip floor supervisors have made a note of it that emirates is ready to give me 15 kgs of baggage allowance for free on my student visa but...

Trip id[protected]. I made online booking for bengaluru to adelaide return flight. I called cleartrip to make a modification in the return sector and duly paid the extra amount of ₹ 8000 for same. Even after clear instructions on flight numbers and dates, the concerned operator booked wrong flight with very long layover. I am calling cleartrip daily since 7 days, repeating my detailed complaint to new operator everyday but no one is...

I had made booking on Cleartrip for travel to Singapore Trip ID[protected]. The checkin baggage fare was displayed as S$15 for 15kg. Based on this information, I made the booking. But, after the booking was completed, the airline sent mail that the checkin baggage fare is USD 35. The wrong information displayed by Cleartrip is causing me a loss of about Rs 12000 (3 return tickets baggage fares). Multiple calls to Cleartrip customer care...

I receive a n emailthat my ticket was rescheduled from 1h35m layover to 11h layover for saudi arabian airlines w/c was really bad thats why i call back yo cleartrip to help me sort it out, all my calls was given a promise they will call me back, 3 days, 4 hrs and again another promise, i was having this issue more than a week now, i want them to give them my money back so ican book a new ticket while i still have time, my cleartrip i. D is...

I have recently booked 3 tickets from guwahati to bengalore and back for my family vide trip id[protected] and once again for the same destination for my self vide trip id [protected] online directly on 18.08.2017 and 20.08.2017 respectively. But i am surprised that cashback benefit of rs. 600/-only was given for second occation only. Why no cash back was is given for the first occation.
Kindly forward the cashback benefit for the...

Dear sir,

I booked the ticket to thiruvananthapuram to bangalore on 31-july-17 for the following
Thrivandrum - bangalore one-way flight is confirmed.

Your trip id is [protected].

After that i cancelled the ticket due to heavy traffic on the road i cannot able to reach on the time to airport.
Kindly provide the details refund money how i can get the money.?...

Cancelled date - july 5th
Travel date - july 13th
Trip id[protected]

I have informed cleartrip. Sa well in advance for cancellation of 3 tickets from dammam to coimbatore one-way. But they have failed to cancel the ticket, failed to inform air arabia (Airline to be travelled) about the cancellation. Hence, after the journey date have been crossed, air arabia has considered it as no show. I have called cleartrip...

Dear sir/madam first of all i would like to said that today i booked ticket using my atm into your cleartrip but money is deducted from my atm accnt and not getting any confirmation, any mail so pliz tell me how do i get my ticket or how do i refund my money, amount is 4, 270/- lastly i need to say that even trip id is not getting, i think, there is a problem in me bcoz, atlast my connection is lost, so pliz help me i am saying very sincerely....