ClearTrip Complaints & Reviews

Hi,

This is regarding the udf refund as per the latest government orders for people who completed their travel from or to delhi airport between 7th july 2017 and 15 july 2017.
I have been mailing jet airways and they confirmed that cleartrip will be refunding the udf amount for delhi airport for my travel dated 12th july'2017.
But cleartrip clearly denied the refund and said that they will only refund the udf...

On 6th August 2017 @ 23.37 hrs I have booked train ticket for Karwar to Mumbai. My Credit Card was charged for payment of Rs. 3471 for spending at Cleartrip Travel Servi. Thereafter no further action and no ticket was mailed to us and no response was given by them for the complaint made in their "support centre." we had to book a flight in view of their careless and inaction. They do not provide any of their e-mail IDs nor they attend any...

On[protected] at 16.01.58 hrs. From my kotak debit card rs 17782 has been debited for a round trip from lucknow to hyderabad on[protected] and back from hyderabad to lucknow on[protected] for prashant kumar banerji and rina banerji. At the end "transaction failed" was shown and no trip id nor an e-ticket was generated or sent on my mob. No.[protected] or my mail id banerji. [protected]@gmail.com. However intimation from kotak mahendra bank shows...

Trip id : [protected]
Booked by: balaji chandrasekaran on wed, 12 jul 2017 at 13:02. I booked 2 hotel rooms of samrat residency, bangalore through cleartrip.com using my credit card. They charged me for the rooms & conformed the rooms. But again the hotel charged for the rooms stating that they didn't got any payments from cleartrip. Pls rectify this issue....

I have travelled with my wife from dubai to london on 30 may with a return ticket from london to dubai on 3rd july for me and my wife.
I have cancelled my return journey on 19 june.
My refund was processed with oman air line charges as aed 3274 while it is mentioned while booking that cancellation fee by airline is aed 360 per ticket i. E. Aed 720 for both.
Because of this abnormal airline charges, the refund amount was...

I made 2 bookings, both on the 23rd of july for rs. 4413 and rs.4263. The money was withdrawn from my account but the booking came up as an error. Clear trip promised to reimburse the money in 5-7 days. It has now been 10 days. Please reimburse the money immediately.
I have one of the trip ids: [protected]
I do not remember the other one as neither was emailed to me....

I am unable to postpone my flight online. Tried several times & with much difficulty got through the customer care no and after entering all the particulars when it was time for a cleartripper to speak the line was disconnected 3 times.in such case how can i modify my existing booking?

Very bad system & no email id's where we could write back instantly for help....

Sir i have booked flight ticket from hyderabad to beharine today morning at 08.30 for 15.00 flight worth rs12435 via paytm. Due to some personal problems i could not able to catch the flight. So i wanted to cancel the flight ticket. When i asked for customer care for cancellation, they have connected to clear trip people. Clear trip executive miss. Shilpa behaved very rudely and told that no refund will be processed. Ticket is to be attached...

Dear sir,

As per attached air ticket i have purchase from cleartrip.com, due to some necessary work i have change my plan as well as i informed to cleartriper via telephone and via email to refund my amount. But the agency still not provide me any sufficient reply and does not like to refund my amount i informed them 48 hrs before.

This is my kind request to provide me my refund amount, which i did not use...

I have lost 6000 from my card on behalf of trying to book 1 ticket, and i had tried few times because it was showing error on booking,,, i tried gain, and you people took money from the card, how the hll is this possible??? And even without giving me a reciept of transaction
I need the money completely refunded to the card.
I just needed one booking from chennai central to mangalore. Not 5 times to take money from me...

I have booked for air india ai 945 bombay to abu dhabi
At 22.30 for raynold joseph george. Every thing wenk ok.
Payment is also taken by cleartrip. I got confirmation from my bank
That the payment has done. But no ticket generated or send by
Cleartrip.

I am a customer to cleartrip for more 10 years.
Customer care do not answer. They put you in sleep by listening the music.

Please...

I tried booking hotels with cleartrip on 23rd of july 2017. I tried two times. Each time money was taken from my account, but cleartrip was not able to book the hotel. A message came up each time saying that they will refund the money in 24 hrs and it might take a few working days for it to reflect in my account. So far i have not received my refunds. I called the customer service 3 times. Each time they give a different excuse like: the...

We had booked tickets under ixigo few days back with trip id [protected] and [protected]. Of which both had same traveller name and same flight. It was techincal problem from cleartrip side and our account got debited twice. Upon requesting the customer care that day they refunded one ticket from pune to bangalore spicejet. But still the no sign of refund. We called up the customer care and case was created #03186253 with this number. br...

Using credit card, jet airways flight booking done on 8/7/2017 showed refundable fare. On 13/7/2017 cancellation clear trip indicated refund fare is held back by jet airways therefore no refund due.

If clear trip is in dispute with jet airways matter should have been voiced directly to jet airways. Instead they send statement indicating airline withhold charges.

At booking fare collection is with clear trip....

Actually by mistake i have booked a flight from kolkata to bangalore for 18th august for 3 passengers with the flight no. Indigo 6e 822. I have called the customer care of indigo and have cancelled the flight for which they told me that my complete amount would be refunded. I have booked the ticket of this flight from cleartrip with trip id-[protected] and pnr no. Wecq3d so indigo customer care told that they have refunded the money to cleartrip...

Hi team,

This is a complaint regarding the ticket for water kingdom which was booked through the cleartrip organised by pan india paryatan pvt ltd. The date of visit to park is 01 aug 2017.
My savings account got debited for rs 1406 (For 2 adult entry to water kingdom mumbai). But neither i receive my ticket nor the money refunded to my bank account.

Transaction no - iin/cleartrip. C/[protected]br...

My name is deepika mohanan. On 23rd july 2017 we booked tickets via cleartrip the money got deducted but the booking was not done. It also said that within 5-6 days the money will be refunded but the money hasn't we even contacted respective banks they too said the same. We tried contacting customer care but they also did not respond we get message that executive are busy. Please help us. Almost 22000 got deducted. The trip id's are [protected],...

My name is deepika mohanan. On 23rd july 2017 we tried booking after all procedures and payment we got a message saying some error but the money got deducted. It's almost 6 days and still now the money hasn't refunded yet. We contacted are respective banks too they also said the same. Please refund the money back my trip id's are [protected], [protected], [protected]
Almost 22000 has been deducted please refund....

I booked a round trip air ticket ticket on 09 june 2017 from clear trip, i. E., patna-delhi-patna

Trip id : [protected]

Patna to new delhi fri, 23 jun 2017
Goair g8-134
Pat 17:20 19:10 del
Fri, 23 jun 2017 1h 50m fri, 23 jun 2017
Patna - lok nayak jayaprakash economy new delhi - indira gandhi airport terminal terminal 1d

New delhi to patna sun, 02 jul 2017
Goair...

I have book 10th aug 17 flight from bom-del, trip id:-[protected] and now i want to just change my flight from 7:50 to 9:55 for the same day. Still they are charging 3400 i mean what the hell is this full too lutna hai customer ko if they book their flight through you.
I mean just to change you can charge 1000 max 1500 at the tym of discount u gve 100/ 150 max but when it comes to cancellation on changing the flight you charge 80%...