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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 118

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G
gautam_07
from Mumbai, Maharashtra
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Amount deducted without booking

Address:Mumbai City, Maharashtra, 400037
Website:www.cleartrip.com

Dear sir,
Myself mylapur gautam, i am your customer.
Today i booked a railway ticket at your website from mumbai (Cst) to chennai central (Mas) at 20:45 and got a deduction message from sbi that an amount of 2202.00 was deducted at cleartrip.com (Via debit card). But at the desktop screen it displayed me some other error. And the page went back to payment net banking. I searched the whole website to find the booking details...
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A
Aishvi Shah
from Vadodara, Gujarat
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Money was deducted from my account but tickets are not book.

Address:Vadodara, Gujarat, 390018
Website:Cleartrip

Dear Madam/Sir,
Myself Aishvi Shah, I am your consumer.
Yesterday I was trying to book tickets from Goa to Ahmedabad from your App.
Booking date of ticket: 30th July 2017.
Flight: Jet Airways
Flight timing: 04:30 to 9:15
Due some network problem payment is not done & payment mode showing failed. This showed in the App but money was deducted from my account. I didn't get ticket information...
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D
Dteresa
from Marigaon, Assam
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No refund on my rescheduled ticket

Address:793009
Website:Cleartrip

I have booked a ticket earlier for 7th august 2017 but as plans changed i had opted for rescheduling the flight. As stated by clear trip only the difference would be charged, but this was not done the ticket earlier was ₹3001, and after rescheduling it came to ₹3510. You have charged me ₹6511. So can you send me the refund required??... Since i had trusted cleartrip that was why i booked n rescheduled the ticket but it sells to pay...
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H
himani14
from Bengaluru, Karnataka
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Non refund of payment

Address:560076
Website:www.cleartrip.com

I had made a booking for mr. Govind toshniwal under trip id: [protected] but this could not be confirmed even though payment was made. I was told that the payment made will be autoreversed within the next 3 - 4 days but this has not happened. Please look into the matter.
I had made the booking on 4th july 2017 and now its 12th july 2017 but no action has been taken....
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Website:Cleartrip

Dear Sir,
Myself Atul Dasgotra, I am your customer .
Yesterday I was trying to tickets booking for Dibrugarh to Dwlhi through you.
Due some network problems payments is not done & payments mode showing failed.
But my amount is debited by you as per attached report from bank.
So I request you to kindly return my amount in my bank.
My mobile no. [protected]/[protected]
Mail I'd - disco.[protected]@gmail.com...
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S
Senthil Gopu
from Korampallam, Tamil Nadu
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Regarding refund of cancelled flight ticket

Address:Vellore, Tamil Nadu, 632009
Website:CLEARTRIP

Hello sir,
My clear trip id is [protected], even though i cancelled my trip they mentioned the money will be refunded in 2-3 working days, but it didn't happened but when i crossed with my account in clear trip website it shows that amount is credited. I was trying n number of times to speak to them but my call from my registered number is not at all connecting....
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S
Sumesh G S
from Mysore, Karnataka
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Request for return of my amount in my account

Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

Sir i had booked spicejet flight trv-delhi for 16th july 2017 through cleartrip on 27th april. My trip id is [protected]. But flight was cancelled by spicejet due to their operational reasons. They have reversed the amount of rs. 13671
Being the flight charge to the agency cleartrip. When i contact spicejet they informed to contact cleartrip for the amount. The flight ticket was cancelled on 30th june 2017. Noi cash will come into...
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Y
Yogesh Bothra
from Bengaluru, Karnataka
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Amount deducted but ticket not received

Address:560043
Website:cleartrip.com

I had booked ticket from bangalore to kochi for 11th dec 2017 for 2 people on[protected]. Amount of 3420 got deducted from my bank account but the page came as "amount not deducted" and i have not received the ticket too.

Tried calling on your customer care number but was not able to get through.

I also did send a feedback on the same day of[protected] but till now have not got any response from cleartrip.br...
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M
Mani warriors
from Delhi, Delhi
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Not refund

Address:600100

I was booked a hotel in tiruvannamalai at rr residency on 03/07/17 in the trip id of [protected], but after some time the customer care support called me and said that the hotel is not available and make sure to arrange the alternate hotel also, i said ok or refund the money immediately. But he never called again and not given any proper solution for my case. I was called many times to your customer care no, but that also always busy many...
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A
aparajita kusum
from Shimoga, Karnataka
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Transaction failed but account got debited

Address:560076
Website:www.cleartrip.com

On 10/07/2017

I was booking tickets and i ended up with booking failure but money rs. 14498 debited from my account. Multiple times i have tried to contact customer care but they are asking me to provide trip id. How can someone provide trip id when booking got declined from website.

They are just nonsense and i am not gonna book any ticket or advice anyone to use this nonsense website. Just refund my hard earned...
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A
Abhimanyu Bharwan
from Hyderabad, Telangana
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Refund for cancellation of trip id - 17060826320

I booked a flight ticket on 08 june 2017 for bom-del with trip id [protected], but due to some reason there was need to cancel this ticket. So i contact the airline & me with airline made a contract by which airline gave me full refund for it, that was returned to cleartrip by airline. But cleartrip refund me only rs. 319. Afterthat i raised a request by calling customer care, they take confirmation from airline & assure me that my remaining...
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R
Ratnesh Bewarwal
from Lucknow, Uttar Pradesh
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For payment details

Address:Mumbai City, Maharashtra, 208021
Website:www.cleartrip.com

I had booked a hotel through Trivago and the dealer was Cleartrip when I mad the payment for the booking. My bank Account showed that the transaction has been done and the company was telling that the transaction has not been done and the auto-refund of the latter transaction will be made in same day. But till now no refund has been made and also the contact no of Cleartrip is not responding. Transaction date was 03/07/2017 from debit card...
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Website:Clear trip

I made a booking through clear trip. My trip i'd is [protected]. I talked with clear trip agent ms. Rajeena on 20/6/[protected]@11.50 am. And she told me that i can carry 30+30 check in and 7 kg cabin. And today i made a call again to re confirm the luggage. And now they are telling i can carry only 30 kg check in only. If i didn't made a call today i will not be aware of this. Pls make a compensation for this
I am totally disappointed with...
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S
Sarmiiiii
from Kolkata, West Bengal
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No refund of money

I have tried to book Hotel Imphal on 1st july, 2017 through Cleartrip by debit card. Rupees 5, 352.00 is deducted from my account but booking is failed. I have called the cleartrip customer care twice . They assured that the money will be refunded with in 4 days . But alreay eight days have gone. My money back is not received yet. My trip id is : [protected]. Pls help me....
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M
Mayur Savla
from Mumbai, Maharashtra
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Request for return of my amount in my bank.

Address:400064
Website:www.cleartrip.com

Dear Sir,
Myself Mayur savla, Yesterday I was booking hotel rooms through site cleartrip
after all the transaction the screen showed up with this-(oops, your payment didnt wok)
payments is not done & payments mode showing failed.
But my amount thats 18923 is debited by cleartrip as per attached report from bank.
So I request you to kindly return my amount in my bank....
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Address:Mumbai City, Maharashtra, 400011
Website:Cleartrip.com

Dear team,

I tried to book ticket through cleartrip.com on 3 july 2017 for travel sector kolkata (Ccu) to lucknow (Lko) travel date 21 july 2017 carrier name jet airways for mr. Shashi prakash for an amount of inr 2, 415.00.

Amount has been deducted and same is reflecting in under unbilled statement of my credit card. However, i have not recieved any communication from your side.

Please check...
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V
Varun Nair
from Hyderabad, Telangana
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Cancel IRCTC ticket booked via cleartrip

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:Cleartrip

I have been trying to cancel Trip ID [protected]. since 4th July (DOJ is 7th July).. The website says contact customer care and customer care says contact website.

Are you trying to fool the customers. It is 4.30 pm now and my chart is still not prepared. Please cancel and proceed with refund. I don't have any option to cancel this as you have closed all the doors.

I will definitely escalate this issue of doesn't...
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Address:Dakshina Kannada, Karnataka, 575004
Website:clear trip

I have booked a ticket from clear trip on 07/07/2017 .Ticket was booked from Calicut (CLT) to Mangalore(MAQ) ( 09/07/2017) Navyug express(16688) i had booked via clear trip and later directed to IRCTC website, tyransaction was done and no booking history in any of the site.

https://www.cleartrip.com/trains/itinerary/[protected]e0135d25c001a4a100e2d/payment
https://www4.ipg-online.com/connect/gateway/redirect?execution=e2s1br...
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N
Nitinsis
from Gandevi, Gujarat
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Extra payment cheating

Address:380002

Trip id : [protected]
hey i call clear trip lot of times, mail them lot of times but still they not credit my account

they show me 2800 air line ticket rate and after confirm they charge me 3200 i ask him why they charge me more so they agree to refund me but after 25 days still not refund me
many time i call them and all time they said tomorrow will be credited but no result every time...
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B
bharadwajaln
from Bengaluru, Karnataka
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International ticket booking

Address:560064
Website:www.cleartrip.com/?gclid=Cj0KEQjwnPLKBRC-j7nt1b7OlZwBEiQAv8lMLF2AdkE8toOeD4bReM8l03rwpgVE2UdgFTXoWLb

I have booked the ticket from BLR SHJ, on 05/07/2017 in clear trip, airarabia airline, amount 8, 516.00 was deducted from account end 6884, State Bank of India, Yelahanka new town branch. but ticket has not generated and didnt receive any reference number from clear trip, i have called them but no use, they said without any id or reference we cannot help, i have bank statement which was amount deducted at the time. BHARADWAJA [protected],...
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