ClearTrip Complaints & Reviews

Hello sir,
My clear trip id is [protected], even though i cancelled my trip they mentioned the money will be refunded in 2-3 working days, but it didn't happened but when i crossed with my account in clear trip website it shows that amount is credited. I was trying n number of times to speak to them but my call from my registered number is not at all connecting.

Sir i had booked spicejet flight trv-delhi for 16th july 2017 through cleartrip on 27th april. My trip id is [protected]. But flight was cancelled by spicejet due to their operational reasons. They have reversed the amount of rs. 13671
Being the flight charge to the agency cleartrip. When i contact spicejet they informed to contact cleartrip for the amount. The flight ticket was cancelled on 30th june 2017. Noi cash will come into my bank account till this time. Please steps may kindly be taken to return my cash in my sbi bank account no. [protected]

I had booked ticket from bangalore to kochi for 11th dec 2017 for 2 people on[protected]. Amount of 3420 got deducted from my bank account but the page came as "amount not deducted" and i have not received the ticket too.

Tried calling on your customer care number but was not able to get through.

I also did send a feedback on the same day of[protected] but till now have not got any response from cleartrip.

Please refund my amount. My number is [protected].

I was booked a hotel in tiruvannamalai at rr residency on 03/07/17 in the trip id of [protected], but after some time the customer care support called me and said that the hotel is not available and make sure to arrange the alternate hotel also, i said ok or refund the money immediately. But he never called again and not given any proper solution for my case. I was called many times to your customer care no, but that also always busy many times even after 30 mins of waiting. I was so disappointed about your services and mentally disturbed because of not complete my journey. This is the very worst services ever seen, even after one week also there is no response from clear trip. I need the refund of my money immediately otherwise i will take to the next level.

On 10/07/2017

I was booking tickets and i ended up with booking failure but money rs. 14498 debited from my account. Multiple times i have tried to contact customer care but they are asking me to provide trip id. How can someone provide trip id when booking got declined from website.

They are just nonsense and i am not gonna book any ticket or advice anyone to use this nonsense website. Just refund my hard earned money.

I booked a flight ticket on 08 june 2017 for bom-del with trip id [protected], but due to some reason there was need to cancel this ticket. So i contact the airline & me with airline made a contract by which airline gave me full refund for it, that was returned to cleartrip by airline. But cleartrip refund me only rs. 319. Afterthat i raised a request by calling customer care, they take confirmation from airline & assure me that my remaining money (1957) will be refund to me in next 3-4 days (1 month back). Till now i havn't got my money. I called so many times to care but everytime they gave me same response that "your request is raised with high priority & we'll refund you in next 3-4 days".

Please refund my remaining money. I am tired to call customer care.
Pfa.

I had booked a hotel through Trivago and the dealer was Cleartrip when I mad the payment for the booking. My bank Account showed that the transaction has been done and the company was telling that the transaction has not been done and the auto-refund of the latter transaction will be made in same day. But till now no refund has been made and also the contact no of Cleartrip is not responding. Transaction date was 03/07/2017 from debit card of ICICI.

I made a booking through clear trip. My trip i'd is [protected]. I talked with clear trip agent ms. Rajeena on 20/6/[protected]@11.50 am. And she told me that i can carry 30+30 check in and 7 kg cabin. And today i made a call again to re confirm the luggage. And now they are telling i can carry only 30 kg check in only. If i didn't made a call today i will not be aware of this. Pls make a compensation for this
I am totally disappointed with clear trip agent services. Its their responsibility to let know each passenger about the changes. If i didn't made a call today, i will not be aware of the changes. According to the agent said, i made my luggage 60 kg, and now they are telling its 30 kg only.

I have tried to book Hotel Imphal on 1st july, 2017 through Cleartrip by debit card. Rupees 5, 352.00 is deducted from my account but booking is failed. I have called the cleartrip customer care twice . They assured that the money will be refunded with in 4 days . But alreay eight days have gone. My money back is not received yet. My trip id is : [protected]. Pls help me.

Dear Sir,
Myself Mayur savla, Yesterday I was booking hotel rooms through site cleartrip
after all the transaction the screen showed up with this-(oops, your payment didnt wok)
payments is not done & payments mode showing failed.
But my amount thats 18923 is debited by cleartrip as per attached report from bank.
So I request you to kindly return my amount in my bank.

Dear team,

I tried to book ticket through cleartrip.com on 3 july 2017 for travel sector kolkata (Ccu) to lucknow (Lko) travel date 21 july 2017 carrier name jet airways for mr. Shashi prakash for an amount of inr 2, 415.00.

Amount has been deducted and same is reflecting in under unbilled statement of my credit card. However, i have not recieved any communication from your side.

Please check and start process to refund the same.

Kindly do let me know if any additional information is required.

Regards,
Zeeshan alam
Email: [protected]@gmail.com

I have been trying to cancel Trip ID [protected]. since 4th July (DOJ is 7th July).. The website says contact customer care and customer care says contact website.

Are you trying to fool the customers. It is 4.30 pm now and my chart is still not prepared. Please cancel and proceed with refund. I don't have any option to cancel this as you have closed all the doors.

I will definitely escalate this issue of doesn't get resolved. Either have a contact representative option in customer care or try to understand our issues.

Thanks

Varun Nair

I have booked a ticket from clear trip on 07/07/2017 .Ticket was booked from Calicut (CLT) to Mangalore(MAQ) ( 09/07/2017) Navyug express(16688) i had booked via clear trip and later directed to IRCTC website, tyransaction was done and no booking history in any of the site.

https://www.cleartrip.com/trains/itinerary/[protected]e0135d25c001a4a100e2d/paym...⇄
https://www4.ipg-online.com/connect/gateway/redirect?execution=e2s1

Kindly do the needful

Trip id : [protected]
hey i call clear trip lot of times, mail them lot of times but still they not credit my account

they show me 2800 air line ticket rate and after confirm they charge me 3200 i ask him why they charge me more so they agree to refund me but after 25 days still not refund me
many time i call them and all time they said tomorrow will be credited but no result every time

I have booked the ticket from BLR SHJ, on 05/07/2017 in clear trip, airarabia airline, amount 8, 516.00 was deducted from account end 6884, State Bank of India, Yelahanka new town branch. but ticket has not generated and didnt receive any reference number from clear trip, i have called them but no use, they said without any id or reference we cannot help, i have bank statement which was amount deducted at the time. BHARADWAJA [protected], Email: [protected]@gmail.com

clear trip details
Customer service:[protected]
Headquarters: Mumbai
Founded: 4 July 2006
CEO: Stuart Crighton (4 Jul 2006–)
Type of business: Private
Founders: Stuart Crighton, Hrush Bhatt

I had done flight booking in april 2017 and got cash back rs 1200 to the wallet as per your email but the same was not reflected in todays booking ref trip ID [protected] thus i request you to credit my accounti had made complaint to mr manjit on customer care for failure of flight booking on july 4 2017 for not reflecting wallet balance and he advised to go with debit card instead of credit card.also new cash back on present booking not reflected

Complaint has not been solved, despite verbal discussion.This is showing a cheating attitude of the clear trip.
Very surprising, waiting for the solution, we paid money to clear trip, they are responsible and has to resolve asap.
Looking for flight delay reimbursement on immediate basis.
We have already highlighted the details in previous complaint.
An immediate solution is required.

Dear Sir,
Myself Biswajit Gayen, I am your customer .
Yesterday I was trying to tickets booking for BLR to DEL through you.
Due some network problems payments is not done & payments mode showing failed.
But my amount is debited by you as per attached report from bank.
So I request you to kindly return my amount in my bank.
My mobile no. [protected]
Mail I'd - [protected]@gmail.com

On june 6th 2017, i tried to book ticket through clear trip online ticket from Bombay to Cochin. My money amount for rupees12, 332 was deducted from my account at 22:24:11 that trip ID is [protected].But the ticket was not booked again on the same day at 22:29:39 hour same amount 12, 332 amount deducted from my account and the ticket was booked on ID [protected]. Next day i informed clear trip customer care number that the money was deducted 22:24:11 but the ticket was not booked. I on the reply saying that within 5 working days the money will be returned to your account .After six days again i contacted the customer care i got the same reply and they asked me to send the bank statement that also i did but till now the money is not refunded.Whenever i call i get the answer please wait for 24 to 48 hours. I would like to know how many more 24 to 48 hours i should wait to get back my money. Lastly i talked with sonali who is a clear trip staff. I would like to know why this delay happens when there is a policy that when the ticket is not booked and the money is deducted the money should be returned to the customer within 7 days. So please look into the matter and return my money as soon as possible. thanking you in anticipation yours faithfully Elzy jose

I booked a flight ticket from cleartrip for patna to mumbai on 3/7/2017. i received an sms that money has been deducted from my bank account but there was no confirmation regarding the ticket from cleartrip. when i called the helpline no. of the website they asked for the trip id but i have not been given any such no.
Kindly book my ticket or give me a refund of my money.
ASAP.