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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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Mumbai
Mumbai City District
Maharashtra
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400011

ClearTrip reviews & complaints page 119

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D
Deepak Ghorpade
from Ahmedabad, Gujarat
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Wallet balance not available

Address:Kolhapur, Maharashtra, 416005
Website:consumer complaint

I had done flight booking in april 2017 and got cash back rs 1200 to the wallet as per your email but the same was not reflected in todays booking ref trip ID [protected] thus i request you to credit my accounti had made complaint to mr manjit on customer care for failure of flight booking on july 4 2017 for not reflecting wallet balance and he advised to go with debit card instead of credit card.also new cash back on present booking not...
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Website:CLEAR TRIP

Complaint has not been solved, despite verbal discussion.This is showing a cheating attitude of the clear trip.
Very surprising, waiting for the solution, we paid money to clear trip, they are responsible and has to resolve asap.
Looking for flight delay reimbursement on immediate basis.
We have already highlighted the details in previous complaint.
An immediate solution is required....
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B
Biswajit Gayen
from Tanuku, Andhra Pradesh
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My debited amount yet to return in my Karnataka Bank a/c no. 9152500100994301

Dear Sir,
Myself Biswajit Gayen, I am your customer .
Yesterday I was trying to tickets booking for BLR to DEL through you.
Due some network problems payments is not done & payments mode showing failed.
But my amount is debited by you as per attached report from bank.
So I request you to kindly return my amount in my bank.
My mobile no. [protected]
Mail I'd - [protected]@gmail.com...
+1 photos
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L
libin jose
from Mumbai, Maharashtra
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No refund got

Address:Mumbai City, Maharashtra, 400051
Website:www.cleartrip.com

On june 6th 2017, i tried to book ticket through clear trip online ticket from Bombay to Cochin. My money amount for rupees12, 332 was deducted from my account at 22:24:11 that trip ID is [protected].But the ticket was not booked again on the same day at 22:29:39 hour same amount 12, 332 amount deducted from my account and the ticket was booked on ID [protected]. Next day i informed clear trip customer care number that the money was deducted...
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B
birendra kr
from Mumbai, Maharashtra
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Amount deducted but ticket is not booked

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

I booked a flight ticket from cleartrip for patna to mumbai on 3/7/2017. i received an sms that money has been deducted from my bank account but there was no confirmation regarding the ticket from cleartrip. when i called the helpline no. of the website they asked for the trip id but i have not been given any such no.
Kindly book my ticket or give me a refund of my money.
ASAP....
+1 photos
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S
SwethaGu
from Mumbai, Maharashtra
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No Refund Yet!!!

Hi,
I am Swetha Nair. I had booked a ticket from Delhi to Kochi on 1st July 2017. However the was some error in the transaction and a message appeared that ' Your transaction is being cancelled but your account will not be charged but account was being debited with Rs. 17320.
Customers complaint regarding the non refunding from Cleartrip worries me. Do the needful as soon as possible....
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T
Tusshar Dalvi
from Pune, Maharashtra
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Complaint about refund

Address:Pune, Maharashtra, 411 038

Hi i have booked 8 nights through clear trip and as my plan postponed so i cancelled my bookings within an hour or two.
So i called up tanuja (Clear trip employee) to cancel and refund my money but she said that she has cancelled the booking but the hotel (Ramee grand) is denying to refund the money back which is ridiculous coz i have done a booking through clear trip wherein i have to get the refund from clear trip and not ramee...
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P
Pushpaawasthi
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No refund on cancellation

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com/flights

I booked roundtrip tickets for three passengers from mumbai to chennai (31 july 2017 and return 27th aug) on spicejet678 through cleartrip. I wanted to book for 26th august and apparently booked it for 27th – call it a technical glitch or whatever. I cancelled the tickets within 4 hours and re-booked for 26th aug. My entire amount for the 27th august ticket was forfeited, and i had to pay additional 6207 rupees. This is so unfair. I had...
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Address:Dehradun, Uttarakhand
Website:cleartrip flight tickets

We have booked 03 tickets to and fro from Delhi-Dubai and Dubai- Delhi.
The Dubai -Delhi flight was through Spicejet SG12, which was scheduled for departure at 22.45 on 30th June 2017.
On Departure date we gets the information about the delay.We approached for alternate solution as there was connecting travel from Delhi to Dehradun .
We approached your office staff and spice jet staff people several times but all in vain.br...
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H
harishyn
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund on Cancellation

Address:560098
Website:cleartrip.com

Last week was long weekend due to holiday on 26th June.

We went to Innovative Film City at Bidadi on Sunday, 25th June. I was looking to book the tickets thru cleartrip.com, added all the required details. Was reviewing details, but couldn't find date. Someone from backside pushed me & unfortunately I clicked confirm. After only got to know booked for Monday, 26th June. Immediately I cancelled the same.I got any refund on...
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Z
Zenus
from Ludhiana, Punjab
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Refund money not refunded

I booked a flight ticket using cleartrip but due to some reason i had to fly back early. I submitted refund request but cleartrip refunded 0 amount to my account. I am not able to contact any of their agents. Please help as soon as possible. We have cancelled our flight a month ago but cleartrip has deducted miscellaneous charges and calculated 0 as refund. I am not able to contact any of their agents. Please help me....
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S
Sankha Subhra
from Darjiling, West Bengal
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Money refund nil amount illegally

Dear sir,

Reference-

Trip id:[protected]

1. case id 02974660 ref:_00d2819or2._50028mwhwk:ref date - 25.06.2017

2. case id 02974817 ref:_00d2819or2._50028mwig2:ref date - 25.06.2017

3. case id 02983478 ref:_00d2819or2._50028mx8o5:ref date -...
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M
Mayur Dutta
from Bengaluru, Karnataka
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Money deducted but no trip confirmation received

Address:700156
Website:www.cleartrip.com

I have tried booking for a local trip to vedic village kolkata via cleartrip.
A payment of rs. 1914 has been made from my hdfc bank account, however, no confirmation received for the same. I have done the complaints as well but no reply has been received.
Please check on this as soon as possible.
I need the money back for this.
And please try to make the cleartrip payment system user friendly....
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B
banga84
from Gurgaon, Haryana
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Hotel room condition - poor service

Address:New Delhi, Delhi, 110059
Website:www.cleartrip.com

Hi,

This is in regards to trip id [protected].

The condition of the hotel (Shimla holiday inn) was pathetic. I had reached there on 24th june afternoon and hotel room was not ready. There was no cleaning done till i reached. I was supposed to get the room ready as it was booked in advance.

Post when i checked in, the room condition was pathetic. It was not clean. There were hair lying on bedsheet...
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S
Sankhadatta
from Darjiling, West Bengal
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Flight ticket cancelled nil refund

Address:735101
Website:clear trip flight booking

Trip id [protected] complaints

I booked and cancelled my flight round trip on same day 15th june. Journey date was 17th june from bagdogra to bangalore and return date was 19th june. Because unfortunately meeting in bangalore was postponed just after ticket booking.
Refunded fare amount was nil. Your webpage shown for such low price round ticket no cancellation fee was credited for cancellation of onward journey, however...
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K
Krishna Charkha
from Pune, Maharashtra
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My refund not received

Address:Mumbai City, Maharashtra, 411016
Website:Cleartrip.com

I have booked a ticket from goa to pune. I have cancelled it well in advance but i didn't receive my refund yet. Airlines have credited to clear trip account but they have not credited me back. I have trying to contact customer care but unable to contact. It has been more than a month that i have not received my refund. I am trying to contact clear trip customer service but they are asking trip i'd. When i am entering it they are saying it...
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Address:380015
Website:Www.cleartrip.com

Booked ticket from cleartrip. Got confirmation too. But while called to hotel as my bus was delayed they said they dont have room so cancelled booking from cleartrip. But dont got any information from the cleartrip site..

I have booked tickets today. And i dont got the room hotel person told me that they dont have rooms available.. From cleartrip i got the confirmation ticket too but dnt got any mail or msg regarding this...
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B
Babu Km
from Ernakulam, Kerala
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Trip id not received

Address:Thrissur, Kerala, 680681
Website:Cleartrip.com

I, mohan babu madhavan booked a ticket from kochi to sharjah for the air arabia g9 426 (3:55 am) scheduled for 28 june. Payment was completed through credit card but i have not received trip i'd or ticket. And your customer care representative not getting by phone. Please take action as soon as possible. I already sent emails to the customer support regarding the matter and got no response....
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R
rajatgupta0504
from Bengaluru, Karnataka
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Fraudulent deduction of extra money while booking flight ticket

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

On 17th june, i booked one return ticket for 4 passengers from delhi to kochi for 9th september using cleartrip.

There was a cleartrip offer going on in that weekend on hdfc credit cards that one can use the coupon code ctwkndhdfc to get an instant discount of rs. 3000 if he books the flight tickets for 3 or more passengers using hdfc credit card for the first time.

I used that coupon code and the website immediately...
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S
Sumands562
from Delhi, Delhi
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Money deducted but didn't receive any information about ticket

Address:500032
Website:www.cleartrip.com

I tried to book a flight ticket through ixigo.com which again redirected to cleartrip.com on 20th june, 2017 for a round trip from "hyderabad" to "mumbai" and return worth rs. 3234/-. For this, money got deducted from my hdfc bank savings account but ticket was not booked and got no information related to this.
I want my money back or the ticket. I am fed up of trying to contact cleartrip.com as i don't have any trip-id, but it is...
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