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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 121

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N
Nileshbaraiya
from Ahmedabad, Gujarat
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Horrible service

Address:362001

I booked hotel kostamar diu..4 star property for 3-5 june royal villa suit room... Booking voucher done, id created, money 14500 cut from my credit card... When i reached the hotel after 400 kms of driving on my anniversary with my 2 month old child and 3 year old child... Hotel said there is no booking on your name... Please contact to cleartrip... I repeatedly tried to contact cleartrip.. After 3 hrs i am able to contact of them.. Finally...
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H
Hina Nimavat
from Mumbai, Maharashtra
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Refund not given for international flight booking cancellation

Address:Mumbai City, Maharashtra, 400097
Website:Cleartirp.com

Refund not given for international flight booking cancellation
Trip ID : [protected]
Mumbai to Zurich: 3rd March 2017
Zurich to Mumbai : 11th March 2017

Due to urgent issue in office I had to propone my return journey i.e. from Zurich to Mumbai 11th March 2017 to 8th March 2017. so i called up clear trip to help me with the proponing ticket on 28th Feb(Tentative date not sure on which date I called)....
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S
Shilpa1
from Vadodara, Gujarat
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Online airline ticket cancellation

Address:Morbi, Gujarat, 363330
Website:Cleartrip

I have booked air ticket from cleartrip site and cancelled my ticket through clear trip also got the mail for the same from the clear trip but not processed by cleartrip so ticket was not cancelled as I got replied from the official of clear trip and I have not received refund of my ticket of cancellation instead I have got 232 Rs for missing my flight which is wrong I want my refund
(Trip ID [protected]) processed
Please do...
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Website:Cleartrip

I had booked flight with clear trip and i had a clicked the option for 8th to 23rd june but when the booking came it was for 6th june and 22 june. When i called them they said nothing can be done and i had to cancel the full booking and had to pay double the flight ticket.. I booked online so that i could get cheap ticket and it costed me double. I asked them to cancel and they said they will refund me some 948 rupees. But the refund has...
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A
Amar4shinde
from Delhi, Delhi
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Change the my flight booking

Address:Faridabad, Haryana, 121005
Website:Cleartrip

I selected and booked the flight delhi to mumbai morning 5:10 am. But cleartrip automatically booked another flight time is 8:05 morning. Kindly refund my flight ticket all amount immediately. I want to book morning 5:10 flight. Plz resolve this problem.

Trip id:[protected]
Amar shinde
-
28 may 17, 08:05
Goair, 334
Pnr: 13p33l

Kindly take action on this...
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N
namitannn
from Kalavai, Tamil Nadu
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Refund money needed asap.

Address:Thiruvananthapuram, Kerala, 695004
Website:www.cleartrip.com

As per trip id [protected] we made a payment on May 5th for rupees 31, 725 for round trip, TVM to New Delhi. However I got ticket for TVM to Delhi one way only vide trip id [protected] for rupees 18, 483. On contacting their sales team on 5th May itself, i was promised for refund of rupees 13, 242 which I am yet to receive. Kindly address the issue and refund the amount ASAP.

Regards,
Namita Narayani...
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I have had the worst experience with Cleartrip. I had booked a round trip from Dubai to Singapore via cleartrip. I had to change the dates of my booking because of my company, however, cleartrip told me that this was not possible and that I'd have to book a new ticket. So I went ahead and did that. When I checked with Singapore Airlines soon after, they told me that they can change my dates and authorized for a full refund on the extra ticket...
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S
Sushmita Biswas
from Pune, Maharashtra
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Hotel booking id trip id: 16110512096

Address:Bangalore, Karnataka, 560066
Website:www.cleartrip.com

I have booked an OYO room YO Rooms Himalayan View Camel'S Road 2, Mussoorie, Uttaranchal, India (Trip ID: [protected]) through Cleartrip for 17th April to 20th April.After staying 1 night we have checked out the room on 18th April.I have canceled rest of the days i.e 19th and 20th April booking.

After taking follow up about 1 month I am not getting the refund amount 3798.

I have communicated to OYO and OYO confirms...
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F
Farooq Kamaal
from Hyderabad, Telangana
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Unclear on train ticket status

Address:Hyderabad, Andhra Pradesh, 500008
Website:www.cleartrip.com

I booked a Train Ticket on ClearTrip online ID: [protected], I am to travel between Secundrabad to Vadodra on the 22nd May'2017. I got the confirmation mail of my booking after paying through Axis bank Netbanking. Within few minutes I received another mail that my booking is cancelled only to have left me in shock.
I am wondering whether my booking is still there or it is cancelled I haven't received the money back either.
I...
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J
JumanHazarika
from Lala, Assam
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Refund that has not been received

Address:Dibrugarh, Assam, 786001
Website:www.consumercomplaints.in

My booking id was [protected]. I had cancelled this booking and asked for refund and so they sent me a mail of cancellation but they sent me a refund of Rs. 00 where i had payed a sum of Rs 3, 026. While i was cancelling this booking they assure with me total amount but they did'nt and now i am in need of this money... Please i do have a request and refund me......
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Address:Gurgaon, Haryana
Website:www.cleartrip.com

Hello,

I made an online payment to Cleartrip for a hotel booking. The payment got deducted from my account but no PNR/Trip ID generated. When i am calling the customer care they are asking for Trip ID to proceed. They have no proper mechanism to deal with such issues or rather intentionally not providing contact detials. I dont have any means to contact them....
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N
Neerad Vakil
from Pune, Maharashtra
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Mismanaged booking 17032840724 and 17032840464

Address:Pune, Maharashtra, 411028
Website:www.cleartrip.com/local/nainital/book-ticket-for-cable-car-ride-in-nainital-9542-1

Cleartrip.com are taking bookings for Nainital Cable Car Ride. URL for the same is
So I book 7 tickets from cleartrip.com for Nainital Cable car ride. The booking was for 1 May 2017 at 10am. There was not clear information how we will get the entry to the cable car (The confirmation email is attached below). So I called the cleartrip call center and asked how should I proceed with this booking and she told me that go to the counter...
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A
ANADI SANKAR DAN
from Hyderabad, Telangana
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Change of flight timings

Address:New Delhi, Delhi
Website:www.goindigo.in

I booked a flight for Hyd to Kol scheduled on 18th May. According to the ticket my flight is scheduled for 5.20pm from Hyderabad. But when I have done the web check in from Indigo's site it is showing 2.25pm. The Indigo customer support has said its responsibility of the agent that has done the booking. I have my office at 2.30pm and it is not possible for me to board the flight as shown by the checkin pass. But the Indigo customer support...
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K
Kumarjit Kar
from Balasore, Odisha
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Refund of hotel cancellation charges

Address:Mumbai City, Maharashtra
Website:Ckeartrip.com

I have booked 2 rooms for 5 adult and 1 child in hotel anola gangtok for 7-10 th may, 2017 at a cost of rs.1 3350 (Room rate)+rs.1140 (Hotel taxes)=rs.14, 490. I gt a discount of rs.1, 800. Finally amount of rs.12, 690 was deducted from my bank account. Few days later i cancelled the booking and while contacting the customer care, i hv been informed that rs.300 will be deducted for cancellation charges. I sighted the example of other booking...
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R
rohitsoni1971
from New Delhi, Delhi
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Misguided and wrong commitment by cleartrip

Address:New Delhi, Delhi, 110006
Website:www.cleartrip.com

Trip ID: [protected]. on 3 May 2017 immediately requested for name title change & clear triper misguided & taken charged also to rectified bt cleartrip denied to change or editing the ticket and informed me after 48 hours. Its a open cheating by clear trip and misguided for the cancellation charges. Due to more time passed new ticket comes on its double charges if convert incl. difference fare & cancellation chrg . Many time i called & email...
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M
Mohamed Ishaq
from Bengaluru, Karnataka
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Ref.ID= 1705129978

Address:190010
Website:clear trip.com

I have received confirmed e ticket showing the purchase amount inr 158, 640. For my upcoming trip from srinagar to calgary & back on 12th, sept.2017& 30th oct.2017 respectively. I have only paid inr 100000.00 only in parts the remaining amount of inr 58640.00. How can i pay this balance amount when you have sent the balance amount of inr 83640.00 the last transaction id is[protected]'which has not been accounted for by you where as i have...
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J
joydip chakraborty
from Jamshedpur, Jharkhand
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Refund amount not credited in my account

Address:East Singhbhum, Jharkhand, 831001

Dear sir/madam

I have tried to make a air ticket on line from ranchi to banagalore on 29th april 2017. The amount deducted from my account but ticket was not generated.The trip id is [protected] and till date not refund is credited to my account. Please have a look on the matter and resolve the process of refund quickly..

joydip chakraborty
cell: [protected]...
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J
jibina
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Cancelled ID 1611080070

Address:49939
Website:cleartrip

Cleartrip — ticket cancelled, but not refund

1 review
Ji jibina on feb 6, 2017 submit a complaint
Sir
We booked ticket through clear trip on 8/11/2016 indigo flight dubai to bangalore and cancelled on 27th nov 2016. Our trvell id [protected] jibina shajahan and zainab shajahan. Cancelled through indigo web site and they credit the fund in clear trip account on 3rd dec 2016. Unfortunately the fund so far...
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P
pushpsonu1992
from Kolkata, West Bengal
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About ticket pnr... And sms

Dear sir,

I am Pushp raj, passport number L1965933, booked my ticket for 11.05.2017 on 10.05.2017 through cleartrip but i did not received my ticket or pnr number (By email or sms) rs 11475/- debited from my account also. I am trying to call cleartrip office and airindia express since Till yet So please find out the problem and send my pnr number, i have to travel tomorrow. .
Or else if possible return my amount..br...
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G
Grace64
from Madurai, Tamil Nadu
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Amount deducted-site says verification failed-not refunded yet

Website:Cleartrip.com

I tried to book flight tickets from chennai to Madurai on 28.4.17. The amount was debited from my account, but I received a message "verification has failed" from the cleartrip site. I checked out the support forum where it is stated that if such an issue occurs, the amount debited will be refunded. The amount is yet to be refunded. Kindly do the needful.

The amount stated message was sent by me to the cleartrip email [protected]@cleartrip.com....
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