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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 122

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A
Anoopmcpta
from Madhugiri, Karnataka
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For ticket

Dear sir,

I am arun mathew, passport number g5802228, booked my ticket for today by before yesterday through cleartrip but i did not received my ticket or pnr number (By email or sms) rs 11799/- debited from my account also. I am trying to call cleartrip office and airindia express since yesterday. So please find out the problem and send my pnr number, i have to travel today.

Thank you for your cooperation br...
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T
TMD Prasad
from Visakhapatnam, Andhra Pradesh
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Regarding the date of booking

Address:Ranchi, Jharkhand, 834010
Website:www.cleartrip.com

I was booking on airindia flights from Ranchi to Hyderabad on 05 May 2017 through cleartrip.com. booking time the above date flights are full there is no seats on the the airindia flight, so automatically the the date was convert into 06 May, my booking was done I was shocked and call to customer care of cleartrip.com the rep of the company was Blane to me totally mistakes the my side actually I don't select the 06 May.

So...
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S
sanuj.sugunan
from Hyderabad, Telangana
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Money not refunded completely

I made a flight booking through cleartrip.com for hyderabad to bagdogra; trip id trip id : [protected]. And the flight was cancelled by the goair airlines but i have only received the refund amount or rs.7, 487 where i have to recieve the complete amount (13089) as i have not cancelled the ticket. I called customer support several times but there is no satisfactory response but keep on giving me further time-line. I also contacted the floor...
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S
Sharanya Chakrapani
from Chennai, Tamil Nadu
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Denied for booked hotel room

Address:517501
Website:[email protected]

I have booked as non A/c room for 2 adult on 27th april 2017, the cleartrip id was[protected]. check in time 28th 00.00 hours to 29th 00:00 hours, i have paid sum of rs 658. once i booked i enquired in hotel too. The hotel name was Sri Sai residency, G.N mada street, next to govindaraju temple, thirupathi.

i was there on early morning by 12.30am on 28th april. but the hotel staff denied to offer the booking because we are...
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A
Abhi0630
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Cancellation by mistake

Address:54723
Website:www.cleartrip.ae

My daughter did cancellation of our booking today 30th April 2017 which was for 2nd May 2017 from Dubai to Bangkok and I called within 5 minutes of her mistake. But they said nothing can be done and cancellation will be processed. I called airline and they said if your agent want they can stop cancellation and I called cleartrip again. They said the same again that nothing can be done. We have bear an unnecessary loss of 2800 aed whereas...
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S
santosh wable
from Nagpur, Maharashtra
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Booking cancellation

Address:Mumbai City, Maharashtra
Website:cleartrip com

I had wrongly booked hotel saubhagya inn international Lucknow instead of hotel saubhagya in international pen maharashtra
After booking I have called for cancellation of booking within 2 mins
With reason
But cleartrip is denying to refund my booking money
It's cheating by company and I will sue against company In court
My trip I'd is [protected]...
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K
Kallol Kumar
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Website payment cheating

Address:4327
Website:www.cleartrip.ae

Trip ID is [protected].
Convenience fees before payment was shown as AED 33 per person.
Final payment amount was shown as AED 2240.
But after I clicked "make payment" AED 2346 was deducted without prior intimation instead of the confirmed amount of AED 2240.
How did AED 66 convenience fees became AED 172 ?

Thanks & Regards,

Kallol Kumar
[protected]...
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R
rohanarora
from Gurgaon, Haryana
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Trip id 17041719260

Address:New Delhi, Delhi, 110026
Website:www.cleartrip.com

I had booked 5 return tickets from delhi to zuric.
Now due to some circumstances I need to cancel these tickets.

I want all my money refunded as its been only one week since I booked these tickets.

If they will refund me my complete amount then only I will pay my credit card bill or else will not pay this bill and put this as a dispute as it is due to unavoidable circumstances and I am not in a position...
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P
Priyanka Rajhans
from Deulgaon Raja, Maharashtra
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Not happy with refundable amount

Address:Pune, Maharashtra
Website:Cleartrip

I booked 2tickets from pune to delhi round trip,
Date 5aug to 19aug
Cost 12380/-.
I asked cancellation charges to spice jet, they said 5283rs of 12380/-,
As per clear trip cancellation policy 250rs is cancellation charge per each sector and 325 as convenience charge.

That means my refundable amount would be,[protected]Airline charge) -1000 (Cleartrip charge) -1300 (Convenience charge) =4797 as...
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E
er_rahul99
from Chennai, Tamil Nadu
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Awaiting refund amount for more than 2 weeks

Address:560092
Website:www.cleartrip.com

This is with regard to my cleartrip id [protected]. I have booked two flight tickets with Indigo. However, the flight got canceled and I have asked for full refund i.e. 6798 INR.
Airlines have already transferred the amount to Cleartrip. However, I have yet to get it back from them. It's been more than two weeks and I have already followed up twice but still no luck....
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Address:502220
Website:www.cleartrip.com

Sir,
With regret i am to inform you that today on 24/04/2017 time around 09:30 AM. i have been trying to book the ticket from clear trip destination from Coimbatore to Hyderabad. During the process of transaction via Debit card, Submitted my debit card details, 3 digit CVC, 1 time OTP submitted. There was some transaction problem/communication problem. But the money of rs.3931/- only from my account no.[protected], Syndicate bank...
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N
neildsouza84
from Mumbai, Maharashtra
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False advertising

Address:Mumbai City, Maharashtra, 400064
Website:Cleartrip.com

I tried to book 3 return tickets to Goa from Mumbai with the discount advertised by cleartrip. NEWFLY NOWFLY CTWOW.Unfortunately none of these codes worked. I then tried to book a combo of flight and stay thinking the discount codes will work. Again they did not. However i booked the package and got no discount as advertised.

I then booked another return ticket and again i did not get the discount. I called cleartrip n cleartrip...
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S
swatijasoria
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Refund against Trip ID 17032612836

Address:Mumbai City, Maharashtra, 400018
Website:Cleartrip

I had booked a multi city ticket which were refundable from cleartrip. I followed for my refund for more than 15 days and when i said i am going to write to social media and CEO they processed the refund but they deducted a huge amount which has been computed incorrectly.

Such a cheat company and deducting money refunds based on their whims and fancies.

Provide a 100% refund because of the misbehaviour your company...
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Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

Sir,
With regret i am to inform you that on 18/04/2017 time around 04:00 pm i have been trying to book the ticket from clear trip destination from ahmedabad to new delhi and return. During the process of transaction via online there was some transaction problem/communication problem. But the money of rs.6046/- only from my account no.[protected], hdfc bank was debited without any confirmation and also ticket.
Therefore,...
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S
sanjib debbarma
from Kolkata, West Bengal
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Account debited from my account no:1813010068457 ubi without ticket

Address:West Tripura, Tripura, 799045

Sir,
With regret i am to inform you that on 16/04/2017 time around 12.00 pm i have been trying to book the ticket from clear trip destination from agartala to bangalore. During the process of transaction via online there was some transaction problem/communication problem. But the money of rs.16104/- only from my account no.[protected] ubi was debited without any confirmation and also ticket.
Therefore, i would request you...
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A
Adishri Amladi
from Mumbai, Maharashtra
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Trip id: 17041314184

Address:Mumbai City, Maharashtra, 400014
Website:www.cleartrip.com

I had booked a ticket for 4 persons from Mumbai to Srinagar for 1 July 2017. And as soon as I booked the tickets, within 10 minutes I got a message that there is a cancellation request they had received. When I checked the app, it showed one person's ticket had been cancelled. I called the customer care, they said that the ticket has been cancelled from my end which is ridiculous as why would I cancel one person's ticket within 10 minutes...
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Address:560061

Dear Service provider,
Reference:Trip ID: [protected]
I was introduced to Cleartrip services through a colleague 4 days ago who is a premium customer with clear trip. This is my first time with Clear trip. Considering that my 10 yr old son in his summer vacations gets to have some good flight experience with my parents, (both above 60 years of age ) for the first time, I booked a round trip to my parents and son to their native...
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B
BenjaminSheikh
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Ticket Amount deducted without ticket

Website:Online booking

Dera Sir,

Please be noted that I have booked a return ticket form clear trip service and without supplying ticket, the amount AED 1, 455.00 has been deducted.
Upon request to your costumer service i have been told to make another transaction. the deducted money will be repaid later.
How Come this possible and how do i believe that my money will be repaid by your service?

Could you please look seriously...
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R
Ronnie1984
from Delhi, Delhi
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Horrible Resort and Fake Promises

Address:New Delhi, Delhi, 110024
Website:www.cleartrip.com

I made this booking on 5th April 2017 on clear trip for the property name Fernhill Resort in Chail Himachal Pradesh and the booking amount for 2 rooms for 2 nights paid upfront online was 17516 INR.

When I made this booking, I personally called the Clear Trip number and spoke to Dharmendra, who confirmed that this resort was 200 meters from the main Chail City Market because of which I had made this booking. However to my shock...
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G
Goldykahlon
from Bathinda, Punjab
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Refund after hotel denied check in

Address:Bareilly, Uttar Pradesh, 243002
Website:cleartrip

I booked a room in hotel manaya bareilly through cleartrip mobile app with trip id [protected].
On arrival at hotel they refused check in after ckecking my wife's id proof bcoz her residence address was local.
I told them that I can give them different id which have different location residence address .
I told them that we were married but they refused check in.
While booking on clear trip mobile it was not mentioned...
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