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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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400011

ClearTrip reviews & complaints page 123

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Address:Pune, Maharashtra, 411052

Regarding refund money transffer
Bank name bank of maharashtra branch-hi tech agree pune
Acc no - [protected]
Regarding refund money transffer...
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N
narayan.raju
from Bengaluru, Karnataka
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E-COM - Paid amount not refunded

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

I had booked a ticket from Chennai to Madurai on July 1, 2016 (Air Pegasus flight ) via Cleartrip. The journey date was Sep 7, 2016 and total ticket cost was Rs.1672. On Aug 31, I received an email from Airpegasus that the flight had been cancelled “due to unavoidable reasons”. I tried contacting the Cleartrip customer support and they informed that Airpegasus had shut down its operations. I cancelled the ticket on the Cleartrip website...
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A
anchalkar nagaraja rao
from Bengaluru, Karnataka
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Thrice debited rs 733, 1750, 1750, refund requested

Address:560085
Website:www.cleartrip.com

As per the above, amount 733, 1750, 1750 has been debited on 19/3/17, 22/3/17, 22/3/17 respectively. Attempt of booking ticket from bangalore to piparia[had been made and due to irctc user id issue the ticket was not booked but the amount has been debited from,
Account number :-[protected], corporation bank:-basavangudi branch. So kindly requesting the refund of the money debited without any charges since no ticket has been issued.br...
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G
GULAMAHMED MASTER
from Vadodara, Gujarat
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Refund of cancelled ticket

Address:Vadodara, Gujarat, 390006

I have booked ticket from BDQ to BOM vide your ID No. [protected] . The travelers were Mr. Farid Rathod and Mr. Abdulaziz Rathod. The flight number was 9W-7344. The said ticket was cancelled due to change of programme. The refund of airline fare was not known. Rs.140/- only was refunded to me. Imay please be informed whether the airline fare will be refunded or not....
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S
suruki
from Karaikal, Puducherry
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Flight ticket

Address:Mumbai City, Maharashtra, 400013
Website:expedia.co.in

Transaction Alert from Axis Bank
Finance
Transaction.[protected]@axisbank.com Today at 16:54
To
[protected]@yahoo.co.in
Message body
Axis Bank Badhti Ka Naam Zindagi

Dear Customer,

Thank you for banking with Axis Bank.

Rs.44, 868.00 was spent on your Axis Bank Credit Card xx1305 on 01-Apr-17 04:54:27 PM at CLEARTRIP PRIVATE LT. Your available Credit Limit: Rs....
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Address:Mumbai City, Maharashtra, 400056
Website:www.cleartrip.com

Trip Id: [protected].
The issue starts with my name details on the ticket. The cleartrip mobile app, while booking the ticket, has a field to mention first name, middle name and last name, however next to middle name, they have mentioned an additional text that it is optional, so I did not enter it but the same is there on my passport so I had requested for a name change.
So they asked me to email my passport copy and since...
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R
ruqusmir
from Gurgaon, Haryana
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Refund of cancelled flight

Address:110019
Website:cleartrip.com

Trip ID [protected]
hi ruquaya,
We have processed a refund of Rs. 1, 289 for your New Delhi - Srinagar return booking (Trip ID [protected]). The refund should appear in your account in 5 to 7 working days depending upon your bank.
dear sir/mam
I had booked my trip from delhi to srinagar with cleartrip.com for 7th april, the flight has been cancelled by go air so i had to cancel the return flight also. i have been...
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A
ashok63
from Gurgaon, Haryana
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Regarding pnr zfr7vh

Address:110053
Website:cleartrip.com

It was booked for rs 8925 on 23 03 17. and reschdule on dt 25 03 17 for which i paied rs 10110 . means i total paied rs 18822. for a single trip from benglore to delhi and back. please let me know will i get some amount back or not . if not than why u have charge rs 10110. when it is freshly available for rs 8399.

it means if i miss that flight on 30 03 17 and book a new ticket i have to pay only 8399. for which presently i...
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H
hitesh7m
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud with customer

Address:400013
Website:www.cleartrip.com

Hi...

As par clertrip my booking canforme
Booking confirmation for 3 course veg dinner, paprika - club emerald mumbai — trip id [protected]
Clusions
1 dessert
1 main course
1 soup
1 salad
2 mocktail
4 roti
My 3 booking 1. Hitesh mehta id...[protected] 2.[protected] 3.[protected]

I am voicited paprika

Clusions
1 dessert
1...
+4 photos
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R
Rucha Lokare
from Bengaluru, Karnataka
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Reschedule the flight

Address:560100
Website:cleartrip

I by mistake booked flight on 24th April instead of 24th march.
I request you to please reschedule it.
I am ready to pay the difference.
But I sincerly dont have that much amount to pay.
Please help me through this.
Any time any flight on 24th march will be really fine.
I have attached the ticket.
Please help me with this.
Ticket is attached.
thanks....
+1 photos
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V
viswan1942
from Pathanamthitta, Kerala
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Not able to cancel train ticket

Website:cleartrip.com

Trip ID : [protected] today[protected] I booked a train ticket from Ernakulam to Velankanni for 17 march 2017 on train number 16188.But I decided to cancel the same, but not able to cancel the ticket, I cannot see any link to cancel ticket, so please make cleartrip.com to cancel the ticket in the name of Akhil Varghese immediately and make the refund....
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C
chaurasiarahul49
from Delhi, Delhi
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Refund not received

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:CLEARTRIP.COM

Hi,

I tried to book a rail ticket on 20th feb, 2017.However, after making the payment through debit card, the message came "oops, your booking did not go through".I still have not received the refund amount Rs 622. I have attached the screenshot of the same.

I request you to kindly look into the matter.

Thanks
Rahul Chaurasia
[protected]...
+1 photos
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M
Misbah Vp
from Lalgudi, Tamil Nadu
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Amount to be refunded

Address:Malappuram, Kerala, 676302

I have booked 2 air tickets on26/10/2016 from kolakatta to kochi for Rs10951, I have received a call from customer care service from clear trip that it is not successful but my account is debitted. when I complanied that they told me it will be refunded . my bank has claimed amount but it is still pending, I have received the data from my bank about the details
account no: [protected]
date : 26/10/2016
ref no : CCADJ1AEJ216IGAADTROL1br...
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S
Suman shahi
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Late refund

Address:00971

Hi this is suman Shahi from Dubai I had booking for 5 tickets (2 adult 3 kids)for Dubai to Beirut returns from gulf air on 20 December. Booking number [protected]. Unfortunately I couldn't catch the plane due to some reason and I had cancelled my booking and place new flight for next day.
As per clear trip customer service agent refund will be done within 45 days from the date of cancellation. Sofar till today I haven't received my...
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M
Makesh Thiagarajan
from Chennai, Tamil Nadu
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Regarding Refund for Cancelled Flights

Address:560066
Website:cleartrip.com

Hi Team,

The flight (OP 121--Air pegasus) I booked through cleartrip for 13th August was cancelled by the airlines.
So I had requested cleartrip & air pegasus to cancel the ticket.
The support executive from cleartrip informed me that I will get refund money within 7 working days on August 18th 2016.
When i checked with air pegasus, they sent reply as below:-
=============
[protected] Forwarded...
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A
Asraf Isa
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Need Refund

Address:400011
Website:www.cleartrip.com

Hi,

My trip booking can't proceed because of dont have OTP mobile verification from irctc.in, but Cleartrip already refund my money back on 2 March.
this is the trip booking : Trip ID : [protected]

But after that, Cleartrip make a auto debit again with same as amount that cleartrip did before. I don't know why, because i pretty sure that i didn't any booking after that because of i dont get OTP mobile...
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M
Md Arshad Ali 113
from Mumbai, Maharashtra
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Flight Ticket did not booked but money has been deducted

Website:www.cleartrip.com

Hi, i was booking tickets from delhi to Kolkata for 9th may 2017, from Spice jet flight SG-253.
Money got deducted from my account two times but ticket was not booked and not credited back to my account as well.

I went to bak, they told me that its the Clear Trip who got the money, bank has no role inthis, ask cleartrip to refund the money.

Ticket price was 3064. It got deducted 2 times, so it is Rs 6128.br...
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T
tlroy
from Ernakulam, Kerala
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Refund not received as transaction failed - Reminder III

Address:682018

Sir/madam,

I have booked an air ticket on 01/02/2017 from Raipur to Kochi for Rs. 12559.00. I have received a message stating that the txn was not successful but my account is debited. My bank has claimed amount but it is still pending with your bank. I have received the data from my bank about the details.

Your Bnak is ICICI and The RR number is[protected]

Already almost one month lapsed but...
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M
mammutty puthuparambil
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Cancellation Ticket Amount Has Not Refunding

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

Hai

Cleartrip is making travel booking easier as possible but they take money from our account and if we cancel the ticket the refund amount will only be credited when we started chasing them by their call center. Need to stop the way they manage customers. They are not authorized to keep my money after cancellation. Their call center option says the amount will be refunded to the account in 2 to 3 working days. This is not...
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D
deepakcoach
from Mohali, Punjab
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Regarding refund of unbooked ticket (not received

Address:226026
Website:cleartrip.com

I booked my Air ticket through your portal in afternoon today for Lucknow to Mumbai trough Go Air flight No G8 404 leaving Lko on 21st Feb at 1.30 P.M., shockingly Rs 6896/ was deducted from my net banking account( bearing reference no CCAEBIATQ789 CCA Clear Trip Pvt Lt) and ticket was not transferred into my mail account [protected]@gmail.com .On enquiry from GoAir it was revealed that Air Ticket was not booked hence not delivered.The most...
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