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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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Mumbai City District
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400011

ClearTrip reviews & complaints page 125

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P
prasanth1974
from Delhi, Delhi
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Refund of payment

Address:Mumbai City, Maharashtra, 400013
Website:www.cleartrip.com

I tried to book train ticket for me and three other family members, from Kottayam to Chennai. An amount of Rs.1, 535.00 was deducted from my state bank of travancore account (no.[protected] )on 29.1.2017 towards INB Cleartrip Private Limited with reference no. CCAEA1AHP775IGAARVWJS1. But I did not get the train ticket. I had file a complaint with the customer care service of Cleartrip on 29.1.2017 with Case ID 0196380. But the amount has...
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S
suhasmandvikar1
from Lonavla, Maharashtra
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Regarding my hotel booking in durvankur in ganpatipule

Address:400706
Website:cleartrip

I booked hotel durvankur in ganpatipule on 25 jan 2017 from clear trip site for checkin date 27jan.my booking was also confirm and my money also deducted from my credit card and also recieved booking invoice on my mail id.but on next day i rceived call from clear trip that my booking is cancle due to non availability of room on 27 jan. As rooms not available then how can site allows booking on line . As you site is not updated timely then...
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R
radhakrishnan a nair
from Pune, Maharashtra
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Railway reservation amount Rs.3085/debited to my account

Website:cleartrip. Railway reservation

I am very happy you have responded to my complaint regarding the amount Rs 3085/. debited from my debit card I was trying to book a railway ticket through cleartrip. But in vain. The details of the amount and the card number shown in your reply is correct.

Hope you will show the speed and sincerity shown replying will also be shown in crediting my money of Rs. 3085/., immediately & without delay. I am 63 years old, please...
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R
radhakrishnan a nair
from Pune, Maharashtra
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Call nos are wrong given in veb site

Address:411036
Website:clearTrip

1. the call centre nu [protected] and Mobile Nus[protected] and[protected] are getting "wrong numbers" please clarify the same.

2. now I am hereby to call because : I have booked a ticket for 5 adults/persons, 2 sr citizens(out of which one female) through CLEARTRIP TRAVEL SERVICE/MUMBAI/CLEARTRIP TRAVEL SERVICE/seq no 811973, booking railway ticket from Palakkad to Kayankulam on 3rd March 17 by train no 12695 leaving 0030hrs...
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Address:49939

Sir
I booked Ticket through clear trip on 7/11/2016 from dubai to bangalore amount AED 896.00 TRAVELL DATE ON 18TH dEC 2016. I cancelled the ticket on 26th Nov through on line Indigo web site, but so far the fund not yet credit in card.my
TRIP ID No [protected]

airline PNR NO L9TD5Z

MRS JIBINA SHAJAHAN

MISS ZAINAB SHAJAHAN
Pls do needfull and confirm
thanks
Jibina...
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Address:Mumbai City, Maharashtra, 560053
Website:www.cleartrip.com

Booked a 5 Air tickets using clear trip website between Bangalore to Trivandrum with Air Pegasus flight (Date of travel - 30-Jul-2016)

Airline PNR - 2JCKK3
Clear Trip ID - [protected]

Flight was not operational and cancelled the tickets.
But refund was not provided by Clear trip till today.
Airpegasus when contacted they told they have already settled the amount to the clear trip .
Clear...
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Address:Hyderabad, Andhra Pradesh, 5000029

Dear sir / madam,

Greetings!!!

On 21st january, 2017, we (5 persons) returning from bangalore to hyderabad after having purchased to & fro ticket from cleartrip and reached the airport 45 minutes earlier to departure even after we are holding webcheckin tickets (Pnr # dgpq2j) already on hand, but the air asia staff @ counter and ticket sales counter also didn't allowed us to travel - as i requested...
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M
mahesh venkatachalam
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No customer service from clear trip

Address:Chennai, Tamil Nadu, 600051

I have booked a ticked from chennai - sharjha air india flight through clear trip.
wn i tried to cancel the ticket and postpond, there was nocustomer care support from clear trip. wn i called a customer care number it simply asked fr a 10 digit number to proceed further, but what i all got was a 11 digit reference no from clear trip. when i entered tht number it simply dnt allow me to proceed further. the airindia refused to help in...
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D
DRISHTI GANDHI
from Delhi, Delhi
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Booking on 7th Jan 2017, not yet recieved the refund

Address:New Delhi, Delhi, 110018
Website:www.cleartrip.com

2 rooms in Shimla were booked on 7th Jan. First they offer discount of 200 bucks and then The booking was then cancelled by cleartrip people and they were not even capable of booking another room in any other hotel in Shimla. Ihave still not recieved the refund of Rs. 5500 and neither have i recieved any call from their end. Cleartrip is such a useless money grabber company which is of no help to their customers. The staff is useless. First...
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S
shushant01
from Nanpara, Uttar Pradesh
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Fraud by cleartrip in booking of hotel room.

I have booked a room from cleartrip on 17 October 2016 from Gurgoan/ Delhi NCR for Goa for 4 days in 26 to 29 December for Rs 2, 222/-. And I received a call from cleartrip that my booking is confirmed and my amount is not refundable on the day of booking. But when I called to the hotel on 23 December 2016 before leaving for Goa the hotel told me that we don't have any booking from cleartrip. Then I again called on cleartrip customer support...
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Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

Team,

I had booked an international air ticket from LHR - MAA.
Trip ID:[protected]

I was about to cancel this ticket and book another one.
But when I tried to do so, got to know that the refund amount is zero (though the trip will be around May month).
While booking the ticket its no where seen this information and why the hell these sort o[censored]sability issues are being shown at the last...
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M
Moozha Pathrose
from Ernakulam, Kerala
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Non refund of cancelled tickets

Address:Ernakulam, Kerala, 682030

I have cancelled two flight tickets from Kochi to Bangalore and return.
Cancellation confirmation for Kochi - Bangalore return flight -- Trip ID [protected]. Date of booking : 14.11.16, Date of journey: 23.11.16, Date of cancellation: 19.11.16. I have contacted customer service center through phone 3 times. They informed all the times that refund will be done with in 3-4 days. So far I have not received the amount.
TRAVELLERS ...
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S
Shreyas Bhaskar
from Pune, Maharashtra
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Regarding booking cancellation

Address:403516
Website:www.cleartrip.com

I had booked a "thar" jeep in goa for rent on 12/11/17 which had to be given at 9:30 am.. But had to wait till 1:00pm..even after
1:00they did not provide any jeep.. Only told us that they will provide the refund..that too after 21 days..
Booking id: [protected]
But refund is not the solution expected.. Cancellation has incurred me 4000rs loss and a day loss.. So I request justice for this issue with proper compensation....
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S
Shyam Kondhalkar
from Mumbai, Maharashtra
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Train tickets of garib rath on 02/04/17

Address:Raigad, Maharashtra, 410206
Website:cleartrip.com

I hv booked 6 tickets of garib rath on line from cleartrip on 12/01/2017 date of journey is 02/04/17. An amount of Rs.5747 is debited from my account, but i hv not received any tickets. company had send me mail that they will refund the money but yet i hv not receive it. it is clear cut unfair trade practice on the part of the company. Kindly refund my payment within next 24 hours or i will initiate proper legal action....
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V
Vikas1713
from Delhi, Delhi
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Biggest scam website

Address:400011
Website:www.cleartrip.com

The problem was I got message of fare increase on previous attempts so I stopped from booking it.
But after some time I saw SpiceJet Airlines ticket fare back to normal Rs 9114... That time I didn't got any message of price hike. And I proceeded. On payments page I had to pay only Rs 9114+225 = Rs 8839(Card)+500(credits) . But after payment money deducted was Rs 10017(Card)+500(credits).
Don't just show me any screenshot saying...
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Address:East Khasi Hills, Meghalaya

I Shiva Kumar got purchase a ticket for Airbus SG - 476 SpicJer for performing journey on 9th Feb 2017 from Guwahati to New Delhi vide ticket trip ID [protected] through booking sight. In reference you are issued a ticket with PNR - M514RF. However, SpiceJet not yet sent the ticket on my E-mail . On confirmation SpiceJet replayed that said PNR not pertaining to us and further inquiries may ask from Cleartrip booking....
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S
Sanjayingle
from Kathor, Gujarat
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Hotel booking and cancelation

Address:Mumbai City, Maharashtra
Website:cleartrip.com

Cleartrip booking id [protected].
I booked a room for 22nd Dec 2016 at hotel Gulmarg, Simla, but due to unavoidable reason i canceled the booking immediately and informed to cleartrip. They said payment has been made to the hotel. When i talked with the hotel they said paid money has been given back to cleartrip with deduction of cancelation charge. I paid Rs 3318 if hotel charged rs 300 remaining money shiuld be refunded to me immediately,...
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S
Saumya Gaur
from Agra, Uttar Pradesh
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Technical issues

Address:400101
Website:Cleartrip

I started to book my hotel with u people and when I was booking the dates got reset automatically. I nted to book hotel musoorie gateway for 7 of January and it shows available on your website and when I started booking this hotel the dates got changed to 9 January.
I have my flight on 9 January so I need refund as it is due to your technical problems.
Booking ID:[protected]
Pls do the immediate refund...
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M
msfaizee
from Bengaluru, Karnataka
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Refund of cancellation for return journey under trip ID 161227100316

Address:Dakshina Kannada, Karnataka
Website:www.cleartrip.com

Dear sir,

I have booked a return journey from Mangalore to Varanasi and back under the Trip ID[protected]. The total fare for onward and return Journey paid Rs. 37, 240/-. I availed the onward journey from Mangalore to Varanasi on 29/12/2016. Due to service exigencies I had to extend the stay at Allahabad and I cancelled the return journey from Varanasi to Mangalore (dated 01/01/2017) on 31/12/2016. I received an email from...
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S
saranya saranya
from Palakkodu, Tamil Nadu
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Trian

Address:641402

Cleartrip — Booking unsuccessful but payment charged
sunil prameswarn on jan6, 2017
Trip ID: [protected]
Dear Sir, I had tried booking tickets for one people on 6th january 2017 for round trip from cbe to patna however due to some technical issues with your site, the ticket was not booked and my bank account was charged with Rs.861 .refined my amount sir....
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