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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 124

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S
Sandeepuae
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Misrepresentation- MYWALLET

Website:www.cleartrip.ae

I was making a booking for my family fro DXB to COK and in between the net got disconnected and one guy name d Sreekanth made a call back and told that he had forwarded me a link and to make the payment. i got a call back after lot of effort and his supervisor Deepak told that it is my fault that i opted for the booking through the link which i got. It is a clear misrepresentation and making loss of AED 300 to a regular customer. This is...
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Pitam Mondal
from Kolkata, West Bengal
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Tickets issued

Address:Howrah, West Bengal, 711202
Website:www.cleartrip.com

My trip I'd is [protected] another trip I'd [protected] my both trip I'd I have payed full amount but the indigo flight is saying they have not got the full amount cleartrip is saying my sit no is confirmed but indigo is saying u have not reserved any sit, in clear trip I have given a coupon code for cash back they r saying u will get refund in 24 hrs but they r not giving it pls help in this matter...
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M
Maya P Nair
from Kottapalli, Telangana
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Refund of train ticket after cancellation

Address:Nellore, Andhra Pradesh, 524004

Sir i am mayalakshmi i booked the train ticket from nellore to chenganoor and due to some unavoidable circumstance i am cancelled my ticket. but i have no received any refund from cleartrip. my clear trip id is [protected]. Sir kindly please refund my amount rs. 468 i also booked the and flight ticket from cleartrip for kerala. So kindly refund my amount. Thanking you....
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S
sanjib2018
from Ahmadpur, West Bengal
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Refund the amount rs 19404

Address:Paschim Medinipur, West Bengal, 721132
Website:cleartrip

Myself sanjib ghosh make a booking on 03/02/17 CCU TO BLR to travel on24/05/17 by spicejet.An amount of rs 19404 has been debited from my bank A/C towards the cost of the tickets, however in the cleartrip.com transaction failed appeared. Several time I contact with customer care but they told that it is under process. Here I sent an attachement of my bank A/C...
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R
RohiTh Pagadala
from Hyderabad, Telangana
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Payment done but Ticket not booked

Address:Guntur, Andhra Pradesh, 522004
Website:cleartrip.com

I request Cleartrip please process my request to refund my amount I've done the booking on[protected] of INR 2, 560 at 11:10-for POS txn at[protected]M[protected]-Clear Trip Travel.Its all most been a week there is no response from your side I didn't receive any other message from Cleartrip but I've got my transaction message from the bank.I request you to please process my refund quickly.My Clear trip id:[protected]@gmail.com...
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K
Kenza
from Puttur, Karnataka
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Didn't get refund

Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

The worst customer service in my life!!!
I booked 3 tickets from banglore to Guwahati from 22134 rupees. And then got a called from cleartrip, named, Salman Dalvi by saying the rate is increased.
And I told them to cancel because I lost trust in your service.And l got a mail saying that refund the money within 3/4 days. But it's had been 10 days!!...
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V
varun.bhadola23
from Khawhai, Mizoram
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Deducted excess money

Address:New Delhi, Delhi, 110091
Website:www.cleartrip.com

Dear service provider,

My transaction id is [protected]. I cancelled my flights directly with spice jet airlines. As per your guidelines the cancellation charges should have inr 250 only for per flight. Accordingly in my case it should inr 250*4= inr 1000 maximum amount for round trip (Four tickets). But unnecessarily, unjustified, illegal and against your cancellation policy which you are highlighting on internet. Kindly...
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A
arihant743
from guwahati, Assam
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Refund of money

Address:Mumbai City, Maharashtra, 781019
Website:CLEARTRIP.COM

Sir i tried to book a ticket of flight on 4/2/2017 of spice jet from the clear trip app which was departing from delhi to arrive guwahati but my flight was not booked and the money had been deducted from my account .I called the customer care and provided them with all the details but stilll they are not giving proper response .Its been over a month but i havent recieved my money back
booking details are as follows
trip id:[protected]...
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R
Radha Krishna Mohan
from Sambalpur, Odisha
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No trip ID generated.. Money Was Debited .... Please provide Refund...

Address:East Singhbhum, Jharkhand, 831005
Website:cleartrip.com

Dear Cleartrip,

I booked a flight ticket from CCU(Kolkatta) to Hyd on May 6th by using Andhra Bank Debit Card... I Immediately got a message from Andhra Bank saying that 5228 Rs. was debited and the page did not return to the clear trip website...!!! It says internal error, , Source Unavailable... No trip ID was generated..

After that i could neither get the booked ticket.. nor the fund was refunded...Please...
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S
Sameena Gonsalves
from Panaji, Goa
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Payment done but did not receive my ticket. Please provide the refund

Address:North Goa, Goa, 403521
Website:www.cleartrip.com

I did my payment through the debit card of HDFC BANK for Booking flight ticket that of from Goa to Bangalore for the date 7th feb 2017 for two passenegrs But after payment it showed this "
Oops, your payment didn’t work
Sorry, but we couldn’t process your payment. Double check the information below and we’ll try again."
Just then within a second I received a message on my mobile no. [protected] that the amount from...
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A
Annudha Chakraborty
from Jorhat, Assam
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Showing failure of payment but amount deducted from my bank a/c

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

Just now I did my payment through the debit card of Union Bank of India for Booking train ticket that of kamrup express for dated 21 April 2017 for AC 3 tier from dibrugarh to guwahati. But after payment it showed this "
Oops, your payment didn’t work
Sorry, but we couldn’t process your payment. Double check the information below and we’ll try again."
Just then within a second I received a message on my mobile no....
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Address:49939

Sir
We booked ticket through clear trip on 8/11/2016 indigo flight Dubai to Bangalore and cancelled on 27th Nov 2016 . Our trvell Id [protected] Jibina Shajahan and Zainab Shajahan. Cancelled through Indigo web site and they credit the fund in Clear Trip account on 3rd Dec 2016. Unfortunately the fund so far not credietd in our account. Please credit the fund soon and reply on our complaint.
Thanks and regards
Jibina...
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S
sb_gundu
from Bengaluru, Karnataka
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Charged Amend Charges without informing Trip ID : 17013024208

Address:560068
Website:www.cleartrip.com

Hi Team,

Please help me, I have booked the round trip from ClearTrip but I have changes in my plan due to which I have to change the return flight timing for same day, it was very easy to change the flight timing, but it was not informed anywhere I have to pay extra Amend charges other then flight cancellation charges due to which I have beed charged extra amount by taking my cancellation charges too, can I get refund of my...
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S
sujith197
from Warangal, Telangana
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Fraudulent activities from cleartrip

Address:Palakkad, Kerala, 678623
Website:cleartrip

Dear all

My reference number is [protected]

I have booked two rooms with Treebo Grace Inn Pondichery though your mobile apps with a checkin date of 20th Jan 2017 . later I have rescheduled the trip and cancelled the booking and re booked on 21 th of Jan 17

The cancellation details are mentioned below

Description Amount (Rs)
Gross amount (+) 5, 488.15
Cashback...
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A
aniyagnya
from Bengaluru, Karnataka
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Transaction Failed but Amount debited from Bank

Address:500086
Website:Cleartrip.com

Dear Sir,
This is Dr Anitha Kodaru, Principal Scientist from Hyderabad. I tried to make a booking at 2200 hrs on 3rd Feb 2017 for travel from Hyderabad to Bangalore by Air Costa flight no:LB-694 to travel on 4th Feb 16.20 hrs. An amount of Rs 3302/- has been debited from my account towards the cost of the ticket. However, in the Cleartrip website, booking failed message appeared. On contacting the AirCosta customercare, it was found...
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S
Srinadha
from Belgaum, Karnataka
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Refund of unbooked air ticket amount

Address:Hyderabad, Andhra Pradesh, 500086
Website:ClearTrip.com

I had tried to book a flight ticket from Hyderabad to Bangalore at 2200 h on 03 Feb 2017 by flight LB 694 for 04 Feb 2017. An amount of Rs 3302/- has been debited from my account but 'booking failed' message appeared on ClearTrip website n ticket not booked.
You are requested to look into the matter and refund the amount at the earliest. My mail address is : [protected]@yahoo.com.

Thanking you
Dr Anitha Kodaru...
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M
manoj balan
from Chennai, Tamil Nadu
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Regarding refund

I tried to book a flight ticket for me (Manoj Kumar), from chennai to new delhi for 10 March 2017. An amount of Rs.4102.00 was deducted from my Central bank of India account (no.[protected] )on 31.1.2017 towards INB Cleartrip Private Limited with mobile no-[protected] . But I did not get the flight ticket and any refund. Please do the needful to get the amount refunded. The customer care numbers are either not working or responding......
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Address:49939
Website:refund

Sir
Its reminder that we booked two tickets through cleartrip on 8th Nov 2016 and cancelled on 27th . But the fund sofar not credied in account . So we contact indigo office and they replied fund credited in clear trip account on 3rd Dec 2016. The following are their msg
"Thank you for writing to IndiGo.
With regards to your mail, we would like to confirm that under your IndiGo PNR/ booking reference L9TD5Z, an amount...
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Address:Kolkata, West Bengal, 700032
Website:www.cleartrip.com

Recently I had to cancel flight tickets from Kolkata to Bhubaneshwar on March 10th 2017 and from Bhubaneshwar to Kolkata on 19th of March 2017 due to a family exigency.I had booked the tickets from Cleartrip.com in the name of Ms Priyanka Priyadarsini Dhir where it was mentioned that the ticket amount is refundable.
Trip ID : [protected]

I have contacted Indigo Airlines and have cancelled the two tickets with the below...
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M
MOHIT YADAV
from Itarsi, Madhya Pradesh
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Trip cancelled by cleartrip & Refund not processed

Address:Indore, Madhya Pradesh, 452018
Website:CLEARTRIP

I have booked dudhsagar trip from cleartrip with Trip id # [protected] but after booking call from cleartrip agent lady with mobile no [protected] & told me that this trip is not being confirmed as no seats avaiable in bus as the organiser was also conneted on the call & she told me that i have processed your refund & this trip has been cancelled but till now no refund has been processed & also i have called so many times all times it is...
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