ClearTrip Complaints & Reviews

I had tried to book a hotel room on 4th Jan 2017, the booking was not successfully confirmed but the amount which was ₹529 was debited from my account.

After I got message from your side that the amount will be refund to my account with in 24 hours but still it is not refunded to my account.

Here is the screenshot of the not confirming page I am attaching below.

Therefore please do needful...

Trip ID: [protected].

I have been asking for refund since November but always I am getting reply that I will recieve it by the end of the day but no action is performed as said.
So please perform actions ASAP.

I have provided each and every information asked but now it's a high time.
They have done too delay in processing.

Please do look forward for the refund.

Regards,...

Dear sir/madam

my and my family are planning for vacation in ooty from 25th dec. To 28 th dec. So i was searching for suitable accommodation for us. Same was found at clear trip and i booked the hotel (trip id [protected]). As i am with family having small baby and children i was choose specific hotel.

While i was booking hotel i need some amenities as

1) hotel restaurant.
2) hot running...

On december 3rd 2016 I booked two tickets on cleartrip. The trip was from VASCO DE GAMA to HOSPET. I was in waitlist and in clearmytrip they told me they could not update my status because there were some issues with the online platform. I called them everyday to check my status and could not give me an answer. The day before, I was said I still in the same position in I was 15 days ago... apparently no changes in the waitlist. Also, I was...

Hello sir,
i am ashmeet singh chandok residing in jamnagar(guj) had booked room in hotel classique at rajkot from 31st to 1st jan 2017 i.e 1 day tariff was rs1976 cleartrip is id is [protected] and voucher no is CHMM-8237626. I had gone there with my guest and asked the manager Mr. Jay that i had already booked room via cleartrip first he told me that id of couple is not same i mean to say last name of both the ids are not same so...

I have a complaint against your company or staff whatever, I sent you so many mails regarding updates our new mail id and contact person details, but still your sending all booking voucher in our old mail id [protected]@gmail.com (Which is already remove in our website) also I request you so many time to give me extra net user id and password but you always refused my words. I am trying to contact your land line number[protected] but still...

Trip ID: [protected]
Dear Sir, I had tried booking tickets for three people on 7th December 2016 for round trip from Pune to Bangalore, however due to some technical issues with your site, the ticket was not booked and my bank account was charged with Rs.17226 (seventeen thousand two hundred twenty six only) Even after waiting for nearly 2 weeks the amount has not been reversed to my account.When I spoke to Cleartrip representatives...

I BOOKED 2 tickets (Chandigarh - goa and Return ) for 2 adults and 1 child

on 18th Dec 2016

for to travel on 31st dec 2016 and fro on 7th Jan 2017

i got ticket printed on 26th Dec 2016, only to my surprise that my return date is 7th Feb 2017. I was shocked to see change in date...i did not realizes the details in excitement of getting holiday booked and telling it to my kid.

however...

I regret to inform that I have not yet received refund of Rs.2677/- from you as message received. I contacted spice jet in this issue and they told that my refund was already checked out to your account. At-least, kindly let me inform about the status of the refund so that I will be happy. I hope. definitely you will response to this complaint and I will get reply from you. o.k....

I had booked a flight from calicut to hyderabad on December 16th. However due to unfortune reasons, I had to cancel the ticket on the same day. The trip ID is [protected].
On cancellation, the company had mailed me a refund amount, which would be credited within few days from the date of cancellation.
Its been long that I haven't received any refund on this regard.
Kindly see to it and do the needful.
Thanksbr...

I had tried to book ticket CCJ/DOH sector on 24th December 2016. Then the ticket was not successfully confirmed but the amount which was 1450 Qr was credited from my account.

After I got message from your side that the amount will be refund to my account with in 24 hours but still it is not refunded to my account.

Therefore please do needful action to refund the amount to my credit card...

Cleartrip Staff

I am waiting till beginning of next week, if you fail to reply and refund my money, I will go to consumer court & lodge a case on you marking case copy to legal minister of India and PMO.
Before spoiling your name and fame, please do the needful and reverse the money debited to my account in failed transactions.
Please treat this as final warning and failing which I will ensure that every person...

My trip ID is [protected]. I recently had a pathetic experience using the app..have lost out of Rs 8000 & spent countless hours trying to rectify the problem.

It all started when I tried to book through the cleartrip app that is "advertised" as being mobile friendly. The app was not optimized for my mobile screen size and when I tried to press the "Payment button", this button disappeared. After a few attempts..I was able...

I had filled the train reservation form today around 2.15pm from CLEARTRIP, UP of kolkata rajdhani for 23rd december 2016. i have payed money by debit card. money has been deducted but the agency didn't give/sent ticket instead my money. this site/ agency is carrying the IRCTC logo but they are fraud. ATMSBI has been confirmed me by the message in my phone, exactly it is "Thank you for using your SBI Debit Card 459XX0071 for a purchase worth...

Made online booking on nov 30th, 2016 from cleartrip.com (Id: [protected]) for air tickets (Refundable) from delhi to lucknow (To & fro), and hotel. Air tickets received were of wrong dates (Jan'2017 instead of dec'2016), whereas hotel booking was ok. Immediately informed cleartrip about the error. Despite airlines keeping 6 hours for correcting booking errors free of charge, cleartrip didn't contact jet airways for corrections and deducted...

Sir,
I had tried booking 3 round trip ticket from Pune to Bangalore on 6th Dec for my journey from 21st to 26th Dec. However tickets were not booked due to technical issues with the site and it was told that no amount will be deducted, however ticket amount Of INR 17226 has been deducted by bank and there's no refund even after 12 business days. No pnr or booking Id available....

Hi
I have made booking with cleartrip for 3 passengers with around 12K amount. And then paid another 3200 rupees directly to the airlines for rescheduling . I had to made partital cancellation for 2 passengers and airlines said whatever amount i paid for rescheduling they used for cancellation and rest of the amount they paid to cleartrip( 5808 rupees). But cleartrip refunded me only 1700 rupees. they are saying you have paid 8000...

My Booking enquiry ID [protected] and [protected] dated 19th Dec. I have paid Rs500 for each booking so in total 1000Rs. Later since I got the confirmation directly from the place I wanted booking, I wanted to cancel the above booking enquiry made to cleartrip as on 19th Dec.

There is no cancellation link available online though they claim in their advertisements for hassle free transactions. I called up their help center number...

Hello sir..
I have booked a ticket on 13th December 2016 for 27th December 2016 hyderabad to srinagar
It showed me payment failed but money is debited from my account.i have contacted to cleartrip customer care.they told me to try again with fresh booking.i tried for 4 times the same repeated.payment failed. But amount is debited from my account total 24773 rupees is debited.plzz refund me the money.following are my booking...

Hi,

My cleartrip id is [protected]. Indigo airlines cancelled the flight from mumbai to chandigarh on 17th december 2016 due to operational reasons. I asked for full refund and natasha, a cleartrip executive told me i will receive full refund deducting the convenience fee of rs 375. I have now received an email from cleartrip where along with the convenience fee of rs 375 they have also deducted rs 900 againist wallet cashback....