ClearTrip Complaints & Reviews

Cleartrip i have booked roundtrip flight ticket through cleartrip for my dad.

Trip id is [protected].

Ticket states that booking is confirmed and payment made was rs.5809/-.

When my dad arrived at airport, he came to know that booking has not been done and he was forced to take a new ticket right away at higher cost.

Though ticket shows booking is confirmed, ticket was not confirmed.br...

My spicejet flight for gorakhpur-kolkata was cancelled by spicejet airlines and full refund was initiated on 1st dec, 16 itself due to bad weather.
Screenshot atttached.
Since i have booked through cleartrip, i was supposed to get the amount from them. Inspite of endless calls i haven't recieved my amount yet. They just say me that it's in progress. But have not received any mail or message.
Kindly look into it with...

Non-refund of tax portion of the cancelled ticket while singapore airlines has the policy to refund.
The ticket details are as under:

Chennai to singapore fri, 16 dec 2016
Cleartrip id no: [protected]

Airline pnr ticket no.
Mr. Vaisakh shankar
Passport no. K8697888
7tud9z 629-[protected]

Refund processed with nil refund on 14.12.2016

The refund order...

I have some amount in my cleartrip wallet (wallet is a service by cleartrip where your refund amount you can store and use it for your next bookings), its from my cancellation of flight booking Trip ID : [protected], for last 6 months I'm trying to use that money but there is no single option given by cleartrip to select the amount and use, called the customer center many times but everytime they keep fooling around and always after sometime...

I booked a Air Pegasus flight from Bangalore to Kochi through cleartrip.com. But the airline cancelled the flight. The booking was for August 13 2016. Not only I had to look for last minute travel arrangements cleartrip has failed to refund the money. I sent many mail to both cleartrip and Air pegasus asking to refund the money. Also spoke with their agents. Air pegasus says they have refunded the money on Aug 10th itself but cleartrip says...

Hello

I booked a flight from Delhi to Bengaluru, and I recieved a cash back for Rs.1151/- However, I am unable to use this money for my trasaction via clear trip. I assume this Cashback offer is used to fraud people as nothing related to the restrictions o[censored]sing this cashback was mention along with promotion of this offer.
I would appreciate if the concerned authorities take the necessary measures to solve this issue....

Hi,

I had initiated the booking for hotel and started the payment process online. During the booking, I had opted for the refund option of room for protection which says that if we pay 4% amount then we are eligible for 70 percent refund on cancellation.

The payment failed due to some bank network issues and the room was not booked. Later, I got a call from cleartrip that the payment can be made through the...

I booked my ticket through Clear Trip portal on 25th Nov and I had to catch Jet Airways flight 9W-302 at 9:45 AM from DEL to BOM on 10th Dec 2016.
I reached at the Airport at 8:40 at was in queue for checking in after waiting for so much time due to very slow movement of the queue and crowd I reached at the counter at 9:10 and the staff did not let me check in saying the flight is closed and they called out for Mumbai flight at 9:00...

Please refer below the following Trip IDs.

Bangalore - Goa one-way flight -- Trip ID [protected]
Bangalore - Goa one-way flight -- Trip ID [protected]

Air Pegasus airline flight was scheduled for 23-Dec-2016 from Bangalore to Goa.

On 30-Sep-2016, Air Pegasus cancelled it's flight for the above trip.

Same day I have called cleartrip customer service and cancelled both the trip...

Called SEVERAL TIMES to cancel my ticket under ID number [protected] SFO BOM SECTOR.
AND REFUND TAXES.
CLEAR TRIP AFTER SEVERAL CALLS to Miss Jyoti REFUSED TO REFUND PASSING BUCK ON SINGAPORE AIRLINES. Finally i was told she left Airline. Next Agent Miss Evan did the same.
SINGAPORE AIRLINES MISS SHERRON[protected] CONFIRMED THE REFUND OF Rs 23500 is payable out of Rs 39000/-
All recordings are available.br...

Dear Sir,

i made purchase ticket yesterday from cleartrip website abudhabi to trichy in 13 june2017and baggage allowance showing 40 plus 7 now i double check with your customercare he said only 30.so cleartrip cheating customer before thay showing 40kg.and after booking he said 30kg.this means your cheating the customer, this is not good for cleatrip.customer trusting cleartrip if you doing same like this you will losse all...

Cleartrip says something on call and refund something else

Id: [protected].

I shall never use cleartrip

Point no 1: "if you cancel your booking (In part or full)" i haven't cancel its airline who had cancelled

Point no 2: cleartriper executive itself confirm on 04/11/2016, the night flight was cancelled that we will refund entire amount of nearby 9250 deducting convenience fee...

Non Refund of cancellation charges even when air line has refunded whole amount after 20 days after reminder request for more than 5 times.

I have made air ticket booking from Delhi to Goa on 08th Nov 2016 thru Air Asia for Rs.17192/-. Due to change in the flight timing I had cancelled the flight ticket and ask them to process the refund. As tickets are fully refundable they (air carrier) had process the refund request and...

Booked flight ticket on app. It was mentioned that there is fare lock in. But it was not mentioned that additional charges were here. I am fine with additional charges if they are transparent. But when I called them they mentioned that it was mentioned in terms and conditions

It is same old trick of companies making prices as opaque as possible and terms and conditions hidden in term sheets at expense of customers...

Ref.[protected]

Dear cleartrip.

I would like to make complaints regarding spicejet wrong destination mentioned on your portal.

I am your frequent customer but now very upset because I lose my money due to I made online booking with spicejet wrong destination. Also wondering that how come when I choose my destination for mumbai instead pune appeared.

Kindly do the needful.
br...

Trip ID : [protected]

On 9th Nov, 2016 I purchased tickets from Dubai to Kozhikode through ClearTrip. At the time of purchase it clearly stated that the trip was from dubai to kozhikode and after booking ticket as message stating "Your trip to kozhikode has been done" (Find attached screenshot of the message). Once the payment is done I am shocked to see the ticked is booked from Dubai to Kochi.

I always used...

My account no.[protected] IFSC code UTBI0LLK357 From this account Automatically deduct my balance when I try to book the train ticket without booking train ticket balance is deducted from my account so please refund my balance right now My train ticket also failed Just refund my balance My CHEQUE NO. Particulars :PRCR/[protected]/[protected]/Clear Trip Travel Ser Nd My Trip Id is :[protected] Trip2 :[protected] Trip3:[protected]...

I book two ticket from clear trip .I use coupon code which give me cashback of 900Rs and at the time of payment I face some problem so I cancel and transection and get back to payment method screen and trying to do it correctly and in between my second try for the payment I get a call from your customer care executive and he said that we have your details saved I will send you one link on your mention email address using that link you can...

I had booked a ticket from mum to goa for 18th nov 2016 by paying rs. 3701. While booking ticket the terms where shown as refundable but now when i am cancelling ticket it is showing that rs. 2250 will be cancellation charges. Why you guys cant give proper information to customers while booking ticket. Why it is shown as refundable. Bs service is given by cleartrip. So many complaints have been lodged by customers but no repsonse no action...

I have booked a ticket with cleartrip for airlines Air Pegasus for 9th August 2016 for Rs 1755/- for travel between Kochi and Bangalore.

According to cleartrip the fight got cancelled by and they told they will give the full refund in 3 working days. Its almost 3 months and now the cleartrip is saying they will give the money only if the airline gives the money.

I never dealt with airlines and I paid cleartrip....