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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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1860 233 9000
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+91 22 4130 0300
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DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E)
Mumbai
Mumbai City District
Maharashtra
India
400011

ClearTrip reviews & complaints page 130

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P
Parvez Nawaz
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Worst service

Website:www.cleartrip.ae

Dear its worst service by your call centers ...i was more than 30min that too international cal u are open website in uae and ur customer care no is india ... ur charginf STD Call charges also such website i never seen ... u r openly collecting money from customers before local no u provided now ur cheating with STD calls ... this is last time i am going to book in ur website...
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R
Rajat Khedekar
from Pune, Maharashtra
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I'm complaining about cash back.

Address:Nagpur, Maharashtra, 440034
Website:www.cleartrip.com

I've applied an coupon of Rs. 1000 cash back on my air trip. Almost 3 weeks gone but i didn't receive any cash back.
Please resolve my problems as early as possible otherwise I'll put my complaint in JAGO GRAHAK JAGO. I'll wait 3 days....
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N
NorenDas
from Coimbatore, Tamil Nadu
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Charging without performing the service.

Address:Mumbai City, Maharashtra, 500032
Website:www.cleartrip.in

Trip ID : [protected]
I had boked return ticket for Hyd Del route. But had to prepon the first flight.
Cleartrip had charged me extra for changing schedule. but never updated the Spicejet company. Hence they did not allow me to board the plane on 29th. July'16 . Further I had to buy new tickets on airport (Indigo) to reach delhi.

Cleartrip customer support never responded to my emails and phone query, for update...
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K
Kalyan Ganti
from Mumbai, Maharashtra
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Unethical behaviour from cleartrip - cheaters

Website:www.cleartrip.com

Do not trust clear trip, they are cheaters - i had done a accommodation booking at shimoga (River view farm stay) yesterday afternoon through their link for the upcoming holidays (13th to 15th aug), received confirmation on the booking and in the night around 9:00 pm, i receive a call from cleartrip stating they are canceling the booking as the rooms are not available and the vendor did not update the details. Trusting them i have given my...
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U
uma 1971
from Hyderabad, Telangana
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Flight ticket booking on 26/7/2016

Address:500062
Website:Clear trip

I have booked flight ticket on 26/7/2016 on 9.30 pm in the name of ramana v. V for indigo flight 6e151 the amount is deducted from the credit card but i didnt get the ticket, received the message that my amount will be credited and the details of the payment will be received thru sms / e-mail within 24 hours, till today i didnt get any information regarding that. I again booked the ticket thru credit card for the same person and same flight...
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S
Saadasghar
from Mumbai, Maharashtra
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Deficiency in service

Address:Mumbai City, Maharashtra, 400050
Website:www.cleartrip.com

I had booked a trip id # [protected] (Mumbai - bali) departure on 03sep2016 at 01:15 hours from mumbai and return on 09sep2016 at 15:40 hours from bali. The flight chosen was jet airways. I had applied the code "flyint" which indicated a cashback of inr 5000 on successful completion of booking. However, when i completed the booking i saw that there was a discrepancy as the return flight booked was departing at 07:35 hours on 09sep instead...
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A
akshay_401
from Delhi, Delhi
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Did not give room in the rate confirmed

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

On 11th july 2016 i booked hotel le royal meridien chennai
(1, gst road, saint thomas mount, chennai, 600016) from cleartrip.com for rs.44/night with trip id: [protected], trip id: [protected] and trip id: [protected]. i got all the confirmation from the website and the next day they cancelled the booking saying due to wrong pricing from hotelier's end we are unable to confirm your reservation for le royal meridien chennai, chennai,...
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Address:Thane, Maharashtra
Website:cleartrip.com

Cleartrip cheated the customer by converting the online booking to phone booking, thereby resulting in loss of rs 2000/- to the travelers, by giving misleading informations. The details:


From cleartrip site, i had initiated on line booking for lucknow to bangalore return air tickets, on 08.07.2016, for 08.09.16/17.09.16.

As i was about to punch otp to make payment from credit card, i received call from...
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P
pathansaddam02
from Nagpur, Maharashtra
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Tickets complaint

Address:Solapur, Maharashtra, 413401
Website:cltrip

Please call me [protected] my complaint...
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F
faheem kp
from Idukki, Kerala
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Ticket

Address:Kannur, Kerala

I have booked 6 tickets in cleartrip.and I have entered the correct passport numbers.but when I checked my ticket I saw that my and my brother's passport numbers are same.I called cleartrip and corrected the mistake.they said that they will send the new ticket soon
they again send a new ticket, but there also my and brother's passport number were same.what I should do??...
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Z
zafar zama
from Hyderabad, Telangana
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No refund for booking

Address:New Delhi, Delhi
Website:www.cleartrip.in

I booked go air ticket via clear trip due to situation in srinagar i forced to cancel ticket unwilling my travel date was on 21st july 2016, srinagar-delhi sector, when i asked for refund cleartrip customer care writes (As cancellations charges are more then tickets amount hence there will be no refund) for all 5 passanger where is the justice all my money taken by cleartrip my trip id [protected] and go air pnr no vc4akj...
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M
misger
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of refund money

Clear trip id no ;[protected] pnr no ;qbuyna no of passengers 03;
Airlines name ; spice jet. time and date of flight ; 9..05 am on 18.05.2016
Flight was delayed by more than 03.5 hrs. since i had to travel from nd to dubhai on the same day. my ticket was cancelled by spice jet. and alternate flight by indigo airlines was arranged by spice jet staff.
As enquired from spice jet customer care my refund money has been sent...
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Address:Faridabad, Haryana, 121003

I tried booking a railway ticketin through cleartrip app for 2 days with email id: om. [protected]@gmail.com in name of "mr. Anujay pratap singh" for date[protected] using hdfc debit card. As soon as processing page was loading, the cleartrip app got crashed n transaction from debit card was successful but no trip was booked in cleartrip. Their 24*7 customer care can't be reached on any of the......
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G
georgepaul1997
from Pune, Maharashtra
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Air ticket refund

Address:Ernakulam, Kerala, 683572
Website:www.cleartrip.com

Using clear trip app i just booked an air ticket. but due to some personal reasons i cancelled the ticket. (trip id :[protected]). as per spicejet cancellation norms the cleartrip app only should levy 250 as cancellation charges. it's been more than a week, and till now i haven't received my proper refund. so please make proper arrangements for my refund...
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C
chandan Shirodkar
from Mumbai, Maharashtra
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Contact no. not accessible

Address:Mumbai City, Maharashtra, 91
Website:www.clearsrip.com

On 04/07/2016 since morning trying to access your following contact no. For lodging inquiry for refund of payment

[protected]
[protected]
[protected]

Not a single no. Is accessable...
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V
vikas.khanna
from Gurgaon, Haryana
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Cancellation of return ticket without any intimation

Address:Faridabad, Haryana, 121007
Website:www.cleartrip.com

Dear Sir,
I came across a very unenviable experience with Cleartrip, which puts the image and ethical values of the company in stake.
I have purchased the ticket for my wife Anna Khanna and Armaan Khanna on 29th March from Cleartrip Trip ID: [protected]
The onward journey was scheduled on 27th May by SU 535 at 01:05, which my wife and son were unable to board as she missed out to carry her PIO card along. After returning...
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D
Deepakkm
from Jaipur, Rajasthan
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Hotel not booked in spite of money deducted from debit card

Address:Mumbai City, Maharashtra
Website:cleartrip.com

I had booked a room in hotel fortune select grand, chennai at around 10:15pm on 28.06.16 for 17 july 2016 using cleartrip by my idbi visa debit card. Amount rs 19520.00 deducted from my card but hotel booking not done yet. Pl. Do the needful. My details below:
Ph no. [protected]
Email - [protected]@rediffmail.com...
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J
jravi36
from Bengaluru, Karnataka
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Horrible experience. cleartrip.com people cheat & fool customers.

Address:560011
Website:cleartrip.com

I will never book my tickets with cleartrip.com in my life nor I will recomend any one use cleartrip.com.

I booked my tickets from Imphal to Bangalore via Kolkatta forJune 11, 2016 with ticket id [protected] for Rs.12, 905/- with multiple airlines travel.

Indigo 6E-358 got delayed due to bad weather by 3 hours & i was forced to cancel my JET airways 9W-7049 flight in Imphal. Clear trip customer care people put...
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L
logontovarunkukreja
from Noida, Uttar Pradesh
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We paid in advance but we didnt get hotel room on check in

Address:New Delhi, Delhi, 110085
Website:cleartrip.com

www.cleartrip.com is fraud


I and my wife had an worst experience with cleartrip.com and the hotel booked via cleartrip.com.

We had booked hotel mount and mist, nainital from 18june to 20th june through cleartrip.com around 1 month back from the day of check in, but when we reached hotel on 18th june, hotel mount and mist staff/receptionist cheated us.
They gave us room in the building opposite...
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R
Rohan Kathuria
from Mathura, Uttar Pradesh
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Hotel service quality

Address:New Delhi, Delhi, 110005
Website:www.hotelsouthern.com

We have checked in in a deluxe room in hotel southern, arya samaj road new delhi
The service of the room is very bad, and the hotel staff is not ready to cooperate with us .. We are very dissappointed by your service.. We are regular customer of clear trip .. But now i wont think, that i will make a booking another time .. I am highly dissappointed .. I am on a business trip and each second is very reliable .. Plz do something.. The...
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