ClearTrip Complaints & Reviews

I booked my flight ticket from Cleartrip.com, I cancelled this ticket on 9th Jan 2016. The total cost of the ticket is 73, 044. Customer care has transferred money into wallet, without informing the policies of the wallet. I then tried to transfer the amount from wallet to my bank. Cleartrip maintains a policy that one cannot transfer money from wallet to bank. I called customer care, they are forcing me to use my huge amount only on Cleartrip....

Hi,
I am Sushma Kelshikar I have two complaints about clear trip details as follows:
1) About Hotel Hayat Rabbani- Jaipur, Rajasthan, Cancelation
I have book above mention hotel for Mr.Mangesh rakhunde on Check-in: 13 December, 2015 | Check-out: 16 December, 2015 which I have cancelled due to some personal reasons.

I have not yet received the refund amount of Rs. 2000 from clear trip till date after...

Trip ID-[protected]. I booked my flight ticket from Cleartrip.com, I cancelled this ticket on 19th Jan 2016. The total cost of the ticket is 70, 044. After complaining several times Cleartrip replied that they have refunded the amount of 41, 480(Rs. 18, 147.0 to Credit Card and Rs. 23, 337.0 to Wallet.). I then tried to transfer the amount from wallet to my bank. Cleartrip maintains a stupid policy that one cannot transfer money from wallet...

I, Surabhi Agrawal made a flight booking from Delhi to Amritsar of trip ID: [protected] via Cleartrip and the company has wronged me in the following ways:
1. I booked flights on 11th December 2015 to and fro for 17th December 2015 and 20th December 2015 but they were booked for 17th January 2016 and 20th January 2016. Instantly on receipt of tickets, Cleartrip was informed that the ticket had been erroneously issued but the customer...

I had a problem with my booking, trip ID [protected]. Because the price was almost doubled AFTER I pressed the pay now button, I was of course not satisfied. Therefore I did not want to go to the hotel. What should I have done? There were two options, money back, but Cleartrip takes a big fee for booking back my money. Of course I am also not satisfied with this option, as it was probably a software error. In addition to the 300 RS Cleartrip...

My trip id is [protected] for a two 2 Room Service Apartment in Goa from 23rd-26th Jan. I have booked the same for Rs. 27, 571. As per the cancellation policy on your website which clearly sites that Refundable Cancellation Policy is applicable with more than 24 Hours Notice. So, the Cancellation was done today morning which is still 3 days away from my Booking period. As per the mail, that I received on refund you have forfeited my entire...

Date of incident: 26-27 Dec 2015

I booked a hotel with cleartrip.com, I paid the booking amount online and got booking confirmation.
I was traveling late in the night, and when I reached hotel I found there is no such booking for me at hotel.
Hotel staff said they have no booking on my name and no communication at all about it from cleartrip.com.

I called cleartrip support and they said that...

I have booked Kadkani River Resort, Coorg for 28th check-in on 24th December, due to some emergency I have cancelled my trip on 26th December. They have not refunded my 13174 RS amount and saying to me that I am not falling under seven days rule policy. I am very disappointed with robotic customer care. Please help me, I have lost my money without travelling. This is the first time I have booked through clear trip. Please help me..[protected]...

I have an activity booked for tomorrow and I am not able to connect with the driver. This is not the first time cleartrip is doing this to me. I have atleast called 109 times Clear trip from morning and I am not able to connect the executive who sees activity department because she is not on seat everytime. Such a ridiculous experience....

I have cancelled my ticket for 31st Dec 2015 from imphal to Delhi on 27th. My registered email is [protected]@gmail.com and registered mobile is [protected] Mr. Kangjam Samrat Singh but I have not received my refund amount yet for this I have made several times of email and phone calls and even wait for 10 and more working days. But not received my amount. Kindly check and let me know....

I booked my flight ticket from HFC smart buy, which actually books the ticket from Cleartrip. I cancelled this ticket on 15th December. After complaining several times Cleartrip replied that they have refunded the amount to HDFC account on 25th December. I checked with HDFC and they say they are not at all aware of any such incident and they did not get any money. Repeatedly I asked Cleartrip and HDFC to get it cleared among themselves and...

Hello I had done a hotel reservation from Cleartrip for a couple of days to Coorg. Due to some personal reasons, I had to postpone the journey to coorga nd called cleartrip helpdesk to move my bookings to a later date. they responded back saying that it will be done. I called again after a couple of days to confirm the same and was assured that the change in dates has been done and I will receive the updated hotel reservations in 24-48 hours....

I had booked two room in Hotel RG Palace, Jaipur, Rajasthan, India -- Trip ID [protected]" for two night for 31st Dec to 1st Jan 16. when I called to Hotel they denied for my reservation. they told me they have no any agreement with Clear Trip while I have already paid online via My credit card. Then I had tried whole night to clear trip in roaming but I didn't get any promise from Clear Trip. I Talked with Pradeep (Customer Care Ext.)...

Hi Team, I am a customer in distress writing to you with reference to my booking ID - [protected]. I had made a booking for Pillowrocks Homestay, Wayanad from Cleartrip on 24 Dec 2015. What followed is beyond my comprehension. Below is an account of how things went from bad to worse only because of the incompetent staff at Cleartrip which did the least to solve my issues. I was to check into Pillowrocks on 1st January at 12 noon. Around...

Hi,

I never ever thought that the experience o[censored]sing cleartrip will be that much of horrible and pathetic. I will never use your service again. What we had experience is beyond the limit of harassment.

We booked a hotle on 25 Sep 3 months before undergoing a 30% discount given by cleartrip. Booked for 25 December Shimla hotel Browalia.

After 3 months when we finally reached to the destination what...

Cleartrip Trip ID: [protected] Booking done via Cleartrip mobile app for a Hotel Room at Alleppy, Kerala. Cleartrip voucher and e-mail confirms that my room is avaiable. Direct call to hotel; I was informed that they do not have any tie up with Cleartrip and they do not have vacancy. My calls to Cleartrip customer support: 1) They put me on 30minute Hold 2) Do not allow me to cancel the reservation without cancel fees 3) Do not...

I had booked hotel name : OYO Rooms Madurai Periyar Bus Stand ( rated as 3 star in clear trip website ) i paid 6599 INR for 4 rooms 8 guests, now the worst part is, the same Hotel does not exist at all in madurai.
when i call customer care of cleartrip they didint ready to listen problem, 4 time my call was disconnected without understanding issue b customer care agents.
finally they have made conference call with OYO aking...

Sir, I booked a round trip Air ticket for my sister Suntitha Sharma through Cleartrip for her journey to Delhi from Chennai. The onward journey was to start on 5 th Dec by Indigo Air and return by the same Airlines on 10 th dec 2015.P N R No F9WZ6T. Indigo Air intimated my sister on 4th dec 2015, that the flight to Delhi Dated 05/12/2015 was cancelled due to inundation of Chennai Airport. As soon as this message was received I contacted...

I booked hotel Tamarind, Alleppey thru cleartrip.com. After 15 days of my booking(even after full payment), I come to know that the hotel booked, is not available. They have done an alternative arrangement after one week which is not cancellable. They have kept me in suspense during this period whether they are providing alternative or not. Cleartrip is not reliable....

I booked a hotel on 31st Dec 2015 for my vacation on 01st Jan 16 and 02nd Jan 16 (2 nights )on the occasion of new year in a hotel in Alibaug. I got the confirmation email from clear trip saying my hotel is booked and received the hotel contact number but before directly checking in at the hotel I wanted to cross check regarding my hotel booking and called the hotel representative. Surprisingly the hotel representative said the rooms are...