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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 136

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T
Tirupati Padhy
from Delhi, Delhi
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Fraudulent On my hotel Booking.

Address:Mumbai City, Maharashtra
Website:www.cleartrip.com/

My trip ID is [protected].I booked the hotel on 1st October for 2 rooms.They confirmed the booking and then I started my journey.I was about to reach the destination and I got a message that my hotel booking has been cancelled.As soon as I got the message I called the Customer Care.1st they started saying that I have made the cancellation and after So many arguments they accepted that they have made it mistakenly.It was almost 7 PM.The convo....
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K
Kanishka Shaw
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No Refund of Hotel Booking Cancellation

Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

Cleartrip booking ID - [protected]. I booked Calangute Residency, Goa, India through cleartrip.com for Vacation purpose on 24.09.2015 (from 23.10.2015 to 26.10.2015.) for 3 nights & 4 days @12000 .The payment has been done through Net Banking (State Bank Of India, Transaction Reference : CCACI1CIR642IG0ASUMMK5) But for some personal reasons i have to cancel my hotel booking on 28.09.2015. Now they are not refunding any money . All...
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S
Sujoy Dalal
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100% money taken but no confirmation

Address:Bangalore, Karnataka
Website:cleartrip.com

Cleartrip booked a hotel for me and also send me a confirmation voucher however the hotel and room was not confirmed by the provider ZO Rooms. ZO rooms says availability problem and clear trip says hotel dont have room. In between I am trying calling all across for the last 3-4 hours and it has been painful experience. Not sure if one agent should be allowed to advertise in another agents portal. I understood I have paid money to...
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Address:Birbhum, West Bengal
Website:www.cleartrip.com

I have booked ( Cleartrip Trip ID: [protected] ) a room for 3 Adults and 1 child and from 02-Oct-2015 to 04-Oct-2015 at Prokriti Bon Hotel, Shantiniketan, West Bengal with breakfast. Cleartrip confirmed me the booking on that and send me all the required vouchers over email immediately after my booking on 28-Sep-2015 Monday. Just out of curiosity and to me on the safe side, since I am travelling with two ladies and one child, I called...
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Address:Birbhum, West Bengal
Website:www.cleartrip.com

I have booked ( Cleartrip Trip ID: [protected] ) a room for 3 Adults and 1 child and from 02-Oct-2015 to 04-Oct-2015 at Prokriti Bon Hotel, Shantiniketan, West Bengal with breakfast. Cleartrip confirmed me the booking on that and send me all the required vouchers over email immediately after my booking on 28-Sep-2015 Monday. Just out of curiosity and to me on the safe side, since I am travelling with two ladies and one child, I called...
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S
Shenaz ReHab
from Mumbai, Maharashtra
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No booking

Address:Mumbai City, Maharashtra
Website:cleartrip.com

My amount has been deducted for 6-7 bookings but not got single booking confirmation . you ppl deduct money and run your business ( rolling ), what if a person has only minimum amount in his bank to book ticket u ppl just deduct and send msg we will refund your amount after 15 days, so till then u want us to wait for our money which is robbed by you ppl by cleartrip and wen we get our refund amount then after that we shud book tickets...
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R
rosymenezes
from Mumbai, Maharashtra
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Errors on Cleartrip mobile App

Address:Mumbai City, Maharashtra
Website:Cleartrip

I need to let people know to not use the Cleartrip App as I had tried making airline ticket booking via their App on 28th Sept at 11am for sector IXC to BOM for 3 persons for travel on 30th Sept and after entering Credit Card details and password I got an error message saying "Sorry we're unable to complete this request. Start over" obviously I didn't think that the tickets were already booked and that there was some technical error with...
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S
subhrogupta
from Mumbai, Maharashtra
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Cancellation amount not refunded and 100% amount made non-refundable

Address:Chennai, Tamil Nadu

Derived Table: Reliability_FDEG_Intl_Std_Days select @Prompt('Fiscal Month', 'N', , mono, free) as fiscal_mth_nbr, @Prompt('Fiscal Year', 'N', , mono, free) as fiscal_yr_nbr, cmnth.true_std_delv_days as true_std_delv_days, -- Mod cmnth.adf as cmnth_adf, cmnth.adt as cmnth_adt, case when sum(cmnth.adt)0 then sum(cast(cmnth.adf as decimal(18, 6)))/sum(cast(cmnth.adt as decimal(18, 6))) else 0 end as cmnth_failure_rate,...
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Website:www.clear trip.com

I have booked a ticket Trip ID [protected] for chennai to cochin and return via clear trip in spice jet for 20th and 21st sep respectively . This ticket had to be cancelled due to some change in schedule .The 50% of ticket amount is laredy deducted by air lines and another Rupees 250 per ticket is being deducted by clear trip per ticket for cancellation and 350 rupees per ticket for processing fees per ticket . Almost 50% of the refund is...
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I
indirakandpal
from Gobardanga, West Bengal
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Wrong dated flight reservation

Address:Mumbai City, Maharashtra
Website:clear trip.com

I did a reservation in air India from Guwahati to Delhi, PNR H481E, transaction no.[protected], for 17 Oct, whereas the ticket showed 28nov. On enquiring I was asked to wait for 24 hours, the problem was not resolved after 24, 48, 72 hours on repeated calling the customer care, I was being asked to wait, each time I would call the officer wanted complete information. I am highly disappointed finally I got the ticket cancelled with loss of...
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U
Uttang
from Bengaluru, Karnataka
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Unfair Pricing

Address:Bangalore, Karnataka

I have booked 2 tickets thru cleartrip on 16.09.15 TripId: [protected] foe which I was charged 49, 571.00 however today the same sector n dates are available at 43, 500.00 also I have booked one more ticket tripid: [protected] for which I was charged 85, 891 however for the same tickets cleartrip is charging 79, 450.00 again a diff of 6, 000.00
In total cleartrip has charged me 12, 000 excess for the tickets booked thru then when todays...
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M
Mustafa Reza
from Mumbai, Maharashtra
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Regarding refund amount

Address:Mumbai City, Maharashtra

Traveler(s) Information: AHMED, MUSAB MR Date Dep Time From To Flight No. Terminal Airline Status 27Aug2015 23:55 GOA MUMBAI G8 - 380 GOAIR Confirmed E-Ticket Numbers Booking Reference: S62SGO Date of Booking: Thu-27Aug2015 11:48 Receipt and Itinerary as of Thu-27Aug2015 17:19 i have booked this ticket throughy paytm n i am supposed to get 15% refund in my paytm wallet but cleartrip didnot deposited that amount in my...
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N
notsatisfiedwithspicejet
from Mumbai, Maharashtra
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Not satisfaction service both with airline spice jet and travel agency clear trip

Address:Mumbai City, Maharashtra

Team, We are not satisfied with the services from airline spicejet and travel agency cleartrip who has booked the ticked, both asks us to check regarding refund to either airline company or travel agency in a deadlock situation but they dont refund the same. Clear triptrip also dont accepts to lodge a complain and says trip id only works as the complain number but later calls dont retrives the prior requests information. Need to take...
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N
Neha Bahl
from Bengaluru, Karnataka
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Wrong booking on the cleartrip app - Trip ID 15090516402

Address:Bangalore, Karnataka

This is a very weird experience on the app. I have been looking for a bangalore to mumbai trip on the app and the website this afternoon and when I finally booked it, the app booked me a reverse trip from mumbai to bangalore on exactly same dates and times of departure I had to cancel that and book another one and I just lost 3000+ just to cancel it. You can please go ahead and check my activity on website and the app and all I was...
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Cleartrip have the worst customer service. Don't ever have an issue with a ticket with them and need to change or cancel, as they will take full advantage of you without any logic or justification. They ate 55% of the cost of my ticket in fees which they did not document, itemize or justify. I tried calling them and they hung up on me. I emailed them and got useless responses. Avoid using them altogether....
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S
satishvermatcs
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Refund ClearTrip Voucher

Address:Bangalore, Karnataka

Hi Team, I booked flight tickets from Bangalore-Indore and then from Nagpur-Bangalore.While booking the same, i have used ClearTrip GiftVoucher of worth 4000Rs .Now i cancelled the ticket, i got the refund amount but Voucher amount of 4000Rs also should be refunded back.When i spoke to clear trip representtaive i got the information saying that Voucher Amount will not be refunded.I asked where its been written in policy.Ideally you should...
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K
Kunal Sonar
from Surat, Gujarat
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Cleartrip Fraud

Address:Mumbai City, Maharashtra

I made a booking for Zo Rooms in Goregaon West in Mumbai in May 2015, using Cleartip. When I reached the hotel on the starting date of my booking a few hours earlier than their checkout time, mentioned on the website, I didn't know I would be in for such a nasty surprise. I reached Goregaon West and got off the local, after a tiring overnight journey. The address on cleartrip said that the hotel was very close to the local railway station...
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H
Harpareet Kaushal
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Creddentials Misuse

Address:Dehradun, Uttarakhand

I am living in Singapore since 2008 and travel to india once a year. I have a Cleartrip account which i use for booking domestic flights and trains when i am in india. All of a sudden since last 1 month i am getting booking mails from Cleartrip and to my surprise all bookings are done under my name. Tickets were from DELHI to Guwahati Delhi To Banaglore Amritsar to Abu Dabhi Patna to Delhi My concern is that if i am getting...
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S
shahrv300
from Bharuch, Gujarat
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Regarding Hotel Booking Confirmation

Address:Ahmedabad, Gujarat

Hello Sir, On 14/8/15, I Purchase 3 Room booking in GOA hotel for 3N/4D. Before do payment I called cleartrip support ([protected]) & confirm the availability of Rooms at Tangerine Boutique Resort in Goa. At that time support executive name is Salman and he can 100% assurance that your booking confirm. So, after confirm by ClearTrip executive I do payment for 3 Rooms which is Rs. 17112 (with 3 different Transaction). After 3 days...
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L
liptontea
from Bengaluru, Karnataka
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Unethical practice by clear trip and jet airways in fleecing customers

Address:Bangalore, Karnataka

I have booked the flight and made payments successful but clear call & tell me they cannot issue the ticket and the refund will be issued in 48 hours, Call is dropped by customer service Tried calling clear trip multiple time. In the last call the CSR said clear trip will call back in 5 minutes, but no call recievd Regards Abdul Hameed +[protected] [protected]@gmail.com...
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