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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 134

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J
Jávor Hasilégzés Bence
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Pending waitlist

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

Hello, We bought two ticket for the Agra-Varanasi train for 'Wednesday, 13 Jan 2016'. We payed both via credit card, but our status is still "booked, but waitlisted". Nothing has happened since the booking, and that was weeks ago (nov 19). Our trip id. is: [protected] PNR: [protected] Please inspect this booking as soon as you can to be shure our trip is ok....
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H
harish013
from Bengaluru, Karnataka
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Refund has not made

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

My Trip Id is [protected] Recently I have booked resort in wayanad from Clear trip. I had Booked a deluxe room. when i have reached resort they have provided me a normal room which was terrible to stay. when i have contacted the Clear trip customer care. they said they will come back. i have called many times but no use. I am expecting refund from clear trip....
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R
Ramprasad A
from Visakhapatnam, Andhra Pradesh
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Cheatinng Me

Address:530017
Website:www.Cleartrip.com

This is Ramprasad A, (Primary Traveler) Cleartrip Trip ID-[protected], Hotel /Room Booking Details : 1x A/C Double Room. Hotel Meena Inn, 7-1-546//547, Station Road, Secunderabad-500003. 1 room for 1 Night from december 26 2015to 27 december 2015. The above i was booked on 14th december 2015 and paid Rupees 1571 from my VISA Debit card. I have received my booking in Meena Inn, room allotment confirmation letter immediately through your...
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Address:600020
Website:clear trip.com

Ticket for ID no: [protected] cancelled on 12th Dec'15. False commitment is being given by customer care, that the refund will be paid within six to seven days to the credit card account. After serious follow up no refund amount received till date 27.12.15....
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S
sushilk198
from Morjim, Goa
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Non availability of hotel room booked through cleartrip.com

Website:cleartrip.co.in

I wish to make a complaint about the non availability at hotel Couple's Paradise at Mount Abu booked on 24 Dec 15 with reference to the Cleartrip ID [protected]. Upon reaching at the hotel, the hotel staff mentioned it as the Cleartrip fault. Though they have provided a room for me at another hotel but it's bed was not up to the standard to sleep. The hotel staff where we stayed at was not enough hospitable for us and they didn't gave me...
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N
nkgahlaut
from Gurgaon, Haryana
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Unavailability of accommodating on confirmed reservation

Address:Gurgaon, Haryana, 122011
Website:cleartrip.com

Dear Sir, I regret to mention that I was extremely disappointed to be told by my daughter that after confirming her booking "Booking voucher for Dadhikar Fort, Alwar, Rajasthan, India -- Trip ID [protected]" they were told that NO ROOMS are available. The important point is that these were two girls travelling alone in an area where no other accommodation was available. I would definitely be taking up this issue in the Consumer Forum...
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J
Jay Lovete
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Refund dispute

Website:cleartrip.ae

Trip ID: [protected] Booked a flight DXB-MNL SQ495 MNL-DXB SQ919 1, 894.48AED I ask cleartrip if I can get a refund if ever I would cancel it. They told me YES but it depends on the airline policy. I called the Singapore Airlines and ask the same question, they told me I can get the unused taxes of 1, 295aed. I have this document in email conversation. Now I ask cleartrip to cancel my flight and ask for a refund (Date: Nov...
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Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

I booked room for today(25 december 2015) till 28 secember 2015, through mobile app of cleartrip, Now hotel guys are telling rooms are not available.I tried to contact customer care of cleartripbut they are not responding....
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A
amareshjsr
from Mumbai, Maharashtra
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ZERO refund for the cancellation done by hotel itself

Address:East Singhbhum, Jharkhand, 831014

I have cancelled my booking through cleartrip ID [protected] today on[protected] . I have send several mails and i am also trying to contact support service but i am not getting any response. My cancelaation has been done with zero refund. I want to say that my booking was done on[protected] and the hotel on[protected] had cancelled my booking of Ac cottage room to two different rooms It was not accepatable to me i told them to send me the...
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A
akkarthikz
from Delhi, Delhi
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Not refund my money (after cancelled my flight ticket)

Address:Mumbai City, Maharashtra, 400011
Website:consumer complients

I cancelled my flight ticket from banglore to delhi on 5th december 2015. but they not refund my money. still i did n't get my refund of my trip id #[protected] kindly i need my refund...
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A
abincj
from Mumbai, Maharashtra
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Hotel room booking

Address:400094
Website:www.cleartrip.com

Trip id [protected] and voucher no is 7094080. Hotel sree krishna kolkotta. Booked a room through cleartrip and paid the fare but on arrival of the hotel they say no room available. Had to check in at another hotel. I need the refund...
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P
prateek bali
from Bengaluru, Karnataka
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Fraudulent

Address:Bangalore, Karnataka, 560076
Website:www.cleartrip.com

DATE[protected] Client - Clear trip [protected] Description - i book the hotel room from clear trip while check-In hotel told they already blocked Clear trip, how you are able to book the room and dint allow me to stay in hotel, I had paid in advance. i was help less at night and have no place to go. i called them 5 times but no response ....
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D
drnaveenkumar
from Noida, Uttar Pradesh
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Fraud in hotel booking

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:cleartrip.com

Dear Customer care team, I would like to inform you that I have booked hotel in Goa (details enclosed) Trip Id : [protected]. This booking was confirmed by your website stating that we have to pay balance amount before 17th December 2015. We have done our travel reservations according. Yesterday on 9th December 2015 we got a call from customer care executive informing that we have to pay rest of amount within 2-3 day to confirm the hotel...
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S
saureen
from Ahmedabad, Gujarat
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Not giving refund for trip id 15092232376

Address:Ahmedabad, Gujarat, 380009
Website:cleartrip.com

Hi Due to recent issue in Chennai i have called customer care [protected] and their customer care given special button to cancel Chennai trip and get full refund. I have cancel ticket and i have recorded call and email still they are not refunding my money. Since last 4 days i am calling on customer care but no one pick call and ring is going on. i have send email on [protected]@cleartrip.com i got auto reply with ticket no 14802216 but...
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J
Jávor Hasilégzés Bence
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Indian train booking is still pending

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

I've alreadly made a complaint a few weeks ago about two "one way trip did not get booked now, but we will try to confirm it-Please wait" subjected mail from ClearTrip. It ended with half-success, because one of my complaint was managed and received a letter with a refund promised in couple of weeks. But in the other hand my other ticket is still pending. No further emails with the processed booking or refund. Please cancel my other booking...
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C
CRO0162766 Vikas Gupta
from Agra, Uttar Pradesh
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Wrong flight booked - cleartrip fraud site

Address:Jaipur, Rajasthan, 302015
Website:www.Cleartrip.com

I tried booking flight from COK to JAI. I was displayed the following flight details. COK to BOM 9W 406 BOM to JAI 9W 2053 I tried booking as per details above. The same was confirmed at the booking details page. But when the payment was processed and the booking was done, the following flights were booked. TRIP ID [protected] COK to BOM 9W 406 BOM to JAI 9W 416 Actually, me and my 3 year old son had booked tickets...
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R
ranjitsingh05
from Noida, Uttar Pradesh
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Request not processed even in 6 days

Address:Patiala, Punjab, 140401
Website:www.cleartrip.com

I would like to express my dissatisfaction over the services being provided so far by #cleartrip. I have made atleast 50 calls so far in last 6 days just to do a Name Correction for my spouse on Ticket. But it seems, it is still not resolved. Whenever I call up customer service number to speak to customer service representative, everytime I get different response regarding my case that "our internal ticketing team is not responding and...
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A
animesh18
from Kolkata, West Bengal
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Non refund of tickets cancelled by airlines

Address:Kolkata, West Bengal, 700006

Dear Mr Nikhil Godbole, Tried contracting the Clear Trip site through numerous and ever-changing IVR options- but was unable to get in touch. Wonder if it deliberate on the part of your concern. Nevertheless-would like to brief you on the awful situation I am being lead into. - My name is Animesh Mitra, a M.Stat student of Indian Statistical Institute and was to travel to Chennai to the ISI Chennai on 5th Dec'15 and returning on...
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M
Mausam Singh
from Kolkata, West Bengal
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Cleartrip cheating customers

Address:Bangalore, Karnataka, 560008

I booked ticket through clear trip application and paid through pay zapp.. Once payment was processed the application froze and my card was charged. Hdfc pay zapp days transaction is successful and cleartrip says they did not receive the payment. trip id is [protected]. Now I'm being asked to wait for 7 working days. Now I don't have funds to book another ticket. I don't know what to do. Will never use cleartrip again....
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Z
Zaysan
from Mumbai, Maharashtra
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Amount not refunded

Website:Www.cleartrip.com

Sir, I have booked two tickets from this website and later cancelled the same with cancellation charges of rs 200 each . They mailed me saying the refund will take some 7 days so I wAited for their sAid time . Recently when I call up their customer care and ask about my refund they told me that the amount is unrefundable . However, I wasn't informed about it before I would cancel .the ticket was actually refundable which later they say it's...
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