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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 138

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V
Vijaysimha2403
from Bengaluru, Karnataka
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Non delivery of service

I had booked from your mobile app a ticket with ID [protected]. The payment was confirmed as debited from my account via debit card and then there was no ticket issued. I called your call centre and was promised a reply in 1 hour. But no one called. Later I called in the evening and was attended to by a call centre agent who blamed it on a technical issue which was in no way reflected on the money being debited into your account. Further the...
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R
Rahul924
from Kolkata, West Bengal
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False commitment and mental harassment

Address:Ghaziabad, Uttar Pradesh

I had a made hotel booking though cleartrip at Brentwood Hotel, Mussoorie, Uttaranchal, India (Trip ID[protected] for 20th June 2015 till 21st June 2015. On 20th june 2015 when I was almost 200 KM away from my home and almost reach to Mussoorie I got a call from Brentwood Hotel that clear trip had by mistake done a booking and they don't have any room available at that hotel on 20th June. I struggle almost 2 hours to get some assistance...
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S
saransh02
from Bengaluru, Karnataka
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Fraud in hotel booking

Address:Bangalore, Karnataka

On 12th june 2015, i booked a room in a hotel (hotel blue bird) in ooty for my parents via cleartrip from 14th june 2015 to 15th june 2015. After reaching there my parents found out that cleartrip has not send any comfirmation mail to them and they have no room in the hotel. Even after calling cleartrip helpline many times and waiting for around one hour we did not get any alternative hotel from cleartrip. Horrible experience we had, i wont...
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I
ibrahim.bsnl
from Bengaluru, Karnataka
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HOTEL ROOM CANCELLED AMOUNT NOT REFUNDED

I was booked a hotel room vide Clear trip Trip ID: [protected] to CHECK-IN on MAY 22-2015, further i was cancelled the booking on 20.05.2015. I can not received any amount, while approaching them they refuse to pay back and insists to approach legally or any other way...
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R
renushyam
from Delhi, Delhi
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Fraud in refund of flight ticket

Address:New Delhi, Delhi

My trip ID is [protected]. I cancelled my ticket but havent received any refund. When I contacted airline i was informed that they have already refunded 30, 531/- on 11th May. On repeated calls I was informed that I would be getting 27, 531/- as refund which i havent received till now. Secondly at time of cancellation i was being informed that total 1000/- would be deducted as cleartrip charges but they have charged 3000/-. Despite lot of...
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R
rspoo23
from Pune, Maharashtra
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amount deducted but ticket not booked

Address:Bhopal, Madhya Pradesh

Amount for my train ticket booking from Bilaspur to Nagpur is Deducted 790 Rs. but ticket not booked. i dint get 10% dist also. i was booking my ticket at 22:58 on 7th June 2015. how would i get my money refunded. Bank’s Reference Number:[protected]. Itz showing below mentioned msg. Oops, your booking didn’t go through Sorry, we were unable to confirm your booking. We know it’s annoying, but it happens. There's no need...
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P
Prashant Goswami
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Cheating in hotel booking

Address:Ahmedabad, Gujarat

I booked one room in misty meadows panchmari on 11th april and my check in date is 5th june which is almost 2 month advance. I made payment on 11th april to cleartrip and they have send me confirmation with hotel voucher and clear trip id. [protected]. When i called hotel on 2nd june they told me that there is no such booking and all rooms sold out. I called up cleartrip customer care and they are saying same thing that they cannot arrange...
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M
mukesh.deshmukh
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Fraud by cleartrip

Address:Pune, Maharashtra

I made two hotel booking on May 31st. The trip IDs are [protected] and [protected]. They confirmed the booking and I made the payment using my credit card. On the check in date, when I called the hotel, the hotel receptionist told me that there is no booking in my name and the hotel was sold out at least one week ago. Clreatrip sold me ticket for a hotel which was already sold out, they did not care to make any acceptable alternative arrangements...
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S
shyam Gangwani
from Ratlam, Madhya Pradesh
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patment not acknowledged

Today I have made a booking go-BOM--GOA return ticket(22/6 n 24/6) for my wife Mrs Suzana Gangwani and made payment but so far CLEATRIP has NOT acknowledged nor issued a ticket but on the other hand my bank account has been debited with 5442Eithr ticket must be issued OR amount to be refunded forthwith to enable me to buy ticket...
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M
MLSUTHAR
from Gurgaon, Haryana
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Regarding Refund

Sir I have booked two room at mumbai for 14 th may'15 & after discussion the same book was cancelled & your representative GITA told that all amount will refund with in 5 days The conmplaint no also given to me was - [protected]. Status please. Warm egards M.L.SUTHAR [protected] [protected]@yahoo.com...
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S
sushbose
from Pune, Maharashtra
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Flight cancellation refund

Address:Pune, Maharashtra

I want the amnount that i have paid for booking a flight back, i know the reply ull give is regret the incovinience and as per oplicies bla bla.. I dont care. Its wholely my wish whether i want to go or not. I booked it with my money y do i not expect it back. If you cant refund kindly ask ur manager to call if he cant ask his manager to call. I m ready to take this issue as high as it goes, u people are a worst webiste ever. Dont u dare...
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B
Baron.vrinda
from Delhi, Delhi
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NO CONFIRMATION RECEIVED

I booked my hotel yesterday through the Clear Trip application, and the money was deducted from my bank account. However I got no confirmation on the app or via mail despite my bank showing the transaction under clear trip's head. I have been sending repeated mails and calling on all the customer care numbers but I can't get across to the executive. I have tried calling atleast 50-70 times. My travelling day is today and the hotel also says...
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R
ratnasheel
from Gurgaon, Haryana
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Accidentally cancelled reservation

Address:Haridwar, Uttarakhand

Sir, I had booked a room in Ambrosia Sarovar Portico, Haridwar from 23rd to 25th May via cleartrip.com I paid Rs.5209 for it.My Cleartrip Trip ID is [protected] and Voucher no is CHMM[protected]Issued on 18 May, 2015) While trying to check the reservation online, the wrong link got clicked and the reservation was accidentally cancelled.This was done in error.Please reinstate my reservation and allow me to stay at the hotel.I have already...
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N
neelghodasara
from Morbi, Gujarat
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Cleartrip not ready to accept their responsibilities

Address:Rajkot, Gujarat

My trip id is [protected]. We booked tickets from Rajkot to Bangalore (via Mumbai) for 19th May, 2015. Now my JetKonnect flight no. 9W-7130 got delayed from Rajkot by 2 hours, so I couldn't make it for the next flight from Mumbai to Bangalore. Now contacting JetKonnect staff, they are not willing to pay any compensation nor arrange any other flight for Bangalore. On the other hand, Cleartrip is simply saying we're sorry, we apologize...
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R
Russell Collins
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Non reply to refund request

Address:New Delhi, Delhi

I have submitted a case previously as follows: Case # 09896020: Fwd: NOTE: Case File #08374136 I have booked and paid for a flight via Cleartrip for Air India from Delhi to Kullu, and this flight was cancelled by the airline. I have requested information about a refund to this flight prior to 15 Feb 2015 and received this reply: Your email is being addressed by our Customer Care Executives and someone will get back to you shortly....
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B
body soda
from Chennai, Tamil Nadu
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when will you refund my cancelled ticket

Address:Thoothukudi, Tamil Nadu

im sathish.i booked the flight ticket through cleartrip app on my mobile, my user id is [protected]@gmail.com.i booked the ticket on 3rd may 2015 tuticorin to chennai travell date is[protected].but i cancelled that ticket on 4th may 2015, my trip id is [protected].when i was cancelled the ticket the refund amount shows rs 3000 something and it will be refund with in 5 to 7 working days.but the refund is not received to me.i called the cleartrip...
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M
mukesh_abc123
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Booked room not after payment

Address:Bangalore, Karnataka

I booked a hotel booking for Ashok beach resort pondicherry with cleartip ID [protected]. I booked Premium cottage. When reached hotel, it was informed that booking was cancelled from Hotel side since rooms were already booked and still cleartrip moved ahead with booking. As per hotel manager, Cleratrip was already informed that there no more hotel rooms avaliable.. I wasted my 3-4 hours of 1 days trip in calling cleartrip customer...
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A
Aanal Dave
from Mumbai, Maharashtra
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Voucher received for Hotel Booking but actual not book

Address:Ahmedabad, Gujarat

Hi, I have booked Hotel castel, Manali. After confirmation to Kavita( Customer care Representative). I had payment for same. And same i got confirm voucher from cleaer Trip. when i have called to again, They told me, room are not available and not booked.pls do needful. and book my room. Trip id:[protected], Clear Trip Rushikesh acharya-[protected]...
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G
gomzi1
from Mumbai, Maharashtra
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refund not processed in spite of assurance

Address:Mumbai City, Maharashtra

Clear trip id : [protected] Booked flight for mum - goa return for 13 April and return 15 April on 1 Feb 2015 for rs 3870/- called cleartrip on 12 April 6.30 pm, spoke to madam nageshwari, was informed by cleartrip that the flight was erroneously cancelled from their end. Assured by cleartrip, that they will refund the entire amount of the booking and also will be compensated entirely for my mum to goa departure for the next day on 13...
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sri reddy ys
from Hyderabad, Telangana
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tickets variation amount

Address:Hyderabad, Andhra Pradesh

My name srisrinivasulu reddy my trip id [protected].I am booked the ticket clear trip online i will specify flight ticket times after conform payments 12502. They are calling to me they are given payment link then I will pay 12502 rupess by debit card. They are given payment invoices 11742 rupess . flight ticket times changed .actually I will specify flight ticket time 14:20 pm.Delhi to Hyderabad.why they are changed .amount also different...
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