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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 139

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Address:Hyderabad, Andhra Pradesh

Its a horrible experience for me with Clear trip site booking today 14th May 15. I booked a flight from Bangalore to Hyderabad on INDIGO 6E-152 17.30 - 18:35 HYD on 14th May 2015, But The Clear Trip Site Has Booked My Ticket On INDIGO 6E 466 BLR - HYD - 14th May 15.25 - 16.30 I spoke immediately with your customer support regarding wrong flight booking and the associate cconveniently washed off his hands saying that its not cleartrip's...
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S
Sam Thomas 123
from Delhi, Delhi
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excess fare

I had booked a hotel through you ( Trip Id [protected]) for a hotel in OOty. But later I found that the fare i paid to cleartrip is Rs 3500 more than what is quoted by others. I informed them about to cleartrip. Rather than apologising, they were still trying to argue that they are correct....
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N
nayanb
from Pune, Maharashtra
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not refunded cancellation ticket amount

Address:Pune, Maharashtra

My company VNB International Pvt. Ltd. booked the ticekt for Bom-algeria-Bom for 4 people in sept 2014, out of 1 person cencel the trip and we have cencel the ticket, rest all travel, the refund amount of that 1 person is stil not done by cleartrip, we are chasing them from last 6 month, but they says thy have done the refund, but not ready to give any proofe, where as at our end we hve given the cirtificate from our bank also that no refund...
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M
mukesh.mukundan
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No REFUND PROVIDED

Hello, Trip ID [protected] – Change in DXB-PRG segment I had booked a flight from Dubai to Prague on 23 April and weeks before the travel i was informed that the airlines canceled the flight.I tried to repeatedly contact clear trip and but i am not getting any proper response nor refund of the amount. The flight was cancelled by the airlines and i need a full refund ASAP....
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Bubai29
from Kolkata, West Bengal
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Fake transaction

Address:Kolkata, West Bengal

Sir/ Madam, This is to inform you that my Trip ID is [protected] Kolkata to Visakhapatnam round trip. I was booked this ticket on 21.2.15 at 17.19 hrs and total Amount is Rs. 7106/-. On 25.03.2015 I was change my trip date which is 6th May 2015 to 1st May 2015 through Cleartrip. Unfortunately this changed not successfully but I also paid through my SBI Credit Card Rs. 4296/-. My Card No is **** **** **** 4541 and transaction Id is...
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S
s_seshadri
from Pune, Maharashtra
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Refund not given fully for booking id 15032012628

Address:Mumbai City, Maharashtra

My flights from Mumbai to Chennai and Chennai to Mumbai were cancelled by airline (SpiceJet). I am entitled to full refund on both bookings done via Cleartrip. I have got partial refund for one booking [protected] and no refund as yet for the other booking [protected]. Airline says they have already refunded the full amount of the bookings to Cleartrip (the agent). Kindly ensure that I get full refund, I have got Rs.4000 less refund in the...
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A
Avimitta
from Pune, Maharashtra
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Cleartrip Hotels

Address:Chennai, Tamil Nadu

hi my name is avinash .i have made a booking on cleartrip for a hotel in chennai on 7th April .I took a cab and reached the hotel where my booking was unavailable due to no rooms in the hotel .The hotel said that they have informed cleartrip that they were sold out already.When I called the customer care they just say a sorry and refunded the amount which wasn't the need of the hour.It was 10.30 in the night and I had to take another cab...
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J
Jacobphilip
from Edakkulam, Kerala
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Money Not Refunded and got cheated by the APP

Address:Mumbai City, Maharashtra

1- Used the Clear trip mobile APP to stay at the hotel. Money got charged from my account and 10 days later money has not been refunded into account. I was told money would come into my account in 4 working days. 2- Booked the room through the APP, stayed at the hotel and at the day of checking out there has not been any email sent to the hotel, but money has been deducted from my bank account. 3- Stayed on the phone with customer...
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D
ddunlin
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Spicejet Booking

I use website called Cleartrip and member of this company for few years. I had no problem with Cleartrip booking and everything was great and smoothly. ID is [protected]. for Mrs Parveen Dunlin Spicejet SG2511 BUT my wife texted me that Spicejet has cancelled flights at 07.50 to Amritsar and relocated to 14.50. I have invesrtgated the situation and found that there are two schedule times with different SG2511 time 07.50am - 09.10am...
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K
kddhruv
from Pune, Maharashtra
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Clearetrip - Fraud

Address:Pune, Maharashtra

Trip id = [protected]. Most pathetic experience I have ever had. Complete cheating by cleartrip, a fraud organization. The entire vacation was scrapped since clear trip booked a hotel which was already full. After 3 calls and follow up they gave option of a cheap hotel and when requested to give equal facility hotel, they denied after 3 another calls which lasted in total of more than 2 hrs discussions. Each time, they mentioned that...
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M
mominsameer
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false prrof by cleartrip IT team

Hi, Kindly note that cleartrip IT and concern department are replying with false and manipulated snap short with regards to mandatory online boarding issue. I made a request for 70euros refund which i have to pay while my travelling process at paris airport just because of no information in cleartrip ticket attached and also IT department failed to send me the link for the mandatory online boarding snapshort. this is very serious concern...
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P
Prabhdeep
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Wrong Information

Address:New Delhi, Delhi

I booked a flight ticket with Clear trip for my father Trip ID - Trip ID [protected]. Post booking I called to speak to a representative just to check if everything is in place. I spoke to Onkaeshvari who informed me that I have put in name incorrectly so we have void the tickets. I paid Rs 81333 for that ticket, due to cancellation of the ticket I had to rebook. When I called the Airlines(Austrian Airlines) they informed me that the way I...
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A
A Vikram
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Misleading content on website

Address:Mumbai City, Maharashtra

Under the rate the website says "Free cancellation". However the rate is not refundable. It appears that cleartip wants to fool people into booking a room. I see a clear intent on the part of cleartrip to beguile holiday goers. Swear to never use this website for any trip. If others have faced the same problem lets team up and sue these guys. We will win for sure. Height of questionable ethics !!...
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K
kaushikvaibhav
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Cleartrip Fraud

Address:Mumbai City, Maharashtra

Cheating Case for Cleartrip Unit No 001, Ground Floor, DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E) Mumbai - 400011 This is cheating and fraud . I have proof before booking it was mentioned clearly free cancellation. I wiil go to customer court and also use social media to uncover this fraudulent activity of clear trip . They charged me twice for same booking and not giving refund for one. You...
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R
rajkundra1234
from Mumbai, Maharashtra
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Charging money despite no ticket confirmation

Address:Mumbai City, Maharashtra

I had booked a return flight ticket from BOM to LHR today (trip ID- [protected]) and when i paid the money with my debit card, the confirmation was declined without reason. On calling up the number- [protected], I was told that this was due to a technical error without any further explanation and that the money will be refunded to me in 5-7 working days. I am extremely unhappy with this callous approach of taking the money without providing...
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V
vipin85
from Bengaluru, Karnataka
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Charged extra for Hotel booking

Address:Chennai, Tamil Nadu

Unfortunately i booked a hotel(Mookambika palace) for one day stay via clear trip under trip ID "[protected]". They charged me Rs 2600. When I checked out, the hotel folks told me that Clear trip had transferred Rs 1890 to their account as advance payment and Rs 160 would be credited back to clear trip. So the actual rent of the room is only Rs 1730 and clear trip had charged me extra of Rs 870. I called clear trip and they told me that this...
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A
Adeeb Shaikh
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Ticket Issues

My trip ID: [protected] I had booked a flight from DOH to LKO, Clear trip gave me a flight from Doha to DEL and then DEL to LKO when I was booking the ticket it mentioned no baggage information was available, I booked the ticket but Clear trip issued 2 separate PNR even thought i booked one flight. And then the baggage I got from Doha to Delhi is 40kg and 7 hand and Del to LKo is 15kgs only. Jet Airways clearly informed me that If I...
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D
Deep Ranjan
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Over Charging

Address:Pune, Maharashtra

I have booked a multi city journey in which there was a direct journey from Pune to Patna via New Delhi. Clear trip very smartly played and cheated with me. They broke my direct journey of Pune to Patna in two parts Pune to New delhi and New Delhi to patna and just generated two separate PNRs. So the point is how they cheated me, so they just generated two PNR's for that direct single journey and they charged me Rs 3500 extra as if...
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R
rvanwegen
from Dharmsala, Himachal Pradesh
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refund ticket Delhi-Mumbai

Ticket no 098-[protected] ID [protected] Namaste, For 4 months I am trying to get a refund from Cleartrip. Air India has confirmed that I am entitled to receive a refund of Rs 4771, -. Cleartrip constantly told me that I am not entitled to receive a refund but after further investigation from my side it turned out that Cleartrip had not cancelled the flight. Now Cleartrip, Shruti Sukumaran.Customer Service Executive Cleartrip Customer...
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D
dayapatra
from Mysore, Karnataka
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Overcharging of cancellation fee

Address:Bangalore, Karnataka

Hello I had booked a return flight ticket for 4 passengers thru cleartip on Indigo. I had to cancel one passenger few days before the date of travel. I checked fare rules as well as FAQs on cleartrip site and it stated Rs 250 cancellation fee for cancelling online and Rs 500 fee for cancelling thru customer service. Therefore I cancelled my booking directly with Indigo to save on cleartrip cancellation fee. However, when I did not get...
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