ClearTrip Complaints & Reviews

Hi, I booked two rooms (ids in the subject) in purple resort pondicherry for dec 27, 28. We had to reschedule the dates due to an emergency and wanted to cancel the tickets. the company policy said that these tickets would be non refundable, hence we called the customer care to confirm. The customer care executive told us that it could be refunded only 300 would be charged. As each room is 3800, hence 7600 for two rooms, we cancelled the...

I had booked a jet airways ticket from chennai to mumbai for 8th Dec 2014 trip using clear trip site. Subsequently I rescheduled trip to 10th Dec changing flight to Spice jet paying difference amount of 3020. But 5th Dec 2014 I got a SMS from spice jet saying chennai to mumbai trip has been cancelled and full refund will be made for this cancellation. Later I called cleartrip executive and told about this flight status and requested to make...

Trip ID: [protected]. I made a booking on 30th Oct 2014, reserving the room for 6th Dec 2014 to 7th Dec 2014 in Leela Grand Inn, Vijayawada. Reached the hotel at 9.30 pm, receptionist says "All travel guru and clear trip bookings are cancelled, we have informed them in advance". I didn't get any email or call or text from cleartrip or hotel. I tried calling clear trip four times, but couldn't get a live person to talk; after 5 minutes or so...

Hello, Cleartrip Trip ID [protected] I made the subject trip ID booking yesterday night from clear trip IPAD app. While I have selected departure date of the flight from Mumbai to Delhi as 18th Dec, the final booking happened for 19th Dec. This seems to be because of some problem at your end. The same flight got booked but for a different date As proof of my version, I am attaching herewith screenshot of my IPAD app which I have...

why do give a false customer care number????its alwys busy...and no way to contact you guys...no point in booking fro ypur site when other sites are providing better customer care srvice than you...sorry to say but your serivce totaly crap...such outdated service during this era of technology...i definetly wnt recommend it...

I want to reshudle my ticket but online option says call the customer care number and always customer care no is busy. Why you guys allow to book flights when don't have proper customer care n all. My trip Id is [protected]. Please provide proper customer care number and and reshudle my flight....

I have booked a Hotel Accommodation reservation through www.cleartrip.com and paid the amount online. The reservation was made in Hotel Swagath Grand, chandanagar, Hyderabad. Later I have received an email from cleartrip saying that the rooms are not available in Hotel Swagath Grand, chandanagar, Hyderabad. Alternatively they have provided me the reservation in another hotel near by and asked my confirmation to book the alternate hotel,...

28th November 2014 I had booked for flight through cleartrip from coimbatore to Chennai. On the process, I tried 4 to 5 times to get the ticket. Finally ticket received with trip id [protected], but double the ticket fare charged from my account. I followed up somany times by telecon and through mails to get the money back. But there is no reply from cleartrip but till the time cash is not credited to my account. they told that they will...

I have booked room for my friend who had a plan of visiting Chennai for his trip. Used cleartrip service to book the room. Cleartrip is not the good option for the booking of rooms on your travel, they are conflicting with the information when it comes to cancellation. In my case about to cancel my booking 24hrs before the check-in, also it is possible as per the cancellation policy. No where it is mentioned there won’t be any refund...

I booked a Flight+Hotel package for travel from Goa to Hyderabad. My Trip ID is [protected] for travel on Nov 22, 2014 and return on Nov 23, 2014. We, 3 adults and 1 child, were travelling to Hyderabad to attend a function which was being held evening of Nov 22, 2014. The flights booked were on SpiceJet and Hotel booked was Novotel Convention Center in Hyderabad. The original flight timing to depart from Goa was 145pm with arrival in Hyderabad...

Hi, I booked flight tickets online through ClearTrip.com. Now I want to change the flight in which I return back to India. When I called the airline they told me that I can do that only through clear trip from which I booked the tickets. Cleartrip.com has provided 2 customer care numbers at website. One number [protected] is not available and no body picks the call in the other number given [protected]. My call is always put...

[My Trip ID : [protected]] I am writing to you in connection with the above flight which I was booked onto 16 Aug, 2014 with cleartrip. My travel destination was Srinagar, where the weather has been in its worst conditions. So, I wanted to cancel my air tickets that is rupees 16, 776. So, I asked cleartrip to cancel my tickets and issue me a travel voucher or something. They directly refused to process my request. Then, I directly contacted...

I am very unhappy with the service you are providing. We have been telling your employees for removing our business WARIYAM HERITAGE from clear trip listing. The Wariyam Heritage Listing in trip advisor has a clear trip bidding which was done with out our knowledge and with wrong inventory, then we spoke to naveen mathew(naveen.[protected]@cleartrip.com) who is a clear trip employee and now also tripadvisor has clear trip listed which says "SOLD...

I ordered a round trip ticket through Cleartrip.com. Flight ticket in Air India for 28th Feb'15 as per cost reflecting in website was Rs 3766. My return ticket was scheduled from Ranchi to Mumbai in GO flight of Rs 4116/individual..Per individual round trip costed Rs 7882. I had booked this same round ticket for 2 adults, which was of worth Rs 16346.But after downloading cleartrip app, I got an offer code "APPOFFER".which discounted...

Worst experience with cleartrip. By mistake I have cancelled the booking and was continuously trying to call at cleartrip customer support but they were disconnecting. The same flight is refundable in goibibo but cleartrip didn't refund my amount 5776. Worst experience ever....

My name is Prabir Pal. I have booked a Haveli at Jodhpur, Rajasthan. My cleartrip Trip ID: [protected]. However, I checked with the hotel and they said that there is no booking in my name from Nov 13 to Nov 15. Even there is nothing available in that hotel. Please help me and confirm my status....

Hi, My Name is AnkiReddy. I booked Air Ticket form Hyderabad to Ahmedabad for 27th Oct 2014 through cleartrip.com website for Spicejet airlines. Later on I reschedule to 26th OCT 2014. Actual reschedule charge is Rs. 250/- only by online. But total Rs.13, 307/- amount debited from account.(First time Rs. 6, 444/- debited and on reschedule again Rs. 6, 863/- debited). I Used HDFC creditcard for transactions. When we trying to customer...

Had booked a room at the hotel for myself and friend for 25th Oct 2014. Paid through credit card on cleartrip. On reaching hotel, showed my driving license but hotel staff said local ID proof not acceptable. No where during booking it was mentioned that local ID proof is not accepted. Hotel staff said its some new government ruling. Have booked other hotels in Delhi through cleartrip earlier and never faced any problem. Called up Cleartrip...

Dear Sir / Madam, My Clear Trip ID: [protected] & Voucher #CHMM967594/20.10.2014. For the 1st time in my life I booked through agency (ClearTrip) totally depending upon them but the reverse happened and my total trip was spoiled /washed away and financial loss / mental stress. I had called on[protected] your no [protected] and Ms.Zainab attended me, I told her that I am for a look out of HOTEL ROOMS at PUNE from 23rs to 26th 3 nights...

Hi, Trip ID: [protected] I would like to elaborate the issue: During booking this ticket, I choose payment by Credit card option. After the payment page (entering OTP etc) when I was redirected to the cleartrip website it said that the payment was unsuccessful. After few hours I am getting an email from cleartrip that the confirmation of the ticket is in process. So I tried calling your customer support number for cancellation...