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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 142

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N
nagamp3
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMOUNT NOT YET REVERSED

Address:Chennai, Tamil Nadu

we have booked a flight from bangalore to goa tr id[protected], bank reference number-[protected].transaction amount-18760, mail id-sasikumar.[protected]@rediffmail.com. The transaction has been successful but the booking id has been cancelled. We spoke wit the customer care executive regarding the same... They said that it will be reversed within 48 hours.But till now the amount has not been credited to my account. Just now spoke with the customer...
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awadhesh5pratu
from Darjiling, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not booked my Hotel Room in spite of Confirmed Receipt issued by them

Dear Sir/ Mam I had booked a Hotel Room through Clear trip at Periyar Meadows, Thekkedy vide Cleartrip ID No-[protected] dated 28 Aug 2014 for one night from 04 Oct 2014 to 05 Oct 2014.On reaching the Hotel I was told by the reception people of the Hotel that There was no booking on my name for that night .I contacted the cleartrip customer care and after an hour of Investigation it was learnt that clear trip had not given my booking to...
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R
rikin gaikwad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trip ID 14090711381 - Process Full Refund - Unfair Trade Practice

Address:Mumbai City, Maharashtra

Hello All, I am Rikin Gaikwad and I booked Elephant Court - Thekkedy for 3rd Oct, but when I reached the hotel they were not holding my booking. Called up the customer support but they were not helpful. The main issues are: 1) If my hotel booking was not confirmed in Elephant Thekkedy, why was I not send a single sms or email to inform the same, I booked the hotel on 7th Sep. 2) Why was I not presented with any option when your customer...
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2
2012maulik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cleartrip refund of train booking

Address:Anand, Gujarat

I tried to book train on 15sep2014.trip id is [protected] but due to cleartrip failure booking was not done.but train fare was deducted from my hdfc account.still they didnt refund my money back.i mailed customer care 10-16times..but they didnt support me.please refund my money....
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Address:Faridabad, Haryana

I had booked an Air ticket through clear trip (clear trip id [protected]), Air line PNR no Z3HIW9, on this ticket cancellation charges was mention AED 350 only, ticket cost AED 540.95 balance amount AED190.95 should be refund to me but clear trip has sanded e-mail for 0 amount. They are doing froud openly. Please instruct clear trip to refund my amount RS 3198.41 (AED 190.95) immediately....
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S
Satish Chandra Verma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund after cancelation of QATAR airline ticket 157 5450224250

I had booked an Air ticket through clear trip (clear trip id [protected]), Air line PNR no Z3HIW9, on this ticket cancellation charges was mention AED 350 only, ticket cost AED 540.95 balance amount AED190.95 should be refund to me but clear trip has sanded e-mail for 0 amount. They are doing froud openly. Please instruct clear trip to refund my amount RS 3198.41 (AED 190.95) immediately....
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S
Sitanshu Sharma
from Gurgaon, Haryana
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Hotel booking refund not processed

Address:New Delhi, Delhi

1.Cancelled hotel booking according to cancellation policy on cleartrip site: http://www.cleartrip.com/offers/india/free-cancellation where they advertise zero cancellation charge if cancelled 24 hrs before check in date and time. We have processed a refund of Rs. 0 for your Whistling Pines Resort, Shimla, Himachal Pradesh, India booking (trip ID [protected]). The refund should appear in your account in 5 to 14 working days depending...
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P
Pinka24
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duped and no refund for cancellation

Address:Mumbai City, Maharashtra

Trip Id [protected] I had booked a return flight from Bombay to Johannesburg and back on refundable ticket. The ticket says the cancellation fees is Rs. 3000 and total price of ticker was Rs. 48000. I had to cancel the return leg of the flight and the refund that has been processes is only Rs. 1469. Is this some kind of joke. I expect immediate reconcilation or I am taking you guys to press and consumer court...
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I
Ishita Agarwal
from Bengaluru, Karnataka
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Denial of reschedule of return flight having tripID 14041810818

Address:Bangalore, Karnataka

I am extremely fedup of calling Cleartrip for rescheduling my return flight and they are redirecting my call to specific carrier for which I booked my ticket(Jetkonnect).Various excuses given by cleartrip executives:- 1)They are telling that from 3dec(for which I need to reschedule my return flight) - 13 dec they are no available jetairways flight But On checking on cleartrip site I told them that flight is available.So, they made one...
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R
rasiki109
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid for hotel booking- no rooms were booked

Address:Kozhikode, Kerala

Sir, I booked a hotel room at Mookambika through cleartrip for three persons on 14th September. They deducted Rs 778 from my account in South Indian Bank.On arrival at the Hotel Sriratna guest house at Mookambika I was told no rooms were booked. The hotel peoples also told me that they have no connection with cleartrip. By this it was evident that the company Cleartrip was cheating me. I rang the number of cleartrip, but I received only...
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chand.asit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

un authorised debit 1760.00 without railway ticket

Address:Balasore, Odisha

yesterday i tried to purchase railway ticket from pune to rourkela using my ucobank debit card no [protected] . though my account was debited for Rs1760., but i could not get my ticket due to cleartrip problem. today morning i lodged complaint . but till now i did not get any response from cleartrip.. email-chand.[protected]@gmail.com...
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B
balu020
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight refund

Address:Hyderabad, Andhra Pradesh

I have cancelled and at the time of cancellation they did not mention the refund amount and after 1 day they send an email that the refund amount is 0. This is stealing the money . I want my money back.. Clear trip is the worst website and they are stealing peoples money. Trip id [protected]...
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p_gaurav_p
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Honeymoon Trip gone wrong

Address:Mumbai City, Maharashtra

Recently I have booked honeymoon trip for my friend Mr. Hitesh . Who is currently in Kerala and staying in hotels that I have booked through cleartrip.
2nd October he checked out from houseboat and I am writing this mail to lodge a complaint against the Houseboat owners (B4You houseboats).
I called the houseboat owners on 1st October and informed them the time Hitesh will be arriving in Alleppey, I called them again on 2nd Oct...
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Sambhav Pandey
from Bengaluru, Karnataka
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Hotel Owner denied confirmed booking and Cleartrip not responded

Address:Kozhikode, Kerala

I made a booking to Aquarius Cottage Kakkayam, Kozhikode, I got the confirmation from Cleartrip but the hotel owner ( [protected] ) is saying we have no booking. I am trying to reach Cleartrip but the call center automatic is always keeping me on hold saying we are on high volume Trip ID : [protected] I tried to reach Clear trip by mulitple means - Email to [protected]@cleartrip.com [protected]@cleartrip.com, Twitter - @Cleartrip,...
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parveenparmar_82
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hotel Booking in Shimla_Clear Trip

Address:New Delhi, Delhi

i had booked a hotel in shimla with trip id [protected] and it is a confirmed booking from yor side. But when i called the hotel Sukh Sagar Regency on their no [protected], they are denying any availability or booking fromcleartrip or with my name. This is such a shocking incidence as i have already done my payment and i m following up with the customer care for the last 16 hours and they are unable to provide any solution. And more...
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M
montytheonly
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cleartrip customer care not responding on mail

Address:Vadodara, Gujarat

I have emailed cleartrip support on 28/9/14 for clarification on changes advised by them due to rescheduling of a flight on my booked route, with Case #07738626, but the company is not responding since 3 days, and giving a lot of stress on the fate of my trip....
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mojomusic
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Total lack of information caused abandonment of trip

Address:Mumbai City, Maharashtra

I had booked two tickets from Hanoi to Denpasar (Bali) using Cleartrip. The flight involved 2 airlines - Vietnam Airlines from Hanoi to Singapore and Jetstar from Singapore to Bali. I booked my trip as a Hanoi - Denpasar trip. Knowing that Jetstar is a budget airline, I wrote to Cleartrip well in advance asking about their policy for checked in baggage. Cleartrip replied that I would have to check with the airline. I contacted the airline...
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kdt
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment

Address:Hyderabad, Andhra Pradesh

ArarRespect Sir/Madam, I have made a payment through my Debit Card to issue flight tickets from www.cleartrip.com and which waspromised to return back to my account within 4-5 working days. But till now they neither returned back my payment nor they're responding to my queries. Hence, I have attached the conversation and details of the payment. Regards, Keya Dutta From: Keya Dutta Sent: ‎17-‎09-‎2014 12:33 To: E-care...
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Lupita Sahu
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need my refund

Address:Bangalore, Karnataka

The original hotel, which I booked online is already full. I need full refund of my money. The customer representative booked an alternate hotel without telling me that the money is non-refundable. And which I received the photos of the accommodation. After checking the photos I'm not happy with the alternate accommodation provided to me. Hence I request for a full refund of the booking amount I paid. Since I was informed about the hotel...
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Prashant S. Kale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer and aftersales services by Cleartrip

Ref : Trip ID : [protected], Policy Certificate No.: 4110/O-00045/18290/00/000 & 4110/O-00045/18291/00/000 To Whomsoever it may concern, Last evening, I had a terrible experience on call while speaking to the CLEARTRIP CUSTOMER CARE and found the major loop hole/drawback or negative thing present on CLEARTRIP website. While booking an international flight to Tenerife(Spain), which comes under Schengen region, we bought...
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