ClearTrip Complaints & Reviews

I cancelled a flight from Bengaluru- Lucknow with a booking reference GH52JI on November 17th but still the refund amount has not been credited in my account. It is already updated in goibibo website and I also got a confirmation that the seat has been cancelled from goibibo. But in cleartrip the seat is still there. Resolve the issue ASAP

I hv booked the tkt wd cleartrip in flexi fare and changed the dates bcz I couldn't travel on the date and paid fare difference .and while changing I hv asked customer care agent if I change next time do I hv to pay for Changing fee which was informed I can change any no of time in a year without paying any changing fee .now when I am again Changing it cleartrip is asking me to pay for changing fee apart from fare difference. Pls advise what to do in this case

I have cancelled one ticket due to flight reschedule through indigo's website and it shows the money is refunded to cleartrip but the cleartrip has not refunded my money yet.My trip id is [protected]. and my pnr is LPNF2K

For the trip id [protected], i have not received refund till now.

Hyderabad to tirupati

Travel date :27th nov

Received cancellation confirmation message on 24 th nov from clear trip.

verifying refund with airline is the status now showing, How many more months will take for refund.

Hi good evening i bought ticket in cleartrip dubai to islamabad and islamabad to dubai first they rescheduling the flight islamabad to dubai they change my date i agree for that one they after 2 days again they send me and email about rescheduling my flight again on December 10 to December 12 without any information first Before they reschedule i cgeck on pia the flight on December 10 its have but why they rescheduling my flight again i need...

Hey
I booked a flight amounting to INR 3469 with trip ID[protected] on 29th Oct 2021
Amount was deducted immediately on the same day but I didn't got the flight booked and amount has not been remitted yet
Please help me

Dear team, sorry to say but your customer service is one of the worst in the world .. your app does not work for rescheduling so we need to call your customer care and after hour long waiting and call, they will say that they will revert back to me shortly and I am still waiting for the call …

I was so surprised that even in the today call where I mentioned to the executive that I had already called multiple times and let’s reschedule the ticket on call itself but no help ..

I have been using Cleartrip from long time but I think it’s time to switch to other platform if you keep doing such customer service ..

Contact me if you have any questions about my feedback at [protected]

I tried to book a ticket from mumbai to lucknow through clear trip app on 17 sep 20. During payment my account was debited with 4350 but booking was not completed. It showed some error. I waited for 7 days as it generally takes 5-7 business days to refund. Now its one week and my money is still not credited to my account.
Account from which money debited is[protected] icici bank name ajay singh. Pls find the attachment of details.

This was the mail which i sent from my mail id ajay. [protected]@gmail.com to cleartrip customer care mail id on 24 sep20 then subsequently on 03oct20, 27 oct 20 and 25 dec 20. However, no response whatsoever was received from the cleartrip team. Its been a year now i request you to pls look into this matter and help me to get my refund of ₹4350.

Amount got deducted but my tickets not booked

Hello, I booked a ticket 25th November 2021. It was unsuccessful yet money deducted. Please solve this issue before I lose my mind. I have to take another ticket again.

My trip I'd is[protected] traveling from bahrain to Kolkata.. But my flight has been rescheduled from Dubai to Kolkata which affects my current travel itenary.. I have been continously trying tu be in touch with cleartrip but they were not responding by so far.. I want my problem to be resolved asap

Hi Team,

I wanted to cancel this ticket. Please help me to cancel this ticket.

Thanks & Regards,
Isbabul

Hello Sir,

It is impossible to get through to Clear trip, either on phone or mail.

Had booked 4 air tickets on Indigo for Bengaluru on your site, Cleartrip.
Needed bill for the same. Please share on this mail id i.e [protected]@gmail.com

Listed below are travel details:

Travel date from Mum - Bengaluru : 17th Aug 2021
Return travel date from Bengaluru - Mum: 20th Aug 2021

Passengers name: Manoj Nair, Subhash Jadhav, Sujit Kavankar, Uday Devare.

Paid Rs.44756 online on 15/08/2021 via HDFC credit card.

Please do the needful at the earliest.

Trip ID [protected]. I had paid for ezcancel and was promised full refund as per the website. but i received a very low amount. details are as shown

the refund amount was only Rs. 4, 434 for Bangalore - Goa return booking (Trip ID [protected]). whereas i paid a total amount of Rs. 8, 264.00 during booking.

Thank you

Hi,
I tried to book a train ticket on cleartrip site (Trip ID[protected]. But the booking failed while moving to IRCTC site. The amount got deducted by cleartrip and still not reverted back to my account.

Please help me resolve this immediately

Hi,
I tried to book hotel for me at Jaipur location by using HDFC credit card. I did the transaction twice on 18.11.2021 however found that my payment dot deducted without any confirmation for hotel booking with Vesta International. I called the hotel they are saying connect with Clear trip. In both cases trip ID is not generated but payment deducted.

Upon calling cleartrip call center they ask for trip ID which is not there in my case.

Request you to help.

Shrikrishna.

I am trying to contact cleartrip customer care number since 4 months and did not get any response for the same. I cancelled my flight dated 6th june 2021 from new Delhi to Newark (Ticket no.[protected].
Could you please initiate the refund as soon as possible.
Thank you

Email ID- siwach.[protected]@gmail.com

Trip ID[protected]

Dear Sir
I need clarifications on my buying airline tickets for me and my wife Girija Arunachalam on our trip to Chennai from Mumbai leaving Mumbai on 25 th Oct 2021 and returning from Chennai to Mumbai on 28 th Oct 2021. My Trip ID[protected]
I have attached my Credi Card Statement of Oct 2021.
I have attached Indigo explanation on my complaint.
According to the credit card you have charged the following:
24 sept 2021 cleartrip mumbai 10116
24 sept 2021 cleartrip mumbai 300 cr
24 sept 2021 cleartrip mumbai 6802
According to the credit card, Indigo Airlines, has chrged as follows.:
29 sept 2021 INDIGO GURGAON 612 cr
29 sept 2021 INDIGO GURGAON 12112
29 sep 2021 INDIGO GURGAON 13414
According to statement from INDIGO Airlines (attached)
24 sept 2021 VWBEJD 860 refunded
24 sept 2021 DQSJ5E NA
24 sept 2021 GFKGHL 6202+612
29 sept 2021 ASDMFB NA.
Kindl reconcile these details and let me know why there is so much apparent discrepancies.
To buy two return tickets from Mumbai Chennai I have spent Rs25626 Rs . Please look into this andclarify to this senior citien. Thanks,
Jayaram Arunachalam
THe travel agentsdonot explain the details.

Flight no-G9465
PNR: 68857150
Date Of Jouney- 19 November 2021
The ticket booked from cleartrip from Dammam to New Delhi (via-sharja) where meal was booked from Sharja to New Delhi on cost of Rs450.
But i didn't received any meal.Even on being asked for the meal, no airhostess entertained in the airbus.
Being pregnant it became tough and inconvenience journey.
The service provided by cleartrip in reckless and unacceptable.

I would like to request and demand for the inconvenience journey cost and cost of paid meal during journey.

flight thumbnail
Air Arabia

1. G9-465
SHJ
13:00
Fri, 19 Nov
TerminalX, Sharjah
3h 10m
DEL
17:40
Fri, 19 Nov
TerminalX, Indira Gandhi Airport

2. Meal preferences
Traditional fresh vegetable biryani with flavoured basmati rice served with raita (yoghurt), water and a hot drink
Seat preferences-15F

Name-Ms syedah sharequah haidar

Phone- [protected]/[protected]

[protected]@gmail.com

The attached booked ticket detail and receipt for meal booked.

I booked 2 Air India flight tickets from Mumbai to Visakhapatnam through Cleartrip by opting ezcancel. Journey date is 24 Nov. But due to some personal reasons I have cancelled on 17 Nov @ 7.30 hrs. There after I didn't receive any message from Cleartrip. Please send the latest status.