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ClearTrip Complaints & Reviews

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Updated: May 27, 2025
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ClearTrip reviews & complaints page 16

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S
srikanth vinjarapu
Dec 5, 2021
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Website: cleartrip.com

For the trip id [protected], i have not received refund till now.

Hyderabad to tirupati

Travel date :27th nov

Received cancellation confirmation message on 24 th nov from clear trip.

verifying refund with airline is the status now showing, How many more months will take for refund.
ClearTrip customer support has been notified about the posted complaint.
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    Imranmehran
    Dec 4, 2021
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    Rescheduling my flight without my consent

    Address: Marina plaza 3501
    Website: Cleartrip

    Hi good evening i bought ticket in cleartrip dubai to islamabad and islamabad to dubai first they rescheduling the flight islamabad to dubai they change my date i agree for that one they after 2 days again they send me and email about rescheduling my flight again on December 10 to December 12 without any information first Before they reschedule i cgeck on pia the flight on December 10 its have but why they rescheduling my flight again i need...
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    Paras Gambhir
    Dec 4, 2021
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    Hey
    I booked a flight amounting to INR 3469 with trip ID[protected] on 29th Oct 2021
    Amount was deducted immediately on the same day but I didn't got the flight booked and amount has not been remitted yet
    Please help me
    ClearTrip customer support has been notified about the posted complaint.
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      Craziiforyou Bond
      Dec 3, 2021
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      Dear team, sorry to say but your customer service is one of the worst in the world .. your app does not work for rescheduling so we need to call your customer care and after hour long waiting and call, they will say that they will revert back to me shortly and I am still waiting for the call …

      I was so surprised that even in the today call where I mentioned to the executive that I had already called multiple times and let’s reschedule the ticket on call itself but no help ..

      I have been using Cleartrip from long time but I think it’s time to switch to other platform if you keep doing such customer service ..

      Contact me if you have any questions about my feedback at [protected]
      ClearTrip customer support has been notified about the posted complaint.
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        A
        Ajay mi
        from Powai, Maharashtra
        Dec 2, 2021
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        I tried to book a ticket from mumbai to lucknow through clear trip app on 17 sep 20. During payment my account was debited with 4350 but booking was not completed. It showed some error. I waited for 7 days as it generally takes 5-7 business days to refund. Now its one week and my money is still not credited to my account.
        Account from which money debited is[protected] icici bank name ajay singh. Pls find the attachment of details.

        This was the mail which i sent from my mail id ajay. [protected]@gmail.com to cleartrip customer care mail id on 24 sep20 then subsequently on 03oct20, 27 oct 20 and 25 dec 20. However, no response whatsoever was received from the cleartrip team. Its been a year now i request you to pls look into this matter and help me to get my refund of ₹4350.
        +1 photos
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          Yamini Rajkumar
          Dec 1, 2021
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          Amount got deducted but my tickets not booked
          +1 photos
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            PaominLun LotJem
            Dec 1, 2021
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            Hello, I booked a ticket 25th November 2021. It was unsuccessful yet money deducted. Please solve this issue before I lose my mind. I have to take another ticket again.
            +1 photos
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              Tarsha Ayub
              Nov 30, 2021
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              My trip I'd is[protected] traveling from bahrain to Kolkata.. But my flight has been rescheduled from Dubai to Kolkata which affects my current travel itenary.. I have been continously trying tu be in touch with cleartrip but they were not responding by so far.. I want my problem to be resolved asap
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                I
                Isbabul
                Nov 30, 2021
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                Hi Team,

                I wanted to cancel this ticket. Please help me to cancel this ticket.

                Thanks & Regards,
                Isbabul
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                  A
                  Ad1973
                  Nov 29, 2021
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                  Hello Sir,

                  It is impossible to get through to Clear trip, either on phone or mail.

                  Had booked 4 air tickets on Indigo for Bengaluru on your site, Cleartrip.
                  Needed bill for the same. Please share on this mail id i.e [protected]@gmail.com

                  Listed below are travel details:

                  Travel date from Mum - Bengaluru : 17th Aug 2021
                  Return travel date from Bengaluru - Mum: 20th Aug 2021

                  Passengers name: Manoj Nair, Subhash Jadhav, Sujit Kavankar, Uday Devare.

                  Paid Rs.44756 online on 15/08/2021 via HDFC credit card.

                  Please do the needful at the earliest.
                  ClearTrip customer support has been notified about the posted complaint.
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                    S
                    slax
                    Nov 28, 2021
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                    Trip ID [protected]. I had paid for ezcancel and was promised full refund as per the website. but i received a very low amount. details are as shown

                    the refund amount was only Rs. 4, 434 for Bangalore - Goa return booking (Trip ID [protected]). whereas i paid a total amount of Rs. 8, 264.00 during booking.

                    Thank you
                    ClearTrip customer support has been notified about the posted complaint.
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                      Anup Nagarale
                      Nov 27, 2021
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                      Hi,
                      I tried to book a train ticket on cleartrip site (Trip ID[protected]. But the booking failed while moving to IRCTC site. The amount got deducted by cleartrip and still not reverted back to my account.

                      Please help me resolve this immediately
                      ClearTrip customer support has been notified about the posted complaint.
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                        Shrikrishna Rasam
                        Nov 24, 2021
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                        Address: Mumbai

                        Hi,
                        I tried to book hotel for me at Jaipur location by using HDFC credit card. I did the transaction twice on 18.11.2021 however found that my payment dot deducted without any confirmation for hotel booking with Vesta International. I called the hotel they are saying connect with Clear trip. In both cases trip ID is not generated but payment deducted.

                        Upon calling cleartrip call center they ask for trip ID which is not there in my case.

                        Request you to help.

                        Shrikrishna.
                        ClearTrip customer support has been notified about the posted complaint.
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                          akanksha siwach
                          Nov 23, 2021
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                          I am trying to contact cleartrip customer care number since 4 months and did not get any response for the same. I cancelled my flight dated 6th june 2021 from new Delhi to Newark (Ticket no.[protected].
                          Could you please initiate the refund as soon as possible.
                          Thank you

                          Email ID- siwach.[protected]@gmail.com
                          ClearTrip customer support has been notified about the posted complaint.
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                            arunashj
                            Nov 22, 2021
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                            Trip ID[protected]

                            Dear Sir
                            I need clarifications on my buying airline tickets for me and my wife Girija Arunachalam on our trip to Chennai from Mumbai leaving Mumbai on 25 th Oct 2021 and returning from Chennai to Mumbai on 28 th Oct 2021. My Trip ID[protected]
                            I have attached my Credi Card Statement of Oct 2021.
                            I have attached Indigo explanation on my complaint.
                            According to the credit card you have charged the following:
                            24 sept 2021 cleartrip mumbai 10116
                            24 sept 2021 cleartrip mumbai 300 cr
                            24 sept 2021 cleartrip mumbai 6802
                            According to the credit card, Indigo Airlines, has chrged as follows.:
                            29 sept 2021 INDIGO GURGAON 612 cr
                            29 sept 2021 INDIGO GURGAON 12112
                            29 sep 2021 INDIGO GURGAON 13414
                            According to statement from INDIGO Airlines (attached)
                            24 sept 2021 VWBEJD 860 refunded
                            24 sept 2021 DQSJ5E NA
                            24 sept 2021 GFKGHL 6202+612
                            29 sept 2021 ASDMFB NA.
                            Kindl reconcile these details and let me know why there is so much apparent discrepancies.
                            To buy two return tickets from Mumbai Chennai I have spent Rs25626 Rs . Please look into this andclarify to this senior citien. Thanks,
                            Jayaram Arunachalam
                            THe travel agentsdonot explain the details.
                            ClearTrip customer support has been notified about the posted complaint.
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                              M
                              monaz84
                              from Delhi, Delhi
                              Nov 20, 2021
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                              Address: India

                              Flight no-G9465
                              PNR: 68857150
                              Date Of Jouney- 19 November 2021
                              The ticket booked from cleartrip from Dammam to New Delhi (via-sharja) where meal was booked from Sharja to New Delhi on cost of Rs450.
                              But i didn't received any meal.Even on being asked for the meal, no airhostess entertained in the airbus.
                              Being pregnant it became tough and inconvenience journey.
                              The service provided by cleartrip in reckless and unacceptable.

                              I would like to request and demand for the inconvenience journey cost and cost of paid meal during journey.

                              flight thumbnail
                              Air Arabia

                              1. G9-465
                              SHJ
                              13:00
                              Fri, 19 Nov
                              TerminalX, Sharjah
                              3h 10m
                              DEL
                              17:40
                              Fri, 19 Nov
                              TerminalX, Indira Gandhi Airport

                              2. Meal preferences
                              Traditional fresh vegetable biryani with flavoured basmati rice served with raita (yoghurt), water and a hot drink
                              Seat preferences-15F

                              Name-Ms syedah sharequah haidar

                              Phone- [protected]/[protected]

                              [protected]@gmail.com

                              The attached booked ticket detail and receipt for meal booked.
                              +2 photos
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                                P
                                PERAPU GOVINDA RAJU
                                Nov 20, 2021
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                                I booked 2 Air India flight tickets from Mumbai to Visakhapatnam through Cleartrip by opting ezcancel. Journey date is 24 Nov. But due to some personal reasons I have cancelled on 17 Nov @ 7.30 hrs. There after I didn't receive any message from Cleartrip. Please send the latest status.
                                ClearTrip customer support has been notified about the posted complaint.
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                                  Michelle Mallari
                                  Nov 20, 2021
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                                  My flight was cancelled last march 2020 stll my ticket was not refunded... the last update from them us they are just waiting for the approval from the airlines... its been a year and months now and still im waiting for my refund status. Please for your kind action

                                  Trip ID:[protected]
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                                    pankajc492
                                    from New Delhi, Delhi
                                    Nov 19, 2021
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                                    Address: Rz 20C/12A, Street No-2, Main Sagar Pur

                                    I booked my flight ticket from cleartrip, my money got debited from my Google Pay, amout of Rs 9916. My Name is Pankaj Chaudhary, My Contact No is [protected], My Email ID is - [protected]@gmail.com and Google Transaction ID is[protected], Timing & Date of Booking is 10.44PM, November 18, 2021
                                    ClearTrip customer support has been notified about the posted complaint.
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                                      naveengowda1306
                                      from Tumkur, Karnataka
                                      Nov 18, 2021
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                                      Website: www.cleartrip.com/contact

                                      I booked a ticket from Muscat to Singapore in srilankan airways via Colombo.
                                      As I got information from Singapore that I am not allowed to enter Singapore if I come from srilanka.
                                      Despite of this clear trip is showing booking option in unapproved routes.

                                      I cancelled my ticket within 3 hours after my booking.

                                      First it showed refund wil be done on 31 st November. Then again it's automatically changed to 12 November, now it's again changed to 24th November.

                                      My trip ID is[protected]

                                      Please help me to get refund soon
                                      I booked my ticket from my credit card so if I don't get refund ASAP I need to pay penalty for credit card
                                      ClearTrip customer support has been notified about the posted complaint.
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