ClearTrip Complaints & Reviews

Clear trip and British Airways cancelled one of my flights and now refusing to provide refund. TRIP ID:[protected]
PNR: LWGOTE

Ticket was booked for 23rd November Chennai to Toronto via London.
They cancelled my connecting flight from London to Toronto but the first flight from Chennai to London was not cancelled.

Since they cancelled my ticket about 2 weeks before my travel, I was confident they will reschedule my ticket. But even though after calling many times per day, they never rescheduled it. Even 24 hours before my flight i was fighting to get me a different flight or carrier. Cleartrip never rescheduled it. After that, i had to wait for another week to book my ticket to Toronto. (not cleartrip).

Now when asked for Refund (Airlines/Cleartrip cancelled my ticket), they deny my request saying i was No Show..???? This is incredibly unfair and cheating. How do they expect me to travel to a country (London, UK) without a connecting flight, where I do not have any visa status? Cleartrip has to take full responsibility and provide my 100% Refund.

Dear Sir,

Please be noted that i have made booking on dated 09dec 2021, time : 9.30pm, through clear trip portal for ticket purchase from bangalore to riyadh (saudi arabia) on dated 28 Dec 2021, unfortunately i have been charged amount of Rs 34, 789/-, but ticket was not issued to me, i have been sent message from clear trip for unsuccessful payment from bank but upon checking bank inform me payment is successful from their side and recieved to your end.

Please refund me the payment debited from my account back for not issuance of ticket immediately without delay.

Awaiting for your kind feedback.

Best regards,
BANNUR SIDDIQUE
[protected]

I haven't received my refund of amount ₹6515/- for trip id[protected]
I had Booked my ticket on 04/12/2021

(Trip ID[protected],
Date- 3/12/21
Amount-26283
Please help me track the status of my refund from clear trip

I cancelled a flight from Bengaluru- Lucknow with a booking reference GH52JI on November 17th but still the refund amount has not been credited in my account. It is already updated in goibibo website and I also got a confirmation that the seat has been cancelled from goibibo. But in cleartrip the seat is still there. Resolve the issue ASAP

I hv booked the tkt wd cleartrip in flexi fare and changed the dates bcz I couldn't travel on the date and paid fare difference .and while changing I hv asked customer care agent if I change next time do I hv to pay for Changing fee which was informed I can change any no of time in a year without paying any changing fee .now when I am again Changing it cleartrip is asking me to pay for changing fee apart from fare difference. Pls advise what to do in this case

I have cancelled one ticket due to flight reschedule through indigo's website and it shows the money is refunded to cleartrip but the cleartrip has not refunded my money yet.My trip id is [protected]. and my pnr is LPNF2K

For the trip id [protected], i have not received refund till now.

Hyderabad to tirupati

Travel date :27th nov

Received cancellation confirmation message on 24 th nov from clear trip.

verifying refund with airline is the status now showing, How many more months will take for refund.

Hi good evening i bought ticket in cleartrip dubai to islamabad and islamabad to dubai first they rescheduling the flight islamabad to dubai they change my date i agree for that one they after 2 days again they send me and email about rescheduling my flight again on December 10 to December 12 without any information first Before they reschedule i cgeck on pia the flight on December 10 its have but why they rescheduling my flight again i need...

Hey
I booked a flight amounting to INR 3469 with trip ID[protected] on 29th Oct 2021
Amount was deducted immediately on the same day but I didn't got the flight booked and amount has not been remitted yet
Please help me

Dear team, sorry to say but your customer service is one of the worst in the world .. your app does not work for rescheduling so we need to call your customer care and after hour long waiting and call, they will say that they will revert back to me shortly and I am still waiting for the call …

I was so surprised that even in the today call where I mentioned to the executive that I had already called multiple times and let’s reschedule the ticket on call itself but no help ..

I have been using Cleartrip from long time but I think it’s time to switch to other platform if you keep doing such customer service ..

Contact me if you have any questions about my feedback at [protected]

I tried to book a ticket from mumbai to lucknow through clear trip app on 17 sep 20. During payment my account was debited with 4350 but booking was not completed. It showed some error. I waited for 7 days as it generally takes 5-7 business days to refund. Now its one week and my money is still not credited to my account.
Account from which money debited is[protected] icici bank name ajay singh. Pls find the attachment of details.

This was the mail which i sent from my mail id ajay. [protected]@gmail.com to cleartrip customer care mail id on 24 sep20 then subsequently on 03oct20, 27 oct 20 and 25 dec 20. However, no response whatsoever was received from the cleartrip team. Its been a year now i request you to pls look into this matter and help me to get my refund of ₹4350.

Amount got deducted but my tickets not booked

Hello, I booked a ticket 25th November 2021. It was unsuccessful yet money deducted. Please solve this issue before I lose my mind. I have to take another ticket again.

My trip I'd is[protected] traveling from bahrain to Kolkata.. But my flight has been rescheduled from Dubai to Kolkata which affects my current travel itenary.. I have been continously trying tu be in touch with cleartrip but they were not responding by so far.. I want my problem to be resolved asap

Hi Team,

I wanted to cancel this ticket. Please help me to cancel this ticket.

Thanks & Regards,
Isbabul

Hello Sir,

It is impossible to get through to Clear trip, either on phone or mail.

Had booked 4 air tickets on Indigo for Bengaluru on your site, Cleartrip.
Needed bill for the same. Please share on this mail id i.e [protected]@gmail.com

Listed below are travel details:

Travel date from Mum - Bengaluru : 17th Aug 2021
Return travel date from Bengaluru - Mum: 20th Aug 2021

Passengers name: Manoj Nair, Subhash Jadhav, Sujit Kavankar, Uday Devare.

Paid Rs.44756 online on 15/08/2021 via HDFC credit card.

Please do the needful at the earliest.

Trip ID [protected]. I had paid for ezcancel and was promised full refund as per the website. but i received a very low amount. details are as shown

the refund amount was only Rs. 4, 434 for Bangalore - Goa return booking (Trip ID [protected]). whereas i paid a total amount of Rs. 8, 264.00 during booking.

Thank you

Hi,
I tried to book a train ticket on cleartrip site (Trip ID[protected]. But the booking failed while moving to IRCTC site. The amount got deducted by cleartrip and still not reverted back to my account.

Please help me resolve this immediately

Hi,
I tried to book hotel for me at Jaipur location by using HDFC credit card. I did the transaction twice on 18.11.2021 however found that my payment dot deducted without any confirmation for hotel booking with Vesta International. I called the hotel they are saying connect with Clear trip. In both cases trip ID is not generated but payment deducted.

Upon calling cleartrip call center they ask for trip ID which is not there in my case.

Request you to help.

Shrikrishna.