ClearTrip Complaints & Reviews

I booked a round trip ticket (Trip id[protected]for with the EZcancel option amounting Rs 7774, which I cancelled. At the time of cancellation, the refund amount shown was Rs . 6770. However later a refund of only Rs. 585 was done!
I paid extra for the ezcancel option only because it claimed to process full refund in case of cancellation, which did not happen. This is cheating with the customers.
I should be paid full refund as claimed by Ezcancel.

I have cancelled air ticket on[protected] from Delhi to Lucknow directly from go air and they have processed refund amt on[protected]. They told us that your agent (clear trip) will refund the money. But I have not yet received my money back.
Trip I’d[protected]
Pls do the needful

PNR LTUJY9, british airways flight delhi to Canada vis Heathrow airport for 8th of October 2021.
While booking the ticket, full name including middle name was entered, but ticket shows only first and last name.
Has been complaining to customer care number since 22nd of September 2021, 2nd day of booking. Still ticket with complete name (including middle name) not provided. Every time customer care representative asks for 24 hrs. And come up with same reply, that we are contacting technical team for correction.Ticket booked with name BHANU SUNIL KHAJURIA, name being displayed is BHANU KHAJURIA

Flight ticket booked through Cleartrip:
Cleartrip Trip ID:[protected]
Goa → Mumbai, Fri, 17 Sep 2021, by Alliance Air 9I 9658

Traveller : Mr Prashanth Ravichandran, PNR no. JVDP3
Amount paid Rs. 4, 076

The flight was cancelled by the airline at the last moment.
Cleartrip have taken any steps to arrange refund.

Hello…… recently I was booking a flight to Delhi and it was cancelled by clear trip and they guys said that it will be refunded writhing 3 days but now it shows that the payment is successful and now I have 2 tickets so I don’t know what technical fault they guys have but I need a refund

Refund is not deposited till this date.
The original travel date 2/7/21
PNR NDESRG
Revision 3/7/21 and again 4/7/21
Spice jet deposited refund on july 5 but not deposited in credit card statement from cleartrip

It's the second time we are facing issue with same problem . Money deducted, tickets not confirmed.
Could not contact your customer service. The automated voice says trip iD is invalid
Trip id # 36432
Complaint ticket#887763
Email used for booking: [protected]@gmail.com
Travel date: 14-Oct-2021
Booking date 12-Sept-2021

Pls assist with refund and booking with high priority,

I booked the tickets(TRIP ID NO[protected] AND[protected] on 10th august 2021 and cancelled them on 25th august 2021 .I was also paid EZcancellation charges on the tickets. But I have not received the refund till date in spite of contact your customer care executive again and again. It shows that your services are very poor and your customer executives are also irresponsible for their duties.This is totally harassment with the customers. Therefore you requested to refund the total amount of my tickets.

Hello, my trip id is[protected]
I booked a ticket with cleartrip on 7th aug and my flight got cancelled and the cleartrip agent said on 11th they have emailed the airlines for refund and will get my refund after 15 days. but now its more than 15 days and i have been calling them and i am really frustrated with the cleartrip staff or its service i have been calling for my refund application still no confirmation nothing, and i have been calling the CUSTOMER service from 25 aug and everytime i call there ### assistance says the same thing that they have emailed them but when i ask them why you haven't tried to contact the airlines they says they can't do it and tell me to wait 48 hr but after waiting for that long they don't even care to call or give any response and i have called the airlines and they said they doesn't have any money regarding that booking cleartrip has the money so when i ask them they are making silly excuses and i have been wasting my time on them for straight 5 days coz cleartrip doesn't even care to call back and one of CUSTOMER assistance name Johsna was saying if you want to wait then wait else don't. so that's how they treat the CUSTOMERs and i feel like they're just scamming the people and make them wait until they let it go. i really regret working with cleartrip and worst assistance in whole world and its a fraudulent and scamming company . coz your assistance are lying everytime i call them and they don't even care to call the airlines to confirm anything they just say we have emailed them on 11 aug and wait.

Cleartrip Trip Id:[protected]
Refund Application No. : [protected] date 29th Jun.
Booked Air India tickets in February 2021, cancelled on 29th June but and 60days completed but still refund status remains unchanged that is pending.

Trip Id:[protected]
PNR:WRDTUX

Refund not yet

Indigo flight 6E 235(A321) - VTZ to HYD, 6E 26(A320)--HYD to DXB
PNR:WRDTUX

I am Shivam Bajpai, book my flight ticket from Cleartrip I'd[protected] and ticket number is[protected]. Etihad Airways cancelled the flight. So I talk to Cleartrip customer care about my refund. They said it is cancelled by Etihad. So that, all the refund amount will transfer to your account. But till now, it is not happen.

Hi i book my ticket via kvb mobile d lite app on 22nd july chennai to Ahmedabad at date traval date of 2nd august 6th august, its return trip, but my return flight is cancelled, its spicejet, spicejet told to me your amount refund with 15 days, but I didn't contact your customer care service, they ask trip id, i don't have any trip id in my hand, now i want refund how can I get it, my mobile number is [protected]

Trip ID:[protected]

I purchased 6 X2 ways = 12 tickets from CCU to Bagdogra and back to CCU. the Trip ID was[protected].

Cost of the 12 ticktes and the extra fee I paid for making it Fully Refundable on Aug 20, 2021.

But when I cancelled the full 12 tickets on 24.08.21, a large sum of 28, 416 was deducted from the money I paid as cancellation charges.

My question - I paid the extra charge to avoid Cancellation deductibles. But still I lost 28K plus.

Please look into it and arrange refund please.

Regards,
Parimal Ray Consultant abroad
Father of Priyadarshini Ray India

I made a booking for 2 rooms at radisson hotel, the money was deducted from my account and after the payment it displayed me the msg the booking couldn't be completed and money will be refunded.
I want the refund for the same.

Dear Sir.
I had a original flight schedule to Delhi PNR number CFKNGY at 6:05 am which was re-scheduled. Based on the above I had made the booking for the next flight in the same day to return on the PNR number SPNQPN. Since the first flight we are not able to take so we have to cancel the other booking also because of the first flight reschedule.
You are kindly requested to cancel both our bookings and refund the amount back. I think I was able to do for the first flight from kolkata to Delhi. But not for Delhi to kolkata. Please cancel this one also without any deduction of charges.
Looking for your urgent kind response.

I booked a ticket on 06.08.2021 . Cleartrip id is[protected]. It was unsuccessful. But amount was deducted from my account. Till today I am not received the amount. Therefore please do refund earliest.
Your's faithfully,
Balasubrahmanya bhat j

I canceled my flight on last month 25 th July-2021 and as per air india express agents advice that they refund the money on last month 28th july-2021 to cleartrip, but still i ddint get my refund from cleartrip, so kindly advice me about my refund.