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ClearTrip Complaints & Reviews

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Updated: Dec 13, 2025
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ClearTrip reviews & complaints page 19

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S
Sudhanshu1401
from Patna, Bihar
Oct 12, 2021
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I have booked a flight twice and transaction is done but flight did not book due to some error from their end.
I want my refund as soon as possible.
Trip id:[protected],[protected]
ClearTrip customer support has been notified about the posted complaint.
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    S
    scrmpd
    from Hyderabad, Telangana
    Oct 11, 2021
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    Address: F-302, BHARATI ARCADE,KAPRA,HYDERABAD-500062

    I have booked a ticket by indigo flight from Hyd to Rajamundry and back on 1-10-21 by round trip paying 17, 348 for self and wife. The ticket was booked on line on 13-09-21 but the same was cancelled on 30.9.21 due to some unavoidable circumstances but so far neither refund status nor amount deposited is confirmed by the cleartrip.
    My ticket details:
    Trip ID:[protected]
    Ms. N Lakshmi
    AJKRGM, YK2EHC
    AJKRGM, YK2EHC
    Mr. Nedunuri venkata marutiphanidhar
    AJKRGM, YK2EHC
    AJKRGM, YK2EHC
    Oct 17, 2021
    Complaint marked as Resolved 
    No reply from clear trip regarding above complaint till date.
    ClearTrip customer support has been notified about the posted complaint.
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      K
      Kunal4utoday
      from Kolkata, West Bengal
      Oct 11, 2021
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      Website: www.cleartrip.com

      I booked a hotel for 2 days where I want to check out from the hotel on the very first day . I called up the Cleartrip customer service but there was nobody to attend my call, tried on the website but it says error, this is a cheap business trick where u can book anything within a second but when the customer needs help there is nobody to help him
      ClearTrip customer support has been notified about the posted complaint.
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        S
        Sanjyot Patil
        Oct 4, 2021
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        I booked a round trip ticket (Trip id[protected]for with the EZcancel option amounting Rs 7774, which I cancelled. At the time of cancellation, the refund amount shown was Rs . 6770. However later a refund of only Rs. 585 was done!
        I paid extra for the ezcancel option only because it claimed to process full refund in case of cancellation, which did not happen. This is cheating with the customers.
        I should be paid full refund as claimed by Ezcancel.
        ClearTrip customer support has been notified about the posted complaint.
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          A
          Anuj kumar 48
          from Delhi, Delhi
          Sep 30, 2021
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          Address: Mumbai

          I have cancelled air ticket on[protected] from Delhi to Lucknow directly from go air and they have processed refund amt on[protected]. They told us that your agent (clear trip) will refund the money. But I have not yet received my money back.
          Trip I’d[protected]
          Pls do the needful
          ClearTrip customer support has been notified about the posted complaint.
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            K
            khajuria.sunil13
            Sep 29, 2021
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            PNR LTUJY9, british airways flight delhi to Canada vis Heathrow airport for 8th of October 2021.
            While booking the ticket, full name including middle name was entered, but ticket shows only first and last name.
            Has been complaining to customer care number since 22nd of September 2021, 2nd day of booking. Still ticket with complete name (including middle name) not provided. Every time customer care representative asks for 24 hrs. And come up with same reply, that we are contacting technical team for correction.Ticket booked with name BHANU SUNIL KHAJURIA, name being displayed is BHANU KHAJURIA
            ClearTrip customer support has been notified about the posted complaint.
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              S
              skravi56
              from Khammam, Telangana
              Sep 28, 2021
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              Flight ticket booked through Cleartrip:
              Cleartrip Trip ID:[protected]
              Goa → Mumbai, Fri, 17 Sep 2021, by Alliance Air 9I 9658

              Traveller : Mr Prashanth Ravichandran, PNR no. JVDP3
              Amount paid Rs. 4, 076

              The flight was cancelled by the airline at the last moment.
              Cleartrip have taken any steps to arrange refund.
              ClearTrip customer support has been notified about the posted complaint.
              After posting this complaint on this site I received a mail from Rahul Tripathi / email id : and also a call. He wanted us to download an app and input the debit card number, CVV, etc. to get the refund !
              He's clearly a scamster.
              How did he get my email id ? He mentioned my complaint about Cleartrip.
              Definitely he gets inputs from your site either through your employees or illegal acccess to your site.

              YOU NEED TO STOP SUCH SCAMSTERS taking advantage of your site which is supposed to help consumers.
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                P
                Pawan khanna mkk
                Sep 25, 2021
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                Address: Goa

                Hello…… recently I was booking a flight to Delhi and it was cancelled by clear trip and they guys said that it will be refunded writhing 3 days but now it shows that the payment is successful and now I have 2 tickets so I don’t know what technical fault they guys have but I need a refund
                +1 photos
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                  S
                  Sudhirdesh
                  from Patiala, Punjab
                  Sep 20, 2021
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                  Refund is not deposited till this date.
                  The original travel date 2/7/21
                  PNR NDESRG
                  Revision 3/7/21 and again 4/7/21
                  Spice jet deposited refund on july 5 but not deposited in credit card statement from cleartrip
                  ClearTrip customer support has been notified about the posted complaint.
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                    A
                    Antony Michael Amalan Desingh
                    Sep 14, 2021
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                    It's the second time we are facing issue with same problem . Money deducted, tickets not confirmed.
                    Could not contact your customer service. The automated voice says trip iD is invalid
                    Trip id # 36432
                    Complaint ticket#887763
                    Email used for booking: [protected]@gmail.com
                    Travel date: 14-Oct-2021
                    Booking date 12-Sept-2021

                    Pls assist with refund and booking with high priority,
                    ClearTrip customer support has been notified about the posted complaint.
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                      shivdeep singh salaria
                      Sep 7, 2021
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                      Address: NHPC TRANSIT CAMP MISSION CHOWK PATHANKOT
                      Website: nil

                      I booked the tickets(TRIP ID NO[protected] AND[protected] on 10th august 2021 and cancelled them on 25th august 2021 .I was also paid EZcancellation charges on the tickets. But I have not received the refund till date in spite of contact your customer care executive again and again. It shows that your services are very poor and your customer executives are also irresponsible for their duties.This is totally harassment with the customers. Therefore you requested to refund the total amount of my tickets.
                      ClearTrip customer support has been notified about the posted complaint.
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                        callmeiz
                        Sep 1, 2021
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                        Website: cleartrip.com

                        Hello, my trip id is[protected]
                        I booked a ticket with cleartrip on 7th aug and my flight got cancelled and the cleartrip agent said on 11th they have emailed the airlines for refund and will get my refund after 15 days. but now its more than 15 days and i have been calling them and i am really frustrated with the cleartrip staff or its service i have been calling for my refund application still no confirmation nothing, and i have been calling the CUSTOMER service from 25 aug and everytime i call there ### assistance says the same thing that they have emailed them but when i ask them why you haven't tried to contact the airlines they says they can't do it and tell me to wait 48 hr but after waiting for that long they don't even care to call or give any response and i have called the airlines and they said they doesn't have any money regarding that booking cleartrip has the money so when i ask them they are making silly excuses and i have been wasting my time on them for straight 5 days coz cleartrip doesn't even care to call back and one of CUSTOMER assistance name Johsna was saying if you want to wait then wait else don't. so that's how they treat the CUSTOMERs and i feel like they're just scamming the people and make them wait until they let it go. i really regret working with cleartrip and worst assistance in whole world and its a fraudulent and scamming company . coz your assistance are lying everytime i call them and they don't even care to call the airlines to confirm anything they just say we have emailed them on 11 aug and wait.
                        ClearTrip customer support has been notified about the posted complaint.
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                          H
                          Aug 31, 2021
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                          Address: Mob. +919429020648

                          Cleartrip Trip Id:[protected]
                          Refund Application No. : [protected] date 29th Jun.
                          Booked Air India tickets in February 2021, cancelled on 29th June but and 60days completed but still refund status remains unchanged that is pending.
                          ClearTrip customer support has been notified about the posted complaint.
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                            jogarao1030
                            Aug 30, 2021
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                            Address: dubai

                            Trip Id:[protected]
                            PNR:WRDTUX

                            Refund not yet
                            ClearTrip customer support has been notified about the posted complaint.
                            Pending refund amount
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                              jogarao1030
                              Aug 29, 2021
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                              Address: DXB

                              Indigo flight 6E 235(A321) - VTZ to HYD, 6E 26(A320)--HYD to DXB
                              PNR:WRDTUX
                              ClearTrip customer support has been notified about the posted complaint.
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                                S
                                Shahzan Mirza
                                from Noida, Uttar Pradesh
                                Aug 28, 2021
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                                I am Shivam Bajpai, book my flight ticket from Cleartrip I'd[protected] and ticket number is[protected]. Etihad Airways cancelled the flight. So I talk to Cleartrip customer care about my refund. They said it is cancelled by Etihad. So that, all the refund amount will transfer to your account. But till now, it is not happen.
                                ClearTrip customer support has been notified about the posted complaint.
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                                  Raghunathan2304
                                  Aug 28, 2021
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                                  Address: Vadalur

                                  Hi i book my ticket via kvb mobile d lite app on 22nd july chennai to Ahmedabad at date traval date of 2nd august 6th august, its return trip, but my return flight is cancelled, its spicejet, spicejet told to me your amount refund with 15 days, but I didn't contact your customer care service, they ask trip id, i don't have any trip id in my hand, now i want refund how can I get it, my mobile number is [protected]
                                  ClearTrip customer support has been notified about the posted complaint.
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                                    mmunavvar
                                    Aug 26, 2021
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                                    Address: dubai
                                    Website: [email protected]

                                    Trip ID:[protected]
                                    ClearTrip customer support has been notified about the posted complaint.
                                    I received refund amount 30%,
                                    complaint closed.

                                    Thank you .
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                                      Parimal2
                                      Aug 25, 2021
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                                      Address: Sivanath Bhavan, Flat X3, 2nd Floor, Kol 700029

                                      I purchased 6 X2 ways = 12 tickets from CCU to Bagdogra and back to CCU. the Trip ID was[protected].

                                      Cost of the 12 ticktes and the extra fee I paid for making it Fully Refundable on Aug 20, 2021.

                                      But when I cancelled the full 12 tickets on 24.08.21, a large sum of 28, 416 was deducted from the money I paid as cancellation charges.

                                      My question - I paid the extra charge to avoid Cancellation deductibles. But still I lost 28K plus.

                                      Please look into it and arrange refund please.

                                      Regards,
                                      Parimal Ray Consultant abroad
                                      Father of Priyadarshini Ray India
                                      ClearTrip customer support has been notified about the posted complaint.
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                                        charvi28
                                        Aug 25, 2021
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                                        I made a booking for 2 rooms at radisson hotel, the money was deducted from my account and after the payment it displayed me the msg the booking couldn't be completed and money will be refunded.
                                        I want the refund for the same.
                                        ClearTrip customer support has been notified about the posted complaint.
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