ClearTrip Complaints & Reviews

Trip ID [protected]. I had paid for ezcancel and was promised full refund as per the website. but i received a very low amount. details are as shown

the refund amount was only Rs. 4, 434 for Bangalore - Goa return booking (Trip ID [protected]). whereas i paid a total amount of Rs. 8, 264.00 during booking.

Thank you

Hi,
I tried to book a train ticket on cleartrip site (Trip ID[protected]. But the booking failed while moving to IRCTC site. The amount got deducted by cleartrip and still not reverted back to my account.

Please help me resolve this immediately

Hi,
I tried to book hotel for me at Jaipur location by using HDFC credit card. I did the transaction twice on 18.11.2021 however found that my payment dot deducted without any confirmation for hotel booking with Vesta International. I called the hotel they are saying connect with Clear trip. In both cases trip ID is not generated but payment deducted.

Upon calling cleartrip call center they ask for trip ID which is not there in my case.

Request you to help.

Shrikrishna.

I am trying to contact cleartrip customer care number since 4 months and did not get any response for the same. I cancelled my flight dated 6th june 2021 from new Delhi to Newark (Ticket no.[protected].
Could you please initiate the refund as soon as possible.
Thank you

Email ID- siwach.[protected]@gmail.com

Trip ID[protected]

Dear Sir
I need clarifications on my buying airline tickets for me and my wife Girija Arunachalam on our trip to Chennai from Mumbai leaving Mumbai on 25 th Oct 2021 and returning from Chennai to Mumbai on 28 th Oct 2021. My Trip ID[protected]
I have attached my Credi Card Statement of Oct 2021.
I have attached Indigo explanation on my complaint.
According to the credit card you have charged the following:
24 sept 2021 cleartrip mumbai 10116
24 sept 2021 cleartrip mumbai 300 cr
24 sept 2021 cleartrip mumbai 6802
According to the credit card, Indigo Airlines, has chrged as follows.:
29 sept 2021 INDIGO GURGAON 612 cr
29 sept 2021 INDIGO GURGAON 12112
29 sep 2021 INDIGO GURGAON 13414
According to statement from INDIGO Airlines (attached)
24 sept 2021 VWBEJD 860 refunded
24 sept 2021 DQSJ5E NA
24 sept 2021 GFKGHL 6202+612
29 sept 2021 ASDMFB NA.
Kindl reconcile these details and let me know why there is so much apparent discrepancies.
To buy two return tickets from Mumbai Chennai I have spent Rs25626 Rs . Please look into this andclarify to this senior citien. Thanks,
Jayaram Arunachalam
THe travel agentsdonot explain the details.

Flight no-G9465
PNR: 68857150
Date Of Jouney- 19 November 2021
The ticket booked from cleartrip from Dammam to New Delhi (via-sharja) where meal was booked from Sharja to New Delhi on cost of Rs450.
But i didn't received any meal.Even on being asked for the meal, no airhostess entertained in the airbus.
Being pregnant it became tough and inconvenience journey.
The service provided by cleartrip in reckless and unacceptable.

I would like to request and demand for the inconvenience journey cost and cost of paid meal during journey.

flight thumbnail
Air Arabia

1. G9-465
SHJ
13:00
Fri, 19 Nov
TerminalX, Sharjah
3h 10m
DEL
17:40
Fri, 19 Nov
TerminalX, Indira Gandhi Airport

2. Meal preferences
Traditional fresh vegetable biryani with flavoured basmati rice served with raita (yoghurt), water and a hot drink
Seat preferences-15F

Name-Ms syedah sharequah haidar

Phone- [protected]/[protected]

[protected]@gmail.com

The attached booked ticket detail and receipt for meal booked.

I booked 2 Air India flight tickets from Mumbai to Visakhapatnam through Cleartrip by opting ezcancel. Journey date is 24 Nov. But due to some personal reasons I have cancelled on 17 Nov @ 7.30 hrs. There after I didn't receive any message from Cleartrip. Please send the latest status.

My flight was cancelled last march 2020 stll my ticket was not refunded... the last update from them us they are just waiting for the approval from the airlines... its been a year and months now and still im waiting for my refund status. Please for your kind action

Trip ID:[protected]

I booked my flight ticket from cleartrip, my money got debited from my Google Pay, amout of Rs 9916. My Name is Pankaj Chaudhary, My Contact No is [protected], My Email ID is - [protected]@gmail.com and Google Transaction ID is[protected], Timing & Date of Booking is 10.44PM, November 18, 2021

I booked a ticket from Muscat to Singapore in srilankan airways via Colombo.
As I got information from Singapore that I am not allowed to enter Singapore if I come from srilanka.
Despite of this clear trip is showing booking option in unapproved routes.

I cancelled my ticket within 3 hours after my booking.

First it showed refund wil be done on 31 st November. Then again it's automatically changed to 12 November, now it's again changed to 24th November.

My trip ID is[protected]

Please help me to get refund soon
I booked my ticket from my credit card so if I don't get refund ASAP I need to pay penalty for credit card

Booked tickets from ccu to goi for 1st Nov, trip id [protected], PNR PWKDRD, for two adults.

I wanted to cancel the same before 72 hours (booked using EZcancel), but the site wasn't working called them up and asked them to cancel they said they cannot refund the full amount so asked them to change the dates, but they asked to contact the airlines directly, so I called Indigo and asked them to change the dates, which was changed to 7th Dec by the airlines, today on 18th November logged in to Indigo app, which shows my tickets as canceled, called Indigo they said it was done by sending otp to [protected], which does not belong to me, called the number they said it belongs to cleartrip back end number and asked to contact customer care, after calling customer care they said the number is unknown to them and I canceled the ticket. they duped me of 20k.

I had booked a ticket on March 2020. Ticket was cancelled due to the pandemic. Trip if no.[protected]. I have sent a lot of emails. And the last response iv got it the money will be credited. It's been more than a year and I need to know the status of refund before I take this futher.

Don’t take any tickets through clear trip lot of travel agents are there because worst service, I took a ticket for travelling to india. Unfortunately I need to cancel my vacation I paid total 1180 aed. but after cancellation only 69aed only refund will come

Good day,

Please be informed that I booked ticket for my four employees. Since then, its cancelled due to corona. So from time to time, I keep following up to clear trip in regards to the status of bookings (you can investigate also using your system if how many times I called). Last October 2021, I called again your company to rebook the ticket for my employees who will comeback in the Philippines. And that time they told me that it's not possible to use the ticket as only repatriation flights Philippines is accepting that time and they advised me to request for refund, so I did. The time that I following up in regards to refund, they told me all tickets were expired.

The main issue here is why the time I'm asking since then, why they didn't tell me that it's expired and they keep telling me that it's open ticket. I think your priority is the satisfaction of your client but no one can help me in this issue.

For your information, I booked ticket in your company for me not to be pressure in thet kind of issue. And now, you can't give any solution or other option.

This is not only one ticket it's four and all are two ways.

I did my part to follow up but the information you gave me is not correct.

This time I'm requesting to please help my side as your client. I can't let go the money in just that way.

Please give consideration as this issue is not caused by me this happened because of Corona and no one expect it.

I hope you will response as soon as possible.

Cleartrip id:
Marites Bono:[protected]
Ma Jean Galvan:[protected]
Andrea Mae Ayson:[protected]
Mobin Khan:[protected]

Regards,
May
[protected]

Sir, kindly transfer my refund amount to the attatched SABB BANK ACCOUNT, as my old AL AWAL BANK ACCOUNT had been closed an year ago... Thank you
My trip id: [protected]

I had paid for my flight ticket of Rs. 14, 082 the amount was deducted through Paytm and was successful but the verification page didn't load and got cancelled. I demand an refund immediately. My UPI id is [protected]@paytm ( Madhu Chaudhary ) the UPI ref no :[protected]. I need the refund as soon as possible because of my personal issue. Hope to get the refund soon.

Ticket with Trip Id:[protected] and PNR H939QS (Ahmedabad to Pune with flight date as 24th October 2021) got cancelled on 8th October 2021 but not refunded yet. The cancellation was forced on me due to the airport closure at Pune. Kindly look into the matter and get me the resolution at the earliest.

Ticket with PNR H939QS (Ahmedabad to Pune with flight date as 24th October 2021) got cancelled on 8th October 2021 but not refunded yet. The cancellation was forced on me due to the airport closure at Pune. Kindly look into the matter and get me the resolution at the earliest.

Dear Sir,
1. I had booked the following ticket through Cleartrips.
SG 6282 MUMBAI to KOCHI
Flight Date 2nd May 2020
PNR no. K7QBRV Booking date 4th March 2020
Passengers: 1. SURYA ANILKUMAR (F) 2. ANUSHKA ANILKUMAR (F)
COPY OF TICKET IS ATTACHED.

2, I had requested refund of ticket to Spicejet.
Spicejet had initiated refund of fares on 26th October 2021. Their formal response is as follows:

NodalOfficer Sun, Nov 14, 2021 at 12:58 AM
To: "[protected]@gmail.com"
Dear Mr. Anilkumar,

PNR : K7QBRV

Greetings from SpiceJet.

This is in reference to the below mail.

Please consider this email as a formal communication or a proof of document from our side.

We would like to inform you that as per our records booking was made through travel agent i.e Cleartrip Travel Services and not directly through SpiceJet.

Further, we would also like to inform you that we have initiated the refund of INR 10, 486 dated 26-October-2021 from our side to your travel agent. This further shall be refunded to you as per their terms of contract. You are requested to contact your travel agent for further queries.

We look forward to serve your future travel needs.

Thanks & Regards:
Ridam Gulati,
From The Office Of Nodal Officer, SpiceJet Ltd
321 | Udyog Vihar | Phase IV | Gurgaon - 122016| India
W: www.spicejet.com F: facebook.com/flyspicejet T: @flyspicejet
Download the Official SpiceJet App at Google Play Store and App Store

3. Please refund me the fare.
REGARDS
K.R.ANILKUMAR
mob [protected]

Details of ticket:

Ms. SURYA ANILKUMAR (ADULT, FEMALE) 2. Ms. ANUSHKA ANILKUMAR (ADULT, FEMALE)
SG 6282 (BOMCOK)
SG 6282 (BOMCOK)
ADDITIONAL SERVICESCODEGUIDE
SpiceMax Meal Beverage Lounge Priority Check-in Pre-bookExcess Check-in Baggage Seat
Preferred BagOut Spice Assurance CelebrationCake Carry MoreOnboard MyFlexiPlan WheelChair VIP
WebCheck-in Blind Travel Insurance Unaccompanied Minor Seat MealCombo Priority Checkin Baggout First Combo
Munchies PopcornGift Pack Alcohol 1 Eatable &1 Beverage
S.NO PASSENGERNAME FLIGHT FARETYPE ADDITIONALSERVICESPURCHASED
1. Ms. SURYAANILKUMAR SpiceSaver
2. Ms.ANUSHKAANILKUMAR SpiceSaver
Contact No:[protected] Email ID:[protected]@loylty.com
ADDRESS: Mr. KATTIPARAMBILRANILKUMAR BOOKER, MUMBAI, MAH, 400013, INDIA
Fare + Airline fuel charge +CUTEFee 9, 280 INR RCSProvision Fees 100 INR
Aviation SecurityFees 354 INR Development Fees 284 INR
SGST 234 INR CGST 234 INR
Payment Type:Agency Amount Paid:10, 486 INR Total Price:10, 486 INR

I did flight ticket on 31st October 2021 via cleartrip application for NEW DELHI to TBILISI of Air Arabia from my SBI Credit card .. but my payment failed and money deducted from my card and ticket not confirmed so I called cleartrip helpline number.. Their executive told me your ticket is not confirmed and you will get your money back in 3 days in your card. But still after 14 days passed i did not received my money into my CREDIT CARD ACCOUNT.. please help me from it. My card number is [protected].

Now they are not responding truly.. i am calling from last 5 days they are telling today tomorrow only..