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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 12

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S
Shourav_Ag
Feb 12, 2022
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Refund Not provided for 3 years

Its been 3 year and the refund for Jetstar flight has not been provided yet....
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We booked Air India flights for Port Blair (round trip) for 26th to 31st Jan through Cleartrip as per the below Trip IDs:

a).[protected]
b).[protected]
c).[protected]

But, due to the covid outbreak, we converted our existing ticket to an open ticket through Cleartrip on 21st Jan 2022, which was confirmed by an Email. Cleartrip person who did perform this operation was Rohan.

Now,...
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A
adityagoswami85
Feb 11, 2022
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Full refund not initiated by Cleartrip

I have booked flight ticket from Delhi to Bangalore under Trip ID[protected] for 23rd Dec 2021 for 5 Passengers under easy cancellation policy of Cleartrip. I cancelled flight tickets for 3 passengers (Anjali Gupta, Medhansh Gupta, Sahansh Gupta) on 14th Dec from clear trip app. The refund initiated by Cleartrip is only for two passengers while for one refund was never initiated. I have raised multiple complaints to Cleartrip customer...
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S
sroyigcar
from Chengalpattu, Tamil Nadu
Feb 10, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
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Complaint Regarding Refund

Dear sir/mam,
I have been facing the worst experience for the last 20 days with Cleartrip Pvt. Ltd.
My trip ID is[protected] . Last 20 days I called nearly 10 times to you and I am trying to get my refund amount which Cleartrip has already got from the Indigo Airlines as a fare difference. But still I didn't get any refund. Waiting for 20 days to get this refund is too much time.
I want my refund as soon as possible....
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V
Vikas1978
from Noida, Uttar Pradesh
Feb 8, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cleartrip Amount not refunded for failed transaction

I made payment a ticket on 30/01/2022 with trip id[protected]
and Cleartrip claims that the UPI transaction did not complete, but my account was debited. Even as of today i.e. 8th Feb'22, I have not received the refund.

The booking shows this message - Your booking was not completed as we've received a failed status from the payment gateway. If your account was charged, it should be refunded to the same within 3-12...
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S
Shrikant1612
from Satara, Maharashtra
Feb 7, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
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Money deducted from account but Air ticket not received

Address:At post - Vaduth, Tal and Dist - Satara, Nikam wasti House no 700

Dear Customer, Account XX651 has been debited for Rs 8057.00 on 05-Feb-22, towards linked cleartrippvtlimited.[protected]@sbi. UPI Ref. no.[protected]ICICI Bank.
My money was deducted but still air ticket was not received yet...
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P
Parva Mehrotra
from Lucknow, Uttar Pradesh
Feb 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight Refund not Received for PNR number LWMY9A

Greetings,
I booked my round trip journey(Indigo) from cleartrip.com. I completed first half of the journey without any issues but the second half I cancelled the ticket. As a result, a refund amount of INR 1673/- is pending from Cleartrip's side. Kindly process it as soon as possible. The date of he flight was January 2, 2022. I have shared the itinerary, and I processed the refund for the journey from Lucknow to Mangalore via Mumbai.br...
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K
Kishi Mahear
Feb 2, 2022
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Refund of Air ticket issued on 2019

Address:India

We had booked 4 tickets in cleartrip for flight reservation under Trip ID:[protected].
However after numerous calls and mails we have not received the refund.
Kindly do the needful...
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K
kochu6044
from Pathanamthitta, Kerala
Jan 31, 2022
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Trip Id-22011585436Trip Id-22011585436 refund issue.

They have mentioned in their website that Ticket is refundable. After ticket cancellation my money fully charged by the airline.
This is cheating from Cleartrip
Almost my 26000 rs gone
Kindly help me to get this refund.

Please find the attached proofs....
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A
Aneeta Sharat
Jan 28, 2022
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Refund of tickets

Booked Ticket through Cleartrip on Sunday Nov 7th 2021 from Manchester to Dubai (Round Trip )
Cancelled the ticket on 1st Dec 2021.
Tickets were booked for travel on 10th Dec 2021 and 5th Jan 2022
Air France--Manchester to Dubai.
KLM Royal Dutch---Dubai to Manchester.
This ticket was cancelled through the Clear Trip Portal.
AIR FRANCE clearly states in its Website
All Air France tickets are...
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S
Swapnal Ambekar
Jan 26, 2022
Jan 27, 2022
This thread was updated on Jan 27, 2022
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Ticket got cancelled with knowledge and no refund

Hi Team,

I have a my parent return flight booked from DEL - SFO - DEL for 25 May 2021 and returing on 11 Nov 2021. At that time covid-19 was in peak in India, US canceled all the flight from India and my parent flight got cancelled. After this we reachout to cleartrip via call and they told us that Cleartrip change our ticket for open ticket and we received the mail for the same.

Now if we are trying to reach...
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V
viralin
from Ahmedabad, Gujarat
Jan 26, 2022
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Refund of my booking

My trip ID[protected]. My Flight was cancelled by Airlines. Airlines has given full refund of Rs 11814 to clear trip but clear trip has refunded Rs 10911. By deducting EZcancel charges. Why ?? Trip cancellation is not from my side....
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K
Koduru Sudheer
Jan 25, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
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Didnt receive the ticket details

I’ve booked a flight ticket on ClearTrip site on 24th Jan around 9pm IST. I’ve received a notification that the booking has been confirmed and the ticket will be sent by Today. I haven’t received the ticket till now.Here’s the confirmed trip ID:[protected]....
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N
nirpeksh
from Kanpur, Uttar Pradesh
Jan 24, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
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Refund amount of Rs 3398

Dear Sir,
Passenger Name: TRIPTI
Air Asia Departure Time: 06 Feb from Delhi to Visakhapatnam
Flight was cancelled by Air Asia on 06/02/2022 and full refund of Rs. 3398 was initiated to clear trip on 21/01/2022
Flight PNR No: UY4N8E
Air Asia has refunded full amount of 3398
but clear trip has refunded only 205
Rs.
Air Asia has refunded the amount of 3398 on 21/01/2021 to clear trip....
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B
bincy kurian
Jan 23, 2022
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Refund of airfare

I have been canceled a ticket more than ayear, Air India has refund the amount to clear trip, until now Ididnot received the amount, kindly do the need full. customer service no number to contact and no reply for email...
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P
Parva Mehrotra
from Lucknow, Uttar Pradesh
Jan 22, 2022
Feb 17, 2022
This thread was updated on Feb 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Not Received for Flight

Greetings,
I booked my round trip journey(Indigo) from cleartrip.com. I completed first half of the journey without any issues but the second half I cancelled the ticket. As a result, a refund amount of INR 1673/- is pending from Cleartrip's side. Kindly process it as soon as possible. The date of he flight was January 2, 2022. I have shared the itinerary, and I processed the refund for the journey from Lucknow to Mangalore via Mumbai.br...
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R
Rajdeep Mandal
from JAMSHEDPUR, Jharkhand
Jan 22, 2022
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Refund of failed bank payment to my account

Address:11 BARADWARI ENCLAVE GANGOTRI COMPLEX slag road, Slag road Sakchi

Name : AYUSH MANDAL
PNR : NF7BXR
DATE OF TRANSACTION : 16 december 2021
MESSAGE : Payment for your Ranchi - Chennai one-way (Trip ID[protected] was unsuccessful as we didn't get a confirmation from your bank. If you were charged, it will be automatically refunded. Please note that it may take 3-12 business days for the amount to reflect in account depending on your bank.

A fee of ₹3700 was deducted...
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P
Prabal Rajdeep
from Guwahati, Assam
Jan 21, 2022
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Airline cancelled ticket and issued full refund but agency is doing fraud

Address:www.cleartrip.com

It is really shameful to inform you that Cleartrip is a clearfraud company. My Flight Trip Id[protected] with PNR KU9MRY is being cancelled by airline due to operational issue . Full refund is being processed by the Airline. But this company named Cleartrip is doing huge fraud. They are charging Airline Cancellation fee and taxes on their behalf, which is a clearfraud. Shame on you. I will request everyone to stay away from this fraud...
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M
Mehul Dhiraj Sharma
from PUNE, Maharashtra
Jan 21, 2022
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Despite follow up & acknowledgement for two years , refund yet to be processed

Address:maharashtra

Clear trip ID[protected] for air india flight booked for 13.12.21 was cancelled . Air India issued refund ticket vide endorsement tkt no[protected] for full refund. Clear trip raised refund application no [protected] on 5.2.21 . Refund still to be received to my card account despite follow up....
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P
papiya10787911
Jan 20, 2022
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Failed net banking for flight ticket

Address:howrah

Failed net banking transaction for flight ticket dated 7/2/2022, from Bhubaneswar to Kolkata .amounting 2693.with cleartrip . trip id :[protected].in the name of sabyasachi bhaduri

my account number :[protected]
name :Papiya Bhaduri...
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