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Updated: May 27, 2025
Complaints 3045
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287
Unresolved
2758
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ClearTrip reviews & complaints page 21

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S
Sachin Udupa
Jul 16, 2021
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Cleartrip has cancelled my flight saying that full refund amount will be processed which is close to 20k, when i call the customer care, they are saying "sir, we are working on it", its been almost 2 months, no response from them on refund.
ClearTrip customer support has been notified about the posted complaint.
Jul 16, 2021
Updated by Sachin Udupa Trip ID :[protected]Bangalore to Male return).

Dear cleartrip,
i have all the audio recordings of our communications.
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    A
    Alwyn Fabregas
    Jul 13, 2021
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    Address: Dubai UAE

    Clear trip ID[protected]
    I have been calling Cleartrip for about 1 and half year for the status of the refund am asking if they can just rebook it if they can provide a refund but no one giving me an option i have talk to multiple refs but the only thing that they will say i just wait for 2-3 business days
    ClearTrip customer support has been notified about the posted complaint.
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      S
      shaik1974
      Jul 10, 2021
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      Address: Riyadh

      I have booked my Ticket from Riyadh to Chennai Return journey by clear trip.on November 2019. this pandemic period the flight was cancelled by airline and I have given the refund request to clear trip on 26 January 2021... Still now I didn't get the single paise for my refund... In cleartrip website its shows refunded...
      Now clear trip is stating already 18 month passed from your booking date, so cannot refund...
      How it's possible... I have cancelled my ticket on 26 Jan 2021..which is 13 month only passed.. clear trip only delayed my refund...

      Kindly take immediate action to get my refund
      ClearTrip customer support has been notified about the posted complaint.
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        B
        BL Mangawa
        Jul 9, 2021
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        Resolved

        I have a booked a hotel on 8th of July 2021 with Trip ID Trip ID:[protected] and I had to cancel this booking next day for some medical purpose, I have tried to call Cleartrip for know the refund amount but there is no customer phone care phone number in working so I have tried to cancel online when I was canceling this it show the refund amount RS 11700.00 so I have cancelled it, letter I received a email mentioned that the refund amount is Rs 0.00 so I have written a emails and tried to call customer care about it but did not get any response of email or phone.

        please contact to me as soon as possible.
        Jul 16, 2021
        Complaint marked as Resolved 
        Refund Received.
        ClearTrip customer support has been notified about the posted complaint.
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          M
          maddy1221
          Jul 8, 2021
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          Hi,

          I have booked a ticket from Dubai to Doha one way business class. I am offloaded by flight due to immigration issue. My business class ticket is a refundable by fly dubai if it is no show they deduct 400AED and in my case it is offloaded. In any case i should get refund but i am not paid any refund. Cleartrip mention that airline full amount is deducted as penalty.

          if i am approaching flydubai they are asking to contact Cleartrip and Cleartrip ask me to contact flydubai. its really insane and i have trouble resolving the issue from last 3 weeks.

          please kindly do the needful with the correct refund.

          Cleartrip trip id
          Dubai - Doha one-way Trip ID[protected]

          thanks
          ClearTrip customer support has been notified about the posted complaint.
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            U
            Umar Shehzad
            Jul 6, 2021
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            Dear
            I made a booking through cleartrip for Gulf Air with Trip Id.[protected] . Later on i cancel the trip and applied for refund. i received one email dated June 1 2021 where they provide me reference I.D ref:_00D2819oR2._5000K2PXLkc:ref
            for future mailing regarding refund amount and procedure.
            I am contacting sending emails but all in vain, not received any response for refund amount or procedure.
            ClearTrip customer support has been notified about the posted complaint.
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              S
              Shoumitra Chakraborty
              Jul 4, 2021
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              I am yet to receive my refund. Have shared to bank details in the month of May. No response from the Customer support team.
              ClearTrip customer support has been notified about the posted complaint.
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                J
                Jidish Poovadan
                Jul 4, 2021
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                We had booked SpiceJet flight for Mumbai to Delhi sector on 3rd June 2021 (PNR U83WXY). Our tickets were booked via Cleartrip online portal.
                Due to changes in flight schedule, SpiceJet airlines had provided cancellation and refund option. It has been 1 month now but still now Cleartrip has not refunded the ticket cancellation charges whereas the same has already been processed by SpiceJet.
                After repeated calls and follow-up with Cleartrip, we are not receiving any honest and straightforward answer from Cleartrip.
                +1 photos
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                  K
                  Kiran M ladha
                  Jul 3, 2021
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                  Address: Main market, nawa city

                  Last year I booked a ticket by Cleartrip from go air, but flight canceled due to corona. Go air has refund but I have not received it yet in my account. Please do needful. My trip id is as following.

                  [protected]
                  +1 photos
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                    K
                    Kittuu09
                    Jul 1, 2021
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                    Hi my name is Krishna Mohan chilukoori, from Hyderabad, I have booked my international flight form newcastle uk to Hyderabad and it was booked by cleartrip.com, my cancellation was confermed on ఏప్రిల్ 3rd 2021, first they said 12 working days to refund then దె సైడ్ 45 working days again 60 working days its been almost 90days but still my issue is not resolved, my trip id is[protected]
                    ClearTrip customer support has been notified about the posted complaint.
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                      M
                      Muralianaesthesia
                      Jun 30, 2021
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                      Address: Lower parel ( according to google )

                      I had booked round trip from mumbai to belgaum on 26/6/21 trip id :[protected] .due to some issue ticket was not generated and money was deducted from my account sum of rs 18012 .no responsible answer from cleartrip side regarding refund status
                      +2 photos
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                        F
                        Freesia
                        Jun 30, 2021
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                        Address: Freesia Mangaluru

                        I booked Airline ticket through Cleartrip account on 25 th June 2021
                        Amount deducted from my account through Debit card Airline massage showing
                        Unsuccessful (I attached photo of massage)
                        Trip id[protected] &
                        Trip id[protected]
                        +1 photos
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                          T
                          tenzin kunkyab
                          Jun 28, 2021
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                          The worst experience. Have not got my refund yet. First I got the message that I will get my refund in 3 to 12 working days and now clear trip is saying it will take 45 to 50 working days. They are always saying that it's "airline policy".
                          ClearTrip customer support has been notified about the posted complaint.
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                            R
                            Rajul Parikh
                            Jun 28, 2021
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                            Trip IDS:

                            [protected]
                            [protected]

                            I have been wrongly charged for these tickets for which I do not have a valid confirmation. There is only a partial confirmation and these trips do not show up in my account either.

                            You are requested to cancel the tickets and refund the amount to my account.

                            Kindly do the needful and confirm this.

                            Regards

                            Rajul Parikh
                            Contact [protected]
                            ClearTrip customer support has been notified about the posted complaint.
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                              S
                              ssugathan
                              Jun 27, 2021
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                              .payment of aed 554 was paid in April refund amount of AED 529 yet to receive its been over 2 months since applied

                              pls advise status
                              ClearTrip customer support has been notified about the posted complaint.
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                                N
                                Nikki Jha
                                from Delhi, Delhi
                                Jun 24, 2021
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                                Amount rs 16334 got deducted while booking but payment was fail fir the same when I contact on yiur customer care number he again took rs2894 by his fraud activity..I want total refund ASAP total amount is 16334(phone pe) +2894( Google pay).
                                ClearTrip customer support has been notified about the posted complaint.
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                                  R
                                  Racha Ravikumar
                                  from Tumkur, Karnataka
                                  Jun 23, 2021
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                                  I have booked ticket from hyd to Bangalore with trip I'd[protected]
                                  Amount got deducted but transaction failed, did receive money yet please check
                                  ClearTrip customer support has been notified about the posted complaint.
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                                    R
                                    Reymalyn Poula Escalona
                                    Jun 21, 2021
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                                    To Whom It May Concern,

                                    This is to advise the Cleartrip Company that I will refund my ticket (Trip ID:[protected] to your company since our President Dueterte officially announce that the ban for travelling Philippines is extended until June 30, 2021 to prevent the transmission of the coronavirus variant first discovered in India that is circulation widely. Kindly find link below:

                                    https://gulfnews.com/uae/flights-between-dubai-and-manila-on-philippine-carriers...⇄

                                    My flight should be on June 15, 2021 as attached in this email with an amount of 1, 282.00 AED. In addition, I paid the said amount via credit card.

                                    Please send me the necessary procedures on how to refund my money.

                                    P.S. I cancelled my ticket once our President announce that UAE is one of the country that they prohibited to enter in the Philippines.

                                    Thank you and waiting for your response.

                                    Regards,

                                    Reymalyn C. Escalona
                                    Passenger From UAE to Manila Airport
                                    ClearTrip customer support has been notified about the posted complaint.
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                                      J
                                      Jaggikummi
                                      Jun 20, 2021
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                                      Dear Sir
                                      In continuation of my earlier complaints vide status update no.2873385 regarding refund on cancellation of flight vide trip ID[protected] I received only the partial amount of Rs.40230.00 and the amount booked at GOAir is not received till date. I have enquired with Goair and informed that on 21st May itself they are remitted the amount to the clrartrip, but till, the amount not received from the cleartrip. Kindly look into the matter and take ealy action to refund the same.
                                      With regards
                                      Jaggikummi
                                      ClearTrip customer support has been notified about the posted complaint.
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                                        prince raheja
                                        Jun 20, 2021
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                                        Last year due to pendemic i cancelled my flight. Airline made a credit shell for me.i lost my job and i dont have money . Firstly i confirmed from Cleartrip mode of refund because airline refund money only to agency. My mode of payment was gift vaucher and i confirmed from Cleartrip how will you pay to me they said we will refund into your Cleartrip wallet. Also i have proof of chat.
                                        Then i requested to airline please cancel my credit shell and refund my money. They refunded amount of rs 5088.
                                        When i asked from Cleartrip please refund my money they started to make acuses.
                                        Please help
                                        +2 photos
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