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ClearTrip Complaints & Reviews

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Updated: Dec 13, 2025
Complaints 3053
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ClearTrip reviews & complaints page 21

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G
Goutam Sutradhar
Jul 20, 2021
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Name : GOUTAM SUTRADHAR
My Trip id :[protected]
Booking for 14.8.2021
Booking amount Rs.3066
Amount has been deducted from my HDFC BANK account no. xxxx2953
ClearTrip customer support has been notified about the posted complaint.
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    A
    ashu@200
    Jul 18, 2021
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    Address: Cleartrip Mumbai

    My name is Ashutosh Garkoti and I had booked a flight from amazon at 1 May 2021 and the flight has been cancelled at 5th may 2021. And on 27/may/2021 amazon travel partner company cleartrip initiated the refund amout to my upi id but i still didn't get the money and, cleartrip or amazon sent this ARN number [[protected]] or reference number ( ref_00D2819oR2._5000K2PYv6H:ref) and told me to fill the charge dispute form but the State bank of india bank doesn't have such policy in my area, so please kindly respond to this complaint it's very urgent. my upi is is [protected]@apl.
    +1 photos
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      D
      Divyaagarwal
      Jul 17, 2021
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      Flight G8203 dt 21.7.21 from del to Leh
      Travel ID[protected]
      Amount debited from Paytm upi Sbi A/C : ticket not generated neither money not refunded .
      I want to try rebooking the ticket as well as the return ticket but have serious doubts.
      Kindly address this at the earliest.
      +1 photos
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        S
        Sachin Udupa
        Jul 16, 2021
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        Cleartrip has cancelled my flight saying that full refund amount will be processed which is close to 20k, when i call the customer care, they are saying "sir, we are working on it", its been almost 2 months, no response from them on refund.
        ClearTrip customer support has been notified about the posted complaint.
        Jul 16, 2021
        Updated by Sachin Udupa
        Trip ID :[protected]Bangalore to Male return).

        Dear cleartrip,
        i have all the audio recordings of our communications.
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          A
          Alwyn Fabregas
          Jul 13, 2021
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          Address: Dubai UAE

          Clear trip ID[protected]
          I have been calling Cleartrip for about 1 and half year for the status of the refund am asking if they can just rebook it if they can provide a refund but no one giving me an option i have talk to multiple refs but the only thing that they will say i just wait for 2-3 business days
          ClearTrip customer support has been notified about the posted complaint.
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            S
            shaik1974
            Jul 10, 2021
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            Address: Riyadh

            I have booked my Ticket from Riyadh to Chennai Return journey by clear trip.on November 2019. this pandemic period the flight was cancelled by airline and I have given the refund request to clear trip on 26 January 2021... Still now I didn't get the single paise for my refund... In cleartrip website its shows refunded...
            Now clear trip is stating already 18 month passed from your booking date, so cannot refund...
            How it's possible... I have cancelled my ticket on 26 Jan 2021..which is 13 month only passed.. clear trip only delayed my refund...

            Kindly take immediate action to get my refund
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              B
              BL Mangawa
              Jul 9, 2021
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              Resolved

              I have a booked a hotel on 8th of July 2021 with Trip ID Trip ID:[protected] and I had to cancel this booking next day for some medical purpose, I have tried to call Cleartrip for know the refund amount but there is no customer phone care phone number in working so I have tried to cancel online when I was canceling this it show the refund amount RS 11700.00 so I have cancelled it, letter I received a email mentioned that the refund amount is Rs 0.00 so I have written a emails and tried to call customer care about it but did not get any response of email or phone.

              please contact to me as soon as possible.
              Jul 16, 2021
              Complaint marked as Resolved 
              Refund Received.
              ClearTrip customer support has been notified about the posted complaint.
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                M
                maddy1221
                Jul 8, 2021
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                Hi,

                I have booked a ticket from Dubai to Doha one way business class. I am offloaded by flight due to immigration issue. My business class ticket is a refundable by fly dubai if it is no show they deduct 400AED and in my case it is offloaded. In any case i should get refund but i am not paid any refund. Cleartrip mention that airline full amount is deducted as penalty.

                if i am approaching flydubai they are asking to contact Cleartrip and Cleartrip ask me to contact flydubai. its really insane and i have trouble resolving the issue from last 3 weeks.

                please kindly do the needful with the correct refund.

                Cleartrip trip id
                Dubai - Doha one-way Trip ID[protected]

                thanks
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                  U
                  Umar Shehzad
                  Jul 6, 2021
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                  Dear
                  I made a booking through cleartrip for Gulf Air with Trip Id.[protected] . Later on i cancel the trip and applied for refund. i received one email dated June 1 2021 where they provide me reference I.D ref:_00D2819oR2._5000K2PXLkc:ref
                  for future mailing regarding refund amount and procedure.
                  I am contacting sending emails but all in vain, not received any response for refund amount or procedure.
                  ClearTrip customer support has been notified about the posted complaint.
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                    S
                    Shoumitra Chakraborty
                    Jul 4, 2021
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                    I am yet to receive my refund. Have shared to bank details in the month of May. No response from the Customer support team.
                    ClearTrip customer support has been notified about the posted complaint.
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                      J
                      Jidish Poovadan
                      Jul 4, 2021
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                      We had booked SpiceJet flight for Mumbai to Delhi sector on 3rd June 2021 (PNR U83WXY). Our tickets were booked via Cleartrip online portal.
                      Due to changes in flight schedule, SpiceJet airlines had provided cancellation and refund option. It has been 1 month now but still now Cleartrip has not refunded the ticket cancellation charges whereas the same has already been processed by SpiceJet.
                      After repeated calls and follow-up with Cleartrip, we are not receiving any honest and straightforward answer from Cleartrip.
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                        K
                        Kiran M ladha
                        Jul 3, 2021
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                        Address: Main market, nawa city

                        Last year I booked a ticket by Cleartrip from go air, but flight canceled due to corona. Go air has refund but I have not received it yet in my account. Please do needful. My trip id is as following.

                        [protected]
                        +1 photos
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                          K
                          Kittuu09
                          Jul 1, 2021
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                          Hi my name is Krishna Mohan chilukoori, from Hyderabad, I have booked my international flight form newcastle uk to Hyderabad and it was booked by cleartrip.com, my cancellation was confermed on ఏప్రిల్ 3rd 2021, first they said 12 working days to refund then దె సైడ్ 45 working days again 60 working days its been almost 90days but still my issue is not resolved, my trip id is[protected]
                          ClearTrip customer support has been notified about the posted complaint.
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                            Muralianaesthesia
                            Jun 30, 2021
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                            Address: Lower parel ( according to google )

                            I had booked round trip from mumbai to belgaum on 26/6/21 trip id :[protected] .due to some issue ticket was not generated and money was deducted from my account sum of rs 18012 .no responsible answer from cleartrip side regarding refund status
                            +2 photos
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                              F
                              Freesia
                              Jun 30, 2021
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                              Address: Freesia Mangaluru

                              I booked Airline ticket through Cleartrip account on 25 th June 2021
                              Amount deducted from my account through Debit card Airline massage showing
                              Unsuccessful (I attached photo of massage)
                              Trip id[protected] &
                              Trip id[protected]
                              +1 photos
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                                T
                                tenzin kunkyab
                                Jun 28, 2021
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                                The worst experience. Have not got my refund yet. First I got the message that I will get my refund in 3 to 12 working days and now clear trip is saying it will take 45 to 50 working days. They are always saying that it's "airline policy".
                                ClearTrip customer support has been notified about the posted complaint.
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                                  R
                                  Rajul Parikh
                                  Jun 28, 2021
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                                  Trip IDS:

                                  [protected]
                                  [protected]

                                  I have been wrongly charged for these tickets for which I do not have a valid confirmation. There is only a partial confirmation and these trips do not show up in my account either.

                                  You are requested to cancel the tickets and refund the amount to my account.

                                  Kindly do the needful and confirm this.

                                  Regards

                                  Rajul Parikh
                                  Contact [protected]
                                  ClearTrip customer support has been notified about the posted complaint.
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                                    S
                                    ssugathan
                                    Jun 27, 2021
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                                    .payment of aed 554 was paid in April refund amount of AED 529 yet to receive its been over 2 months since applied

                                    pls advise status
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                                      N
                                      Nikki Jha
                                      from Delhi, Delhi
                                      Jun 24, 2021
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                                      Amount rs 16334 got deducted while booking but payment was fail fir the same when I contact on yiur customer care number he again took rs2894 by his fraud activity..I want total refund ASAP total amount is 16334(phone pe) +2894( Google pay).
                                      ClearTrip customer support has been notified about the posted complaint.
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                                        R
                                        Racha Ravikumar
                                        from Tumkur, Karnataka
                                        Jun 23, 2021
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                                        I have booked ticket from hyd to Bangalore with trip I'd[protected]
                                        Amount got deducted but transaction failed, did receive money yet please check
                                        ClearTrip customer support has been notified about the posted complaint.
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