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Updated: May 13, 2026
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ClearTrip reviews & complaints page 22

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J
Jidish Poovadan
Jul 4, 2021
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We had booked SpiceJet flight for Mumbai to Delhi sector on 3rd June 2021 (PNR U83WXY). Our tickets were booked via Cleartrip online portal.
Due to changes in flight schedule, SpiceJet airlines had provided cancellation and refund option. It has been 1 month now but still now Cleartrip has not refunded the ticket cancellation charges whereas the same has already been processed by SpiceJet.
After repeated calls and follow-up with Cleartrip, we are not receiving any honest and straightforward answer from Cleartrip.
ClearTrip customer support has been notified about the posted complaint.
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    K
    Kiran M ladha
    Jul 3, 2021
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    Address: Main market, nawa city

    Last year I booked a ticket by Cleartrip from go air, but flight canceled due to corona. Go air has refund but I have not received it yet in my account. Please do needful. My trip id is as following.

    [protected]
    ClearTrip customer support has been notified about the posted complaint.
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      K
      Kittuu09
      Jul 1, 2021
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      Hi my name is Krishna Mohan chilukoori, from Hyderabad, I have booked my international flight form newcastle uk to Hyderabad and it was booked by cleartrip.com, my cancellation was confermed on ఏప్రిల్ 3rd 2021, first they said 12 working days to refund then దె సైడ్ 45 working days again 60 working days its been almost 90days but still my issue is not resolved, my trip id is[protected]
      ClearTrip customer support has been notified about the posted complaint.
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        M
        Muralianaesthesia
        Jun 30, 2021
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        Address: Lower parel ( according to google )

        I had booked round trip from mumbai to belgaum on 26/6/21 trip id :[protected] .due to some issue ticket was not generated and money was deducted from my account sum of rs 18012 .no responsible answer from cleartrip side regarding refund status
        ClearTrip customer support has been notified about the posted complaint.
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          F
          Freesia
          Jun 30, 2021
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          Address: Freesia Mangaluru

          I booked Airline ticket through Cleartrip account on 25 th June 2021
          Amount deducted from my account through Debit card Airline massage showing
          Unsuccessful (I attached photo of massage)
          Trip id[protected] &
          Trip id[protected]
          ClearTrip customer support has been notified about the posted complaint.
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            T
            tenzin kunkyab
            Jun 28, 2021
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            The worst experience. Have not got my refund yet. First I got the message that I will get my refund in 3 to 12 working days and now clear trip is saying it will take 45 to 50 working days. They are always saying that it's "airline policy".
            ClearTrip customer support has been notified about the posted complaint.
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              R
              Rajul Parikh
              Jun 28, 2021
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              Trip IDS:

              [protected]
              [protected]

              I have been wrongly charged for these tickets for which I do not have a valid confirmation. There is only a partial confirmation and these trips do not show up in my account either.

              You are requested to cancel the tickets and refund the amount to my account.

              Kindly do the needful and confirm this.

              Regards

              Rajul Parikh
              Contact [protected]
              ClearTrip customer support has been notified about the posted complaint.
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                S
                ssugathan
                Jun 27, 2021
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                .payment of aed 554 was paid in April refund amount of AED 529 yet to receive its been over 2 months since applied

                pls advise status
                ClearTrip customer support has been notified about the posted complaint.
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                  N
                  Nikki Jha
                  from Delhi, Delhi
                  Jun 24, 2021
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                  Amount rs 16334 got deducted while booking but payment was fail fir the same when I contact on yiur customer care number he again took rs2894 by his fraud activity..I want total refund ASAP total amount is 16334(phone pe) +2894( Google pay).
                  ClearTrip customer support has been notified about the posted complaint.
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                    R
                    Racha Ravikumar
                    from Tumkur, Karnataka
                    Jun 23, 2021
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                    I have booked ticket from hyd to Bangalore with trip I'd[protected]
                    Amount got deducted but transaction failed, did receive money yet please check
                    ClearTrip customer support has been notified about the posted complaint.
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                      R
                      Reymalyn Poula Escalona
                      Jun 21, 2021
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                      To Whom It May Concern,

                      This is to advise the Cleartrip Company that I will refund my ticket (Trip ID:[protected] to your company since our President Dueterte officially announce that the ban for travelling Philippines is extended until June 30, 2021 to prevent the transmission of the coronavirus variant first discovered in India that is circulation widely. Kindly find link below:

                      https://gulfnews.com/uae/flights-between-dubai-and-manila-on-philippine-carriers...⇄

                      My flight should be on June 15, 2021 as attached in this email with an amount of 1, 282.00 AED. In addition, I paid the said amount via credit card.

                      Please send me the necessary procedures on how to refund my money.

                      P.S. I cancelled my ticket once our President announce that UAE is one of the country that they prohibited to enter in the Philippines.

                      Thank you and waiting for your response.

                      Regards,

                      Reymalyn C. Escalona
                      Passenger From UAE to Manila Airport
                      ClearTrip customer support has been notified about the posted complaint.
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                        J
                        Jaggikummi
                        Jun 20, 2021
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                        Dear Sir
                        In continuation of my earlier complaints vide status update no.2873385 regarding refund on cancellation of flight vide trip ID[protected] I received only the partial amount of Rs.40230.00 and the amount booked at GOAir is not received till date. I have enquired with Goair and informed that on 21st May itself they are remitted the amount to the clrartrip, but till, the amount not received from the cleartrip. Kindly look into the matter and take ealy action to refund the same.
                        With regards
                        Jaggikummi
                        ClearTrip customer support has been notified about the posted complaint.
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                          P
                          prince raheja
                          Jun 20, 2021
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                          Last year due to pendemic i cancelled my flight. Airline made a credit shell for me.i lost my job and i dont have money . Firstly i confirmed from Cleartrip mode of refund because airline refund money only to agency. My mode of payment was gift vaucher and i confirmed from Cleartrip how will you pay to me they said we will refund into your Cleartrip wallet. Also i have proof of chat.
                          Then i requested to airline please cancel my credit shell and refund my money. They refunded amount of rs 5088.
                          When i asked from Cleartrip please refund my money they started to make acuses.
                          Please help
                          ClearTrip customer support has been notified about the posted complaint.
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                            C
                            cmmaniar
                            Jun 19, 2021
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                            Address: Vile Parle

                            Dear All,

                            I have been trying to reach Cleartrip for last 5days now to reschedule my international flight. I have just got a call once from Cleartrip and have not heard back since last 4 days. I need an urgent call back for the same failing which I have already initiated a complain with the consumer forum to seek damages from Cleartrip for the mental hardship being caused. Trip id is[protected].

                            My contact numbers are:
                            +91 [protected]
                            +91 [protected]
                            +91 [protected]
                            +91 [protected]
                            ClearTrip customer support has been notified about the posted complaint.
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                              N
                              nehashaw29
                              Jun 18, 2021
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                              I haven't received my refund amount yet from clear Trip.
                              Trip id - [protected]Bangalore to Ranchi return)

                              The trip was cancelled directly by the airline. Amount Rs - 4471
                              After following multiple times with the clear Trip customer care, I am getting the same response as will send the refund within 72 hours. But haven't received the amount yet.

                              Please look into the matter urgently and kindly do the needful as soon as possible.
                              ClearTrip customer support has been notified about the posted complaint.
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                                P
                                Premisha
                                Jun 18, 2021
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                                Address: P2C141, Princeton Estate DLF Phase-V,Gurugram-122002

                                My Cleartrip Trip Id is[protected] Manish Jain) and Trip Id[protected] Deepa Jain). We have canceled tickets and had received an email as a confirmation to credit us a refund in 3 to 12 days. Neither they refund nor update and whenever we call we are given time to wait for 48 hrs.
                                I had suffered and can not bear would ask Cleartrip to pay me back with a full refund with interest of 36%. Also would ask them to pay for consumer harassment ticket cost multiplied by 10, as our compensation.
                                ClearTrip customer support has been notified about the posted complaint.
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                                  G
                                  Gundanna
                                  Jun 16, 2021
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                                  Trip I.D[protected]
                                  I have booked the ticket on 7.6.21 for Bangalore Jaipur for 26.5.21. I made the payment through debit card. I received the message from you payment successful. After some minutes I received mail mentioning PAYMENT FOR THE TRIP BELOW WAS UNSUCCESSFUL AS WE DIDN"T GET A CONFIRMATION FROM YOUR BANK. Till writing of this complaint I have not received payment back I request you please do the needful
                                  ClearTrip customer support has been notified about the posted complaint.
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                                    B
                                    bapi007
                                    from Puruliya, West Bengal
                                    Jun 15, 2021
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                                    I have booked 2 booking and i have both trip id[protected] &[protected] but those ticket not confirmed and i made the payment. i have received a mail partially but not getting ant PNR no. so please get my PNR no.
                                    ClearTrip customer support has been notified about the posted complaint.
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                                    please do it earlier
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                                      J
                                      JITENDRA KERKAR
                                      Jun 14, 2021
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                                      I have received credit note from indigo Amt of Rs 3678/- on 25th March 2021. But till date that amount is not credited in my account. Kindly credit that amount in my account ASAP.
                                      ClearTrip customer support has been notified about the posted complaint.
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                                        A
                                        arpit lokwani
                                        Jun 14, 2021
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                                        Actually I have booked my ticket cleartrip on april end. My Trip ID is [protected].

                                        GoAir was the flight name. Actually Go Air had cancelled their flight on that day. It's been 40 aprox day. My money is still not refunded. I checked with go Air they are saying your money has been sent to Agent - i.e. Cleartrip.

                                        I had called yo support people to Cleartrip, they are saying will be credited soon sir. I am not sure how they are working, because this is not the way private companies should work.

                                        I am attaching the SS for reference.

                                        I will request to higher authorities to look into this matter. As it ruining the image of Cleartrip customers. I am with Cleartrip from last 8 years, booking my all trips with Clear Trip only. But if this is the case then I need to thing twice from booking from Clear trip
                                        ClearTrip customer support has been notified about the posted complaint.
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