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ClearTrip Complaints & Reviews

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Updated: Apr 10, 2026
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ClearTrip reviews & complaints page 22

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M
Muralianaesthesia
Jun 30, 2021
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Address: Lower parel ( according to google )

I had booked round trip from mumbai to belgaum on 26/6/21 trip id :[protected] .due to some issue ticket was not generated and money was deducted from my account sum of rs 18012 .no responsible answer from cleartrip side regarding refund status
ClearTrip customer support has been notified about the posted complaint.
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    F
    Freesia
    Jun 30, 2021
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    Address: Freesia Mangaluru

    I booked Airline ticket through Cleartrip account on 25 th June 2021
    Amount deducted from my account through Debit card Airline massage showing
    Unsuccessful (I attached photo of massage)
    Trip id[protected] &
    Trip id[protected]
    ClearTrip customer support has been notified about the posted complaint.
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      tenzin kunkyab
      Jun 28, 2021
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      The worst experience. Have not got my refund yet. First I got the message that I will get my refund in 3 to 12 working days and now clear trip is saying it will take 45 to 50 working days. They are always saying that it's "airline policy".
      ClearTrip customer support has been notified about the posted complaint.
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        R
        Rajul Parikh
        Jun 28, 2021
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        Trip IDS:

        [protected]
        [protected]

        I have been wrongly charged for these tickets for which I do not have a valid confirmation. There is only a partial confirmation and these trips do not show up in my account either.

        You are requested to cancel the tickets and refund the amount to my account.

        Kindly do the needful and confirm this.

        Regards

        Rajul Parikh
        Contact [protected]
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          S
          ssugathan
          Jun 27, 2021
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          .payment of aed 554 was paid in April refund amount of AED 529 yet to receive its been over 2 months since applied

          pls advise status
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            N
            Nikki Jha
            from Delhi, Delhi
            Jun 24, 2021
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            Amount rs 16334 got deducted while booking but payment was fail fir the same when I contact on yiur customer care number he again took rs2894 by his fraud activity..I want total refund ASAP total amount is 16334(phone pe) +2894( Google pay).
            ClearTrip customer support has been notified about the posted complaint.
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              R
              Racha Ravikumar
              from Tumkur, Karnataka
              Jun 23, 2021
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              I have booked ticket from hyd to Bangalore with trip I'd[protected]
              Amount got deducted but transaction failed, did receive money yet please check
              ClearTrip customer support has been notified about the posted complaint.
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                R
                Reymalyn Poula Escalona
                Jun 21, 2021
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                To Whom It May Concern,

                This is to advise the Cleartrip Company that I will refund my ticket (Trip ID:[protected] to your company since our President Dueterte officially announce that the ban for travelling Philippines is extended until June 30, 2021 to prevent the transmission of the coronavirus variant first discovered in India that is circulation widely. Kindly find link below:

                https://gulfnews.com/uae/flights-between-dubai-and-manila-on-philippine-carriers...

                My flight should be on June 15, 2021 as attached in this email with an amount of 1, 282.00 AED. In addition, I paid the said amount via credit card.

                Please send me the necessary procedures on how to refund my money.

                P.S. I cancelled my ticket once our President announce that UAE is one of the country that they prohibited to enter in the Philippines.

                Thank you and waiting for your response.

                Regards,

                Reymalyn C. Escalona
                Passenger From UAE to Manila Airport
                ClearTrip customer support has been notified about the posted complaint.
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                  J
                  Jaggikummi
                  Jun 20, 2021
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                  Dear Sir
                  In continuation of my earlier complaints vide status update no.2873385 regarding refund on cancellation of flight vide trip ID[protected] I received only the partial amount of Rs.40230.00 and the amount booked at GOAir is not received till date. I have enquired with Goair and informed that on 21st May itself they are remitted the amount to the clrartrip, but till, the amount not received from the cleartrip. Kindly look into the matter and take ealy action to refund the same.
                  With regards
                  Jaggikummi
                  ClearTrip customer support has been notified about the posted complaint.
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                    P
                    prince raheja
                    Jun 20, 2021
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                    Last year due to pendemic i cancelled my flight. Airline made a credit shell for me.i lost my job and i dont have money . Firstly i confirmed from Cleartrip mode of refund because airline refund money only to agency. My mode of payment was gift vaucher and i confirmed from Cleartrip how will you pay to me they said we will refund into your Cleartrip wallet. Also i have proof of chat.
                    Then i requested to airline please cancel my credit shell and refund my money. They refunded amount of rs 5088.
                    When i asked from Cleartrip please refund my money they started to make acuses.
                    Please help
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                      C
                      cmmaniar
                      Jun 19, 2021
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                      Address: Vile Parle

                      Dear All,

                      I have been trying to reach Cleartrip for last 5days now to reschedule my international flight. I have just got a call once from Cleartrip and have not heard back since last 4 days. I need an urgent call back for the same failing which I have already initiated a complain with the consumer forum to seek damages from Cleartrip for the mental hardship being caused. Trip id is[protected].

                      My contact numbers are:
                      +91 [protected]
                      +91 [protected]
                      +91 [protected]
                      +91 [protected]
                      ClearTrip customer support has been notified about the posted complaint.
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                        N
                        nehashaw29
                        Jun 18, 2021
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                        I haven't received my refund amount yet from clear Trip.
                        Trip id -Â [protected]Bangalore to Ranchi return)

                        The trip was cancelled directly by the airline. Amount Rs - 4471
                        After following multiple times with the clear Trip customer care, I am getting the same response as will send the refund within 72 hours. But haven't received the amount yet.Â

                        Please look into the matter urgently and kindly do the needful as soon as possible.
                        ClearTrip customer support has been notified about the posted complaint.
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                          P
                          Premisha
                          Jun 18, 2021
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                          Address: P2C141, Princeton Estate DLF Phase-V,Gurugram-122002

                          My Cleartrip Trip Id is[protected] Manish Jain) and Trip Id[protected] Deepa Jain). We have canceled tickets and had received an email as a confirmation to credit us a refund in 3 to 12 days. Neither they refund nor update and whenever we call we are given time to wait for 48 hrs.
                          I had suffered and can not bear would ask Cleartrip to pay me back with a full refund with interest of 36%. Also would ask them to pay for consumer harassment ticket cost multiplied by 10, as our compensation.
                          ClearTrip customer support has been notified about the posted complaint.
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                            G
                            Gundanna
                            Jun 16, 2021
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                            Trip I.D[protected]
                            I have booked the ticket on 7.6.21 for Bangalore Jaipur for 26.5.21. I made the payment through debit card. I received the message from you payment successful. After some minutes I received mail mentioning PAYMENT FOR THE TRIP BELOW WAS UNSUCCESSFUL AS WE DIDN"T GET A CONFIRMATION FROM YOUR BANK. Till writing of this complaint I have not received payment back I request you please do the needful
                            ClearTrip customer support has been notified about the posted complaint.
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                              B
                              bapi007
                              from Puruliya, West Bengal
                              Jun 15, 2021
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                              I have booked 2 booking and i have both trip id[protected] &[protected] but those ticket not confirmed and i made the payment. i have received a mail partially but not getting ant PNR no. so please get my PNR no.
                              ClearTrip customer support has been notified about the posted complaint.
                              please do it earlier
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                                J
                                JITENDRA KERKAR
                                Jun 14, 2021
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                                I have received credit note from indigo Amt of Rs 3678/- on 25th March 2021. But till date that amount is not credited in my account. Kindly credit that amount in my account ASAP.
                                ClearTrip customer support has been notified about the posted complaint.
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                                  A
                                  arpit lokwani
                                  Jun 14, 2021
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                                  Actually I have booked my ticket cleartrip on april end. My Trip ID is [protected].

                                  GoAir was the flight name. Actually Go Air had cancelled their flight on that day. It's been 40 aprox day. My money is still not refunded. I checked with go Air they are saying your money has been sent to Agent - i.e. Cleartrip.

                                  I had called yo support people to Cleartrip, they are saying will be credited soon sir. I am not sure how they are working, because this is not the way private companies should work.

                                  I am attaching the SS for reference.

                                  I will request to higher authorities to look into this matter. As it ruining the image of Cleartrip customers. I am with Cleartrip from last 8 years, booking my all trips with Clear Trip only. But if this is the case then I need to thing twice from booking from Clear trip
                                  ClearTrip customer support has been notified about the posted complaint.
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                                    M
                                    Mohamed Hassan ABd
                                    Jun 12, 2021
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                                    Resolved

                                    Address: DUBAI
                                    Website: CLEARTRIP

                                    I booked my ticket on FEB 2020 . I am waiting for my refund more than 1 year. But until now I did not receive any refund from clear trip side. I submitted my BANK DETAILS & also the other details of which was requested from their side. Still they are sending email like " THEY ALREADY FORWARD TO CONCERN TEAM & WILL UPDATE SOON ". I replied them more than 50times within this one year & received this same email more than 5 to 6 times .

                                    Also I called customer care support many times, they are telling the same .

                                    Waiting for the positive response from your side .
                                    Jul 3, 2021
                                    Complaint marked as Resolved 
                                    Finally after more calls & emails to the cleartrip, I got my partial refund ( i.e., From DXB - MAA ticket fare) of my Two way ticket . Thanks for the clear trip team for your support .I was continuously follow-up the team & they also provide me updates of my refund with kind words. If they are not picking the line, please call this alternate number +9714 8754545 (if you are in UAE) Or otherwise try to contact them through the Online Cleartrip Support Center page with the help of your Trip ID. Now I need to wait for my OMAN AIR ticket Refund ...
                                    ClearTrip customer support has been notified about the posted complaint.
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                                      K
                                      kabeerkk
                                      Jun 11, 2021
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                                      Address: UAE

                                      Its beeen more than 2 years i have not received full refund of my tickets with cleartrip .. Received only 1080 AED out of 3960 AED..
                                      ClearTrip customer support has been notified about the posted complaint.
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                                        T
                                        tonester
                                        Jun 2, 2021
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                                        TRIP ID[protected] TRIP NAME Dubai - London return

                                        Flight was cancelled March 2020. I have been informed that I could obtain a refund but still I wait. I assume that you have no intention of paying this but still.

                                        Mr A Fitzpatrick +[protected]
                                        nthn.[protected]@gmail.com
                                        ClearTrip customer support has been notified about the posted complaint.
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