ClearTrip Complaints & Reviews

Its almost 3 months since my flight was cancelled till now didn't receive my refund

I am trying to change my open ticket with clear trip as i cannot do it directly from airline (As original ticket booked from clear trip). Since morning i have sent them four numbers 3 international and 1 indian number. I am getting calls from everyone on all the numbers but they are telling me that they could not reach on any of my numbers. Whatever email i am writing to them i am getting same response "please give alternate number" i am stuck because of them. They are least bothered to read my mail and reply.
I cannot even talk to one of their executives. I have made more than 01 international calls on their customer care but its only a recorded message that we have shifted everything online. Kindly visit our website. They do not have any other option. I don't know why and what they want to talk to me, which they couldnt take on email in writing.

Hi i cannot login for customer support my email id was wrong. I have sent many email for customer support but no update / thank you for contacting cleartrip support. This support id is not functional anymore.
Cleartrip account show no booking yet / email id / trip id is wrong. Can some take curtsy to update this issue
How can i proceed my request for a complete cancellation on which i could get a full refund, and what will be the time frame for a refund to be done. Update update

My ticket is refundable travel date is past due to covid-19

I had reschedule my flight by direct airlines website. That time fare is low comparison previous booking. My trip id[protected] email id - [protected]@gmail.com. I am not recived my refund amount rs. 2370
Kindly check my status by previous booking date is 04 july 2020. Reschedule date is 19 july 2020.

Hello there,
My pnr is qg242s and my trip id is[protected]
Indigo has confirmed that they had made the refund to cleartrip on 24th of may 2020 at morning 10:40. But i still not get my refund yet. I try to contact so many of times but no response. Always a computer generated message forwarded to me. Kindly tell me the exact date and time on which you'r going to make my refund. As i needed money. If you'r not respond this mail properly then i will surely take strict action against your company and sue your company.

Last may 2020. I send them email to cancel and refund my ticket. But until now. I did not received anything. They said me email same messages.. Please help me.

On line air ticket booking done - details are below mentioned
Ticket trip id :[protected]
Mumbai to austin on saturday 01 aug 2020
Delta (Operated by airfrance) 2 tickets
1. Prashant mahadik ticket no. 006-[protected]
2, rajashree mahadik ticket no. 006-[protected]

At the airport airfrance has refused to take us on board saying gc card holders can't travel to usa.
Support numbers of cleartrip / delta airline/ france airlines are not reachable and our total ticket amount of rs. 1, 35, 516/- is in not refunded.

I had tried booking flight from nagpur to pune on[protected] with trip id[protected].

The amount has been debited from my account but the booking could not be completed. The refund has been initiated but is still not credited to my account.

There is no customer support available.

I had to cancel myflight from jorhat to nagpur at cleartrip with trip id[protected]. Pnr xqbnwh.
1. They hve not refunded my money.
2. They are not responding to my calls.
3. On contacting indigo airlines they say they had refunded my money months back.
Please help
Name subhajit bhuyan.
Contact no.[protected]

Trip i'd[protected]. Bank says amount credit merchant account. But not booking flight ticket. Please clear this booking and refund money

I booked a ticket in Cleartrip for my mom last Feb 2020, MNL-DXB-MNL. But due to Covid19 I received an email (May 7 2020) from them that the flight has been cancelled and that I will received the full amount of 1704 AED, which will take 60 days to be processed. It's almost 3 months and unfortunately I haven't received any concrete answers/reply regarding the refund. I've tried sending messages on their social media accounts, but I'm receiving automatic reply only.

Cleartrip booking id:[protected] pnr : ujc47b

I have been requesting clear trip to initiate the refund for airline booking with vistara.

Before nationwide lockdown, vistara gave full refund to tickets booked after a certain date. And since my booking fell in that time frame, i called up vistara to cancel the tickets. They confirmed the cancellation and asked me to get in touch with cleartrip for refund.

But since then, i have not received any refund and has been struggling to hear from them.'

Please kindly help me in this situation.

Gud evening sir... I have booked my ticket from srinagar to chandigarh on 18th june. But my ticket booking in unsuccessfull but the amount of ticket is deducted from my account. Afterwards there is message from cleartrip yur money will be refunded in 3to 12 working days but today is 30th july. Its about to one and half month but there is no refund from yur side.
Sir its my humble request to please look into this matter and refund my money as soon as possible.
Regards!

Trip id = [protected]

Not getting refund as trying from many days not got refund as the period given under the policy is also over though not got the refund as i also ask to your supervisor Vijay Mishra he is telling that nothing lies in his hand he said that the issue is made to your finance team but they are not at all interested in trying to resolve the issue i have call them today as i have lapse the period of 10 working days but till on the 14 working day they have not refunded the money.today is[protected] i am trying since last thursday (i.e 9th working day )to get ARN no. so they told me to wait for 24 hrs on friday when i called your executive tells me that your refund has been initiated but has been reverse due to technical error my money refunded on friday they are telling me on the friday that they are doing my case on priority but till sunday the issue was not resolved then i further called them on monday i had a talk with vinayak an other supervisor he told me that he had talk to finance team talk they have will be transfering my refund on by monday evening also he taold me to wait for 24 to 48hrs then i waited on wednesday when i called then they told me that till now refund has not been initiated as it was the 13th working day then again i talk to supervisor named vijay mishra he tells me that he can't do anything as the refund is pending from the finance team so he told me that he is mailing them but it takes 24to 48 hrs to reply from them (as they are very busy but cannot transfer the refund on time) then till now on the 14th day i am not getting the refund.

Respected
Consumer Forum
I booked a online IndiGo air ticket from Cleartrip.Then I changed my travel date on 1st October 2020 when my ticket price was some decreased so some amount Rs.1053/- was supposed to be returned But it was going to be three months and I didn't get the money.Indigo say they sent the money to the agent Cleartrip but Cleartrip did not give me the refund.Then I sent a lot of mails. They said they would pay in seven to ten days but I haven't given it yet. Even if I send another mail, no one is replying. What should I do now? Please tell me I am sending all the documents along with it.My Cleartrip TRIP ID[protected]

I had book my flight from mumbai to gorakhpur and gorakhpur to mumbai. My flight was canceled due to covid 19 but i have not received my money. I have spoke with spice jet also and he is refunded to cleartrip.

My pnr no. - nbfpfj
My trip id is[protected]
Kindly need your help.

Thanks
Ashutosh patel
[protected]

I had booked the trip with clear trip but due to covid the trip got cancelled

Indigo has already payed clear trip the amount on 7th july

And got message from clear trip that the amount will be reimbursed in 7 working days

More than 12 days now still the ammt is not got in my account

Frustrated by trying to connect with clear trip

My trip id[protected]

Regards
Rohan

I had booked flight ticket from mumbai to rajkot with spice jet through clear trip having trip id[protected] the said flight was cancelled by the airline due to covid pendemic and the full refund is processed by the airline and transfered to cleartrip on 18th june 2020 but still i have not received any rtefund nor any confirmation on my status of refund from cleartrip inspite of my repeted follow up with cleartrip and also the have no customer care help line active where i can call them and resolve my issue

My twitter handle- https://twitter.com/arpytaa

I've checked with Spicejet(PNR W89GWI) and Indigo(PNR UPBP3U) and both have confirmed that full refund has been credited to the agency but I have not received my refund in past four months. I have contacted the Cleartrip multiple times but they just ignored my concern and now my money is stuck with them.
Cleartrip doesn't have a functional email support, their call doesn't work, there is no live chat option where one can reach out to them hence I have been contacting them via Twitter. I have tweeted more than 10 times but their customer support does not help and they just ignored my concern and every time they just told me to cancel it through website. I told them that I tried getting the refund through their website but it doesn't have any option hence I am raising a complaint. I should be getting the full refund(not credit shell) as both the airlines have credited full amount to Cleartrip.

Dear sir
My name is chegireddy bhaskar reddy i am in army i am flight booking through sbi upi dt 05/06/20 jurny date is 16/06/20 pnr no is pqmhqe but my flight is cancelled indigo airlines is also issued credit note no tn2202106aa91693 dated 14/jun/20
But my flight cancellation refund amount is not credited clear trip through sbi upi please request refund my amount
Thank you your faithfully
Chegireddy bhaskar reddy