Claimed

ClearTrip Complaints & Reviews

1
Updated: Apr 10, 2026
Complaints 3060
Resolved
288
Unresolved
2772
Contacts

File a complaint to ClearTrip

Having problems with ClearTrip?

File a complaint and get it resolved by ClearTrip customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ClearTrip reviews & complaints page 43

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sanjdcool
Jul 1, 2020
Report
Copy

Website: www.cleartrip.com

Ceartrip is cheating consumer with false flexify ticket that charge 250 more prices than the normal rate of the ticket.
When it comes to using the ticket to change the flight schedule consumer can't change it with no available any customer support.
ClearTrip customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    Yamini Talele
    Jul 1, 2020
    Resolved
    Report
    Copy
    Resolved

    Please delete my complete cleartrip account asap. Email id swt. [protected]@gmail.com
    Jul 2, 2020
    Complaint marked as Resolved 
    I found option to delete my account.
    ClearTrip customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Arafali
      Jun 29, 2020
      Report
      Copy

      I booked my flight from lucknow to srinagar with pnr KM752N but it was cancelled and emailed that it will be refunded but now they have neither refunded the amount nor responding to emails and direct messages
      ClearTrip customer support has been notified about the posted complaint.
      Dear Sir,

      PNR NO[protected].I have booked my round about ticket for my trip to Bangalore on 17.3.21 and return 19.3.21 then rescheduled it to 24.3.21--26.3.21.As per the flexy fly terms I am entitled to get a certain amount as refund amount. Usually the refund will be effected through the bank account from which the payment was made. This time you seem to complicate the process .Please refund my amount through the account detailed below.
      Dr.P.Jeyaprakash Narayanan,
      Ac No.[protected], State Bank of India, Arumbakkam (Br), Chennai 600106,
      IFS CODE:SBIN0006495SWIFT
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Annecabrera03
        Jun 29, 2020
        Report
        Copy

        I cancelled my flight to baku (Azerbaijan airlines) last march 2020 due to pandemic. They promised me that they will process the payment and wait until 100 days. So the promised date is 23 june 2020 says that the refund will be initiated. Until now they did not process the refund and the money was not refunded to my account. I am really unsatisfied with the cleartrip in regards with this handling of refunds. Its inappropriate and unacceptable!
        ClearTrip customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ruzhel
          Jun 29, 2020
          Report
          Copy

          refund status of my ticket

          Address: AL TTay ,Dubai UAE

          It's been 4 or 5 months i was waiting for my refund. Until now, i didn't receive any update from your side.

          I keep sending an email every week but i am not able to get any information or reply regarding my issue.

          Please do the needful and update me on what is the status of my refund.
          And your email for customer service is not a working email.

          Thank you...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          A
          atgraj
          from Bengaluru, Karnataka
          Jun 28, 2020
          Report
          Copy

          Cleartrip it has been 3 months but i have not received the refund of my canceled flights due to covid19. Yatraofficial refunded very soon. But cleartrip is not providing the refund. Whereas airline as already refunded the amount to cleartrip. Customer care no. Is also not working from so long. My booking pnrs are kldr3q and ngeh9c
          ClearTrip customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Caisip Julie Anne
            Jun 28, 2020
            Report
            Copy

            Dear cleartrip when will I receive my refund..my neighbor recieve they're refund on March why for me it's taking long time ..the ticket was cancelled by airline also Saudi Airline same as to my neighbor ticket why mine till now I did not receive refund you send mail before after I filled my refund that I will wait only for 5-7 days what happen it's already 4months now.
            ClearTrip customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shahswat
              Jun 27, 2020
              Report
              Copy

              I have cancelled a ticket with trip id [protected] on 21st april on cleartrip. It was an international trip ticket. Now it has been more than 2 months that i am waiting for an update that when i will get my money back. I have been writing to the cleartrip customer care also. But i always get a response that we are working on it. How much more time is it required for the company to refund money not sure
              ClearTrip customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Deepshikha_Singh28
                Jun 27, 2020
                Report
                Copy

                I have booked the flight for 28th march booked on 18th march 2020 but lockdown started on 24 th march midnight after which all flights where automatically cancelled and received cancellation confirmation n 26th march after so many follow ups and and escalation still have not received the payment back. Need help
                Pnr for travel: sfpdui
                Trip id: [protected]
                ClearTrip customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Ms. Biswas
                  Jun 26, 2020
                  Report
                  Copy

                  I paid rs. 11462/- on 23rd june 2020 to book a air ticket, my bank account has been debited and the amount has been transferred to cleartrip account. I have written to cleartrip also with transaction details. Also another problem which i experienced that their customer care number not providing any support to customer. We have to only go through cleartrip website where i could not find any option to register my complaint. I wrote to customercare email id but yet not received any update from them.

                  Requesting cleartrip to refund my amount at the earliest.
                  ClearTrip customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    PUNIT S.
                    Jun 25, 2020
                    Report
                    Copy

                    Address: Noida
                    Website: www.cleartrip.com

                    Hi,
                    This is regarding the poor services of www.cleartip.com
                    I booked a return ticket from delhi to bagdogra (Trip id[protected]
                    Due to covid, my return flight and hotel booking got cancelled. I tried to contact cleartrip many times to get some alternate way to postpone the ticket but their lousie customer services never responded.

                    The worst part is that they also deducted money for all 4 tickets. I realized that we do not need such cunning middlemen for bookings. Airline is the ultimate authority and we should directly book tickets from it. My entire money got wasted, i could have saved some had i not been with cleartrip.

                    From my side, there is a big no to cleartrip in future. Beware of such cheats who run away when you really need them.

                    Thanks
                    ClearTrip customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mohan Ramkishan Yadav
                      Jun 23, 2020
                      Report
                      Copy

                      Clear trip not responding on mails and not giving the refund.. I cancelled the ticket with 24 hours. Airlines already have processed the refund to cleartrip but this clear trip and not giving the refund
                      ClearTrip customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        yogeshpanjwani1234
                        from Hāora, West Bengal
                        Jun 23, 2020
                        Report
                        Copy

                        Website: www.cleartrip.com/accounts/trips/2006202882?support_widget=true

                        I have booked a ticket from kanpur to ahmedabad for 1 july for 2 people

                        1) wife - divya
                        2) daughter - omi

                        I have entered my wife name as divya yogesh panjwani, now because of some issue, this is coming as yogesh panjwani.

                        I have requested them multiple times to change the name and enter divya as first name and yogesh as middle name.

                        But they are literally denying that.

                        So i am raising a formal complain this.
                        ClearTrip customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ashutoshpatel
                          Jun 23, 2020
                          Report
                          Copy

                          I have book my flight ticket from mumbai to gorakhpur (Spice jet) my pnr number is nbfpfj my ticket amount is 10009. My flight was canceled due to covid -19 but clear trip refund my amount only 759 rupees. I have spoke with spice jet so customer care is telling that i have refund your ticket amount to clear trip agency.

                          Kindly help on that part.

                          Thanks
                          Ashutosh patel
                          [protected]
                          ClearTrip customer support has been notified about the posted complaint.
                          Jun 24, 2020
                          Updated by Ashutoshpatel
                          No update yet
                          Jun 29, 2020
                          Updated by Ashutoshpatel
                          Dear team,

                          Not any update. Kindly help.

                          Regards
                          Ashutosh patel
                          [protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rishikant Rajdeepak
                            Jun 22, 2020
                            Report
                            Copy

                            I rescheduled my flight (Indigo) via cleartrip from June 12 to July 25.

                            The ticket is confirmed and a refund amount of Rs 3000 approx. was mentioned.

                            I rechecked my itinerary in cleartrip website, the amount regarding refund was not mentioned anywhere.

                            I tried to contact cleartrip, but could not. The "cleartrip support" is not working and I can not contact via phone.

                            So I mailed to "[protected]@cleartrip.com" regarding the issue.

                            I got reply that "online amendment failed and flight was as per original schedule". So, "no refund" will be initiated by Indigo.

                            I have the ticket which is scheduled on July 25 via Indigo.

                            Please resolve my issue. I want my refund back and also my flight should be on July 25.

                            This complain is against "Cleartrip".

                            My Trip ID:[protected]
                            ClearTrip customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Julius balmeo
                              Jun 22, 2020
                              Report
                              Copy

                              Address: Dubai UAE

                              I have cancelled my flights to Cleartrip due to airline cancelled on 22 March 2020 but for past 3 months I haven’t received my refund.
                              Please help me.
                              Thank you
                              ClearTrip customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Deepak Talreja
                                from Bengaluru, Karnataka
                                Jun 21, 2020
                                Report
                                Copy

                                Address: Mumbai

                                I have been followup with cleartrip thru their email since 20th mar, 2020 as trip was cancelled for both sides on 12th march, 2020 due to covid-19. However i have got one side amount, but not for another. This is very disappointing to say even after about 20+ mails given and indigo mails confirmation also given that indigo has already refund my amount, but cleartrip is denying that indigo is not reverting about my trip / pnr and wasting my time & energy for my hard earned money about 20k.
                                ClearTrip customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  pan0
                                  Jun 20, 2020
                                  Report
                                  Copy

                                  Trip id:[protected]
                                  I had booked a flight from bengaluru to mumbai for travel on 30th june. When i tried to do web check in i see that go air has changed the flight date and timing. I am trying to contact cleartrip for changing the flight but no one is answering the phone. It just goes into automated voice messages. Even on website, the system shows an error while trying to change the flight. I just want a refund of the entire amount as i am totally dis satisfied with cleartrip
                                  ClearTrip customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sibaprasad Patra
                                    Jun 20, 2020
                                    Report
                                    Copy

                                    I booked an air ticket blr to ccu on 12th may 2020 in the name of my daughter debarati patra. An amount of ₹4720 was deducted from my account and later on i got a message stated payment was unsuccessful as my didn't confirm it and if payment is deducted it will be refunded within 3-12 days.
                                    I have been frequently following up with my home branch adra drm branch for refund from past 1 month. Lastly i lodged a complain online on sbi customer care about this matter and received ticket no [protected].
                                    I am requesting you to refund the amount has been deducted.
                                    ClearTrip customer support has been notified about the posted complaint.
                                    Jul 04, 2020
                                    Updated by Sibaprasad Patra
                                    I pray to CLEAR TRIP PVT LTD that, please refund the money which is deducted my account and resolve the issue.My mobile no [protected], .SBI /DRM Branch, A/c NO [protected]/

                                    Jul 04, 2020
                                    Updated by Sibaprasad Patra
                                    All the valid document are provided, so please refund the money and solve the issue.

                                    Jul 04, 2020
                                    Updated by Sibaprasad Patra
                                    Issued invalid Air ticket BLR to CCU without PNR number.

                                    Jul 04, 2020
                                    Updated by Sibaprasad Patra
                                    Payment details slip

                                    Jul 04, 2020
                                    Updated by Sibaprasad Patra
                                    Transaction reference number[protected]. So, please resolve the issue, and refund the amount.
                                    Jul 04, 2020
                                    Updated by Sibaprasad Patra
                                    I want to contact several times customer care and customer support no, but unsuccessful because it is invalid no, and no option to register my complain in said website in CLEAR TRIP PVT LTD..So please resolve the issue.
                                    Jul 04, 2020
                                    Updated by Sibaprasad Patra
                                    I appeal to CLEAR TRIP PVT LTD that all the valid document are provided, so please resolve the issue.
                                    Jul 10, 2020
                                    Updated by Sibaprasad Patra
                                    I appeal to CLEAR TRIP PVT LTD that please refund the money which is deducted from my account and.resolve the issue and discuss the matter, urgently, thanks.k
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rahant chakma
                                      Jun 19, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: SURYA ROSHNI LTD, VILL BHUVAD,CADER COLONY

                                      My PNR M8C39C OR TRIP ID[protected] till date I have not received my refund money. 90days completed. Spicejet already refunded to cleartrip.

                                      Regards
                                      Rahant chakma
                                      [protected]
                                      Jun 19, 2020
                                      Complaint marked as Resolved 
                                      PNR M8C39C Trip id 191208634610 Ahmedabad to Dibrugarh my email [email protected]
                                      ClearTrip customer support has been notified about the posted complaint.
                                      Jun 19, 2020
                                      Updated by Rahant chakma
                                      Till date I have not received my refund
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit