ClearTrip Complaints & Reviews

Hi,
This is regarding the poor services of www.cleartip.com
I booked a return ticket from delhi to bagdogra (Trip id[protected]
Due to covid, my return flight and hotel booking got cancelled. I tried to contact cleartrip many times to get some alternate way to postpone the ticket but their lousie customer services never responded.

The worst part is that they also deducted money for all 4 tickets. I realized that we do not need such cunning middlemen for bookings. Airline is the ultimate authority and we should directly book tickets from it. My entire money got wasted, i could have saved some had i not been with cleartrip.

From my side, there is a big no to cleartrip in future. Beware of such cheats who run away when you really need them.

Thanks

Clear trip not responding on mails and not giving the refund.. I cancelled the ticket with 24 hours. Airlines already have processed the refund to cleartrip but this clear trip and not giving the refund

I have booked a ticket from kanpur to ahmedabad for 1 july for 2 people

1) wife - divya
2) daughter - omi

I have entered my wife name as divya yogesh panjwani, now because of some issue, this is coming as yogesh panjwani.

I have requested them multiple times to change the name and enter divya as first name and yogesh as middle name.

But they are literally denying that.

So i am raising a formal complain this.

I have book my flight ticket from mumbai to gorakhpur (Spice jet) my pnr number is nbfpfj my ticket amount is 10009. My flight was canceled due to covid -19 but clear trip refund my amount only 759 rupees. I have spoke with spice jet so customer care is telling that i have refund your ticket amount to clear trip agency.

Kindly help on that part.

Thanks
Ashutosh patel
[protected]

I rescheduled my flight (Indigo) via cleartrip from June 12 to July 25.

The ticket is confirmed and a refund amount of Rs 3000 approx. was mentioned.

I rechecked my itinerary in cleartrip website, the amount regarding refund was not mentioned anywhere.

I tried to contact cleartrip, but could not. The "cleartrip support" is not working and I can not contact via phone.

So I mailed to "[protected]@cleartrip.com" regarding the issue.

I got reply that "online amendment failed and flight was as per original schedule". So, "no refund" will be initiated by Indigo.

I have the ticket which is scheduled on July 25 via Indigo.

Please resolve my issue. I want my refund back and also my flight should be on July 25.

This complain is against "Cleartrip".

My Trip ID:[protected]

I have cancelled my flights to Cleartrip due to airline cancelled on 22 March 2020 but for past 3 months I haven’t received my refund.
Please help me.
Thank you

I have been followup with cleartrip thru their email since 20th mar, 2020 as trip was cancelled for both sides on 12th march, 2020 due to covid-19. However i have got one side amount, but not for another. This is very disappointing to say even after about 20+ mails given and indigo mails confirmation also given that indigo has already refund my amount, but cleartrip is denying that indigo is not reverting about my trip / pnr and wasting my time & energy for my hard earned money about 20k.

Trip id:[protected]
I had booked a flight from bengaluru to mumbai for travel on 30th june. When i tried to do web check in i see that go air has changed the flight date and timing. I am trying to contact cleartrip for changing the flight but no one is answering the phone. It just goes into automated voice messages. Even on website, the system shows an error while trying to change the flight. I just want a refund of the entire amount as i am totally dis satisfied with cleartrip

I booked an air ticket blr to ccu on 12th may 2020 in the name of my daughter debarati patra. An amount of ₹4720 was deducted from my account and later on i got a message stated payment was unsuccessful as my didn't confirm it and if payment is deducted it will be refunded within 3-12 days.
I have been frequently following up with my home branch adra drm branch for refund from past 1 month. Lastly i lodged a complain online on sbi customer care about this matter and received ticket no [protected].
I am requesting you to refund the amount has been deducted.

My PNR M8C39C OR TRIP ID[protected] till date I have not received my refund money. 90days completed. Spicejet already refunded to cleartrip.

Regards
Rahant chakma
[protected]

I am jaypal mehta my flight is ranchi to mumbai on 03/06/2020 9:30 pnr no. Is eh31fp trip id[protected]
I cancel my ticket on 04/06/2020
But refundable is not giving me at this time

My family trip to uae has been cancelled due to covid-19 and all flights have been cancelled. The travelling dates was 01-apr-2020 (Cok-auh) and 30-may-2020 (Auh-cok)
After several attempts i could talk to the clear trip customer support personnel on 07-jun-2020 regarding my air tickets refund and the customer support lady agreed to giving me the complete amount of cok-auh fare received from indigo airlines (Find attachment sent by...

Trip ID[protected]
Actually I didnt travel from Trivandrum to Sharjah due to the Unavailability of flight services and cancelled by Indigo airlines. When I enquired about the status of my ticket refund with Indigo, they said that they have already initiated on March itself.. They advised me to contact with the agent.. But cleartrip is simply set up and sending auto replies and today I got a mail mentioning that Total refund amount is AED 0?? How can it possible ? Unprofessional and irresponsible customer service..

I did not recieved the trip id on email to cancel my ticket

I booked my tickets from Sharjah to Trivandrum in Indigo Airlines through Cleartrip on November 2019. Myself and my wife travelled from Sharjah to Trivandrum on 28th February 2020. Return date was 28th March 2020. Due to covid19 pandemic, intl flight services temporarily suspended and therefore Indigo flight services stopped my trip was cancelled by airlines. I claimed my return ticket refund and as per Indigo airlines, they have already initiated my ticket fare refund on March Itself. When I inquired about the status of my refund with Cleartrip, they said that this refund status is still under processing. Now there is no call attending services, instead we should contact through online. But whenever we ilI contact them through online, will receive auto reply set only for the last three month. No clear information and professional response from them. Already 90 days completed, and still waiting for the refund amount.

On12th may 2020, 1booked a air ticket from blr to ccu through clear trip pvt ltd according to the trip id[protected] and, i was charged 4720/. But later on i received a text from clear trip pvt ltd that the payment was unsuccessful and my bank didn't confirm it. As a result i am unable to book my ticket. So please refund my money.

I request for cancel ticket refund amount. My ticket pnr no. Rv8teh & journey date 13.06.20. & trip id [protected].
Please provide my refund amount.
Thanking you.

Dear cleartrip i receive your email regarding my compalin and i recieve also a message from saudi airline regarding my compalin and they told me to contact you guys.
And also i have neighbors that purchase there ticket with you there flight is march 20, 2020 there flights cancelled by saudi airline also as soon as they recieve the email from saudi airline that the flight was cancelled due to covid they requested refund on you and they get there refund on march 22, 2020 what's the difference between them and mine as soon as i receive the email also march 14, 2020, i already requested refund to you but until now i'm not receiving my refund 3months i've waited and for them 2weeks you refund already that is why i don't believe that the problem was on saudi airline side because if it's from airline side my neighbors did not get there refund back.

I have been going to and fro with cleartrip since 3 months now about our cancelled flight and they have not responded at all. Emirates cancelled our flight to the us in march 2020. We also cancelled out flight on the cleartrip app right then after speaking with emirates call centre who had confirmed a full refund.

At that time when emirates cancelled the flights, i was informed categorically by the airlines directly that we are eligible for a full refund and that we should ask cleartrip to initiate the same.

Without our permission cleartrip converted this to an open ticket and in spite of writing to them repeatedly to simply refund, they kept ignoring our mail / message.

We always asked for a full cancellation and refund since march 2020. We are just fed up of writing this again and again.

I am truly feeling cheated out of my money by cleartrip.

Simply cannot understand this absolute lack of integrity and honesty on the part of cleartrip. Please let me know who i can speak with about my issue. I need to speak with a senior authority now, things have gotten out of hand.

Sir meri trip id[protected] h jo 14 april ko cancel ho gayi thi aur uska refund nhi huaa hai sir please refund karvane ki karpa kare