ClearTrip Complaints & Reviews

I cancelled my flight to baku (Azerbaijan airlines) last march 2020 due to pandemic. They promised me that they will process the payment and wait until 100 days. So the promised date is 23 june 2020 says that the refund will be initiated. Until now they did not process the refund and the money was not refunded to my account. I am really unsatisfied with the cleartrip in regards with this handling of refunds. Its inappropriate and unacceptable!

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Address: AL TTay ,Dubai UAE

It's been 4 or 5 months i was waiting for my refund. Until now, i didn't receive any update from your side.

I keep sending an email every week but i am not able to get any information or reply regarding my issue.

Please do the needful and update me on what is the status of my refund.
And your email for customer service is not a working email.

Thank you...

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Cleartrip it has been 3 months but i have not received the refund of my canceled flights due to covid19. Yatraofficial refunded very soon. But cleartrip is not providing the refund. Whereas airline as already refunded the amount to cleartrip. Customer care no. Is also not working from so long. My booking pnrs are kldr3q and ngeh9c

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Dear cleartrip when will I receive my refund..my neighbor recieve they're refund on March why for me it's taking long time ..the ticket was cancelled by airline also Saudi Airline same as to my neighbor ticket why mine till now I did not receive refund you send mail before after I filled my refund that I will wait only for 5-7 days what happen it's already 4months now.

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I have cancelled a ticket with trip id [protected] on 21st april on cleartrip. It was an international trip ticket. Now it has been more than 2 months that i am waiting for an update that when i will get my money back. I have been writing to the cleartrip customer care also. But i always get a response that we are working on it. How much more time is it required for the company to refund money not sure

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I have booked the flight for 28th march booked on 18th march 2020 but lockdown started on 24 th march midnight after which all flights where automatically cancelled and received cancellation confirmation n 26th march after so many follow ups and and escalation still have not received the payment back. Need help
Pnr for travel: sfpdui
Trip id: [protected]

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I paid rs. 11462/- on 23rd june 2020 to book a air ticket, my bank account has been debited and the amount has been transferred to cleartrip account. I have written to cleartrip also with transaction details. Also another problem which i experienced that their customer care number not providing any support to customer. We have to only go through cleartrip website where i could not find any option to register my complaint. I wrote to customercare email id but yet not received any update from them.

Requesting cleartrip to refund my amount at the earliest.

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Address: Noida

Website: www.cleartrip.com

Hi,
This is regarding the poor services of www.cleartip.com
I booked a return ticket from delhi to bagdogra (Trip id[protected]
Due to covid, my return flight and hotel booking got cancelled. I tried to contact cleartrip many times to get some alternate way to postpone the ticket but their lousie customer services never responded.

The worst part is that they also deducted money for all 4 tickets. I realized that we do not need such cunning middlemen for bookings. Airline is the ultimate authority and we should directly book tickets from it. My entire money got wasted, i could have saved some had i not been with cleartrip.

From my side, there is a big no to cleartrip in future. Beware of such cheats who run away when you really need them.

Thanks

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Clear trip not responding on mails and not giving the refund.. I cancelled the ticket with 24 hours. Airlines already have processed the refund to cleartrip but this clear trip and not giving the refund

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Website: www.cleartrip.com/accounts/trips/2006202882?support_widget=true

I have booked a ticket from kanpur to ahmedabad for 1 july for 2 people

1) wife - divya
2) daughter - omi

I have entered my wife name as divya yogesh panjwani, now because of some issue, this is coming as yogesh panjwani.

I have requested them multiple times to change the name and enter divya as first name and yogesh as middle name.

But they are literally denying that.

So i am raising a formal complain this.

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I have book my flight ticket from mumbai to gorakhpur (Spice jet) my pnr number is nbfpfj my ticket amount is 10009. My flight was canceled due to covid -19 but clear trip refund my amount only 759 rupees. I have spoke with spice jet so customer care is telling that i have refund your ticket amount to clear trip agency.

Kindly help on that part.

Thanks
Ashutosh patel
[protected]

ClearTrip customer support has been notified about the posted complaint.

Jun 24, 2020

Updated by Ashutoshpatel No update yet

Jun 29, 2020

Updated by Ashutoshpatel Dear team,

Not any update. Kindly help.

Regards
Ashutosh patel
[protected]

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I rescheduled my flight (Indigo) via cleartrip from June 12 to July 25.

The ticket is confirmed and a refund amount of Rs 3000 approx. was mentioned.

I rechecked my itinerary in cleartrip website, the amount regarding refund was not mentioned anywhere.

I tried to contact cleartrip, but could not. The "cleartrip support" is not working and I can not contact via phone.

So I mailed to "[protected]@cleartrip.com" regarding the issue.

I got reply that "online amendment failed and flight was as per original schedule". So, "no refund" will be initiated by Indigo.

I have the ticket which is scheduled on July 25 via Indigo.

Please resolve my issue. I want my refund back and also my flight should be on July 25.

This complain is against "Cleartrip".

My Trip ID:[protected]

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Address: Dubai UAE

I have cancelled my flights to Cleartrip due to airline cancelled on 22 March 2020 but for past 3 months I haven’t received my refund.
Please help me.
Thank you

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Address: Mumbai

I have been followup with cleartrip thru their email since 20th mar, 2020 as trip was cancelled for both sides on 12th march, 2020 due to covid-19. However i have got one side amount, but not for another. This is very disappointing to say even after about 20+ mails given and indigo mails confirmation also given that indigo has already refund my amount, but cleartrip is denying that indigo is not reverting about my trip / pnr and wasting my time & energy for my hard earned money about 20k.

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Trip id:[protected]
I had booked a flight from bengaluru to mumbai for travel on 30th june. When i tried to do web check in i see that go air has changed the flight date and timing. I am trying to contact cleartrip for changing the flight but no one is answering the phone. It just goes into automated voice messages. Even on website, the system shows an error while trying to change the flight. I just want a refund of the entire amount as i am totally dis satisfied with cleartrip

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I booked an air ticket blr to ccu on 12th may 2020 in the name of my daughter debarati patra. An amount of ₹4720 was deducted from my account and later on i got a message stated payment was unsuccessful as my didn't confirm it and if payment is deducted it will be refunded within 3-12 days.
I have been frequently following up with my home branch adra drm branch for refund from past 1 month. Lastly i lodged a complain online on sbi customer care about this matter and received ticket no [protected].
I am requesting you to refund the amount has been deducted.

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Jul 04, 2020

Updated by Sibaprasad Patra I pray to CLEAR TRIP PVT LTD that, please refund the money which is deducted my account and resolve the issue.My mobile no [protected], .SBI /DRM Branch, A/c NO [protected]/

Jul 04, 2020

Updated by Sibaprasad Patra All the valid document are provided, so please refund the money and solve the issue.

Jul 04, 2020

Updated by Sibaprasad Patra Issued invalid Air ticket BLR to CCU without PNR number.

Jul 04, 2020

Updated by Sibaprasad Patra Payment details slip

Jul 04, 2020

Updated by Sibaprasad Patra Transaction reference number[protected]. So, please resolve the issue, and refund the amount.

Jul 04, 2020

Updated by Sibaprasad Patra I want to contact several times customer care and customer support no, but unsuccessful because it is invalid no, and no option to register my complain in said website in CLEAR TRIP PVT LTD..So please resolve the issue.

Jul 04, 2020

Updated by Sibaprasad Patra I appeal to CLEAR TRIP PVT LTD that all the valid document are provided, so please resolve the issue.

Jul 10, 2020

Updated by Sibaprasad Patra I appeal to CLEAR TRIP PVT LTD that please refund the money which is deducted from my account and.resolve the issue and discuss the matter, urgently, thanks.k

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Address: SURYA ROSHNI LTD, VILL BHUVAD,CADER COLONY

My PNR M8C39C OR TRIP ID[protected] till date I have not received my refund money. 90days completed. Spicejet already refunded to cleartrip.

Regards
Rahant chakma
[protected]

Jun 19, 2020

Complaint marked as Resolved

PNR M8C39C Trip id 191208634610 Ahmedabad to Dibrugarh my email [email protected]

ClearTrip customer support has been notified about the posted complaint.

Jun 19, 2020

Updated by Rahant chakma Till date I have not received my refund

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Address: Village - Hebna, P.O. - Marangloiya, P.s. - Balumath

I am jaypal mehta my flight is ranchi to mumbai on 03/06/2020 9:30 pnr no. Is eh31fp trip id[protected]
I cancel my ticket on 04/06/2020
But refundable is not giving me at this time

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My family trip to uae has been cancelled due to covid-19 and all flights have been cancelled. The travelling dates was 01-apr-2020 (Cok-auh) and 30-may-2020 (Auh-cok)
After several attempts i could talk to the clear trip customer support personnel on 07-jun-2020 regarding my air tickets refund and the customer support lady agreed to giving me the complete amount of cok-auh fare received from indigo airlines (Find attachment sent by...

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Trip ID[protected]
Actually I didnt travel from Trivandrum to Sharjah due to the Unavailability of flight services and cancelled by Indigo airlines. When I enquired about the status of my ticket refund with Indigo, they said that they have already initiated on March itself.. They advised me to contact with the agent.. But cleartrip is simply set up and sending auto replies and today I got a mail mentioning that Total refund amount is AED 0?? How can it possible ? Unprofessional and irresponsible customer service..

ClearTrip Complaints & Reviews

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ClearTrip reviews & complaints page 43

Refund status- not refunded

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refund status of my ticket

Cleartrip is not refunding the amount

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Return ticket fare

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refund amount of cancelled ticket due from last 2 months

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flight cancellation due covid 19

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amount deducted from my bank account and, cleartrip says payment unsuccessful not received refund yet

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extremely poor services, no better than thugs

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Refund not giving

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trip id 2006202882 : name correction

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Flight ticket not refun

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Fight rescheduled but claimed not rescheduled, refund not given

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Release the refund

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trip id : 200102981188 / pnr qk6t6t

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No information about flight change not able to contact cleartrip

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air ticket not booked but, 4720/deducted my account regarding trip id 200512590154 on date12th may 2020

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till date I have not received my refund money

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Return amount of my ticket

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Request to air ticket refund

No Refund so far

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