ClearTrip Complaints & Reviews

This refund ticket still pending it's been 3, months now since the flight was cancelled by the airline. And cleartrip still not returning my money i'm sending messages thru mail no reply, i called the office in dubai nobody answer. They are reachable....

I am complaining against cleartrip company for not providing refund for trip ids[protected],[protected] and[protected] booked in march first week. Company's customer care is not responding on phone. Response is only by digital email means which is standard message and not at all satisfactory. Please provide proper customer care channel to address customers query....

Please provide my refund, my flight cancelled since march 31, 2020 but until now i did not get my refund how many times im sending the mail to follow up but nobody reply.

Teresita relao dao
My passport number: ec7799373
Trip i. D number:[protected]...

My mom was stranded due to covid lockdowns for more than 2 months and hence i was desperately looking for booking a ticket with amending option because applying tn epass required us to book the ticket upfront. After several searches, i booked spicejet 20:25 delhi to chennai ticket on cleartrip website with flexifly (Digit insurance) so that i can amend the ticket if required. Finally when a need came the website would not let me amend, asks...

An airline ticket purchased on cleartrip from new delhi to united states was canceled in early march. On march 5 cleartrip said it would be 30 days.in early april they said it would be another 30 days.in recent times i was told that it would be deposited in my account within 2 or 3 days. 8 days later i bring this to their attention in an email and they say another 7.

There is definitely something wrong with this – bad business....

Ticket was cancelled with trip i'd[protected] on 24 march for kolkata to tabuk. No refund have been yet processed with an excuse that airlines have not refunded.

Need proper solution.

Mahtab alam...

I booked 8 tickets from cleartrip for dubai to kochi and return. Had to cancel the tickets due to corona. Had done the cancellation on march 2020. However till now, no payment has been made neither anyone has called me from cleartrip. I am calling them lamost everyday, and all executives are asking to wait for 24 hrs to process and nothing happens.
I investigated with the airline directly and spicejet and airindia express have confirmed...

Ticket was booked and pnr was not generated. Then they said refund will be
Processed and i got an email that refund is processed. Trip id for reference:[protected]
Refund has not been processed until now and it's been 75 days...

I have booked ticket twice from hyderabad to varanasi.
First time i booked, the airline cancelled the ticket and told that amount is protected in credit shell.
Again second time when i was booking my ticket for 1st june i was not able to book my ticket by using credit shell as it showed no amount linked to the ticket.
Hence i decided to deal with it later and booked another ticket for first june early morning ticket....

Hi, my name is k. Sanjeev kumar. I booked an air ticket from delhi to chennai (4 passengers) for travel on 17th may. With pnr aw65xx. I paid 12276 rs. I got a message from indigo that it got cancelled due to covid lock down and an amount of 11180 will be transfered credit shell which can be used within 1 year. Today when i checked with the airlines they messaged that the airlines recieved only 11180 rest 1096 rs is with the travel agent clear...

I had booked a few flight & railway tickets on the cleartrip website
With the following trip ids
1. [protected]
2.[protected]
3.[protected]

But all these tickets got cancelled because of the nationwide lockdown due to covid19. However when i tried to contact cleartrip about this, neither their telephone helpline nor their online support was functioning.

This is causing me a lot...

Trip id[protected]
Im writing with extreme disappointment regarding the cancellation of g8 336 bom to cok on[protected].
It was devastating to receive the message of cancellation on[protected] at 10:13pm. During the current pandemic situation we received all the entry pass from the states to fly to cochin and the last minute cancellation was disappointing. We have tried to reach all the call centers of go air and there...

I was cancelled a flight ticket trv. To shj 3 months back. But the refund amount not yet credited. The details are attached below...

Ref: trip i d.[protected]. This is inform you i had booked 3 tickets for my family. Visakhapatnam to delhi on the 3-4-2020 unfortunately due to pandemic lockdown flights were cancelled and therefore i cancelled my ticket on[protected]. I was promised credit of complete refund on[protected] at 12:03 pm but to my dismay no credit and no response from your such a prestigious company which now proves to cheat it’s premium customers and donot...

I had booked a delta airlines return flight bengaluru to san francisco for march 20 2020
Due to corona the trip was canceled
I am yet to get any refund
Multiple emails have proven futile
They say delta airlines has not raised refunds and delta airlines is saying cleartrip has not raised a request of refund with them
Trip id[protected]...

Details as below

I've checked with spicejet (Pnr w89gwi) and indigo (Pnr upbp3u) and both airlines have confirmed that full refund has been credited to the cleartrip so they need to credit it to my source a/c

I have been trying to reach them for past one month but they are not reachable and clearly ignoring my twitter handles (Because that's the only official place where i could actually go and write...

I attempted to make an online payment for a flight booking for gulf air from mumbai to manama on 20th may 2020 at www.cleartrip.com of rs. 17771.
Trip id:[protected]
Amount : rs.17771
Payment was unsuccessful and booking was failed. After checking my bank statement i noticed that amount was debited from my account.
Under payment failed trip it was shown that if account was charged then refund will be done in...

My flight for 28th may was cancelled by indigo and they provided me credit shell for that cancellation. As i booked the ticket on cleartrip i tried to utilise my credit shell on cleartrip for my new booking but i am not able to use it as when i am putting the pnr of credit shell of cancelled flight cleartrip is showing pnr invalid. I have mailed cleartrip regarding this 36 hours before but my issue is ye not resolved. I am in urgent need...

I need my refund for flight which got cancelled on 26.03.2020. They asked for 60 days time gap to process refund, which i gave. Even now they are not at all looking at my query. My order id :[protected]...

Good afternoon
Above mention cleartrip id is cancelled 3 month before and till now i didn't receive the my refund amount. Whenever i called cleartrip always they said soon u will get back but still i am waiting.
Kindly do the needful.
Thanks...