ClearTrip Complaints & Reviews

Hello.

This is govind samal, I booked my tickets through cleartrip, ( AIR INDIA AIRLINES )
TRIP ID[protected] I booked my ticket from abu dhabi to Bhubuneswar via Mumbai, and Return tickets on April 29 same airlines same person, so please check the issue and refund my money, I try to contact cleartrip so many times but to no one response in UAE and india also this is very poor services ..

Thank you...

I have to complain that I booked a flight for 1 April 2020, when suddenly the Airlines cancelled all the flights and informed to process a full refund. However, from ClearTrip, there is no such response confirming the same. It says the refund will take up to 60 days due to COVID-19 crisis. Yes, I understand the situation, but there should be a way to follow up with customer care regarding the status of the refund to have a sense of security....

Hi team, for the above-mentioned trip i. D due to change in my program i already canceled my trip on 7th april and as per airline company indigo, they already confirmed me that they already refunded the same amount on the same day, but till the time i didn't receive any refund. I request you to please provide me my refund amount as soon as possible....

Hi Team, Above mentioned trip i.d already canceled by me on 10th of April and as per the airline company Indigo payment is already refunded to you, but till the time i didn't receive my money. Please refund my money as soon as possible....

Dear team

Reference to the complaint id: 2609636 through consumer through consumer complaints forum dated 9th april 2020 to clear trip.

It is very disappointing that in spite of multiple written complaints and reminders to clear trip customer care and registered complaint through consumer complaint forum there is no response from clear trip till date.

This is a serious matter of concern, in the...

My flight has been booked through cleartrip and that flight is cancelled by the airlines and saying that reschedule of flight is possible only through cleartrip and now cleartrip is not responding even not replying my mails i have no means to contact them please let me know if they are ready to assist me in this emergency condition else i will file a legal complaint against them with the claim of my loss...

Good day! Dear cleartrip team,

I am one of the customer who booked a flight for my family members for a two way travel using cleartrip, paid with my debit card with the details below:

Cleartrip - trip id:[protected]

1. Pnr/booking ref.: hf4ywi - indigo 6e 444 hyd 09:50 11:20 bdq fri, 03 apr 2020 1h 30m fri, 03 apr 2020 hyderabad - rajiv gandhi international economy vadodara – vadodara
2. Pnr/booking...

Self booked flight ticket with indigo airlines through cleartrip for travel from ahmedabad to chennai on 15th apr 2020. Same got cancelled due to coronavirus pandemic lockdown. On checking with airlines regarding cancellation they confirmed the refund of money in the form of credit shell. On contrary to the above cleartrip has not yet confirmed the same and unable to contact them by any means.

Due to the above sel[censored]nable...

Dear sir

Trip id: [protected]
Passenger : saleem babu arimbrathodi
Flight details
Departure
Oman air wy 690 07 may jed/mct
Oman air wy 817 07 may mct/bkk

Return
Omar air wy 818 14 may bkk/mct
Omar air wy 675 14 may mct/jed

Had called up your riyadh office [protected] on 13 april 2020, requesting to cancel this and to arrange refund the amount in...

Dear cleartrip, my flight was cancelled by the airline due to corona virus restriction. From indigo airline make credit shell against my pnr number for next booking. I need credit shell authorization from cleartrip side. But cleartrip customer support is not available for any support and my credit shell authorization. How can i book my flight whenever they are not authorized the credit shell?? Its very pathetic experience with cleartrip....

I cancel my air ticket. But I didn't get refunded. The indigo air lines said they were refunded from their side. Clertrip does not refund the refunded amount....

Officer, please do my refund of indigo flight tickets.
PNR:- GKIZNT ( Cleartrip id[protected]
PNR:- UPF9GH ( Cleartrip id[protected]...

My flight was cancelled by Saudi Airline Ang I cancelled and request for refund in cleartrip website but unfortunately until now I did not receive any refund to my account .....

I receive this email a month ago telling me that my flights was cancelled.

Hi Danilo Valencia,

We regret to inform you that Saudi Arabian Airlines has cancelled your RUH-MNL flight SV-862.Unfortunately the airline has not provided an alternative.So we request you to callCleartrip customer care[protected] to check if any other flight option might work for you. In case you wish to proceed with the refund, please...

Dear cleartrip,
I have sent an email from april 1 regarding the cancellation of my brother's booking under reference number[protected], until now i have not receive my refund even i gave my dubai hsbc iban for the refund. Please assist. I'm trying to cancel the flight online, however the otp is really late, hence i cannot do the cancellation on line. I have received an email on 26th march advising emirates airlines cancel the trip....

Trip id no[protected]
Mumbai - seattle return trip which was expected to depart march 26th 2020.
The flight was cancelled by delta airlines because of corona virus and they confirmed to me in email that i will get full refund for the trip. Since i booked the trip via cleartrip, despite trying to reach them on call a hundred times in vain, i went ahead and cancelled this online on 19th march. I have received no refund from...

I booked a flight via amazon who's traveling partner is cleartrip (Clear trip id[protected] pnr-ofpquv) travel date -8 april which got canceled due to covid 19 lockdown.. I got a confirmation from indigo that, i will receive a full refund (11000/- email attached) but today i got a mail from amazon that i will receive only 3444/- rs. As a refund and the same amount is showing at clear trip site as well.....

Hello,
I have booked ticket for my daughter on 28th Mar, 20, which has been automatic cancelled due to Corona virus issues. Now, we got confirmation from flight vendor (Indigo), that Credit shell has been issues INR- 3671, however there is no information from Cleartrip, neither they are picking phone on Customer care. There is no process for booking same ticket on another date using Credit shell. Need support from dealing with cleartrip...

Didn’t received refund since 1yr & now they people stop responding & deleted data from their website too. Below mails are self explanatory

— forwarded message —
From: trivendra singh
Date: tue, 14 apr 2020 at 1:32 pm
Subject: re: struggling to get the refund from cleartrip
To:
Cc: [protected]@cleartrip.com

Am struggling for my refund since past 1 year & you people don’t...

I am waiting for so long.. Air asia my airline already refunded my entire booking amount to cleartrip. But cleartrip is not refunding me..
I already shared the transaction id as well which u had received from the airline..
All though they are confusing me my doing miss committment regarding credit shell.

When airline is refunded the amount due to covid-19 outbreak as per my request then goibibo should also refund...