ClearTrip Complaints & Reviews

Date 4th march 2020
I was trying to book a train ticket on cleartrip, i searched the train availability and seats were available, i filled the details and reached to the payment process. Completed payment process money (1511.42got deducted, but ticket booking did not go through because my irctc account was disabled. Now i am in limbo, i do not have any contact for cleartrip office. I don't know how do i contact them.
Need to...

Dear sir,
Please be noted that i cancelled this ticket by online clear trip site but how much i will get back nobody inform me i called many time cleartrip they said check from sauid airline i called saudi airline they said should call cleartrip and they will inform you. Kindly do the needful and make my refund i cancelled this ticket was 02/03/2020.
Regards...

I made a flight booking vi cleartrip website on mar 6 2020. Amount rs. 9819 for deducted twice on 06mar20 by paynimo for cleartrip booking made. Whereas i have done only one booking following are the two transactions id. Info: inb/[protected]/techprocess solutions ltd/. Info: inb/[protected]/techprocess solutions ltd/. So request to reverse any one of the payment back to my account as only one booking was made....

28/02/2020 at 02:09:43 hrs i tried to book an air ticket in air india flight for 3 persons srinivas kanagala, bharani kanagala and praneeth nagasai kanagala, after all the process an amount of rs.11988/- got deducted from my account but not got any confirmation from cleartrip. My bank account is indicating that on 28 feb 2020, an amount of rs.11, 988/- has been transformed "to transfer-inb cleartrip tech_cl payments-[protected]igaiepyn transfer...

Now it's very disappointing and un tolerable since 3 months you can't refund my money even i provided all the details you need to refund....

Now last time i request you in a polite way... I have to go legally now i can't wait from now

I have all that mails got from your team and all conversations between cleartrip customer service and me... To prove that you people are fake and fraud......

Booked a hotel for[protected] to[protected] at swan suites gayathrinest, hyderabad for 4 adults. Paid 11424/-. But as the hotel was not as per specified, we have cancelled the said booking on same day. After various follow-up, we have not received the refund yet. Voucher number: chmm[protected]. Cleartrip trip id:[protected]. Hotel was booked for our client mr sushil kumar ks on[protected]. As per customer confirmation, the said hotel was...

Erroneously cancelled trip id[protected] at 9.15pm on 28.02.2020 and informed clear trip team mr. Rahul at 9.30pm same day and requested to re-instate the booking. Mr. Rahul promised to contact us back but not response until 29.02.2020 until we call them on dubai tel.[protected]. On 29.02.2020 at 6.38pm i have contacted mr. Mayursh and he has hesitated to provide contact details of expedia, your third party who arranged hotel booking and...

I have booked ticket from dibrugarh to nagpur on 23.01.2020 under flexifare
With trip id is[protected] for my cousin mr. Nilay and rescheduled for 28.01.2020 by calling to customer care executive mr. Kumar sutar and they told me that the fare difference and charges which i have paid is refundable under flexifare after completion of the trip. Later the trip i called for my refund amount they told me that it will be taken care by...

I accidently created an account on Cleartrip. I tried to delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't cleartrip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

The email address associated with the cleartrip account is sal.[protected]@gmail.com...

I have booked a flight ticket from cleartrip and on 17th february 2020 i have cancelled the trip and i got a mail from cleartrip that rs 22045 will be refunded to me in 5-7 working days.
Since then i am following and today is the 7th day and when i contacted them again they are saying that it will take time.
When i call them and tweet them they said on 27th feb it will refunded but till now no refund and no one is replying br...

Hello,

I've booked a ticket dated: 1 dec 2019, trip id: [protected]. Later that day, i called the cleartrip customer care to inquire about the cancellation refund amount and rescheduling possibility.

The agent name: reem (R. [protected]@flyin.com) attended my call and said she doesn't suggest to cancel the flight but will get back to me after checking the possibility for rescheduling.

After a few...

I am writing to you regarding the refunding of the ticket fare for trip *and *. Since the first time it showned payment unsuccessful i tried for the second time and same amount was deducted two times. Since both these payment were unsuccessful and for the same amount was deducted from my account on 18 feb 2020. And till now i have been waiting for the refunding. Please do the needful as soon as possible.

Consider this as important...

Dear team,

Greetings,

I am writing to you regarding the refunding of the ticket fare for trip ids[protected] and[protected]. Since both these payment were unsuccessful and for the same amount was deducted from my account on 18 feb 2020. And till now i have been waiting for the refunding. Please do the needful as soon as possible. Please contact me on [protected].

Attached the screenshot...

I have been chasing the customer care for two days however, even after payment being deducted from the account, i have not received the ticket for my flight.

I have to call more than 10 times to clear trip from overseas however, there was no resolution.

This is really unprofessional and they are blood sucking company which is least bothered about the customer satisfaction. All they want is money and ways to just...

I am getting bored by call customer care people after so many conversations cleartrip people gave option of refund they told me that you can refund in ct wallet and i also agree with that because of they people failed to transfer amount in my account even i provide an attachment that the iban number is absolutely right...

Again they people mail me to sent another iban number its shows how your company or agency people are working...

I made a transaction for flight booking but the amount got deducted but the tickets were not booked.
The transaction is of 19, 540 for booking a ticket to dubai from mumbai airport
The booking is for 17th march from mumbai terminal 2 airport to dubai airport
The transaction details are as follows. I tried to book the tickets from cleartrip using my phonepe account
Amount : 19, 540
Date of transaction: 24th...

I booked the ticket via trip id [protected] from pune to blore and return (Travek date - 31st aug 2019) along with my family. I cancelled ticket for all passengers from blore to pune since the booked flight was changed and keep mine from pune to blore. When i visit for check in to the spicejet counter my ticket was not recognized however from cleartrip it was not cancelled.

Cleartrip team had suggested to book a fresh ticket...

Hi was on the cleartrip website booking my flight from dubai to mumbai return... I only wanted to book emirates and only emirates hence i paid such a heavy amount. Turns out that i only have one way emirates while on the other hand it will be a fly dubai plane as soo as i got my tickets details i managed to talk one t
Of the rep of cleartrip she mentioned that fly dubai will only check u in... The plane however will be of emirates....

I had booked my flexi delhi-dehradun-delhi bookings, for the first time with cleartip, for 14-15th february 2020 under trip id :[protected] and paid rs.6539/-.
However, due to pressing engagements, i wanted to change the delhi-dehradun flight and went to 'rescheduling' and did the needful.
However, to my surprise new booking of not only delhi-dehradun (14.02.2020) but also dehradun (15.02.2020) was made and was required...

I have booked flight tickets from Bangalore to london in April 2019 but the flights have cancelled but I'm still not getting any response from cleartrip regarding refund. Jetairways have mentioned in July 2019 that your eligible to claim full refund if have booked through apps. But this cleartrip are not providing the refund many have got the refund who have booked through other apps. I gonna complaint to indian consumer court regarding this...