ClearTrip Complaints & Reviews

I have been calling last one year for my refund from jet airways, there is no proper response from your team that what action has been taken against jet airways for the customers refund, we have paid through clear trip beyond certain waiting period clear trip should take responsibility to refund the tickets till now no response trip id[protected]...

I m ex staff of cleartrip located in mbp mahape. Main issue working with cleartrip and leaving the organisation is worst management. First of all a big salute to manager - anthony. Second salute for client named - faisal ansari known for a playboy in company. Final and not the least mr haider shaikh team leader cum lady assistance.

Due to the groupism created on the floor from this guys other staffs don't survive over there...

On 14th feb 2020, i tried to book a flight from ahmedabad to porbandar. The amount of rs.3580 got deducted from my account, but the trip did not get confirmed. I don't have a trip id since the booking was not completed by cleartrip, despite deduction of the booking amount from my google pay account. Without a trip id, i cannot contact cleartrip. Please look into this....

In the process of booking of a air travel ticket by mistake payment of a sum of rs.580/= was initiated which has been debited to my credit card no. Ending with *4386, your account has been credited on 27/01/2020 under payment authentication no.060245 as intimated by m/s. Hdfc bank.in this context i like to inform you that in the web page i have been notified that ' trasaction failed ' but your account has been credited 27/01/2020 and my credit...

I have booked flight ticket through smartbuy in cleartrip for 16th feb 2020 travel from belgavi to madurai. I need to cancel the ticket but i have contacted customer care many times but not able to cancel the trip and no response cleartrip reference no is[protected]. I need to cancel and arrange for refund.
Cell : [protected]
Email id : [protected]@menakamills.in
Passenger name : manivannan, suganthi manivannan, lakshman narayan...

Sir, i mr nalini kanta dash have booked 2 no flight tickets on 06.02.2020 through your portal, one from coimbatore to chennai and other from chennai to coimbatore having pnr ejw49t and rdt78y. But in the pnr rdt78y i have wrongly selected coimbatore airport as depature terminal instead of selecting chennai airport as departure point because i have to return from chennai and proceeds towards coimbatore. Than i contact your customer care and...

Good morning
Dear
The time cancellation your team told me that only 93/- sar, will be deduct from you and rest amount will refund back to your account and i received only 223/- sar, after i called on cleartrip they said rest amount will be refund you. And from morning i try to call on[protected], call not reach to you. Kindly refund my rest amount. I will be very thankful to you.
Thanks...

Hi, i canceled my return flight from hyd to del on 14th jan (Booked from cleartrip) and is eligible to full refund with trip id[protected]. Even after so many follow-ups with their team, i haven't received any refund yet.
They always make an excuse that the payment is pending with the airlines side but the airline has already clarified them keeping me in the loop on a conference call that the payment had already released from there...

Please note that i booked ONE flight ticket on 08.02., 20 and the details are as below:

a) Date of transaction / Date of booking: 08.02.2020
b) Flight No: SG 1035
c) Date of journey: 20.02.2020
d) Flying from : Hyderabad To: Mangalore (IXE)
e) Amount deducted: Rs.3115/-
f) Given e-mail ID: sumajasastry.[protected]@gmail.com
g) Name of the passenger: Ms. Sumaja Sastry Mallela
br...

Respected authorities,

I am really disheartened by the service i have received. I am complaining with reference to the trip id [protected].
The airline has cancelled the fright from their end and have processed the refund. However the refund is still stuck at your end as i now strongly believe that i should not have booked it from clear trip. I had a conversation with multiple customer care employees, where in the last...

Hi,

I booked my ticket via cleartrip from malaysian airlines from new delhi to adelaide. There was mistake in 2nd passenger name and on reaching out to malaysian airlines they confirmed that name can be corrected within 48 hours of booking, but cleartrip has to reach out to them.

Cleartrip lingered on my request for many days and then came back with a reply that correction cannot be made. On asking for proof...

My wallet money is deducted without proper reason.
After my trip i'd booking[protected], from. Ixe to dxb, i got 130 wallet money and expiration date is 9dec, but before expiry aed 20 deducted and i can't use it for new booking trip i'd[protected]. So i can't use the full amount for new booking. At the same time for new booking i got aed50, but one week after again aed20 deducted without any reason, so please provide the deducted...

Clear trip cancel the flight ticket themselves, now they are holding my money instead of transferring it back to my credit card because that was the only money left in my credit card, i need that money to buy a ticket for my friend who must go home and bury her child trip id is[protected]
I need that money to buy a ticket direct from the airline today...

Hello team, i have booked a train ticket for myself, name badey srinivas age 54, my email id [protected]@yahoo.com, via cleartrip my transaction id[protected] but i have not received any ticket info booked for train from secunderabad to chennai for 23 feb 2020. However no e-tickets received although the amount got deducted. I only have the transaction id which is mentioned above....

Yesterday i was trying to book tickets from hyderabad to chennai via cleartrip. I selected the flight spicejet which departs from hyderabad at 5.45 am on 14/02/2020. I applied my two gift vouchers which i got from sbi and proceeded with the payment. After the amount got deducted, the cleartrip website crashed and it said because of some issue the pnr is not generated, an executive from cleartrip will call me in next 4 hours. Still there is...

I booked flight to delhi via cleartrip on 28.01.2020.
While booking it showed the amount for ticket as inr 4416/- but it charged inr 4606/-
Why these extrachrges and why it was not reflected earlier while deciding booking the ticket?
Please let me know the reason of this deducted excess amount.

The pnr is bwrq4r-6e 5035 31 jan stv-del (T3), 13.50-1540 hrs

Requesting to refund the overcharged...

On 09/01/2020 booked ticket id no[protected] from trivandrum to visakapatanam indigo flight to deepu m nair and paid rs.13140/- canarara bank credit card as well as sbi debit card . both amount has been deducted .and i request to you, if both payment has received your office or otherwise.in view of above after morethan 25 days the unpaid amount not refunded the payee account. Hence I request to you. please verify the matter and confirm...

On[protected], i tried to book air-ticket from kozhikode to mumbai for travel on[protected]. The payment was made through sbi netbanking, but i received a message from you stating 'oops! We have not received your payment!' at the same time, sbi sent to me a message stating that the transaction is complete vide ref#igahwvihg7. Subsequently, i received two sms from you propmpting me to make payment without further delay. I tried to contact...

Hi - I have not received the refund of Rs.2, 964/- which I paid additionally while rescheduling my ticket. Though I have spoken to your call center more than 5 times. Nothing happen so far. Bank account details etc. shared as asked for.

I have email confirmation from your customer support assuring to resolve in 24hrs.

1. 8th Jan 2020, agent Santosh Kumar
2. 20th Jan 2020, agent Janardhan

I...

I have made a booking for travel from vadodara to lucknow. The status showing in the booking is confirmed and payment also confirmed by they are saying that booking not confirmed. I made the payment form voucher and credit card. They said that it will be refunded minimum 24 hours maximum 48 hours. After 4 days my amount has not been refunded. And also i have paid an amount of rs.5189/- 2000 from voucher and 3189 from credit card. The total...