ClearTrip Complaints & Reviews

Never book tickets with cleartrip. Such fraudsters.
After i entered all details, they slowly increased price every few minutes.
The ultimate shock was after clicking on make payment (Last step), i was expecting booking confirmation, instead a popup window opens saying fares have increased by 3000! Now just two options start all over again or continue. They dont even show final price. I got cheated because i ended up paying...

I had two flight bookings for family (Sane flight outward from abu dhabi tolondon in july 2019). Used cleartrip to book ba trip. About 3 days before the trip cleartrip messaged me to say flights cancelled by airline with no alternative offered. I therefore had to rebook using etihad directly at short notice and much increased cost. Requested cleartrip to process full refunds as cancellation not my fault. Took ages but one trip refunded in...

Booked the ticket on 19th jan 2020 and paid amount through net banking but didnt receive the trip itinery, while printing the itinery as pdf my laptop power off. Trying to reach mumbai no and toll free no, both were not in use, tried another no but without cleartrip id i can not proceed the call. I called srilanken airways and got the booking ref and eticket no.

I would like to change the date but i couldnt reah, had sent two...

Hi, i would like to represent my case. The facts stated below.

I booked tickets for 2 adults, chennai - new delhi for both my daughter pravara jagannath and self rohini jagannath. Start date nov 6. Return date nov 14.
Trip id:[protected]
-
06 nov 19, 17:25
Vistara, 834
Pnr: n55uiw
-
14 nov 19, 19:55
Vistara, 835
Pnr: n59hc2

All of a sudden my daughter got...

It happened to book a hotel room at ‘The River Retreat Heritage Ayurvedic Resort’, Thrissur, Kerala, India through CLEARTRIP on 12.12.2019 by paying the prescribed amount to attend an official meeting to be held on that Hotel on 11.01.2020 and 12.01.2020. I have received the confirmation receipt as well. As the occupants were ladies, I have made a call on 04.01.2020 to the hotel just to confirm the stay. But to my utter shock and surprise,...

I have booked ticket from goa to london for december 20th 2019 however wit thomascook airline has ceased operations and no information from cleartrip nor thomascook. Despite multiple follow ups over call/email/tweet since september 2019 still i didn’t get any refund. This is really unexpected from an organisation like you cleartrip.
Till now customer executive/lob sme are unable to provide any update on my refund.

I...

I booked a flight dxb-goi, goi-bom, bom-dxb - there was an error in the booking - attached screenshot but the payment has been deducted-no one has contacted me and customer service keeps asking me for the trip id-but the booking hasnt been done so i dont have one.

This was on 7th jan 2020-and i have called all the numbers possible - sent multiple emails and no one has responded.

I supposed to fly this month!!...

Hi,
I booked return ticket from dubai to mumbai (9th jan 2020 2.15am - 5th feb 2020 11.30 pm) on 16th september 2019 (Spicejet) via online, then i changed flight date (9jan2020 08.50pm) and change airlines (Indigo airlines) with zero difference. Later on that ticket is not booked hence i called to customer care and discussed with mrs. Ankita jaiswal, and told her don't do any changes in my ticket (Because zero difference is now payable)....

Dear customer support manager,

I paid for a february 20th train ticket from varanasi to kolkata on cleartrip three times on jan. 8, but none of them succeeded. I found on your website that failed payments would be refunded within 24 hours if the payment was processed, but i am still being charged for these three failed payments after three days. Could i get refunded the money i have paid?

I received a short...

I booked air tickets with cleartrip last year jan 2019 and was canceled in march 2019 due to change is flight timing and they assured me full refunds as it was not my fault.
Since march 2019 till date i am filling up for this refunds but no luck yet. The amount is rs 70, 000/- and is a big money for me. Please help me to get refunds. The trip i'd is[protected]...

I have ordered 4 e gift vouchers worth 2500 inr each through amazon and tried redeeming it and it was not possible through cleartrip application. I have tried reaching in the cs number and was not gone through as i don't have an existing booking with them. Also i have wrote a mail to them and i haven't get any revert. Now my gv was expired and i have lost my 10 k just because of poor customer services from cleartrip. Kindly do the needful...

My bookings failed two times for trip ids:[protected]
And[protected].
I received mail and message that refund will be processed in 3/7 days.
During booking i used coupon with pin, now it shows zero value in coupon.
Unable to utilize coupon value due to transaction failure.
Customer care number provides only trip status.
How to contact a person?
The coupon value is rs 2000, when it will...

Hi Team,

I tried to apply for a visa with all the relevant details using the below link. At last payment details were also entered and I clicked on pay it redirected to be an error page please find the same attached and the payment was also deducted.

https://www.cleartrip.ae/visa/dubai?dxid=Cj0KCQiA9dDwBRC9ARIsABbedBMxs4E21k8eMwulQWrs68cf--wf3ZAhv7cI...⇄br...

Hello, my name is sk latifuddin,
I am from kolkata. I recently book a ticket. When making my payment through net banking it shows my booking failed and technica error. But money already deducted from my bank account.. Clear trip id is
[protected] dated on 08.01.2020. Amount is 32100. Please find out the solution for this issue. And also give contact number of the office of cleartrip office....

Sir we booked train from madurai to okha we have the booked and been transacted to cleartrip.. After money we received a page to fill user id and password but we type password but it receive wrong credentials... After we made phone call to cleartrip they said after 1 hour u will receive message. But still we has not receive any message... Now we trying to contact but they asking trip id.. We had not receive any trip id how we get id and what...

I tried booking a flight for which I was charged on 7th of December but although money was debited, tickets weren't booked and till now I have not recieved the refund. I am tired of contacting customer care which is a bot and wont provide any details. Before I take legal action, I need to hear from a team representative of cleartrip regarding why they haven't responded to my mails....

Team,

I have booked flights tickets on clear trip web page with the booking id's
[protected]
[protected]

But both are not confirmed and my amount got deducted.

I'm trying to reach out customer support but no use and pathetic.

Please kindly help me out with this in getting my refund.

Thanks and Best Regards,
Sasi Kanth A V
+91 810...

For the above trip id [protected] from Chennai to Trivandrum flight booking on 4th Jan an amount of Rs.5026 has been deducted my account but from your side I got a message payment failure and booking not materialised.
The amount transferred from my SBI account vide ref.[protected]INB Cleartrip TECH_CL Payments and [protected]GAHULIHK8.
Kindly resolve the issue.
But till now your site is giving the wrong information...

Sir,
Please refer to my trip id –[protected]Kochi-dubai-kochi) and trip id –[protected]Kochi – jaipur-kochi).
I had booked the above tickets through m/s. Cleartrip and had paid additional amounts for privilege seat as per the airline seating arrangements. Unfortunately and also to my surprise i was not provided with the seats i have booked for all the above sectors. I had to run here and there to finalise my...

My trip id from clear trip was[protected]
Cancelled date 02/01/2019
I was support to travel from istanbul to dubai on 04/01/2020
As per the the ticket any refund for canellation need to be claim through clear trip and after submitting my cancellation i got email that i got 0 refund amount which is not acceptaable as not term and condition was mentioned about no refund for me ticket, please investigate as i cant accept...