ClearTrip Complaints & Reviews

Hi somasundaram,
We are writing to let you know that the payment for the trip below was unsuccessful as we didn't get a confirmation from your bank.
If your account was charged, it has been automatically refunded. Please note that it may take 3-12 business days for the amount to reflect in your account
Details of your booking
Trip id [protected]
Booking summary
Chennai ⇄ mumbai
23 dec,...

I had booked a ticket with cleartrip on 8/22/2019 for which payment failed but money was debited. They sent me an email saying money would be returned with in 5 to 7 days but still haven’t received the refund. I tried reaching out to the customer care but it’s automated and no one available. Please make sure they refund the amount as soon as possible. My trip id[protected]....

Am chandra shekhar tried to book a flight ticket on 22/12/19 My trip ID:[protected].
After doing successful payment it got failed amount of 2400/- rupees got deducted from my account and no flight is booked. Which is need to be refunded back within seven working days and its more than 11 days i don't get refund from cleartrip yet. I wrote mail 2 times and they didnt even replied it tell yet. No proper way to communicate with them.br...

Booked a Hotel Basundhara at Shantiniketan for 25th December '19. Cancelled the booking on 18th December. Customer Care representative assured me for full refund. on 31st December I checked my account, no refund showed. Again called CC, CC representative assured me for refund with in 24 hrs.
on 2nd January 2020 I have again called CC as no refund executed. One of CC representative asked me to wait another 10-15 days. I asked for grievance...

Hi Team,

I Booked my ticket on 22 Dec 2019 form clear trip app from Mumbai to Dubai.

While doing booking two time transaction got failed and i was unable to book the tickets. Then i tried doing booking by changing flight and changing currency in Indian rupees and booking successfully done.

I traveled to Dubai on 22 DEC 3.30 EMIRATES FLIGHT my trip Id is[protected].

When I reached...

Sir/mam i had booked a ticket on 15/12/19 from cleartip portal after duing succesfull payment dont know how no trip id genrated nd got a msg dat ur amount will be refunded back dis process happen twice due to which total amount 2168 been deducted frm my bank account for this i had called them but ivr ask for tripid which i dont have as its not genrated i had wrote a mail as well to them nd even im writing this mail to u second time but still...

Hi,
This is to complain that regarding about my refund of air ticket .i have booked an airline ticket to calicut from sharjah on nov- 18- 2019. Unfortunately that payment was fail. i have got informations from clear trip that they will refund the full amount with in 24 hrs. then i have got message that the amount will credit in my account with in 7-8 days .
but till now i did not receive anything . from last one and half month...

I was return flckight tickets from kolkata to bangalore & back. Payment was made online. My bank confirmed payment and informed me acordingly in my phone massage. Immediately thereafter, i received the massage from you which states "payment for your trip id... Is unsuccessful as we did not get a confirmation from your bank... It will automatically be refunded.
Unfortunately, the amount has not yet been refunded.
Kindly let me...

I have reserved maa-cok round trip by air india flight number ai 509 & ai 510 respectively on[protected] for mr murugappan. But compelled
To cancel mr murugappan’s journey due to flight delay of 7 hours. Neither air india nor cleartrip informed me the delay 24 hours in advance as the common procedure. They informed me the matter just few hours prior to the time of travel. But today received mail regarding refund of maa-cok only....

I've cancelled my returned flight from dubai to douala trip id[protected] and yet the money is not reflecting in my account, its more than a week now, no reply and no one is picking up my calls from cleartrip support desk, please can you kindly get to me @ [protected]@gmail.com or[protected], attached below is a screenshot of my confirmation details from cleartrip, please kindly do the necessary followup...

I've cancelled my returned flight from dubai to douala and yet the money is not reflecting in my account, its more than a week now, no reply and no one is picking up my calls from cleartrip support desk, please can you kindly get to me @ [protected]@gmail.com or[protected], attached below is the cancellation confirmation from cleartrip team, i therefore plead with your team to get to me asap with my refund, thanks, waiting to read from you...

I rajat banga tried to book a train ticket on 15/12/19 after doing sucessfull payment it got failed which happen twice due to which total amount of 2168 ruppess got deductd from my account and no trip id been genrated. Which is need to be refunded back within seven working days and its more than 12 days i dont get refund from cleartrip yet.. I wrote mail 2-3 times and dey hadnt replied it tell yet
Kindly do the needfull for me by...

This is regarding refund issue for trip id:[protected]. A case id:10422978 has been raised against this as below.
“customer was displayed a refund of rs 4330 in cleartrip website but customer received rs 1398”.

If rs 1398 had to be refunded then system should have displayed rs 1398. Why did the system display rs 4330 then while cancelling the ticket?

Cancellation was done by me based on the refund...

Dear team,

We've tried to book flight tickets using ceartrip and the cleartrip id is[protected] on 19th dec 2019, the transaction was unsuccessful but the amount 21, 568rs/-.

We've noticed only one customer number as (+91) [protected]. We're continuously making several calls since dec 19th to the specified customer call center number, but always it's saying as if the booking is unsuccessful the money would...

I have bought cleatrip gift vouchers from std chartered bank. As per terms printed on voucher i can use upto 3 vouchers per transaction. However i am unable to use more than 1 voucher per transaction. I have attahed sample voucher with terms and conditions.
I am not able to find any way to reach out to cleartrip to discuss this problem.

I need immediate help to solve this problem and i am not finding any way to contact...

I have booked ticket from goa to london for december 20th 2019 however wit thomascook airline has ceased operations and no information from cleartrip nor thomascook. Despite multiple follow ups over call/email/tweet since september 2019 still i didn’t get any refund. This is really unexpected from an organisation like you cleartrip.
Till now customer executive/lob sme are unable to provide any update on my refund.

I...

Booked two tickets from delhi to bengaluru, but one pnr was generated for both the tickets. Called customer care multiple times to check if that would cause any issue but everytime they confirmed there are two bookings against trip id[protected].
On the day of travel i ended up booking a fresh ticket just 4 hours before the travel (Costed 5 times of previously booked ticket) on the affirmation of the senior executive that it is...

I had booked a flight to ahmedabad from mumbai through cleartrip which was cancelled and i was assured with a confirmation e-mail that i will be given full refund in 7 to 21 days. The confirmation of refund mail is reproduced below:

"from:"[protected]@cleartrip.com"
Date: 20 october 2019 at 14:34:23 ist
To:"[protected]@gmail.com"
Subject: mumbai - ahmedabad one-way (Trip id:[protected]

dear...

There is no information yet for the july ticket that was cancelled by the airlines.
The clear trip still says, himalayan airlines is not doing the refund, whereas himalayan airlines have mentioned that there's no request from clear trip. Email attached.
Don't know if clear trip is really willing to pay or play with peoples money like this. To mention they have some really disgusting managers to deal with, absolutely no respect...

My cleartrip id is[protected]. My ticket was for 30th may, 2019 from dubai to delhi and viceversa on 29th june... For two people.
I booked through cleartrip for jet airways.
The jet airways got canceled and cleartrip cancelled my flight also without permission. Later they told that they will give refund but now 9 months passed and yet no refund.
My cousins and friends also booked the ticket from cleartrip and other...