ClearTrip Complaints & Reviews

I had booked tkt in the name of prakash parvatikar and mrs vandana parvatikar vide pnr noz82lfv and re99wd
Due to wrong entry of passenger name.
The name should have been vijayalakshmi parvatikar instead of vandana (Which the name prio to marriage)

The flight and dates are same and only name has to be changed
Pl intimate additional charges to be paid and method of payment also

Trip id...

Hello Team,

The ticket as per the below mail from Go Air for today 15 Jan is a fraud ticket as I am not boarding this flight. The PNR of this ticket matches with the attached ticket which is a valid ticket i.e Date of Journey is 15 Jan, 2020 from Pune to Kolkata.

Attached is my valid ticket dated 15 Jan 2020 from Pune to Kolkata. PNR is J72GFM.

Please Notre the below ticket from Go air is not...

I have cancelled my ticket on 10/11/2019 my travel id number is[protected] followed up with cleartrip 4 times already, but always received an answer the airline has not transferred the money yet and we are looking into it and get back to you in 24 to 48 hours but nobody got back to me each time it has been 40 days now and i am still waiting on it...

Dear madam or sir, we tried to book train tickets from jaipur to agra on december 13th in germany. After inputting credit card data, your system jumped directly to ircto.co.in. We didn't get any confirmation. But our credit card was charged 4 times with different accounts from you. We are the foreigners, we couldn't find any customer service email adress from yours. Looking forward to your explanation and a solution to our problem. Thank...

Trip - ID[protected]
I booked two tickets on 12 Nov 2019 at 15:51 hrs
New Delhi → Mumbai - Indigo
Mumbai → New Delhi - GoAIR

Just after the booking I realized I have to cancel these tickets, I immediately called cleartrip customer care. They told me If I book another tickets of Indigo for the same day, all my amount(full refund) will be refunded for Indigo.

After some time I got...

Dear sir, i have booked 3 tickets for 17 dec doha to mumbai and cancelled in couple of minutes.

The date was selected wrongly hence i cancelled within a couple of minutes.

And i got a email of refunded amount. The value is zero

My trip id is [protected]

Kindly help me out to get the refund amount

Best regards

Mohammed zamiruddin shaikh

+[protected]...

I have booked my ticket for the date of 30 october 2019 from dubai to delhi, then on 28 october, i have amended the ticket for 5th december, payment has been deducted from my account and never came back and cleartrip did not issue the ticket to me stating that there was some error of your payment that also they told me when i tried to call those people and ask for the ticket. After calling these people for more than 25days there is no news...

I had book my family ticket (Date : 16/12/2019) by clear trip for 4 passenger, after my booking couldn't complete and i got massage "oops, your booking didn't go through" and they said within 4 we will contact you but no one contact me until now, i didn't receive any email or message, also money detected from my credit card, how i get the refund?

Kindly contact me as soon as possible,
Date of booking : 16/12/2019br...

I have try to book flight tickets in clear trip website.in the payment page, when i go for payment through card after entering all details it is showing "we are unable to accept this card. Please try using another card." after that i have change the card, but same problem happend. Also i have try to pay through net banking, then also it is showing "invalid netbanking details".

Till now i am unable to book tickets. Kindly help...

I booked a ticket from cleartrip last night from hospet junction to mysuru junction at feb. 11 from 4 persons, total of 4964.15inr. My bank charged me successfully but i got "payment gateway error" with the reason "session expired". I received no confirmation of my booking. I wrote to [protected]@cleartrip and my email bounced back immediately and it doesn't exist. I tried to send message through its facebook account and i am told it is not available....

Dear Team, due to some of my personal problem I have been cancelled my trip on 28/11/2019. As conversation with your customer care I have come to know that the refund amount will be deposited in my account with in 5-7 working days. But unfortunately I didn't receive any amount in my account till now. For your kind information, my travel date was 26/12/2019. I have been cancelled it before 28 days of my travel.

Need your kind...

I had booked a ticket with cleartrip on 7/12/2019 for which payment failed but money was debited. They sent me an email saying money would be returned within 5-7 days but still haven't recieved the refund. I tried reaching out to the customer care but it's automated and no one available. Please make sure they refund the amount asap. My trip id is[protected]....

I had initiated the payment process for a booking of a flight from qatar (Hamad international airport) to dubai (Dxb international airport) on 14th dec 2019 via muscat but my booking did not get through and i was charged the whole amount of 1196 qar from my credit card. I do not have a booking id or anything because i did not receive any message or emails from cleartrip but i do have a screenshot of the page that says my booking did not go...

Below email was sent to [protected]@cleartrip.com on 24 nov 2019 from email id [protected]@gmail.com
I have not received any response.

To

Stuart crighton (Founder and chief executive officer)
Prasad menon (Chief people officer)

Trip id –[protected]
Case id – 09753485
Subject – mental harassment caused by cleartrip staff

Dear stuart and prasadbr...

I booked a ticket from cbe to hyd trip id is[protected]Dec 05). Paid rs.5258. But i didn't received confirmation mail immediately from your side. So i booked another ticket cbe to hyd trip id is[protected]., paid 5258. Immediately i got the confirmation. After few minutes i receive the confirmation ticket for trip id[protected]. I dont want two tickets on the same day. So i cancelled the ticket of trip id[protected]. Cancellation...

Trip id[protected], id 2524509

I have submitted a consumer complaint on 1 december 2019 for which i got a status update from consumer complaints.in on 2 december 2019 that 'clear trip support has been notified about the posted complaint'. After which, i have not received any update as of 9 december 2019.

Kindly update on my refund paid for baggage allowance....

I am trying to contact cleartrip via their call center, since yesterday
either they put the call on hold for 15 min or promising a call back which did not happen. ( they told me to contact shanghai airline)
I am want to cancel a flight will take a place by 12/12/2019
all i want is to know if it going to be refunded or not or fully or partially,
They are not professional at all they hanged the call up twice.br...

We booked our 3 air tickets from jaisalmer to ahmedabad on 26th october 2019 at 12.40 am & cancelled on 27th october 2019 at 11.30 pm but still we have not refund our amount. Our trip id is [protected]
We need our refund amount asap as it has passed one month. As per your mail refund amount is 6812/- after deduction of all charges. After this i received email that refund amount is 0. How it's possible as i cancelled my tickets before...

I tried to book a flight ticket from bhubaneswar to bangalore. Money is debited from my credit card but i got message that (Sorry, we were unable to confirm your booking. We know it’s annoying, but it happens. There's no need to worry, we promise to call you within the next 4 hours to book the same
We strongly recommend you do not try booking again, this may result in a double charge to your credit card.
Got questions or concerns?...

I have booked round trip ticket from chennai to melbourne in malasiyan airlines through clear trip site. Due to domestic reasons i cancelled my ticket yesterday 5.12.2019. Today i received a msg from clear trip that thr refund amount is rs 0.00.
I was shocked to receive the msg as this was a refundable ticket. And in the ticket which i received thro mail, nowhere mentioned as non refundable. After checking this only i cancelled my...