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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 59

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I made a booking on october 19, 2019 from coimbatore to chennai using clear trip. While booking using internet banking via cleartrip as a guest, an amount of rs 4929 has been debited from our icici account (The transaction id is [protected]) but, the ticket is not generated as it showed some error.

Kindly credit the amount to our bank account.
Airline : airindia 9:45 pm from coimbatore to chennai

Name...
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F
forever_buddys
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infant ticket double charged

Address:Aurangabad, Maharashtra, 431003

Dear,

I had booked ticket from pune to dubai, the changers where including infant paid online. Later i found infant ticket in not added.
Customer care person asked to make a new booking for infant and the money will be refunded for the previous booking.
I haven't received any refund yet.
Kindly refund the ticket amount asap.

Refernce of mail :

Dear traveller,

...
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H
harinir
from Chennai, Tamil Nadu
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flight ticket booking has been deducted but not confirmed

My email is [protected]@rediffmail.com. My contact number is [protected].
I was wanting to book flight ticket for my family 2 adults and 2 kids for 01.01.2020 from udaipur to chennai for indigo flight at 1530 departure arriving chennai 2100hrs.. But same was reflected as incomplete since session had expired.. But later on after 2 hrs my account has been deducted with amount rs 25692 as an amout towards the fare charges..
Kindly...
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S
Suprabha Santosh
from Mumbai, Maharashtra
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bad service

Address:560054

I m so frustrated with the agent chetan and as he promised a call back and never did so.. I m equally stressed being on hold for hours and unable to resolve the issue i had besides this i get a mail saying call up airlines as they cannot amend the details very inefficient staff.. I did not get a call. All i was asking to amend the name as per adhaar and i got stressed whole day long waiting on long hold...
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U
utkarshjain1983
from Delhi, Delhi
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air ticket dispute refund issue

I was booking a ticket on 15/10/2019 at 10.35 pm for five passenger from Delhi to Dubai starting from 01/11/2019 to 08/11/2019.

1. The first message I got from cleartrip was that booking confirmed and will be sending you e-ticket shortly (message received at 10.35 pm on 15/10/2019)
2. The Second msg is “We will email you the ticket Delhi-Dubai return flight within next 5 hours.”(msg received at 10.40 on 15/10/2019)br...
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A
Amoghmadhav
from Hyderabad, Telangana
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amount deducted but no ticket

Address:3-10-209,road no-3, Reddy colony,Hanamkonda, Reddy colony,Hanamkonda, Warangal, Andhra Pradesh, 506001

I have booked my ticket from Bangalore to Hyderabad two way from cleartrip website and the amount was around 18, 000 and my money was deducted from my account and all I got was a blank white screen after the otp for my card has been entered and I've received no mail or message about the booking
The customer care numbers are not even connecting.i have no clue what to do...
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Address:Tiruppur, 641604

A online roundtrip ticket between chennai & coimbatore was booked yesterday (16.10.2019) for nov. 22 (Onward) and 30th november 2019 (Return).
Could not get trip id, no ticket issued and could not view in my profile also.

The sbi (Bank) transaction no: is[protected]igahgbafo5 for rs. 4611.00.

Kindly do the needful help in issuing the ticket or if not refund the amount.

Appreciate your early...
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E
Eeshaaaaaaa
from Delhi, Delhi
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refund for cancellation of ticket

I cancelled a ticket on the cleartrip website due to personal reasons. I have cancelled the ticket within 5 mins. I should be eligible for a full refund but they have tricked me saying that the airlines have cancelled my ticket.
Please refund my full amount of 7882 as i need to book my next ticket.
Trip id :[protected].
The agents say nothing can be done. When i have cancelled the ticket through cleartrip, i request...
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B
Bhanumathy Ravi
from Tindivanam, Tamil Nadu
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amount deducted for a failed transaction.

Address:600078

We tried to make a booking on october 14, 2019 for chennai - mumbai return trip using clear trip. While booking process on final payment mode, it seemed to be a failed transaction and tickets didn't get booked.
However an amount of rs 6, 707 has been debited from our account using debit card xx5548 at clear trip private limi on[protected], 12:48:22.
Transaction ref no.888453.

Kindly reverse this failed transaction...
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R
Razeem Mohamed
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issue

My flight tickets from clear trip was cancelled and they didn't notified me until i call them to check the flight time on the same day, they told me to purchase a new tickets and will refund the amount within 7 days, now its 30 days and didn't received the refund amount for rs.54, 000. Now when i tried to call they and they are saying it will take 45 days from now. I believe this kind of company they should me shut down....
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N
Nitin_Facebook
from Mumbai, Maharashtra
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amount debited - ticket not booked - need refund

Ticket amount debited from bank but not booked.

Booked ticket for 1 adult (S) 2 children
From: bom 08:40, wed, 30 oct 2019
To: 10:55 del, wed, 30 oct 2019

Message from hdfc bank : thank you for using hdfc bank netbanking for payment of rs.9, 656.00 from a/c xxxx to techcleartrip

Please refund as i need to re book ticket.
Contact - [protected]@gmail.com...
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A
AshokBaltana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not booked but funds deducted

Address:H NO 2581 SECTOR 20 C, Chandigarh, Chandigarh, 160020
Website:www.cleartrip.com

Amount deducted but ticket not confirmed
I tried booked a flight from cleartrip delhi to banglore dated[protected] but booking not confirmed note even recieved a message but the amount had been deducted of rs 12264 from my account..
my name is - Ashok kumar
my number-[protected]
email [protected]@gmail.com
Payment done through online web site www.cleartrip.com...
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P
pcclimitedcp
from Bhopal, Madhya Pradesh
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need tax invoice

Address:No.25, Pallavan Nagar Main Road , Maduravoyal, Chennai, Tamil Nadu, 600095

Dear sir,

We booked ticket from chennai to hyderabad on 25.9.19. We didn't receive tax invoice from air asia 517 from chennai (Maa) to hyderabad (Hyd). We received tax invoice from spice jet from hyderabad to chennai.

We tried directly air asia website for tax invoice but we can't able to get. So, please do the needful.

Pnr: qrht8v
Cleartrip ereceipt no. P/mh/2050998
Trip id:[protected]...
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Address:Lower Parel !, Mumbai City, Maharashtra

Hello this is sonu ([protected]@gmail.com), i was booking my flights through cleartrip application and i made the complete payment using otp and the money got debited from my account (35, 142₹)
And after sometime some sales lady called me saying mam the transaction has failed and the money hasn’t reached to us!! So i called the bank and they told me, that money has been transferred to the opposite party account.
I don’t...
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G
gdwn
from Badagara, Kerala
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flight ticket booking failed

I used the clear trip app on13 oct 2019 to book a flight ticket from tvm to dubai and made the payment through google pay. The money was deducted from my account and still the booking has failed. Now i don't even have a way to contact clear trip as i do not have a trip i'd. I would like clear trip officials to look into this matter seriously as i have understood that this is not an isolated issue. Many others who used clear trip are also...
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Address:Mumbai City, Maharashtra

On 11.10.2019 i booked a ticket on cleartrip app in my iphone (Bhopal to mumbai) and paid by my net banking (Icici).
I can provide payment reference details to cleartrip rep.

But did not get any ticket confirmation detail or trip id. Please advise how to resolve this issue.

I am afraid o[censored]sing cleartrip app. This app can not b trusted. Cleartrip to either refund the money or confirm the ticket. br...
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N
Naveen Parasramani
from Neyyattinkara, Kerala
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faulty bookings, irresponsible response, rude behaviour

Address:Gwalior, Madhya Pradesh, 474001

Trip id[protected]
Date of booking - 10/10/2019
Place for accomodation - gwalior

I have been booking through cleartrip from last 3 years. This time i reserved a room in hotel in railway station premise for accomodation of single person for 1 night from 10/10/19 to 11/10/19 & paid app. 2900/- thru my debit card. At time of check in my customer was kept on waiting for 30 minuted & than denied accomodation by...
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Address:unit no.1, ground floor,DTC building,NM joshi marg,delisle road,lower parel(E), 400013

Hello there...
We had a flight from indore to gwalior on 5th july 2019 by airindia, due to bad weather the flight was cancelled by the air india. My trip i. D is[protected].
Since the flight was cancelled by the airline only so i am eligible for full refund. I have emailed that air india's cancellation stamp one paper to cleartrip.com. Last from 3 months they are making me fool by giving me diffrent type of matters. And when...
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Trip id :[protected]
Abu dhabi - kochi (Return journey)
Passengers: 1 adult, 1 child, 1 infant
Total trip amount: aed 3110.0
Forward journey completed.
Only return trip dated 30 aug 2019 cancelled
Refund amount: aed 765.00

Trip id :[protected]
Abu dhabi - kochi (Return journey)
Passengers: 1 adult
Total trip amount: aed 1605
Forward journey completed.br...
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A
Anand Venkateswaran
from Bengaluru, Karnataka
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refund of my amount paid

Hi I did make a online payment via Clear trip for a sum of Rs:-5533/- towards RD Nature Resort.When I reached the venue I was told that the said amount did not reflect in the account and hence I had to pay ones again at the venue. The amount is debited in my account and wanted to what is the procedure for my refund.The ref number that I have us CCAGJILSD9991GAHDWMXA. I can be contacted on [protected]...
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