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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E)
Mumbai
Mumbai City District
Maharashtra
India
400011

ClearTrip reviews & complaints page 63

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H
hemanta1
from Delhi, Delhi
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refunding money

Address:HOUSE NO 119 VILL PUKIA, 787110

On 18/07/2019 i canceled my flight ticket (Pnr no h5tqwy), booked through clear trip
Regarding the refund of the money spice jet informed me that they have already credited the amount to the agent account but yet my money is not returned to me.

Regarding the refunding money, i tried to contact clear trip but but i did not get any positive response.

I never expect such type of behavior from clear trip team.br...
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R
reshmasultanashaik
from Hyderabad, Telangana
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my trip from hyderabad from bangalore was charged but no ticket was booked

I have booked a flight ticket from hyderabad to bengaluru for 19.08.2019, on 30.07.2019. An amount of rs 2630 was deducted but no booking was made, no refund has been received so far, which is extremely ridiculous and outrageous. I was to attend an important meeting at nimhans. Shall file a consumer care complaint against cleartrip and would strictly prohibit my family and friends from using this worthless app which has no way to reach out,...
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A
amrx2
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refund and money return

Address:00971

I got airline ticket throw clear trip and it is been canceled on january by airline and clear trip agent promised to return the refund with in (24 hr) every time i contact them as of know it is been 7 month with out any feed back
I called costumer service more than 13 times with out solving my issue or feedback about the refund
I tried to communicate and contact the cleartrip directly and costumer service refused to provide...
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Address:DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E) Mumbai Mumbai City District Maharashtra India - 400011, Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

I returned from port blair to kolkata on 15.08.2019 by goair for which i purchased the ticket from clertrip much before. 1 premium non veg meal and 2 smart snack non veg were also purchased while booking the ticket. My clertrip id was[protected] and my airline pnr was m69lmp. But no food was served to me and my family from goair. While i asked the reason behind it, they say no food was enlisted against my pnr. They also show me the name...
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D
drr16
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

user account deletion

Since 2 Years have requested to delete account but no reply and even filed police complaint

cleartrip — crap

The most pathetic online booking and the ### brand and the worst cuatomee care and crapiest ahopping plce on planet earth Worst experience tortorous experience and egoist and crap people bakwaas ### nevwe buy anything in thia ahit place and dont wvwn go near this ahit tata brand or store ### ###...
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My name is rina noya
My trip id is[protected]
Purchased one way train ticket from bsb to ndls for 2 persons on 9th august 2019

I checked credit card balance and i found that double amount of money was deducted from it. The first one was 3247 rupees which is the correct price to my booking.
The other was charged 3227 rupees which i have no idea what that was charged for.
I am not willing to cancel...
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Air ticket was booked from cleartrip via trip id[protected] from ahmedabad to pune for travel dated 12th august with goair as the flight provider. The amount of inr 7214 was debited right away from the account and booking confirmation received. However, on the date of journey (12 august) when i checked the flight status it was revealed by support staff that the ticket was not confirmed due to some internal technical glitch. The staff provided...
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H
H Bagla
from Noida, Uttar Pradesh
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ticket amendment

Address:DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E) Mumbai, Mumbai City, Maharashtra, 400011

13th August 2019

To,
Manager Customer Care Complaint
Cleartrip Pvt. Ltd.
DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E)
Mumbai
Mumbai City District
Maharashtra
India – 400011

SUB: Clear Trip Id:[protected]
Dear Sir,
With reference to the above Trip ID I have booked the tickets under Flexifly. On 1st of August...
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H
Harish Bagla
from Noida, Uttar Pradesh
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flexifly

Address:6 ASHOKA ROAD, Kolkata, West Bengal, 700027

My trip id[protected] i have booked my ticket on 13th of july for travel date on 13th of august under flexifly. On 1st august i
I called customer care asked amendment in the travelling dates of both the sectors from 13th august to 28th august. The lady who was handling me did changes in one sector and told me another sector will be done after 4 hours. Since then i am calling continuously and no one is answering anything they are...
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T
Teja Gella
from Mumbai, Maharashtra
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malfunction of app

Address:windsor machine limited raghav ratna towers chirag ali lane 6 th floor 602 flat number abids, 500001

I ha e booked flight for 12th augest but the date was automatically changed in the booking page for which I had a loss of 1800 rs I want my amount back .
I am a frequent flyer this not fare because of your site I am facing this loss.

I am ready to bare the loss but not this amount I would like from team cleartrip to minimize my loss.
Regards
Tejeswar
[protected]...
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J
jayan190374
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refund for train tickets

Address:Indira gandhi road, Triolet, 21203

Hi, my name is jayan kumar ramdin and i, m a resident of mauritius. I have a cleartrip account through which i booked train tickets (Ac chair car) for 3 adults and 1 child for a trip on 21st november 2019 on train number 22987 aii agra fort superfast from jaipur to agra fort on 8th august 2019. A sum of inrs 1791 was deducted from visa credit card [protected] bearing name of leena devi ramdin (My wife). Unfortunately after paying...
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J
jassman1213
from Fatehabad, Haryana
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not refunding my payment

I booked a ticket on 2nd august 2019 rs 105, 554.in the name of baljinder singh and sakshi and on same call immediately i cancelled the booking. On same call customer care ask me that your full payment refunded in 2-3 days. But till today no payment received sorry for english iam calling daily to customer care but they didn't give me any proper answer also i mail my bank statement to clear trip ([protected]@cleartrip.com). But nothing happened....
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A
Aysha Salim
from Mumbai, Maharashtra
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refund for flight

I had booked a flight from bangalore to kochi today. But as the kochi airport got shut down due to the rains i cancelled my flight yesterday also because it said i would get full refund amount. Today i saw my total refund will be only rs 197.

Aysha salim

Trip id:[protected]

Bangalore - kochi
Air asia, i5-1124
Pnr: gt8t7j
Sun, 11 aug 2019
12:20 - 13:10...
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R
Ravibabu Rajendralu
from Sringeri, Karnataka
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add on baggage refund - pnr-gwh9pr

Hi,

When i booked my ticket i had purchased additional baggage for 5 kg, which is on 27/07/2019 under pnr - gwh9pr
For 31st july 2019 travel from chennai to bengaluru, flight no. 6e6011.

Clear trip - e-ticket copy shows clear message about add on baggage for 5 kgs with the payment detail..
Where as airline denied my add on check-in baggage and ask for payment for excess baggage over 15kg.. br...
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S
sesha sesha
from Delhi, Delhi
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mgm dizzee world ticket booking

Address:1/74,East coast road,Muttukkadu,Chennai, Chennai, Tamil Nadu

Booked online ticket for sunday 04-aug-19 for 4 adults + 1 child rs2703
To visit mgm dizzee world but i have not received any communication on my email and denied entry by the mgm authorities.

Rs.2703 has been credited to cleartrip tech_cl payments vide
Ref/cheque no. [protected]gagsphra4 on 03-aug-19.
Please refund the amount.
S. Seshachalapathy
[protected]@gmail.com
[protected]...
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Address:DISTRICT AND SESSIONS COURT, GYGALHSING, WEST SIKKIM , PIN CODE-737111

On 05.08.2019, i tried to book an air ticket, after all the process amount got deducted from my account but not got any confirmation from cleartrip. I got an sms from bank saying your a/c xxxxx is debited with rs. 12270.00 on 05.08.2019 05:42:22 at pur/cleartrip privatelimi/mumbai.
Now i am unable to contact cleartrip as i don't have any trip id.
Please kindly look into this matter....
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S
sunilsteven
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refund amount not yet received

I had booked a flight ticket with cleartrip on 09.04.2019 and it was jet airways ticket but due to the closure of jet airways my ticket was cancelled and the customer service executive said that the refund would be processed by july 8th and i haven't received the refund yet. Its going to be almost 4 months.
Kindly help to get the refund at the earliest.
My trip id:[protected] & i have attached the ticket below....
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D
DLM
from Mumbai, Maharashtra
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no refund has been processed from cleartrip

Dear sir/madam,

I booked a flight through cleartrip. But the ticket was cancelled on 19th april. And the cleartrip has been sent to me an email that my flight is cancel by airlines.in that case they had mentioned my full refund will process within 45 working days. I waited since that time but not received any single penny in my account. I contact many times to the customer care at cleartrip but no solve. I understand the...
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A
ashishag75
from Delhi, Delhi
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refund issue still not resolved

Address:Mumbai City, Maharashtra

I had booked an airline ticket from del to fra on 09 april and then subsequently cancelled it. They debited rs. 24021 from my account for the ticket, after countless reminders to the airlines - ukraine international airlines i got a refund of only rs. 1500. The airline has clearly sent the following message to me:
According to the rules, the fare amount of your ticket[protected] agarwal/ashish is refundable with charge 150 eur....
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C
Cresigner
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refund

Website:kw.cleartrip.com

I've cancelled my air ticket (Trip id :[protected] from kuwait to chennai and back, nearly 2 months ago. They've asked for some bank details for online transfer, which i've mailed it to them later.in their last mail communication dated june 25, they've promised me the refund amount will be credited to my bank account within 5-7 working days. Since then more than 30 working days have passed by. But there was no information from them. br...
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