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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 60

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A
ashokbera1992
from Mumbai, Maharashtra
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amount deducted for failed transaction

Address:Hauz khas, New Delhi, Delhi, 110016

This is to inform you that an amount of rs.16743/- has been deducted for failed transaction while booking air ticket from kolkatta to delhi on sep 28, 2019 at 12.53 am on clear trip web page using mob no [protected] and email id ([protected]@gmail.com). The amount has been deducted from sbi debit card via ref no[protected].
Please do the needful to refund the above said amt of rs 16743/-.
Thank you...
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U
umesh nambiar
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refund not yet received in credit card

My trip id [protected]
Many days waiting for refund which promised my kannur to sharjah flight 900 dhs
Very bad service providing by clear trip
I got message only refund 124 dhs
Some one contacted me again and promised to pay
I cancelled my daughter ticket as you promised refund air india aexpress

Again i took go air from calicut to dubai with you
Still i am waiting your replay
br...
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J
Jayantgaur
from Delhi, Delhi
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refund not received since last 110 days

Address:Gurugram, Haryana, Gurgaon, Haryana, 201014

We cancelled one round trip (Trip id:[protected] from clear trip and they confirmed full refund for this trip. The reason for cancellation was that air lines changed the flight schedule timings and we were entitled for full refund. Clear trip had arranged joint tele conversation with air lines (Aeroflot) and air lines confirmed on phone full refund in this case i. E. Rs.47, 401/-. After that we received several mail from cleartrip for...
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S
Sbhhasis Halder
from Kolkata, West Bengal
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deducting money

Address:91/1desh bandhu road, Baranagar, Kolkata, West Bengal, 700035

My booking id is[protected] this booking was cancelled but they deducting money from my bank how can i get my money back, please give me some assurance, after deducting my money i seen review about this app which is very bad i am very much tensed please don't cheated my money i am not a very rich pearson so please help me to get my money faster......
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Y
yuvraj v
from Chennai, Tamil Nadu
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ticket booking failed

Clear trip doesn't own any of their customer problems, i made a reservation to go goa dated 12th october 2019 using their designated mobile app but to my surprise the amount got deducted but the tickets were not confirmed when i tried calling them for getting the status on the transaction there is no option to speak to anyone, as there is only a standard ivr reply which gives a robotic reply... I understand about the company's capabilities...
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N
Nimit Sheth
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ticket cancelled automatically

Address:Gold Souq, Dubai, UAE, 15462

I had return ticket from DXB to Bahrain from 1st October, 2019 to 3rd October, 2019 (Cathay Pacific) .

As per flight Schedule from DXB to Bahrain I was at airport before 2 hour (Around 5:30 AM) from departure. I was in queue and I got an email that "Your ticket has been cancelled".

But I had't cancelled the ticket. I am shocked. I had called cleartrip, They said you had cancelled from your mobile. I have called...
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U
Ujjalkumardas
from Kolkata, West Bengal
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cancellation of ticket

I have purchased a ticket for travel from kolkata to chennai on 20/08/2019. However, due to unavoidable circumstance i reached airport before the departure of 28 minutes. As a result i did not board in the air. My trip id is[protected]. I try to cancel my ticket from the said date but i could not done the same. Please cancel the ticket and refunded the money.

My email id : [protected]@gmail.com
Mobile no. [protected]...
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Address:RAJANKUNTE, 560064

On 1st october 11:58: 57 through paytm.

Paytm has confirmed that the transaction is successful and have given me bank transaction id [protected] to be given to cleartrip.

Now there is no way to contact cleartip as their automated services do not allow any contact without a trip id.

And paytm cannot do anything about the amount unless cleartrip gives me a letter that the payment was not received....
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S
sanjay_21
from Hyderabad, Telangana
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online flight booking through company website

Address:Worli, Mumbai City, Maharashtra

This is Sanjay Mehta from Mumbai, I have booked ticket from Mumbai-Porbandar, on 23rd Jun through Clear trip website "www.cleartrip.com" . They have received payment of INR 8196/- in their HDFC account but they have never confirmed my tickets or provided me any details related to booking .I have been trying to connect with them on their email IDs and their customer care phone numbers which are all showing as invalid while calling into them...
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Y
YAMINI NAMBIAR
from Bengaluru, Karnataka
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amt to be paid still

Clear trip made an error in my ticket — id no.[protected]

Clear trip goofed up …. And they accepted their error...

They asked me to book a new ticket with the airline and agreed to refund the amount.. I agreed and booked a ticket for rs.2222/ — ; now they are dragging this issue... Neither resolving nor refunding the amount.. Please help...
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I booked my ticket in cleartrip, i entered all details correctly, when i received my ticket all the spelling were correct, and when i checked my airline ticket mine and my daughter spelling were wrong. On this i spoke to cleartrip customer care from one week, but each day they are saying different answers. Now they are saying i need to cancel my ticket which is non refundable.. And i need to purchase new ticket. If the mistake happen from...
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G
Girishankar Phatak
from Bhubaneshwar, Odisha
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non fulfillment of flexifly commitment by cleartrip

Address:Dargha road, Bulandshahr, Uttar Pradesh, 431005

Dear sir,

I had booked a ticket from ixu to del by ai for the 4th of oct 2019 and del to ixu on 9th of october by spice jet for 9th of october, clear trip id[protected] under the scheme flexifly.

I had asked for re-scheduling my ai flight from ixu to ndl on 9th of september and paid an amount of 5418=00 as an initial amount out of which partial amount was to be returned back to me after making this change....
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V
Vinita P
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my difference in the ticket refund money is not received

Hello,
I had booked my international flights through cleartrip. After around 25 days due to a personal problem, i had inquired with them about the refund details. Immediately i got an email stating i will get a refund of rs 32172 if the entire booking is canceled. I canceled my entire booking on the same day. After canceling the tickets i got an email saying i will get a refund of rs 27176 instead of 32172. I have been following up...
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Address:Flat No 110, Y R KEERTHI RESIDENCY, SINGASANDRA, BANGALORE, Bangalore, Karnataka, 560068

I booked air ticket to travel on 25.09.2019 by indigo flight 6e 3518 from bengaluru to pune. Booking was done on 13.09.2019 and ticket was confirmed.in fact i paid extra amount for window side seat.
But to my surprise i received communication on 25.09.2019 morning 7 am, just few hours left to start, as my ticket was cancelled.
I have neither requested for cancellation nor otp confirmation from my side.
But they are arguing...
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L
latha achu
from Nashik, Maharashtra
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no refund of ticket cancellation amount

Address:Mumbai City, Maharashtra

Trip id[protected]
Trip id[protected]
Name latha mohanan, cancelled two tickets from mumbai to kochi and kochi to mumbai on 21/08/2019. Your customer care executive told me you credited the amount inmy account with
Arn 74332749234923302871444 and 74056639324923311633907. For more than one month i am waiting for the refund. Please do the needful....
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R
Remedios costa
from Margao, Goa
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amount deducted from my account without any confirmation of ticket

Address:navelim, South Goa, Goa, 403707

I have tried to book train ticket from goa to mumbai on 28-08-19. Amount of rs. 529 has been debited but the ticket hasn't booked. I din't receive any email or message neither regarding the ticket details nor the refund. As the ticket hasn't booked, there is no trip id but when i call customer care the very first question is enter your trip id. So i couldn't talk to the customer care. I dint receive any reply for the complaint sent through...
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L
Lalit2207
from Vadodara, Gujarat
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failure to refund amount

Address:312-316, 3rd floor, Vipul Agora bldg, next to Sahara Mall, M.G.Road, Gurgaon – 122002, India, 795001

Hi,

I am lalit. My recent trip from imphal to ahmedabad (Trip id:[protected] was booked using the flexifly. I was informed by one of your customer care executives (Mr. Manoj) that my balance will be refunded in 5-7 working days. It has not happened so far and i am quite disappointed with your service.

Till when can i expect the refund.


Lalit rajkumar...
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S
Sujith Jeeth
from Mumbai, Maharashtra
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booking the wrong flight for their profit line

Address:#73, 560068

Hi i am sujith booked return flight from gaya to bangalore... I booked the tickets for 5 adults however they reflected 39999 inclusive of taxes. The amount deducted was 46000

Constantly received calls from their company asking to change the payment mode gateway without letting me confirming the ticket..

Finally the payment went through and found that the flight i selected was suppose to depart 9 am
br...
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R
rajclear
from Mumbai, Maharashtra
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wrong message and refund reg due your server response

Ticket booking on 4august 2019 from pune to ahmedabad, message on web shows sorry for the inconvenience, then mail received is enclosed herewith says you are trying to book ticket. This shows ticket not booked.
Refund my amount at the earliest. I communicated to indigo but wrong messages from clear trip create this situation or indigo server is may responsible....
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U
Umesh3590
from Mumbai, Maharashtra
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cleartrip - refund issue facing from 20 days

Hi

Flight canceled by airindia on 1st september 2019 & they have given endorsement copy for a full refund. But i am followup from last 20 days with cleartrip & not received refund amount. Even cleartrip not replying on mail.

I have shared endorsement copy also photo id proof with a signature but still facing the issue.

Kindly check the below airindia endorsement copy link for full refund.
br...
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