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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 64

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S
Sadhan Chakma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received refund amount from cleartrip

Address:Movenpick accommodation, dip, 282825

Dear sir/madam,
I booked a flight on 5-3-2019 through cleartrip. Trip id was[protected]. Unfortunately the cleartrip has been sent to me an email that my flight is cancel by airlines.in that case they had mentioned my full refund will process within 45 working days. I waited since that time but not received any single penny in my account. I contact many times to the customer care at cleartrip but no solve. I understand the amount...
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C
Changma Tom
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to get my refund amount.

Address:Dubai investment park, 282825

Hello sir/madam,
I booked a flight on 5-3-2019. Trip id[protected]. Unfortunately the cleartrip has sent me an email that my flight is cancel by airlines.in that case they had mentiond my full refund will process within 45 days. I waited since the time but not received any single penny in my account. I contact many times to the customer care at cleartrip but no update. I understand the amount is process already by airlines but...
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Address:Chennai, Tamil Nadu

My trip id [protected]
Name : rohini chari

I had booked tickets through cleartrip from chennai new delhi
And return newdelhi - chennai on 29.06.2019. The total amount was

The pnr for chennai new delhi booking in air india 93, was jwgcz
The pnr for new delhi chennai booking in air india 540 was zce06.
However owing to unavaidable circumstances i had to cancel my ticket on the same...
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N
Neeroja
from Kolkata, West Bengal
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my money has not yet been refunded

Address:Jorethang Naya bazaar, South Sikkim, Sikkim, 737121
Website:Refund not yet refunded

The company they themselves cancelled by flight due to jet airways issue.
It was cancelled in the month of april.
Since april they have been saying 48 hours, 7 days, 15 days and 30 days and today is 01.08.2019.
Called jet airways too they had said that the money has already been refunded to cleartrip. Since i booked from second or third party jet airways had refunded the money to cleartrip's account.
Even jet...
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M
Mr.Siddharth Patel
from Mumbai, Maharashtra
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refund of amount of flight ticket which was cancelled from airlines

Address:Parel, Mumbai City, Maharashtra

Dear team,

I had booked tickets from jet airways as per following detail

Onward journey

Flight date. 11th april 2019
Ticket no.[protected]
Reference no. (Clear trip[protected]
Pnr - szwiay
Passenger - vinayak patil
Flight detail - 9w 778 delhi to indore

A same days before the journey when i called jet airways to find out about the status...
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Address:Energoprojekt Entel LLC, 46725

Dear sir,

I have sent several request to clear trip to refund of my cancelled air india express air ticket payment vide cancelled trip id[protected] & pnr number ybvwih.

Air india express already refunded my amount to clear trip uae accounts, but it is unfortunate to say that clear trip still not credited the same to my account and no response till date, in spite of my repeated reminders.

Please...
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A
Anandbabu Rajendran
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refund not received waited for more 3 months

Dear sir,

Good morning, please help me on below issue from cleartrip i am really frusted from their service.

Trip id:[protected]
Travel from dubai to chennai to dubai (Emirates airline thru cleartrip)

Onward: 13th may 2019
Return: 28th may 2019 (Amendment date against 17th jun 2019)

My actual travel plan to india is on may month that is 13th may 2019 to 20th may...
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I have been calling cleartrip customer service for so many times to change my flights and after being put on hold for a very long time, the csr will always say that there is a problem with their server and they will call back but nobody every did!! How many times do i need to make an international call to change my flight bookings and i am running out of time! Someone please call me back and resolve this issue as soon as possible. Cleartrip...
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I have booked my return air ticket (Jazeera airways) from doha to hyderabad on 22nd july 2019, the travel dates are 6th august to 27th august 2019.
The fare i was charged was 2804/- qar.
Airways name: jazeera airways
Trip id:[protected]

My concern is as follows:- we understand that the flight ticket prices as fluctuating, but the overnight difference of 550/- qar is not acceptable.
On 23rd july...
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T
Tyo
from Bengaluru, Karnataka
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refund repeatedly delayed

I had booked an air arabia flight through cleartrip and had bought the allowance deal which cost me a bit extra for baggage allowance and meal on flight. But when i went to the airport we find that there is no baggage allowance and no meal. The issue lied with the cleartrip company so we called them up and they told us to buy extra baggage allowance and they will refund us later. The amount was 3300aed and after repeated follow ups they still...
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P
pkranjith
from Bengaluru, Karnataka
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delayed cancellation & related inconveniences.

Address:Bangalore, Karnataka

I have booked flight 2 tickets from pun - blr in goair 242 flight [ 1850 hrs ] through cleartrip on 10.7.19 and on 23rd jul i got information from airlines that the said flight been cancelled and contact cleartrip for alternate arrangement. Immediately i have contacted [ 23rd jul ] cleartrip and requested them to re-book on air asia flight which is at 1920hrs and the pricing was same of goair. They have agreed to do so and wait till next...
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Address:Dubai, 6302

Dear all,
Good evening!!

I’m writing on refund of my flight cancellation which happened on March 2019 it’s been more than 5 months now and whenever I call on behalf the ladies and gentleman over the call Centre support they come up with different dates as I am in a court and importantly no one is supporting even I asked if clear trip is not paying me back tell me because I don’t have time to call again and again...
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N
nandimehta
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refund trip id 1809280774

Address:610 Ajdan residence, mankhool, bur dubai, 290

I nandi vardhan mehta purchased my ticket (For my family) on air india (Dxb - jdh - dxb) with clear trip id [protected] during sept'18 last year and paid aed 3, 281. Airline pnr was hn647 for travel on 18th oct'18 (Dxb to jdh) and return on 25th oct'18 from (Jdh - dxb)
We later changed our travel plans (Before travel date) and i was told that i can't make changes online and i have to visit air india office in dubai. I did that and...
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D
Drishti ghosh
from Mumbai, Maharashtra
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money got deducted but ticket not booked

Address:Clear trip, Ahmedabad, Gujarat

I booked my ticekt from ahmbd to kolkatta and kolkata tho ahmbd my money got deducted but my ticket was not booked kindly look up to the matter as this is the 4th time i am writing the same complant and no response from your end kindly revert me back as this is getting vry late i need my refund as soon as possible its been more than 7 days my money has not been refunded waiting for your response....
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Address:H-NO:1-14,Beside hanuman temple, Bachupally(v),Medchal(D), Hyderabad, Andhra Pradesh, 500090

Hi. My self shivamutyam. I have booked a flight ticket from vidya nagar to hyderabad on dated 23/07/2019 afternoon. My amount has been debited from my account to cleartrip. But i did not get any conformation mail or any ticket from clear trip. But i did not get my money back. Iam having refrence number of transaction i:e; ref#igagqmrrj3. Iam trying to contact them but they are not responding my call and moreover they are asking ticket id,...
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A
ankeetapawa
from Delhi, Delhi
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incorrect cancellation and refund details

Address:New Delhi, Delhi, 110001

I had cancelled my entire multi city trip in July 18 online. The ticket I had booked is refundable, Trip ID is[protected]. On 24th July I called to check as to what is the progress on my refund, however they said my trip was only partially cancelled. I explain to the customer service that my portal showed that the entire trip hand been cancelled and refunded, but she insisted that only onward leg was cancelled and she wanted me to give...
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B
Bhupendra0219
from Mumbai, Maharashtra
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amount not refunded

Clear trip id :[protected] case id[protected] rs 400 which company as charge for flight window seat from bom to cok still not refund i am calling always saying that 28/06/2019 we have escalate complaint from our side but finance team to give reply i request you kindly refund my amount from clear trip company always give fake answer wait for 48 hour...
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I tried to book air ticket on 20th jul-2019 for my son vikram malani through cleartrip by indigo flight of 29th oct-2019 (Journey date).] from chennai to indore. On completing the booking process i made the payment rs4597/- through my hdfc bank credit card but immediately after the payment i got the server error on screen and neither got the booking confirmation nor the trip id by cleartrip. After sometime, on the same day i. E 20th jul-19...
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A
Aniltims
from Chennai, Tamil Nadu
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airline ticket refund trip id 190505310236

Address:22ND CROSS, 3RD MAIN ROAD, 560076

Hi Team,

I have been chasing clearTrip team for the refund of my cancelled ticket but there is no positive response from the team.

Ticket was cancelled on 20th June'19 but still i have not received the full amount refunded by the team. I have called their customer care team multiple time but no positive response.

Requesting your assistance to get this issue resolved at the earliest.
br...
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Hi
I have booked tockets for two persons today afternoon from chennai to visakhapatnam. I have not received any confirmation about the tickets or any email or sms. When i checked qith the indigo airlines (Which i have choosen for my trip), they have confirmed that no ticket is booked on the names i have mentioned. I tried calling cleartrip. They have asked me for a trip id. I didn't receive any message or id from cleartrip. Kindly...
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