ClearTrip Complaints & Reviews

I was unlucky to book a train ticket on cleartrip website while irctc website was offline. Cleartrip website did not receive a callback from irctc website and my booking is stuck.

Cleartip trip id :[protected]
Transaction id a2f62f3081db[protected]a163e676d11

I cannot reach cleartip support neither by phone nor by email.
No confirmation email or refund have been issued....

Hi team,

This is an email in regards to the confirmations which is mentioned below:-

Confirmation number: - fpfbas

Confirmation number: - woqzqd

I booked tickets for arnk sector going from del-atq & back from ixc-del on 04apr2019 for 3 passengers. Later after few days i got to know that flight got cancelled due to strike. So immediately i called to jet airways & cleartrip as well,...

Hi,

I tried to book a round trip flight from hyderabad to bengaluru, after payment was done it showed me an unsuccessful message and the money got deducted from my account. I tried calling on the number that was mentioned in the same dialogue, but that was not working, i tried another number mentioned by the automated voice. After calling twice on [protected], an automated voice asked me to enter trip id, by that time i had...

Payment was made from our side to book the following air india air ticket and we got confirmatory mails with pnr no as h27x6 from you with but booking wasn't made or either later cancelled. We had already reached airport and surprised to know by air india that you did not book ticket and we had to buy fresh tickets in emergency at higher rate for rs 20000. Our flight was at 3 o'clock and we came to know this about at 1: 45.
In view...

Booking for air travel made through clear trip for the journey made between chennai & patna (Spicejet) on 23.06.19, base amount indicated in clear trip invoice is rs.7350/- whereas spice jet has indicated the same as rs.6750/-
The total amount collected by clear trip is rs.8170/- whereas the total amount indicated by spicejet is rs.7429/*

The invoice provided by clear trip doesnt contain their gst no. And the gst amount...

I have tried to book flight ticket from bangalore to pune (Round trip) on 17-07-19. Amount of rs. 4447 has been debited but the ticket hasn't booked. I din't receive any email or message neither regarding the ticket details nor the refund. As the ticket hasn't booked, there is no trip id but when i call customer care the very first question is enter your trip id. So i couldn't talk to the customer care. I dint receive any reply for the complaint...

I book flight tickets from cleartrip for jet airways under id:[protected]
Now i am asking them for refund from april 2019 till date but only they giving me month later dates. Its almost 4 month now and they only giving dates. My concern with them is that i buy flight ticket from their portal regardless of airline official website then they should refund my money. Why i need to wait when airline will refund them. As i am paying to...

Dear sir,

Sub: cleartrip - booked hotels - unable to stayed - refund initiation - no responsible from cleartrip side - request-reg.

Ref: transcation no - vt 191720073001920000006 : rs. 9500/- & vt 191720073001900000079 : rs. 17500/-

According to above cash transcation we booked the suits & some rooms for an week period @ hotel dhanalakahmi srinivasan, perambalur, tamilnadu within near our...

Hi,

This email is to bring to your notice a cyber-fraud that has happened to me with my cleartrip account.

I have already logged the complaint of this incident with your customer care services, on the same day it happened. Since there is no resolution or response from cleartrip on this i am sending this email.

I have been using cleartrip.com for a very long time for my travel bookings. Few days...

I have tried to book flight ticket from chennai to delhi (Round trip) on 13-07-19. Amount of rs. 13184 has been debited but the ticket hasn't booked. I din't receive any email or message neither regarding the ticket details nor the refund. As the ticket hasn't booked, there is no trip id but when i call customer care the very first question is enter your trip id. So i couldn't talk to the customer care. I dint receive any reply for the complaint...

Sushil this side,

I booked a hotel named “silverine” in shimla for 4 nights. When we booked it we got the confirmation then and there. After 24 hours of confirmation we got a call from cleartrip saying the our booking has been cancelled due to rate fluctuations which is not acceptable and against the cleartrip policy. I hope you will take action asap.
[protected]...

03/07/2019 को मैंने जयपुर से देहरादून की राउंड ट्रिप की टिकट cleartrip Pvt LTD से की थी।
जब पेमेंट कर रहा था तो फैल हो गया।
Cleartrip के कस्टमर सर्विस से फोन आया जिसने 1 मेल भेजा जिसमें पेमेंट...

The trip was canceled on 7 February 2019 .
I have called customer service a several time .They have told like will get the refund on 8th of July 2019 and now it's 15th of July 2019.Its already a 5 month delay .The trip was from Sharjah to Cochin International (Trip ID: [protected]) through Jet Airways and Amount is about 450 AED.I have purchased the tickets through clear trip and i have also paid service charges for this so kindly...

Money debited from bank account, but NO Tickets/ Confirmation Emails/ Texts.
Customer Care/Support portal useless without a Trip ID.
How are Customers with failed transactions, without a Trip ID supposed to reach you ?
This is clear malpractice to take over customer's money. Demand immediate attention and resolution to this matter.

Payment 1: Amount debited twice, without Tickets.
Trx [protected]...

Booked a flight on 12 july 2019 from kannur to delhi. Rs. 5039 were paid through syndicate net banking. As i submit, the message of session expired flashes on the screen and the money was debited from my account. I didn't got any conformational mail. I contact my bank regarding this and they said the money might be in your (Cleartrip) parking account. Kindly check the same and reverse the money to my account. I earlier mailed you regarding...

I tried to book a flight from muscat to ahmedabad on 10 july 2019. Later on the app showed "TRANSACTION FAILED" for the booking and didn't issue any tickets. But the money was deducted from my account. As i am not in india, i can't even call them from my registered mobile no. Of india. Trip id is[protected]. They app is not having any other option to contact with customer care. What to do now?...

Hi I had booked 2 tickets from Delhi to Hyderabad on 24th June, 2019. However while booking the payment site got stuck. My money was deducted from my account but the ticket was not booked. I got a call from their end who expressed the incident happened and said my money would be refunded in 2-3 business days. After repeated calling and mails and even after submitting the bank statement as a proof they say that it is not their issue and they...

I was trying to book 3 air tickets from dharamshala to delhi, i tried twice and both the times my money was debited from the account but tickets were not issued. I contacted customer care and they said that they have not received the money and you have to wait for 3 to 4 hours.
Finally, i booked my tickets through other portal as i need to travel urgently tomorrow to delhi and cannot wait for your processes to break done.
This...

I tried booking a two-way flight by the name of romit srivastava on july 10, 2019 from delhi to guwahati and an amount of rs 8571 was deducted from my bank account but no booking was done, so did not get any trip id and no flight was booked. The bill number for amount transferred to cleartrip is[protected]. The cleartrip merchant reference number that i received is ccagg2jsb121 and transaction reference number is [protected]. I tried calling...

Clear trip has not provided refund for my cancelled trips. We have waited for more than 3 months for clear trip to provide the refund and every month they provide another estimated date for getting the refund. I was informed by 9th july i will be provided an update and the refund, and when i spoke to clear trip team on 9th, they informed me i will have to wait till 10th august to get the refund. They were not able to guarantee that i will...