ClearTrip Complaints & Reviews

Dear cleartrip,

I booked a ticket from your website where i could not use my coupon code where i was supposed to get 5% off and a la perl ticket free, now as a customer i requested to give what is my right but according to your cc they cannot provide the said freebies to me, so may i request to cancel my ticket and credit my back to my account plz...

I booked a hotel room on 17/7/2019 at hotel city inn kakinada with the above trip id i. E., ref#igagpmsjko through cleartrip. Even though my bank a/c was debited with rs.2268/- neither the hotel nor my mobile through which i booked the hotel i. E.,[protected] received hotel booking confirmation from cleartrip. As the confirmation of booking through the esteemed cleartrip was not received by the hotel city inn kakinada, they collected rs.2661/-...

I have not received my refund from cleartrip and it has been over 2 weeks. My recent trip from delhi to dehradun was cancelled by indigo about 2 weeks ago. I opted for a refund but i have not received it. The trip is coming up as 'travelled' in my cleartrip account but it was not, it was cancelled by the airline and the cancellation for refund was confirmed by me on 2/07. I spoke with them on the phone and also submitted for a refund online...

Dear sir,
my Trip ID :[protected]
I tried to book the tickets on 19th July but due of technical issues my card is not working that time. Immediately cleartrip customer care person call me and send payment link to my email I'd.
I tried two time but booking is not happened.
And once again I received call from your Person . She given time upto next day morning.
That is 20th I tried morning on the day....

I have tried to book flight tickets from Chandigarh to Pune ( flight INDIGO 6E-842 from IXC 12:05 to 13:10 DEL and INDIGO 6E-286 DEL 17:55 to 20:00 PNQ for 3 travelers) for dtd 24/07/3019 through on line booking from Cleartrip Pvt. ltd Booking Date is 22/07/2019. Amount of Rs 26253/- has been deducted from my account at time appx 02:12 pm dtd 22/07/2019 during online booking at place (Talwara, Distt. Hoshiarpur, Punjab) but tickets has not...

I have tried to book tickets two times from cochin to mumbai for my daughter parvathy r nair on 19.07.2019, but not received it. My account is debited twice for rs. 3316/- each (Total 6632).
Pl send back me the money.
Account details
Bank : iob kaloor ernakulam
Account no. [protected]
Ifsc code : ioba0001613
Name c d ramachandran
Debit time : 12.28 and 17.01 on 19.07.2019...

I booked a flight from ahmedabad to kolkatta and return kolkatta to ahmedabad 3oct-11oct my money got deducted but i did not receive any ticket or id its showing payment failed whr in my money is deducted from acct no one is available on chat to help and even your coustomer care is not responding on call extremely annoying waiting for your call and my conformation please get it done as soon as possible...

I have tried to book flight ticket from kolkata (Ccu) to bhubaneswar (Bbi) (Round trip) for 02-08-19. Booking date is 20-07-19. Amount of rs. 4243/- has been debited but the ticket hasn't booked. Upi refs no - i[protected]. Din't receive any email or message neither regarding the ticket details nor the refund. As the ticket hasn't booked, there is no trip id but when i call customer care the very first question is enter your trip id. So...

On 17th july 2019, i tried to book a flight ticket for my parents on go air thru clear trip. After keying in the details and payment details (Bank transfer), there was an error message telling the transaction could not go thru and that clear trip will contact within 4 hours time. Since our travel requirement was same day (Within 5 hours), i made alternate arrangements and booked the ticket separately. I received a mail from clear trip alerts...

Sir i vikesh barla tried to book ticket of 03 person on 19/07/19 of journey date 22/07/19 from port blair to chennai for which rs 8574 have been deducted from my internet banking at around 0545 hrs without booking. I did not received any message in my phone number or in my email id [protected]@gmail.com. Regarding booking but my money was deducted. I do not have cleartrip account and and have not get any trip id regarding the transaction....

Rakesh here i booked a room in mumbai ginger hotel in 16th july checkin 17th july by cleartrip when i reached in hotel 17th july approx 2pm they told me they have no booking for me please resolve the issue i haven't received any services for the same they said there is no booking for the same please consider the matter seriously either we will move to customers court do contact me at [protected]...

I was booking fight from ahmd to kolkata for 7th of august.. After confirming in the payment option rs4394/ money got deducted from my account and ticket was not booked.. Help.. Phone number linked with the account - [protected]. Mail id[protected]@ksrm.ac.in..
Can i get customer care number other than [protected]??? I am fed up of not getting any number.....

Today i wanted to book an air tkt for round trip for my daughter ms. Gautami sadekar and i paid online through netbanking of icici the amount of rs 5869 for chennai to mumbai & return tkt for the travel date of 27th july for going and 29th july for return to chennai - bothway indigo flights
The booking was done around 11:15 am today but till now no refund is given nor a tkt booking is done as after money was paid the page error massage...

We booked 2 flight tickets from bangalore to mumbai and after the payment the system showed an error without generating the trip id or ticked but the amount has already been deducted. When we call customer care they are asking us to enter the trip id. How can we provide a trip id when there was an error from your end. If this is not addressed, a bad word of mouth shall be spread about cleartrip and also we shall not do any further bookings...

I am quite displeased by your customer care system.. I booked for my ticket from mumbai to chandigarh on 13th aug, 2019, go air flight. The page went till booking, the amount got debited from my account and i have no ticket booked message.. And the page of cleartrip expired at that time.. So i think the ticket is not booked but amount deducted.. Now there is no way i can find the status as your customer care no. Asks for ticket reference...

Dear sir,

Reference to the subject matter we regret to write that the following trip id, that we tries to book on 18.07.2019, has been failed

Trip id :[protected]

Trip id :[protected]

Trip id :[protected]

But our bank account have been debited by rs.4300/- for 3 times. We also attached herewith scan copy of the above three failed booing confirmation/id for your...

Hi,
I have booked a flight ticket on 18/7/2019 at 06.03 p.m. but I have not receive any trip id and booking confirmation email from clear trip after the payment are donethrough Ola wallet. They showed redirecting you to marcent website only after the transection was completed. I received the confirmation from ola service also with the transect ID [Ola Money] EHMV-IX66-9YLO. I called the cleartrip support team but they only ask me...

I have tried to book flight ticket from Delhi to Mumbai on 19-07-19 for 2 pessenger. Amount of rs. 5956 has been debited but the ticket hasn't booked. I din't receive any email or message neither regarding the ticket details nor the refund. As the ticket hasn't booked, there is no trip id but when i call customer care the very first question is enter your trip id. So i couldn't talk to the customer care. I dint receive any reply for the complaint...

I booked in cleartrip website on july 18th 2019. Payment was failed 2 times but when i check my account it’s deducted. I called them asap. They told me they will refund the money. Wait until 2-4 days. But until now they not yet refund the money. I also called my bank and they told me that it’s successful payment. I hope i get my money back as soon as possible. Please cleartrip....

Hi team,
I have booked a flight ticket on 17/7/2019 at 11.03 p. M. But i have not received any trip id and booking confirmation email from clear trip. Payment are done.
As suggested by support team, there are some technical issue on system. They also suggest that i will get the mail today. I have not received anything for the same.
I am requesting to you, please check and confirm that my booking is done or not....