ClearTrip Complaints & Reviews

Hi,
Please note I had tried booking my ticket through Clear Trip App on 14.06.2019 but could not book my ticket due to your server issue. The payment has been deducted & awaiting for the refund. The payment was made from my spouse savings account & today is the 5th day so please can you check & arrange the refund at the earliest. My registered Email Id is [protected]@yahoo.com.

Please note previously also I have...

I couldnt reschedule my flights on a critical situation (trip id:[protected]). I had to cancell all the tickets and to book fresh tickets causing heavy financial damages. Highly deplorable. As a responsible company is not supposed to behave like this to its clientle in such a competitive industry. consumer satisfaction should be the supreme motive of any organisation...

I booked a ticked with Air India express from Abu Dhabi to Delhi for 11 April 2019 at 00:20 am with Trip ID:[protected]. later I tried to merge the ticket with Air India departure for 11 April 00:05 am, as my family was travelling alone and I want to accompany them with my friends family who were travelling with Air India.

when I checked with cleartrip customer care they asked me to cancel the existing booking and requested...

I booked ticket from my cleartrip account by email : [protected]@gmail.com from nagpur to banglore at 12:11 am on 19jun
Ticket for 7 july using amazon pay as medium
But the ticket was not booked no id is shown on cleartrip account
Msg fromAmazon:
Payment of Rs.2, 029.00(Card Rs.2, 016.00 + Amazon Pay balance Rs.13.00) for Txn ID P[protected] on ClearTrip is successful.
Tickets not booked yet br...

My self pyush RAI booked ticket from Chandigarh to banglore to and fro from Cleartrip amounted deducted but no tickets booked there customer care also not answering I think they ar fraud not resolving issues.there is no alternate contact no or email id to contact.booking was done today 18 june2019 total amount was 9800.they are very irresponsible in their behaviour.how could I get my money back kindly suggest me...

On14 June, rs.1270 has been transferred from my account in Kotak Mahindra Bank via debit card to Cleartrip but no booking confirmation email received and no refund.the booking was made for Atlantic water world tickets .i can’t even contact them as they first ask for trip I’d
Cleartrip is totally a fraud company . For the first time I had such a experience...

I have booked a Jet airways Ticket with Clear Trip. Firstly soon after Flight cancellations, they didn't update me instead i have called them to confirm the flight cancellations. Soon after the cancellations they assured me of complete return. My booking got cancel on 19th April, 2019 at 4:24 PM. and till today at 17th june, 2019, I have not received my refund. Everytime i call Cleartrip customer care they give me a new deadline.
br...

My name is uday kumar rai
Today I am trying took ticket. I booked a ticket from BLR TO CCU
AMOUNT IS 5385
I PAID AMOUT BUT IN CLEAR TRIP APP IT IS SHOWING THAT PAYMENT IS FAILED
. BUT SAME IS DEDUCTED FROM MY BANK AC.
[protected] this my transaction ID. 17th June 10:43:05
Is timing

(You have successfully paid INR 5385.00 to [protected]@ybl.)
This is the only msg I got. br...

Trip ID:[protected]
I booked bombay to madurai flight for[protected] and When I book the option, I saw check-in baggage allowance 15 kg and cabin baggage 7 kg. snap shop example attached.
Now i saw no check-in-baggage allowance and I have to pay 400 rs per KG and totally 24000 rupees which is unfair. contacted [protected] and made complaint...

I have booked ticket from hyderabad to vishakapatnam . Travelling date 16/06/2019 morning 6.10 Air india. While booking due to some problem amount was credited to clear trip account but i did not get ticket. Bank details as follows bilL/ONL/[protected]/CLEAR TRIP/82548900. Passenger name : JOSEPH PRAKASH, PH.NO.[protected], HYDDERABAD-VISAKHAPATNAM, AIR INDIA...

My trip id[protected] from MAA to CJB - Flight AI9565 on June 13th morning scheduled at 5.45 am but was rescheduled to 7 am. Did not receive any information about the reschedule. I tried booking another ticket by the same flight a little later and realized that the flight has been rescheduled. I contacted the customer care of cleartrip over phone myself for clarification.

The best part is I received a mail from cleartrip...

Dear sir/madam,
I am sorry to say you that, I am first time customer of Cleartrip and I have very bad experience with you.
I have booked a hotel with you and pay you what ever you want. But there is no minimum ammenties which you have mentioned at the time of booking. There is no power backup, no swimming pool, no cable connection, no lift in working condition etc... Yesterday night me and my family can not sleep for power...

These guys won't provide you with any solution. They'll just waste your time.
Read the link to see how incompetent Cleartrip guys are

https://twitter.com/AshutoshManohar/status/[protected]

Trip ID [protected]

Flight cancelled ny Air China. Have been following up with Cleartrip for 15 days, but no resolution so far.

Here's the full story

‏
br...

I had booked flight ticket on 29 may...it was unsuccessful but money of rs 2900 got deducted...I did not get the ticket

Then I booked another ticket.
I had done payment by axis bank
Contacted bank..they said issue of payu

Contacted payu...they said payment is with Cleartrip..
I have not got the ticket and hence definitely I want my money refunded...pls help

Ref id inb[protected]...

I have purchased jet airways tickets on (travel date[21/05/19] from mumbai to varansi in April Month, but due to jet flight cancellation I requested to clear trip for a full refund. Now it is almost 2 months, but still I didnt get any final confirmation from them. I have to buy some other flight tickets for the same travel, but the fare is almost double now than the old fare. The mistake is not ours but still they are not taking any responsibility...

I bought Dubai Mumbai ticket for 29th May 2019, on 24th May 2019, via Cleartrip website

I have sent mails with the bank details and the copy of the deducted transaction.

There is no proper response.
One cannot complain on their website or customer care, as without a trip Id, one cannot go forward with the process.
Unfortunately, since the transaction failed, I don’t have trip id...

I have purchased 4 jet airways tickets on (travel date[protected] from Cochin to Doha in April Month, but due to jet flight cancellation I requested to clear trip for a full refund. Now it is almost 2 months, but still I didnt get any final confirmation from them. I have to buy some other flight tickets for the same travel, but the fare is almost double now than the old fare. The mistake is not ours but still they are not taking any responsibility...

I Nateshkumar Mani booked a ticket to Hyderabad thro website, and an amount of Rs.3169.00 got debited from my HDFC account. However ticket has not been issued.

Not able to proceed on Customer support since it asks for a Trip ID number, which has not been issued s far. IVRS does not give operator support.

Tried all the toll free number as well as the Mumbai number provided on site but both numbers are non existing....

As we booked hotel about one month ago at karma cottage manali for 8 June to 13 June 2019 having trip I'd[protected] on the name of tarun Kapoor. Yesterday When we reached at the hotel after a long travelling of 20 hours, hotel staff said we don't have any booking of yours. Clerartrip didn't confirm your booking.all rooms were already booked. We can't do anything. We were having small kids with us. We suffers alot due to your mistake....

On May 9th 2019, I cancelled a flight from LHR you MNL 3 hours before the flight since the check in agent with Cathy pacific informed the passenger (British citizen) that a transit visa will be needed to transit HKG which the layover was 4 hours. I received and email from cleartrip regarding the”Priorty” refund on the 17th of May stating” Your refund should be processed in no later than 1 days” It’s now the 10th of June 2019 and...