ClearTrip Complaints & Reviews

Dear sir,

I have done my booking of flight from delhi to kochin and return flight on 18 may, 2019,

I have to travel on friday[protected].

My money has been deducted on 18th may but till now i have not got any ticket. Neither my money has come back to my account.
Please help me as i am not in position to do repeat booking as my money has not come back.
My travel is very important....

I have booked one ticket for 3rd august 2019 from cochin to jeddah via abu dhabi (Ey247 pnr no cfthdi, ey313 pnr no cfthdi) through cleartrip. Which i cancelled the very next day. But till date the refund amount has not yet received.
Cleartrip id[protected] and details is attached with this mail
So please i want to know the details about that and need the refund as soon as possible...

We have made a booking with cleartrip flights online (www.cleartrip.ae) on 09.05.2019 from manila to dubai with trip id no.[protected] however, we received a call that the said booking was not confirm and our money will be refunded immediately.

Until today, 22.05.2019, we still did not receive our money and it caused us major problem. We need to book my brother and we need that money....

Hi,

I was booking tickets for delhi to leh. The transaction of ₹60216 was made but bookings were not done. The money got deducted from bank account but when redirected to site from bank transaction page, it showed time out error. Please find attached the screenshot for error page and the transaction made. Kindly, resolve it asap either by refunding the money or by booking the tickets. Kindly contact on swatibansal.[protected]@gmail.com...

This has reference to my booking on goair airlines for flight no. G8 121 on 20.05.2019 from kolkata to hyderabad (Pnr no. X653fc). Wereas you debited rs. 8776/- for two (2) adult persons, which in itself, was much higher than one which was prevailing at the time of booking, but, fraudulently, did not even refund/adjust the rebate availed through applying promocode savenow for rs. 225/- it indicates that, the concerned merchant with whom you...

I booked a hotel on your site for Jun 14-15 on CLEARTRIP and got a confirmed voucher. Thankfully, I contacted the hotel to book an airport transfer and at that time the hotel clearly mentioned that there was NO ROOM AVAILABLE for the dates for which Cleartrip gave me a hotel booking confirmation voucher. The hotel also sent me mail stating they had informed Cleartrip that the rooms were not available on those dates and yet Cleartrip was giving...

I booked flight dubai to manila may 17, 2019 thru cleartrip and they charged immediately to my credit card. However, they were not able to send any tickets saying they have technical issue, if cleartrip has problem with their system, then why do they allow booking on their website? Customers doesnt deserve this kind of treatment. Few hundreds of dirhams from saving will not compensate the tension and worry that this company is giving to us...

Hi, i have booked a ticket this afternoon using cleartrip website. The travel is between dxb to karachi and back to dubai on emirates airline. The travel dates are 6th june 19 and return on 13th june. My credit card has been charged already but no ticket received on my email address. Please look into it.

My details are:
- name: syed muhammad amir hussain
- login account cleartrip: [protected]@yahoo.com
-...

My i'd is[protected] name tanveer singh
I have book ticket it's show refundable till cancelling the ticket amount has been shown that 500 will only be deducted and rest amount will be in your account all of sudden now you r telling it's non refundable till date your site is showing me that it's nonrefundable. If i know it's non refundable i can shift the date and pay rest of money why should i cancle the ticket as off now plez resolved...

Dear sir / madam,

I booked indigo flight ticket of mrs. Fatimabanu mansuri from vadodara to dehradun (Pnr no. Hn2ive, flight no. 6e 2591 & 6e 966, date : 23.04.2019, time 07:05 & 12:55, ticket fare : rs. 9192) on dtd.08.04.2019 but immediately we came to know that we booked ticked with wrong name (In place of faridabanu mansuri i entered fatimabanu mansuri) so i called indigo customer care to do the needful in this regard...

I have booked a flight ticket from kolkata to agartala on 09th may 2019 using cleartrip portal. An amount or rs 20970 has been debited through phonepay wallet and sbi upi with transection id hdf1b15c9ec7e9745b68a0ba87a77dc5574 dt 09.05.2019. Gateway used for the transection is razorpay with payment id
Pay_ctvudw7605xa32. While redirecting from the bank website to cleartrip website the internet connection breaks down and tickets booking...

Dear sir/madam
Date of incident:-16/05/2019
I have booked a round trip ticket from hyderabad to kochin. When i am trying to make the payment, my credit card payment was declined and i am trying to make the payment through another credit card.in the mean while i got a call from one of executives of clear trip and said that they are going to send the link for making the payment, i said ok and i have done the payment. After making...

Name: aaradhya shukla

Refund amount: 39, 838.00

Tickets:
14th may
Delhi to doha
Doha to london heathrow

Trip id: [protected]

Passenger name: nadine howat

Email: wave. A. Flag. [protected]@gmail.com

Number: [protected]

Hi, i booked a ticket from delhi to london visa cleartrip and i want a refund cause the ticket was cancelled...

Full cancellation charged just for correction of name of the passenger. Reference trip id of original booking[protected] dated 15/05/2019. The error was reported just within 2 minutes or so. Cleartrip advised me to contact airlines airasia, who changes the name of passenger with full cancellation charges. If the details of passenger are examined every details were ok as per saved database of my cleartrip account, in fact typo should have...

I booked Ticket for Colombo - Mumbai one-way flight -- Trip ID[protected] on 22nd Jan 2019 Unfortunately due to a medical condition, I had no other choice but to cancel my trip.

I called Clear Trip on 26th March to discuss cancellation charges and request if there is any way they could consider a full refund as I have been spending a lot on my treatment and a full refund would really help me out. The customer service executive...

I booked my flight ticket through cleartrip in April 2019 by paying Rs.21302.00, Received the ticket but mistake in name through cleartrip, They accepted the mistake and process for full refund against received mail on 2nd May 2019 and informed that within 5 to 7 working days refund will reflect to account, Again i make a call to customer care on 9th May 2019 against case no.08935973 i was told within 24 to 48 hours you will received the...

I was trying to book a ticket from visakhapatnam to hyderabad on 7/5/2019 but due to some technical error in the server, amount got deducted but ticket didn't get booked. Plz arrange to refund my deducted amount..
Transaction made through cca clear trip pvt ltd
Ref no:[protected]
Amount deducted rs 4715
Dt 07/05/2019
It's already 7 days over so plz kindly take care of the issue...

Hello,
I am so disappointed with your service after being so loyal to cleartrip,

I have the refund from the airline but I don’t really understand what is the issue with you that you are not refunding the money,
No one gives me the correct answer every time I call I get different answers,
This is the customer service after u get our money, please I am contacting Pegasus as well I need the solution...

I was informed by air india via sms and by telephone that my flight on 4/5/19 was cancelled due to a directive from the airport authority of india. When asked about a refund they said that i would get a full refund from cleartrip. I am yet to receive the refund.
Pnr: yg9bs
Trip id:[protected]
Passenger name: rumi ghosh
Flight number: ai 336
Date: sat 4/5/19

Please find attached a screenshot...

I have booked a flight on 10 may 2019.amount of 3734 rs was deducted from my account but i didn't recieve any confirmation and when i was trying to complain they asked for trip id .i don't have any trip id and i am so much disapointed with your service and there is no means of direct mail and calling .trip id is required everywhere so i am not even able to connect to customer care service it's been 3 days, i am facing problem regarding this...