ClearTrip Complaints & Reviews

This is w.r.t. trip ID[protected]. I am informed that my flight from Banglore to Delhi through Vistara is being cancelled due to some technical issue and I will get the refund for the same.
I had booked the flight under EzCancel for Rs. 9066 and have got a message of refund initiation of Rs. 8495 only.
Request you to refund the complete amount as the cancellation has not been initiated by me but has happened due to a technical problem between cleartrip and Vistara.

Hoping for quick resolution of the same.
Thank you.

Cleartrip Trip ID[protected] booked from Trivandrum to chennai under flexifly. This assures date change for flight. As travel plan changed, I called up cleartrip and then they said I have to pay addl 2500/- for date change. Only then date change can be done. They said flexifly plan means we have to still pay for the change of date and we have to file a claim with Digit Insurance. This is news to me. Then Cleartrip said I will get a link in 24 hours which I did not get and then when I call cleartrip - they asked me to call Digit insurance. Digit Insurance said cleartrip will send the link. I am stuck between the two. I feel this Flexifly plan ClearTrip and DIgit Insurance is a scam

Sir, i booked a up and down flight ticket during july 2020. Unfortunately due to corona it has been cancelled and refunded by airlines. But ‘clear trip ‘ isn’t given the money to me yet. I contacted them somany times but they are fooling me. They finally given transaction no. also (74093590273716004101006)and it was fake. Do some thing please
My tip id : [protected]
Ticket num:[protected]

I have booked a round trip flight from kolkata to silchar on 30th July and 6th August. My PNR NUMBER IS GIIKKY. But, i am not able to see the trip details in cleartrip app and hence I am not able to reschedule my flight

I had raised a complaint on this forum for not getting refund on my ticket that got cancelled in 2020.
Dubai to Pune
7/4/2020
Flight ID X -212
Confirmation number : PLAUTD
I got a response from clear trip & they are asking me for a bank account of Dubai to make a refund.
I never had a account in Dubai, two years back I was in Dubai on tourist visa.How will I get account in Dubai ? when I never had one.
Please help

I had booked a ticket for my travel from Dhaka to Kolkata by SG 77 on 30.06.2022 with a scheduled departure time of 13.35 Hrs (BST) and arrival time of 13.55 Hrs (IST). I have been informed through SMS on 30.06.2022 @ 2.43 Hrs. that the flight is rescheduled to 15.55 Hrs. instead of 13.35 Hrs. Again at 3.56 Hrs. I have received another SMS that the revised time is 16.55 Hrs. instead of the previous revised time of 15.55 Hrs. One more message was received at 10.33 hrs. that the revised flight time is 19.25 hrs instead of 16.55 hrs. Accordingly, flight timing was changed 3 times thereby my basic purpose of flying to Kolkata got disturbed.

It is a matter of great regret that your Airline does not care about the value of time for the passengers. As you know time is an important factor for the success of every one. I had an important meeting at Kolkata at 16.30 Hrs. Not attending the meeting has resulted in a big loss to me financially & mentally. Moreover, I don't understand why you don't send Whatsapp messages/calls instead of SMS/normal calls as you know people traveling from outside India can't receive normal calls as receiving calls abroad is chargeable.
In view of the fact that I had to cancel the tickets (Round trip) as there was no reason for flying to Kolkata & return. The delay from the Airlines side was for more than 5 hrs. Hence, the tickets were cancelled without my fault. However, it was to my utter surprise that only Rs. 4, 487/- was refunded after deducting an amount of Rs. 7, 202/- from the total ticket cost of Rs 11, 689/-.

I was totally disturbed about the irresponsible behavior on part of Spicejet. I have made a mistake by choosing your flight. In future I will never go for your flight. I hereby submit my claim for a total refund of the deducted amount i, e Rs. 7, 202/- immediately. You are also requested to compensate for my loss due to your careless/useless service.

My flight was cancelled during the pandemic April 2 2020(Dubai to Pune), Its been two years I am fighting with clear trip for the refund.I have received confirmation on two occasions, that the amount is getting paid to me & after that nothing, no mail, no refund nothing.

Flight : Dubai to Pune
PNR : PLAUTD
Date : 2nd April 2020
AirLine : Air India express

Please help me get my refund back

Status shown: refunded. No money has been refunded.

My money has been debited, but clear trip shows that transaction has been canceled. Status shows that money has been refunded but no money is refunded till now.

I have tried the so called Cleartrip Tatkal offer (CT50AIR) for more than 5 times to book domestic flight. Though i used to complete the transaction within in a minute, it used to pop a message stating the offer has been sold out. Cleartrip management is playing with consumers by luring them with a fraudulent offers which doesn't exists actually. Just to attract and promote its own business Cleartrip is playing with the peoples' time and emotions. This is Cleartrip's clear fraud which should be taken care of and Cleartrip should be punished to stop using such fraudulent promotions in future.

Trip ID - [protected]

Holiday Inn Express Bengaluru Whitefield Itpl, an IHG Hotel

Plot No. 4, EPIP, Beside Harman Building, Near ITPL Back Gate, Whitefield, Karnataka560066, India, Bangalore, 560066

Checkin

Jun 25, 2022

Sat 3:00PM

3 night
Checkout

Jun 28, 2022

Tue 12:00PM

Hotel booking done at the above hotel. After the stay, invoice is denied. I require it for submitting at the office. This is urgent. There was a complete denial of the invoice.

Booked for a return flight with additional payment of flexi fly ..When asked after a month to change my dates they are charging me more than a two way fare on same date..Seriously ### people who are doing a fraud..pls do not book through these crooks and best is to always book via airlines..They are a big big fraud..

I tried to a flight ticket using their Tatkal offer, but is not working. They have not even provided an offer end date.

I'm Dipikka. I have made a hotel room booking- The Rialto Hotel, Bangalore on 25- June-2022. Also, I made a payment for Rs.3, 876 through GPAY. Once, I completed the transaction, I haven't received any confirmation for staying and I checked with the hotel even. So, we booked another hotel in Bangalore and stayed because of this confusion.

Amount got debited but haven't received any mail confirmation from clear trip. I have attached the screenshot for your reference. Kindly refund the amount that is debited unnecessarily.

Coupon code CT50AIR showing not available on the flights even at 12 noon.
It worked for only one day.
But today, when I tried, it was showing not applicable for this trip.

I booked my ticket on 23rd May 2022 and due to wrong name issue I called the Vistara Airlines to cancel my ticket and the assistant told your ticket has been canceled and you will get full refund within a week or 10 working days.
Since I did not get any confirmation via email or message regarding the refund I called Vistara Airlines again after sometime and she also told that your ticket has been canceled and you will get full refund.
On 11th June I checked that I did not get the refund so I called the Airlines so they told they have put the remark that full refund has to be given but ClearTrip from where I have booked the ticked has not given the refund. When I called the ClearTrip they told me I had to call them as well within 24 hours after talking to Vistara Airlines to cancel the ticket as the ticket was not canceled from their end.
So I called the Airlines again and they told they have passed the refund so ClearTrip has to give the refund but when ClearTrip called the Vistara sales they denied to give the full refund and the customer support told me that they do not have any connection with the sales team.

It has been more than a month since i have cancelled my ticket. I have email from vistara team that i am eligible for full refund( Rs 5875 ), yet i only got partial refund ( Rs 1601 )

I've attached my booking ticket, email screenshot of refund eligibility and partial refund details from cleartrip, Please do the needful and resolve this issue.

Hello

My name is Lopita Naskar and I have booked a hotel through clear trip on 28th of May 2022 to 29 of May in Sheetal samudra, My trip ID is[protected] and got confirmation from your side. We have already paid the amount through AXIS BANK but when we reached the hotel they didn't have any rooms available for us and they didn't get any intimation from your side so we could not be able to check -in .
That's why I want to get my refund because it's not our fault, after booking and payment we were not able to check in . I am sending you the necessary documents please do the needful as soon as possible .

Regards
Lopita Naskar

Cleartrip to pay amount of Rs. 41, 538/- vide trip id [protected] dated 28.05.2022, which is not yet refunded to me. kindly advise clear trip to refund immediately with monthly interest of 14%.

Regards

Sunil Kumar

Cleartrip to p amount of Rs. 41, 538/- vide trip id [protected] dated 28.05.2022, which is not yet refunded to me. kindly advise clear trip to refund immediately with monthly interest of 14%.

Regards

Sunil Kumar
#[protected]

I booked at whispering wood on 17th 2022 June, amount of rs. 4095 has been deducted but I didn't receive any confirmation mail or message.
Also i tried out reaching them through mail, but didn't get any response.
Plans already got cancelled due to this and Also didn't get the money bacj