ClearTrip Complaints & Reviews

Cleartrip executive cancelled our ticket confirming 100% refund, also sent an email confirmation. But it's 4 months to this and we are still awaiting refund, no reply to emails and calls are dodged always....

Dear Clear Trip
request for refund
am booked refundable fight ticket,
1) Trip ID[protected]/march/2020 (covid-19)-flight cancelled by clear trip agency, and they called by phone, they told me amount will be refund, but I dint received any refund,
2) Trip ID[protected]i dint received amount

two time i booked flight but no refund'
kindly refund my amount
i have all proofbr...

I have done tickets from cleartrip portal, 2 March 10pm, payment done by upi phone pay, payment successful my upi but I got emails from cleartrip your payment transaction not successful, what to do

My email ID mohan.[protected]@gmail.com

Mobile no [protected]...

I tried booking from Cleartrip on February 22 for flights. During the transaction, the process got hung, and cleartrip emailed that they didn't receive the money. However, after reviewing my bank statement, I can see that money has been sent to the account.

When I am trying to file a complaint to them, an automatic service stops me. However, I have all details indicating that money has been deposited to the cleartrip's account....

During the initial COVID-19 impact Flight was Cancelled by M/S Spice Jet and they sent me the confirmation that they will refund my entire booking amount. I have also got confirmation e-mail from Clear Trip saying that they will refund the amount.

Even after my several follow-up e-mails I have not yet received refund on my this Booking reference # (Trip ID[protected]...

I have booked the tickets on 18th feb, the amount was debited from my bank but the clearteip message said transaction unsuccessful and the amount will be credited in my account within 3-12 days . I have already registered complaint on 22 Feb with all the details.
The amount is Rs. 6834/-
Ref no .[protected]
Booking date - 18/2/22
Time -8.57pm...

I had booked one ticket for 3 persons from the cleartrip as per the following details :

Number of person : 3 ( 2 adult, 1 child)
Travelling Date : 01/11/2022
Air Service : Spicejet
Travelling details : From Jabalpur to Bangalore (SG 3024)
Trip ID :[protected]
PNR No. : N8QI6S

Unfortunately, I was not able to travel and asked for reschedule the flight from spicejet customer...

I have booked a ticket through clear trip during pandamic year and half ago since then many times contact them, but no response at all, flight was canceled because of airline, booking ticket price was 1850, air India cut some amount also clear trip deducted some amount final amount is 750 ready to pay for me, month ago I got Mail refund processed, until now not credited to my account, its been ayear and half....

This is regarding the Cleartrip ID[protected] which was booked via Cleartrip website (cleartrip.ae) in April 2019. It was a Jet airways ticket to India from Dubai and was cancelled by the Airline 'Jet Airways'.

Traveller name Age group Date of birth Nationality Passport number Ticket number Status
Mrs. Nidhi Rana Adult - - - 589-[protected] Cancelled
Mstr. Kabir Rana Child 20/10/13 - - 589-[protected] Cancelledbr...

I've booked tickets from cleatrip for tomorrow for train and didn't noted my trip id for ticket confirmation, is their any means I can get my ticket as they are demanding trip id which I don't have or atleast refund so I can book again, I need urgent as money is involved in this and I didn't even received any mail confirming my booking....

From
mkv chalapathy
21, svgnss lay out
basaveswara nagar
bangalore
cell-[protected]
dear sir
refund id 02095187 PNR F2M5VM OF AIR ASIA

We cancelled on 3rd feb 2022 a to and fro ticket from bangalore to hyderabad -air asia.

We spoke to air asia and they said that a refund of rs.1200 has been made to clear trip account on 3rd itself. But you have not initiated the...

I have been CONTACTing them for the last 72 hours for my full refund. I wanted the full refund because the Airlines have re-scheduled my flights without my notice and I am not HAPPY TO travel with the changed Itinerary. When called Airlines, They have asked to CONTACT Clear Trip has I have booked the tickets through them.

Their CUSTOMER care is USELESS ###.

MY Trip ID:[protected]

I request everyone...

Clear trip isn't refunding the full amount when an airline initiated full refund. They are deducting convenience fees as well as cleartrip charges from the refunded amount. This is cheating....

I tried to book flight tickets through cleartrip twice on 11/02/2022. The transaction was unsuccessful but the amount was debited from my bank account both time. It been four days and the amount is still not credited back into my bank account. I tried to contact them on customer care but no contact number or toll free number is provided on the website....

We booked Air India flights for Port Blair (round trip) for 26th to 31st Jan through Cleartrip as per the below Trip IDs:
a[protected]
b[protected]
c[protected]
Due to the covid-19 outbreak, we converted our existing ticket to open ticket via Cleartrip on 21st Jan 2022, which was confirmed by an Email Rohan from Cleartrip helped with processing.

We contacted Cleartrip CC to use open tickets,...

Hello sir, it’s been more than 12 working days and I haven’t recieved my refund for the flights that got cancelled from airlines end. My flight cancellation number is[protected]. The flight was a round trip from Pune to Amritsar. PNR - ALBTJZ Hope to recieve my refund as soon as possible....

I have booked flight tickets for 2 from Port Blair to Ahmedabad via Chennai (Port Blair to Chennai by SpiceJet, Chennai to Ahmedabad by IndiGo) through ClearTrip. Due to Covid cases, the flight from Port Blair got cancelled by SpiceJet, and didn't have any rescheduling option for the same day. ClearTrip representative assured us that we are eligible for a full refund for the complete trip. As per the guidance provided by him, we cancelled...

I tried to make a booking from CJB to DIB on 11 mar. 2022. Everything is okay but it says payment failed but my account was deducted an amount of 15734 rs.
Fund not being credit back to my account. Please try to solve this issue. Trip id[protected]...

I made payment regarding booking of a hotel on 12/02/2022 having the UPI reference no.[protected] at 09:55 for the amount of Rs. 3686.00.
My account was debited with the said amount but the booking is not confirmed by Cleartrip.

The website shows this message - Oops, your payment didn't work.

I checked with my bank(State Bank of India) as well as with Paytm through which I have done my transaction, they...

The worst ever experience with cleartrip. I have booked a round trip from Hyderabad to Tirupati in November. But the onward trip has been cancelled by the airlines due to heavy rains then. The airlines have even given full refund endorsement for my trip. But till date I didn’t get my refund. All lame excuses they give. I have even opted for insurance for full refund. Cleartrip is the most fraudulent website. It’s a lesson that we should...