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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 9

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P
Pre kothari
from Mumbai, Maharashtra
May 5, 2022
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False statements and cheating

Website:Cleartrip.com

We were told by the employer initially that we will get a full refund on cancelling the tickets later they themselves denied and said we will get 14, 000 refund after that they themselves denied and said we will get 8000 refund later on they themselves
Denied and said the refund as null. I have all the recordings and I even told them that it is a clear mistake from the clear trip team and they said that the manager will look into...
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T
tarungupta67
from Noida, Uttar Pradesh
May 2, 2022
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Trip ID:220226985550 complaint 7 April'22

Address:Noida

Dear Team,

I have a complaint regarding my Trip ID:[protected]. We booked three tickets for Spice jet airlines PNR Z7KRGL ( Delhi to jammu ). But due to flight rescheduling by airlines my one passenger was not travelling and I was connected with customer care for cancelled ticket Ms Megha Gupta and process full refund. During the call the customer care executive cancelled the two tickets ( Ms Megha Gupta & Mrs Tarun Gupta...
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A
Amrapali Koonapareddy
Apr 27, 2022
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Amount debited without ticket being booked.. Amount not credited

Amount of 9053 debited from account on April 10th ticket not got booked. Pls re credit immediately. Google pay transaction id[protected]

Why is it taking so long to repay. Will go to consumer court if required . Pls do the needful...
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I have tried bookina a hotel in Mumbai on 22/04/2022 the amount has been deducted from my bank through net banking but the trip id and the details haven't been issued, i have crossed checked witht the bank but
the amount has been detucted on the name of clear trip mumbai .Can u please look into the issue and revert back to me asap as its an urgent booking.

thanks
regards
Nanditha...
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H
HASSAINAR
Apr 26, 2022
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Trip Id: 210825465940

Address:[email protected]

My hotel booking was full refundable booking and i cancelled the booking on March 1st week . till now the booking Trip Id:[protected] refund amount is not refunded back to my credit card. i try to call and email clear trip and call is not reachable and email is returning back. To day also i call my First abu dhabi bank they told me refund is processed form clear tirp side. how i can contact clear trip to ask my refund .
Thanksbr...
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N
nits1prince
from Bhubaneswar, Odisha
Apr 23, 2022
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Hotel booking no confirmation but payment deducted

I had booked a hotel and my card was charged with the amount but I received no confirmation from cleartrip. I am trying to reach customer care but looks like there is no way of communicating without a trip id. I have even emailed to their customer care but no response. My money is completely blocked and I don't know how or when it is going to be resolved....
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U
Udai66
Apr 22, 2022
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Refund Air India

I booked Air India flight on Cleartrip from Hyd to Goa for 3rd April. This flight got cancelled. Air India issued a letter saying I can get the money refunded by Cleartrip. However I am unable to get hold of anyone as they don't have a phone number and their online feedback system is hopeless as they have not responded. My trip ID is Trip ID[protected]...
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A
Amrapali Koonapareddy
Apr 22, 2022
Apr 26, 2022
This thread was updated on Apr 26, 2022
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Gpay refund

Amt of 9053/- deducted from my IDBI account but ticket did not get booked and i have not received the amount back either.This was done on April 10th

Transaction ID[protected]

GT id - CICAgOD9g7-tHA...
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I had booked a hotel through cleartrip. My biggest mistake was a that I paid before check-in. Order #[protected]
The hotel is named as Dreams Apartment Powai, Mumbai. After the booking, it is normal to provide the address and phone number of the hotel. But it wasn’t provided.
I contacted cleartrip and they didn’t even have the phone number of the designated hotel.
Now comes the best part, I reach the hotel address,...
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A
alok1951
from ROORKEE, Uttarakhand
Apr 21, 2022
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Rescheduling date on a Flexifly air ticket

Address:Not known, but in India
Website:Cleartrip

Company: Cleartrip
Air Ticket booking
PNR: UKHN2C; Dehradun To Lucknow; for 23 Apr
Type if Ticket: Flexifly with additional Flexiflycharge of Rs 458.00
Following text reporduced fro the website of Cleartrip:
"Fexifly
Free Date change even when switching airlines. Pay Fare Difference, if any"

I made a request for change of date from 23 Apr to 22 Apr.
The fare difference was Rs...
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R
ram6529
from tirupati, Andhra Pradesh
Apr 20, 2022
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Flight schedule

KATTAMANCHI DAMODHAR,
PNR-FLQB7J,
RIYADH - NEW DELHI - TIRUPATI,
Flight schedule was changed to earlier flight on the same day, without further information to my contact number and email....
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B
Bro Mams
Apr 17, 2022
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Worst Flight Booking Experience

It's been 4 months since December 2020, I am unable to go for my vacation due to Cleartrip
Having booked my ticket with them, shortly after 2 weeks I received a message saying that my flight ticket has been cancelled.
Until now, I am unable to get my refund. I paid 3100 AED for my ticket with ID:[protected].
I am told recently that a fresh refund order has just been raised to the airline meaning my overall waiting...
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Trip ID:[protected]

Dear sir/madam,

I made a booking in 12.4.22. After selecting the date, I made an attempt to pay Rs 27, 500/- using my Debit Card. The bank sent OTP and the payment was successful and the equivalent Sgd 514.86 was deducted and put on hold from my account immediately.

At 12.4.22 12.35am I received the PNR with confirmation. 5 minutes later at 12.40am I received another email...
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S
sachin.chudasama
from Mumbai, Maharashtra
Apr 10, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hassle with refund| feeling cheated by cleartrip

Address:Cleartrip India Pvt. Ltd. 06, Godrej Business District, Pirojshanagar, Vikhroli, Mumbai-400079, India

We made a flight booking for our family ( 4 members) through Cleartrip for Mumbai-Delhi- Moscow Air India flight on 28th of January 2022
Ticket ID 1:[protected] members return ticket)
Ticket ID 2:[protected] member only one side ticket)
1. On 7th February, Air India rescheduled their flight of 4th May to 5th May
2. We get a call from cleartip, asking if we are ok with the reschedule to which we confirmed...
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R
Raaj Gprac
Apr 10, 2022
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Request for ticket refund

Dear Sir/Madam,

I had booked a ticket from your site on 1st April 2022 from Mumbai to Hyderabad for 29th April 2022. I had made the payment through HDFC bank, the payment trasanction failed but Rs 8423/- was deducted from the bank account.

Contact Details
Name: Ms RAJASHRI OJHA

Phone:[protected]

Email: [protected]@gmail.com

I humbly request you to kindly refund...
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H
HusainAJ
Apr 9, 2022
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Cleartrip Id Not working

Address:UAE branch

I have made payment for 2 uae visit visas today and have received confirmation mail for the payment as well but my Cleartrip ID[protected] is not Valid on the site while trying to upload documents. Moreover it does not work on phone support as well.

Please respond as none of the support lines work as the trip id received is not valid....
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S
SrishtiRawat10
from Dehradun, Uttarakhand
Apr 9, 2022
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Amount deducted but no refund or ticket

I booked a flight from goa to dehradun for 3 people on 1/04/2022. When I booked it once, the amount was deducted but transaction failed. I was expecting a refund but there was nothing. I tried to book again but transaction failed again. So basically money was deducted twice from my account and neither did I get the ticket nor the refund. It's been 9 days now I haven't got the refund. I can't even track where my money is....
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V
Vikrant Nigam
Apr 8, 2022
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Deducted My refund amount - Pathetic

Had booked the flight with trip id[protected] from Srinagar to Delhi, and due to sudden rescheduling of flight without any verbal confirmation the flight got missed and when asked for No show the airline refunded amount of 4206 INR and these cleartrip guys refunded only 1682 INR to me.
What is this???
Pathetic services

Vikrant Nigam- [protected]...
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S
from Vijayawada, Andhra Pradesh
Apr 6, 2022
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Refund Amount Not Received For Refundable Flight Ticket Cancellation

Dear Sir

Greetings Of the Day !

I SYED NAYEEM UR RAHAMAN Holding Indian Passport No : N9545679 Have Booked A Refundable Flight Ticket From Bahrain To Hyderabad Dated 30th April 2020 For Flight Noted : GF 276. Later I Due To Emergency In My Home I Cancelled The Flight Tickets But Didn't Received Any Refund Amount To Bank Account.
I'm Enclosing The Proof Of Refundable Ticket Displayed Clearly While I Was...
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B
bincy kurian
Apr 5, 2022
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Refund of airfare

Address:uae

Many times I have complained, I don't get any solution, it's been morethan 2year, I did not receive the refund...
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