ClearTrip Complaints & Reviews

Today my amount of 28, 740 was debited but no ticket was booked, very bad support line, as i dont have my trip id unable to access, plz refund my amount asap. it was an upi transaction...

Sir, I purchased 2 Air tickets from Clear Trip travel agency for travel in Air Vista from Bhubsneswar to Dheradun via DELHI on 14.05.2020 on PNR-OVRNL2 and Clear trip ID[protected] on deposit amount of Rs.17544 in clear trip account.
Due to Corona pandemic and Nation wide lock down the Airlines had cancelled the travel trip.
As per directions of Hon'ble Supreme Court all travellers are permitted to receive the booking amount...

My trip id[protected] Hyderabad -London)
I booked this trip on 4-2-2020 on cleartrip. My airlines was oman airways, my flight was cancelled due to covid situations. I didn’t get any refund or response from Cleartrip company. I couldn’t contact or raise a complaint against them. Please help me to get my refund back. My mail id is harshapolisetty.[protected]@gmailcom....

I made payment regarding booking of a flight ticket on 24/05/2022 using Paytm gift voucher at 10:43 for the amount of Rs. 5956.00.
My account was debited with the said amount but the booking is not confirmed by Cleartrip.

I checked with my bank(ICICI) as well as with Paytm through which I have done my transaction, they said that the beneficiary account has been successfully credited so there is nothing they can do from...

I booked a Singapore- Delhi flight for Vistara Airlines. After a week i requested for change of flight date through email and consented to pay all charges. Cleartrip did not act and instead cancelled my ticket. After two days they sent me email that my refund has been processed and the sum refunded is Zero.
This is very strange. If refund to be paid is zero, then why one will cancel it.
I wrote back that they can restore the...

I have cancelled the ticket as per Trip ID[protected] on March 11th 2022 and had received a message that after processing, it will be credited to my account in 3 to 12 working days.

On 6th April 2022 I received a message from Cleartrip that they had processed the refund of Rs13, 932 for flight booking under Trip ID[protected]. The refund amount has been credited to your bank. Your bank will take 3-12 working days to credit...

I have booked flight ticket from cleartrip calicut to dubai (DWC) airport for flydubai flight FZ5430. i have paid ticket amount of 71830 INR including baggage allowance of checkin baggage 20kg for 5 passanger. But when i reached airport in flydubai desk they told them its not updated and we paid amount of 4900INR for baggage allowance of 100kg for 5 passengers....

This is regarding Trip ID : [protected], I booked ticket via Cleartrip. I booked the ticket with Flexifly option stating that "Free date change even when switching airlines. Pay fare difference, if any."

While I tried to change the date, the customer care saying the amount deducted in the name of flexifly is insurance. And For rescheduling I had to be on call for 49min and pay some additional amount .

Also during...

Track I’d:[protected]
I was booking 2 flight tickets and it didn’t get booked and transaction has been done from my account of ₹15, 379. Please help me...

Trip I’d:[protected]
I was booking 2 flight tickets and it didn’t get book and money has been debited from my account....

My booking id was[protected] travelling from Singapore to Mumbai. The total amount was 18489. Due to medical emergency of mother in law as she had deducted cancer we had to cancel the flight. The refund amount from airline was 8500/-.
However the refund was released by airline company to cleartrip. However the cleartrip agent deducted 100% charges and didn’t refund any amount.

This injustice need to be stopped and...

I booked a ticket from Mumbai to Chicago for 22nd Jan 2022 on the cleartrip app. On the payment page, got a message that payment unsuccessful but the payment got deducted and the ticket was not booked. They also mentioned that it will be refunded in next 3-12 days. We tried reaching out to the customer care at +91-[protected] but no one responds to the call. Sent them email but no reply on the emails as well. Its been 5 months we have not...

Booked ticket for my family from IXE to DWC but flight arrived at DXB, no information to me and I took taxi to DWC airport and finally came to know that flight has been arrived at DXB. It is very long way to come back to DXB so situations forced me to book second taxi for my family so I spend 200 dhs for this because of your mistake. So I am looking for compensation otherwise I will put very bad remarks on you site. Please call me on [protected]...

I have tried to book a ticket on 24th of April 2022 but unfortunately after paying using my credit card it gives unsuccessful payment
And the money didn’t refund to my account till today
Flight ID[protected]
Can you help me to track my refund and to know when it will be refunded

Rabaa
[protected]...

We have booked a flight ticket to and fro from Mumbai to Sindhudurg through clear trip. On 5th May 22 when we reached airport, the Air India manager said flight was cancelled by Air India, due to repair work on the runway.
We have ask for refund of our money Air India manager told to get refund from cleartrip we have claimed refund through cleartrip app clearly mentioning cancellation of flight. After 2 days we have received a message...

I made a booking through cleartrip on 24th April but unfortunately ticket was not booked but money deducted at the same time (670.91 Aed),

later i complaint to cleartrip then they said it will we reverted back in 72 hours and now its been 20 days and no reversal.

They called me and asked bank statement that i send them through e-mail and now they are refusing and asking me to check with bank. i called bank as...

I called customer care and enquired about date change of my flight which I had booked some time back and then rescheduled my flight for a different date on the cleartrip website and selected an indigo flight instead of the booked vistara one. It went through the payment process for fare difference and date change fees and got a confirmation both from my credit card and from cleartrip through the website confirmation and SMS that payment was...

Payment was made but did receive and confirmation of pnr till 5 days
Now customer support is not replying
My contact no [protected]...

I tried booking a flight from Kolkata to Bagdogra on 05.05.2022 for the next day i.e. 06.05.2022. Unfortunately the payment had failed, but while checking my bank statement, the amount of Rs. 18009/- has been debited from my account.
Trip ID :[protected]
Kindly look into it and resolve the issue at the earliest.

Regards,
Pratik S Limbu...

Due to a medical emergency I had to cancel the air tickets for a couple of my co passengers (family members) on 30th March 2022 at 9.40pm for the scheduled travel starting on 31st Mar 2022 at 9.30am.
As per the cancellation rules, the cancellation charges are mentioned as Rs.3500 per ticket if the cancellation happens 2 hours before the flight time, i.e. 7.30am on 31st Mar 2022. In my case, I raised cancellation request at 9.40pm...