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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 75

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Hi

I am bhavin raithatha having booking ref no.[protected] for international flight travel. I called 4 times for rescheduling return trip mum - dxb from 19th may to 11th may or 10th may. On calls i was told that i will be called back, they can see seats available but not fare and hence they cant amend. Every time i was promised call back in 2 hours and did not receive a single call back in 2 days. Since tickets on other...
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M
manafthonikkara
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ticket name correction

Address:Thonikkara, 21443

My name is abdul manaf thonikkara, i am regularity using clear trip to issue ticket, my this week incident really fed up with you,
I issued one ticket from varanasi to dammam through air india on behalf of my sponsor her name is ms. Reem for her newly recruited driver.

Unfortunately she added his place of birth along with his name, and chased three days for a change, ai told to us that can possible through clear trip,...
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S
Shatabdi Das
from Kharagpur, West Bengal
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didn't get the refund yet!

Address:13/C Multiplan Green Villa, 61 Green Road, Dhaka-1205, East Champaran, Bihar, 1205

Hi! Being international customer and hoping this cleartrip as a trustworthy organization, two tickets were booked from mumbai to delhi for 15april, trip id:[protected] in the names of ms tabia binta farazi and mr khandaker mushfiqur rahman and trip id:[protected] in the names of mr nazmus sakib and ms fariza rahman. But the saddest part was without any notification, the cleartrip cancelled the tickets right after confirming and for trip...
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R
RajbirS40085220
from Delhi, Delhi
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refund of my cancelled air ticket of vistara airline

Cleartrip id:[protected]
Flight uk930
Cancelled by airline citing maintainance reason.
You are citing so many reasons to not refund my full booking amount like airline has not intimated to you about that cancellation. You can verify it from them. If the refund is not processed in next 2-3 days, i will be compelled by you to move consumer forum....
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N
Najmul1501
from Ahmedabad, Gujarat
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flight cancelled without permission, no refund

My flight ticket from Guwahati to Ahmedabad on 5 April 2019 was cancelled without my permission or intimation. I had to by new ticket of double the earlier amount.
I did not get the refund of the cancelled tickets till date.
On the date of journey, your customer service not available for help.
The ticket details are as under -
Trip ID :[protected]
Baggage info – Check-in: 15 KG, Cabin: 7 KG
Baggage...
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P
pawanjaipur
from Mumbai, Maharashtra
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cancellation charges wrongly informed

This is regarding cancellation of Mr Pawan Bhatia with the Trip ID[protected] .

I ( Pawan Bhatia ) called on 23rd April and spoke with Vivek and ask my cancellation charges and he informed that I will get refund of 4153 .

But I received only 2653 as refund amount.

I cancelled my ticket after listening the refund amount or else I would have cancel the same on the last day too.

After...
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S
swarupkpal
from Himatnagar, Gujarat
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refund of differential amount against booking of ticket

Vide pnr no. Ud6c6q (Trip id[protected] i have booked a ticket for 02 adults from surat to kolkata through spice jet flight no sg 377 dt. 17.05.19 @ cost of rs. 5, 305/- (Ref. Attached cleartrip invoice no. I/mh/33720).

After a few minuets, i was trying to book ticket for my wife (1 adult), my son (1 child) & my daughter (1 infant) from surat to kolkata through same spice jet flight no sg 377 dt. 17.05.19 @ cost of rs. 5,...
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Address:Bur DUbai
Website:www.cleartrip.ae

We received an email that our mumbai to dubai jet airways flight (27th april 2019) has been cancelled and we have to contact cleartrip to reschedule the ticket. However, despite my repeated calls with different executives in clear trip, the rescheduled ticket has not been sent to me.

It has been confirmed by the clear trip executives that flight has been scheduled, but i have not received the ticket yet. Wehn we called the...
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M
Misha Nigam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

full refund not processed- trip id 190313409960

Spicejet cancelled the flight and I received this information on 8th April'19. On speaking with the airline customer care executive on that day, they told me that I will get full refund and they will initiate the refund within a week and then I will have to contact cleartrip and ask fro refund.. Since Saturday 20th April'19, I have tried twice calling cleartrip on the only valid number provided by them [protected] and there's no option to...
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P
Prem Aiyappa
from Mumbai, Maharashtra
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customer service and refund policy

Address:1st Floor, Suraj Ganga Soft Park, Potential House, 3rd Phase, J. P. Nagar, 560078

Trip id[protected]

The airline cancelled the flight citing govt regulations, promised 100% refund.

However 100% refund of the airline is different from the payment made by me. I am told the differential amount is cleartrip commission.

I tried contact cleartrip between 21st and 22nd april, only to be placed on 30 minutes hold both time....
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Address:Mumbai City, Maharashtra

I have tried to book a tatkal train ticket on march 23rd 2019. Due to irctc login issue, ticket was not booked. However clear trip has charged the ticket amount rs.702 before transferring to irctc login page. As ticket was not booked, clear trip should have refunded the money with in 14 days. But not refunded so far. As ticket is not booked, i don't have any trip number to contact clear trip customer care. Hence requesting refund for the...
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S
sanjoosri
from Nagpur, Maharashtra
Mar 28, 2023
This thread was updated on Mar 28, 2023
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spelling correction in air ticket

I have booked domestic and international tickets through cleartrip on 04 april. Within ten minutes of my booking, i realised that i have made a mistake in my son's name. The ticket reads arju instead of arjun. I straightway informed cleartrip. For past fifteen days, i have made over hundred calls and emails to cleartrip to amend the name which they have denied stating that malaysian airlines has declined whereas i have a copy of emails where...
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G
Giridhar Vasamsetti
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refund amount against flight cancellation

Address:533101

I vasamsetti giridhar, request you to, please make arrangement of my flight ticket cancellation on dt.9-3-2019, my pnr no. Kzkp6k.

My bank account details:

Vasamsetti giridhar
Account no.[protected]
Indian bank,
Rajahmundry branch
Rajahmundry 533101
Andhra pradesh
Ifsc code : idib000r004
Micr code :[protected]

I am enclosing airasia airlines mailed...
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G
gouriprabha
from Mumbai, Maharashtra
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refund amount of cancellation ticket

Address:MB-63 BADAGADA BRIT COLONY, Khordha, Odisha, 751018

On 5th december 2018 i have cancelled the flight ticket from bhubaneswar to trivandrum bearing the pnr no mj56vn of indigo flight scheduled to departure on 6th january at 8.35 a. M from bhubaneswar biju pattnaik international airport. But till date the refund amount has not been deposited in my account. Plz. Check the status and do the needful for refund of the same to my account....
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C
cpsinghrjpt
from Ahmedabad, Gujarat
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refund not received

Address:Harilok Society Bajwa, Vadodara, Gujarat, 391310

Good Morning,
This is to inform you that still I didn't received my money back for ticket booked,

Request you to please do the needful as soon as possible so I can get back my refund,
Trip ID :[protected]

AED 460

AED 770

AED -25

AED 1, 205

Abu Dhabi to Vadodara Tue, 16 Apr 2019

Jet

Airways
br...
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J
Jithindas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get full refund of air ticket after cancellation

I have booked a ticket on 13th of March 2019 from Mumbai to Bangalore for two passengers on Cleartrip for an amount of Rs 11766.Trip id is[protected]. However, the name I entered there was wrong and I immediately called the Cleartrip customer care for support and I was told to make a new booking on the same airline with the correct name and cancel the old ticket with the airline as well as Cleartrip and I would be getting the full refund...
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Dear Team,

I have penned this mail with deep ordeal because of the delays by CLEARTRIP..

Following to the below mail that had been sent to me on 17th March 2019 for the cancellation of my ticket which was scheduled for Dubai to Goa via Mumbai.

The ticket had to be revocked since the jet airways cancelled the said scheduled flights and I did not get any rescheduled ticket as per my suitable timings.br...
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Address:4/1A, 2nd Street, Vignesh Nagar, kattur, 620019

On[protected] i attempted to make an online payment for a flight booking at www.cleartrip.com of rs. 11, 208/- two times so total amount was rs.22, 416/- (Trip id [protected]) air india express. However the internet connection was interrupted and the transaction status was showing as failed.
Shortly afterwards i called a cleartrip agent asking me to repeat the payment by using trip id. And he said transaction got failed and it will...
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S
sundararajk
from Bengaluru, Karnataka
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payment went through but it shows a transaction error from cleartrip

Address:201, Canara Mansion, 560005

Sundararajan k
2:28 pm (6 minutes ago)
To customersupport

I try to book a flight from bangalore to chandigarh, two-way, i was paid through net banking.
After giving all the details the amount got deducted from account but the site got errored out and there was no ticket booked.

Date and time: apr 7, 2019, 8:42 am
Transaction id:[protected]
Bank: axis bank
Amount: 10468br...
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Trip ID [protected] was the booking transaction my husband made with Cleartrip for flight booking. In Feb, he applied for a refund through Cleartrip.
Pnr was OLQJC8 - when checked with Airline, money was refunded on 13th Feb. But cleartrip hasnt processed the refund yet. Kindly expedite and resolve the issue. Attached is the proof of refund from Airline....
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