ClearTrip Complaints & Reviews

I had booked one-way ticket from dubai to davao on for 8th april 2019 and at the time of payment deducted from my credit card, my trip id is[protected], due to personal problems i had canceled trip, i received email that refunds will credited to my credit card account 5 to 7 working days.

After that i have been in touch with costumer care several time but no proper response only saying i have to wait for airline response,...

I have booked the flight ticket under the name vinoth kumar on 09/05/2019, from madurai to dubai on spice jet. I payed the amount of rs 10344. After payment i did not receive any confirmation of the ticket. It is show as ticket not booked in cleartrip site, but amount got deducted from my bank account. Either return the amount or send me the ticket @ [protected]@gmail.com...

On 12th april i spoke to trupti gaikwad customer care executive. This was done over an online chat line. She asked me to send the stamped refund sanctioned, by the check in desk at guwahati airport. I sent it by an email. She did not acknowledge the receipt of this. She sent a survey email of her services instead.
1. She should have acknowledged my email with the attachment sent-she did not.
2. Should have applied for a refund...

On 22/03/2019 i have booked a round trip from doha to coiambatore in indigo airlines for 04/07/2019 (Doh to cjb) & 12/07/2019 (Cjb to doh) for inr (32, 913.00).
Due to my personal issues i want to reschedule the flight to aug 29th of 2019, so i have contact the customer care they instructed me to do online itself by using the rescheduling options in my clear trip account and i have selected the flights for aug 29 of 2019 (Doh to cjb)...

I cancelled my ticket prior to departure the flight around 2.5 hrs and got no refund even airline agent (Saudi airline) informed that amount will be refunded but by the agent "cleartrip" only.
I have sent so many emails then get the response that airline considered my flight as no show so refund amount is "zero".

Before cancellation, neither refund amount nor any conditions was shown and when i make cancel, it was...

On jan 2019, i did a flight booking through cleartrip (Id[protected]). Requested for a cancellation well in advance. We contacted customer support after a month and they said they are waiting for the airline to refund them. We checked with the airline by providing pnr and they gave us a screenshot where it shows full refund was done next day after the cleartrip request for cancellation came. We have been sending multiple emails to cleartrip,...

Dear sir,
The two way tickets booked on 06 may 2019 around 10:30 pm for date of journey 31 may, 2019 by pia from dubai to islamabad and return date july 15, 2019 from islamabad to dubai for cost me aed. 1991/-. I made the payment through emirates nbd atm debit card no...0194.

However while the card payment was in progress shows two payments of aed. 1991/- is deducted form my account instead of one (Aed /-3982). It...

On 04/05/19 by mistake i booked a spicejet flight for 06/05/19 instead of 05/05/19 with timing 11:50 am to 12:50 pm from srinagar to jammu with amount rs. 3174. Which was needed to rescheduled. Firstly i contacted clear trip customer care but they advice me to pay the booking amount of current flight rates of dated 05/05/19. This kind of response from clear trip customer care service causes more inconvenience to me. When i reschedule the...

Sir, i tried to book an air ticket on 05/05/19 in air india express - muscat to trivandrum on 31/05/19, the amount was deducted from my account but didn't get any confirmation mail from cleartrip. I have received the below sms after the purchase on 05/5/2019 at 16.24 pm (Oman time).

Your debit card no xx2142 has been used at cleartrip mea fz llc for omr 184 on 05/05/2019.

Now i am unable to contact cleartrip...

Sir, i tried to book an air ticket on 05/05/19 in air india flight for 09/05/19, after all the process amount got deducted from my account but not got any confirmation from cleartrip. I got an sms from bank as purcshown below:
Dear customer, purchase of inr 4, 095.00 has been made on debit card linked to acct xx7757 on 05/05/19. Info: vin*cleartrip
Now i am unable to contact cleartrip as i don't have any trip id.
Please...

I had tried to booka ticket from hyderbad to bangalore on 4th may 2019 at 735 am flight through cleartrip. Amount got deducted but i didnt get flight ticket nor trip id. Details of transaction is as below.

Dear pranesha n,

You have successfully transacted on your happay card xxxx4743 linked to mobile number [protected]. Following are the details

Transaction id:

Hpvct2019521138164397112415hpbr...

I attempted to purchase a ticket from maa to hyb for 13th may and did purchase for inr 2, 433.00 using your debit card linked to icici bank account xx7228 on 03-may-19. Info: min*cleartrip t.
Money got debited from my icici account but did not receive ticket as a dialogue box mentioned-'failed transaction'.
There is no communication from clear trip regarding this. There is no proper customer care helpline where failed transaction...

Hello i have just booked a tkt for my mother from. Bhopal to hyderabad and return and funds got debited from my account but no confirmation received.
My i'd is [protected]@gmail.com
Please chk
Acct xx7347 debited with inr 6, 214.00 on 03-may-19. Info: bil*onl*00169.
The funds would have reached you, please generate the pnr and send me the ticket.
Or refund my money back in my account....

I had booked a two-way ticket from bhubaneswar to mumbai on 17th april 2019 and at the time of payment although the said amount had deducted from my bank account but the booking was not successful. Then i contacted customer care and got to know the amount will be refunded within 4/5 working days.

After that i have been in touch with costumer care of clear trip many a times but all the time, they replied like the amount has...

I booked a ticket for my travel dubai → amsterdam (Sun, 17 mar 2019) on 20 feb and i cancelled the ticket due to my trip cancellation. I submitted request for refund after cancellation. I contacted cleartrip through their website chart, but there is no refund or no response from clear trip till date.
When i try to initiate a chat with cleartrip, chat response says they are busy, can't be reached.

They send lot of...

I had booked 2 round about tickets from chennai to Kathmandu through cleartrip in jet airways for the dates 28/3/2019 chennai to Kathmandu
31/3/2019 Kathmandu to chennai.
they said the tickets are cancelled from the jet airways side.
And informed me that my money will be refunded fully.
They did give me a last date by which the refund would be done, that was 24/4/2019. But till date there is no refund from thir...

I have booked air ticket on 28th february 2019 for travelling by indigo flight from trivandrum to new delhi for 24th april 2019 and return ticket for 29th april 2019 for me, my spouse & son. A payment of rs. 33, 768/- was made for the same. The trip id was[protected]. Subsequently, on 13th march 2019, i have cancelled tickets of trivandrum-new delhi sector for my spouse & son and all the return tickets retaining my ticket (Total 5 tickets...

Sir,

On 19th april i have booked one compliant regarding non deposit of refund amount against cancelled flight ticket from bhubaneswar to trivandrum bearing the pnr no mj56vn of indigo flight scheduled to departure on 6th january at 8.35 a. M from bhubaneswar biju pattnaik international airpor. Plz. Check the status and do the needful for refund of the same to my account....

I am writing with reference to my trip id[protected], i tried to transact the amount for the payment of my return trip, i did not receive my tickets however the payment is debited from my account. The transaction was done on the 06th of april 2019 and today is the 29th of april 2019 and yet i have not received my refund of rs. 23939/-, i had made several follow-ups and each time i was informed that the refund is in process, i want my payment...

Cleartrip issues us a ticket and and confirmed us that we can fly but when we went to airport, airlines didnt allow us to board the flight. The reason mentioned my airline was that cleartrip has not re-issued the tickets and hence they cant allow us to board the flight. We called cleartrip executives and they informed us that it was their mistake and now they cannot do anything else as their seniors will be available only after the weekend....