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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 77

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S
Shaina1
from Kolkata, West Bengal
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air ticket and money debited without any confirmation

I have booked a flight from cleartrip for Calcutta to Delhi still haven’t received any confirmation, I have received only the booking reference no. The amount has been debited from my account.

This is really disappointing there has been no proper update and the customer service only keeps the call on hold. My money is stuck the operator says it will take 5 to 7 working days to refund the money but I haven’t received any...
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A
ashhish123
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booking of air ticket

Address:Dehradun, Uttarakhand, 248001

I booked a air ticket from delhi to srinagar on 29 march 19. My booking id is[protected]. After booking i didn't receive any conformation regarding my booking, so i booked that ticket from different website but after nearly 40 min i got a mail for my booked ticket from clear trip. Now i want a refund from your side and explanation regarding the delay from your side....
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U
utpaljoshi
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wallet amount given but can not use

Address:202 noor al safa building, 41707

Hi

I have booked on the clear trip website and they gave me cash back in my wallet which i am not able to use on their website. There is no phone number or email address to contact.

I have booked on the clear trip website and they gave me cash back in my wallet which i am not able to use on their website. There is no phone number or email address to contact.

I have booked on the clear trip website...
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R
Rami Reyes
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no replay

Address:00971501530309

The airline change the time of the flight and ur team sent me email and i call you more than 10 times to resent the new ticket no replay till now i pay more than 150 dhs for calling only i don't know what the proplem till now i dnt have new ticket so please call me at [protected] at tomrow 12 noon dubai timing let me know i spent a lot of money to call you and only keeping me waiting waiting waiting...
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I have repeatedly complained for not refunding my money that has been debited without any confirmation and i couldn't even contact them and days are passing and they are not refunding the money. This is a case of consumer harresment. Please look in to my matter on urgent basis. I am just getting mails that the complaint is forwarded to their support team but still they are not returning the money and not even responding....
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S
SRINIVAS REDDY E
from Hyderabad, Telangana
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booked a ticket in the name of srinivasulu reddy esukapalli but mail not received

Address:12-7-134/111,ROAD NO.4,ANJANEYA NAGAR, MOOSAPET., 500018

I, srinivasulu reddy esukapalli, booked ticket in indigo 6e-151 today for 26/03/2019 08.30 hrs from hyderabad to bangalore and the amount of rs. 2376/- also debitted from my account. But confirmation mail not received. I have given the mail id : [protected]@gmail.com and my contact no. Is [protected].

Please send me the confirmation whether flight tkt has been booked....
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Airasia informed me about reschedule of its flight 15 1829 kolkata to bangalore on 9/05/19 and gave option for change of date free of cost. Accordingly, i informed cleartrip customer care personal for change of date to 10/05/19 airasia flight 15 2473 dep. Time 8-45 am from kolkata.
But, till now, i have received any intimation from cleartrip.
Pl. Do the needful.
My trip id[protected] &
Id [protected]
With...
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On 20th march 2019, i tried to book an air ticket, but after the booking process was completed and amount deducted, i did not get any email or ticket confirmation from cleartrip. So, the amount was deducted but not ticket was provided. I was waiting for 3 business days to see if the amount will be reverted back to my bank account, but sadly that is also not done.

Now i am unable to contact cleartrip as i don't have any trip...
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W
william apose
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airticket booked

Address:INDIA

Clear trip and Jet airways fooling ...
Clear trip and Jet airways together is the worst combination ever,
we have booked our ticket from dubai to kolkata via cleartrip and all of a sudden the airline have cancelled our ticket .When we call customer care they are all bunch of fools who have very differente answer to each other ...they were suppose to get back to us within 2 days but all in vain ...we have waited but no calls...
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R
Richard Kuo
from Bengaluru, Karnataka
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refund not refunded fully.

Address:560075

Trip id[protected], flight was grounded by spicejet, full refund of ₹3871 was to be refunded but only ₹ 301was refunded and credited in my account. I raised the issue several times, and the complaint number is 08584335. Can i get a proper confirmation of how much and when im getting the refund.??? My mail i'd [protected]@yahoo com and contact number [protected]...
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S
Sak Gupta
from Mumbai, Maharashtra
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very poor refund process

I partially cancelled my flight ticket talking to the airlines directly and got the refund initiated from the airlines end on the booking date that is 28feb 2019 itself. I also got mail from the airlines that refunded amount has been transferred to cleartrip but after a long period of 24 days i am still waiting to get refunded from cleartrip. Worst service on this part. Highly dissatisfied....
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D
devendra.r.koli
from Mumbai, Maharashtra
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incorrect invoice and promo codes available on website but not working

Address:400095

Dear sir/madam,

I had booked air tickets with trip id is[protected].
Trying to contact your customer care but of no use and so ultimately writing an email.

The below invoice generated by cleartrip is not indicating convenience which is charged on the ticket.
If clear trip is charging convenience fees then the invoice must be complete with details.

Moreover the promocodes mention...
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I have complained regarding the amount that has been debited from my account without any booking done and confirmation of tickets. How many times i need to write mails and complaints. Why cannot you resolve this matter as it is not credited since so many days and my money is stuck. I need my money as soon as possible and i want an immediate reply to this or else will come to your headquarter and that will be more worst for you people....
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H
Hemendra Jasapara
from Mumbai, Maharashtra
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refund of cancel flight

Address:K- 301/302 , Palm Court Complex, 400064

We had booked 2 tickets from bangalore to mumbai.
Trip id[protected]
Pnr - h46vuf
Date 18/02/2019 - goair - g8 520
Goair informed the cancellation of flight
The flight was reschedule for 1 pax and cancel for 2 pax
Pax 1 - reschedule to 19/2/19 goair g8 426
Pax 2 - cancel - new pnr no n7h1kz

Till date we have not recd the refund for

Hemendra jasapara
Mumbaibr...
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R
Roopesh Raizada
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refund on flight cancelled by airlines

Address:Cleartrip Pvt. Ltd – MUMBAI Unit No. 001, Ground floor, DTC Building, Delisle Road, N.M. Joshi Marg, Lower Parel (E), Maharashtra 400011, India, Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

Hi, Jet Airways cancelled the flight and Cleartrip confirmed the full refund to my account.howver even after 10 days I haven't received my money.
Trip is:[protected].
Tried reaching to call centre multiple times however kept on waiting for 20 minutes each time.worst service no customer support..worst site..worst people
I have called the call centre before as well and they said money will refunded to my account fully...
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N
Nadig Dattatreya
from Bengaluru, Karnataka
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indigo flight ticket refund

Pnr : t9mqxr flight no : 6e - 506 from : ccu to : blr place of supply : west bengal date of journey : 12.03.2019 10.10pm
Booked on 10th
Cancelled on ; 12th 4.00pm
I have not received the ticket refund amount of 5497.00
So for after so many complaint.

Pl. S credit the same to my account ;
Nadig dattatreya
Axis bank, whitefield branch

Sb ac no. [protected]
Ifsc...
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P
P. Joe
from Mumbai, Maharashtra
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got charged for tickets even though their site gave an error

Address:Dahisar, Mumbai City, Maharashtra, 400068

I tried booking tickets from Kochi to Bangalore and back via their website on 21st March.

Twice I got an error after spending a long time on their site that the booking cannot be processed.
It took me back to the cleartrip home page.

Following this I went ahead and booked it via another site for Rs. 600 more. While going through my sms I realised the payment has been deducted and the tickets booked.br...
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M
M. O Cherian
from Baghdogra, West Bengal
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domestic air ticket

I have tried to book an air ticket in favour of lincy cherian from port blair to chennai for 22/03/2019 on 21/03/19. Payment of rs. 5081/- was made successfully but no pnr or ticket received. Immediately after completion of the payment process, the net connection was failed and net connection was reinstated very late. My bank account shows that the amount is released. Pl. Help me to get get the ticket or back back my money....
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S
saudidroop
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have not received refund

Address:haboona, najran, kingdom of saudi arabia, 66346

I have booked one ticket through cleartrip.com. but due to some problem i have to canclled that ticket.I called the customer care for cancellation of my ticket. they made the process and told me that within 5 to 7 working days my money will be refunded in my account.But after more than one week i didn't get my refund. Again i called the customer care for that, this time they are telling that it will take 40 to 45 days. How? Can I make any...
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N
nadig1
from Bengaluru, Karnataka
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ticket not refunded till now

Sir
I have booked the indigo air ticket from ccu to blr on 10th for 12th 22.25.

Pnr - t9mqxr
Passenger name : nadig dattatreya
Flight no. : 6e-506
Number : wb1181903bg92368
My mobile : [protected]
Mail : [protected]@yahoo.com

I have cancelled on 12th evening by 16.00. Till now it is not refunded to my account. Kindly pay me immediately and oblige.

Regardsbr...
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