ClearTrip Complaints & Reviews

We booked a cruise from cleartrip, paid 4000, and when we reached to the cruise the cruise people informed that the cruise was not in service and was closed for technical reasons and he also mentioned
I have called cleartrip on 5 phone numbers in total but everyone keeps transferring my call to other departments. This is the worst service literally. I am going to file an fir now if i don't get to connect with anyone in 24 hours now.

We have booked return tkt under ms tanisha parakh for ahmadabad to muscat to ahmadabad for 20th march & 8th april by spice jet air.
Due to cancellation of 20th march by airline & we request refund.
Last week i've received credit card statement than i come to know itsrefunded only ro. 28/- whereas i've paid ro. 67 for full tkts.
And ro. 8/- for return, whereas airline said full refunded because she is unable to come, so she cancel the trip.
My wife called spicejet call center & they confirmed to my wife full refund has transfer to clear trip.
And my wife spoke to mr nitin on your call center & he said ok, we will do the needful. Kindly send me confirmation of my balance refund amount by email.
[protected]@gmail.com

I have not received my refund against pnr # ttwzly, its been more then 45 days, and clear trip is saying the airline is not responding, where as when i called up the airline the airline says, the agency has to right away refund instead of waiting from the airline, also the airline says if there is any refund query raised the airline provide the refund not more then 7 working days.

I done transaction to book flight ticket after creating account with clear trip,
After all online payment verification is done and deducted from my hdfc bank acount
Please find transaction details as follows,
[protected]ccacleartripprivatel
Ref no:[protected]
Date of transaction : 05 apr 2019
Amount : 9, 442.00

No trip id generated.
Transaction failed while ticket generated.
With out tripid can not able to contact customer care no other info.

Booked flight ticket yesterday from hdfc smartbuy. My money is deducted but flight booking failed. What to do now? Details are 31st may - 2 adult parthasarathi roy and kaushani datta from kolkata to bangalore. Flight number 6e 875 (Indigo)
4th june - 2 adult parthasarathi roy and kaushani datta from bangalore to kolkata. Flight number - sg 741 (Spice jet)
Total fare amount - rs 17094. Want to know my status of booking. Screenshot of failed booking and deducted money is attached

Amount of 5956 got debited from my account but booking failed. Please reverse this amount. We have already contacted bank but they said transaction has processed from bank and asked us to contact cleartrip.

Please treat this as high priority
Mogh
[protected]   replace all

I have booked the ticket on 10th of mar 2019 for 12th at 22.10 departure from ccu to blr at calcutta thru cleartrip. Pnr details is as below : t9mqxr and flight 6e 506. Paid rs5, 497.00 cancelled on 12th evening. I have requested cleartrip several times to refund is not at done.
I request once again to refund the ticket to my account and oblige.

Regards
Nadig dattatreya

Dear team,
I booked flight via cleartrip, trip id:[protected] was cancelled by airlines and received email stating, eligible to claim full refund. So i contacted cleartrip team and asked to proceed for refund. But till date i didnt receive any refund amount. Have sent many reminders but no response from cleartrip even no call back after thr promise
Requesting you please look into this matter and help to refund my hard earned money.
Regards
Kanwaljit singh
[protected]@gmail.com
+91-[protected]

I had booked tickets from chennai to hyderabad on 17th and cancelled the same at indigo counter at chennai airport for 3 passengers swaminathan, anantharaman and rudrakshi. Till date not received the refund amt. Of rs.4833 which i got confirmed from indigo.

For the same trip id i cancelled for another 3 passengers
Sivaraman, ganesh mahalingam and subhashini online for which i got the refund. A snap shot of confirmation from indigo and their mail is below. When contacted they have asked to contact travel agent - clear trip

Pnr/booking ref.: qjnzxq http://t.marketing.goindigo.in/barcode/t128/h50/s1/z0/vQJNZXQ/barcode.gif
Status date of booking*
Cancelled 17mar19
*booking date reflects in utc (Universal time coordinated), all other timings mentioned are as per local time.

Indigo passenger (S)
1. Mr. Swaminathan ts 2. Mr. Anatharaman ts 3. Ms. Rudrakshi ts

Re: fwd: your indigo itinerary - qjnzxq crm:05172224
Inbox

Indigo customer relations
4:58 am (6 hours ago)
To me

Dear sir/ma'am,

Thank you for writing to indigo.

With reference to your email, we would like to inform you that under booking reference number/pnr: qjnzxq, reservation stands canceled and an amount of inr 4, 833 has been refunded on 18th march 2019 to the agency account which was originally used while making reservation.

Further, kindly get in touch with the concerned travel agency to claim the refund.

In case of any assistance regarding fares, schedules, corporate tie-up and other travel information, please feel free to contact to our 24*7 call center at [protected] or visit our website www.goindigo.in.

Thank you for choosing indigo, and we look forward to serving you again in the near future.

Best regards,

Tusharika
Customer relations

I request clear trip team to look into and do the needful refund immediately.

Thanks and kind regards,

G. Sivaraman

Trip id:[protected] &[protected]
Total amount deducted from my bank - rs.56457/-
I was trying to purchase ticket on 26/03/2019 via cleartrip.in website, through netbanking, completed transaction, money transferred from my bank to cleartrip account, but ticket not issued.
I lost my money & its not refunded until now.

Mirza +[protected]
[protected]@hotmail.com

Hello sir / madam,

I had done my international flight from dubai to india few days back. Now because of some emergency, i can't fly on same date, i contacted cleartrip to amend my ticket to new date or cancell it. I got no clear answer from the team. Very poor service, full of wrong commitments. Executive had no idea, how to help me with my amendment or cancellation? He said someone will call me back with solution in next 2 hours. No one has called me back. My flight is on 2nd at 00:05 from air india.

Completely disatisfied with cleartrip services. No email id, no proper office, even a contact person to speak with.

Kind regards
Javid sheikh

On mon, 1 apr 2019, 08:04 cleartrip support, wrote:
Cleartrip
How was your interaction with our customer support team?
You recently interacted with divyansh from our customer support team for your flight amendment query. We hope you received the information and support requested.

Satisfied with the experience?
0 1 2 3 4 5 6 7 8 9 10
Not satisfied
Very satisfied
We really appreciate your feedback.

Thanks.

Cleartrip

© 2006–2012 cleartrip travel services private limited

I have booked a flight from cleartrip for Calcutta to Delhi still haven’t received any confirmation, I have received only the booking reference no. The amount has been debited from my account.

This is really disappointing there has been no proper update and the customer service only keeps the call on hold. My money is stuck the operator says it will take 5 to 7 working days to refund the money but I haven’t received any confirmation on that.

I booked a air ticket from delhi to srinagar on 29 march 19. My booking id is[protected]. After booking i didn't receive any conformation regarding my booking, so i booked that ticket from different website but after nearly 40 min i got a mail for my booked ticket from clear trip. Now i want a refund from your side and explanation regarding the delay from your side.

Hi

I have booked on the clear trip website and they gave me cash back in my wallet which i am not able to use on their website. There is no phone number or email address to contact.

I have booked on the clear trip website and they gave me cash back in my wallet which i am not able to use on their website. There is no phone number or email address to contact.

I have booked on the clear trip website and they gave me cash back in my wallet which i am not able to use on their website. There is no phone number or email address to contact.

Please help

The airline change the time of the flight and ur team sent me email and i call you more than 10 times to resent the new ticket no replay till now i pay more than 150 dhs for calling only i don't know what the proplem till now i dnt have new ticket so please call me at [protected] at tomrow 12 noon dubai timing let me know i spent a lot of money to call you and only keeping me waiting waiting waiting

I have repeatedly complained for not refunding my money that has been debited without any confirmation and i couldn't even contact them and days are passing and they are not refunding the money. This is a case of consumer harresment. Please look in to my matter on urgent basis. I am just getting mails that the complaint is forwarded to their support team but still they are not returning the money and not even responding.

I, srinivasulu reddy esukapalli, booked ticket in indigo 6e-151 today for 26/03/2019 08.30 hrs from hyderabad to bangalore and the amount of rs. 2376/- also debitted from my account. But confirmation mail not received. I have given the mail id : [protected]@gmail.com and my contact no. Is [protected].

Please send me the confirmation whether flight tkt has been booked.

Airasia informed me about reschedule of its flight 15 1829 kolkata to bangalore on 9/05/19 and gave option for change of date free of cost. Accordingly, i informed cleartrip customer care personal for change of date to 10/05/19 airasia flight 15 2473 dep. Time 8-45 am from kolkata.
But, till now, i have received any intimation from cleartrip.
Pl. Do the needful.
My trip id[protected] &
Id [protected]
With regards,
Sridip kar,
Silchar

On 20th march 2019, i tried to book an air ticket, but after the booking process was completed and amount deducted, i did not get any email or ticket confirmation from cleartrip. So, the amount was deducted but not ticket was provided. I was waiting for 3 business days to see if the amount will be reverted back to my bank account, but sadly that is also not done.

Now i am unable to contact cleartrip as i don't have any trip id.
Please look into this matter. An image of the transaction is attached.

Clear trip and Jet airways fooling ...
Clear trip and Jet airways together is the worst combination ever,
we have booked our ticket from dubai to kolkata via cleartrip and all of a sudden the airline have cancelled our ticket .When we call customer care they are all bunch of fools who have very differente answer to each other ...they were suppose to get back to us within 2 days but all in vain ...we have waited but no calls came back..Asking for refund they say it will come after 21 days ..that means after my travel date ...This way they are just making fool o[censored]s and making people forced to book ticket urgently at a high price..

I would never suggest anyone to use Clear trip neither will i ever use clear trip again. WORST TRAVEL WEBSITE EVER !!

For my reference would share my trip id so that someone will get back to us ...but i think all will be in vain...
Trip id [protected]