I'd booked 2 return tickets for self & my wife on 5th october 2018 - trip id[protected], pnr ottsfg – flight 9w-371 for 6th march from pnq-del and flight 9w-371 for 6th march from pnq-del – both confirmed tickets. On i was travelling elsewhere from 27th feb to 5th mar.
On 3rd march, i received a call from cleartrip customer care informing that jet airways has cancelled the flight 9w-371 for 6th march from pnq-del and whether i wish get the refund or request for an alternative flight – i confirmed that i’d like to opt for refund. Subsequently, on 5th march, i once again received a call from cleartrip informing me that flight 9w-371 for 6th march from pnq-del has been cancelled by jet airways and whether i wish get the refund or request for an alternative flight – i confirmed that i’d like to opt for refund.
Needless, to say, i was put to huge inconvenience and and to rebook my alternate travel arrangements at a much higher cost.
Now, even after a week of cancellation of the bookings – both, due to jet airways having cancelled the flights, i’m still awaiting refund.
Is this your’s and jet air’s efficiency? Pls respond urgently.
ClearTrip customer support has been notified about the posted complaint.
